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BrandMonitor Reviews & Product Details

BrandMonitor is a brand protection firm which protects your brand's revenue from counterfeit offers, gray market sales, and unauthorized usage of copyrighted images. Our AI-based algorithm and human intelligence team work together to quickly and effectively detect and take down these infringing items, ensuring that your brand's intellectual property remains secure. With our easily scalable solution, you can rest assured that your brand is protected no matter where in the world your products are being sold. We have a team of more than 40 IP counsels and over 3,000 mystery shoppers in 80+ countries, making us a best-of-breed solution for fighting fakes both online and offline. Don't let counterfeiters and gray market sellers steal your hard-earned revenue. Fight against fakes. Everywhere.

Seller

BrandMonitor

Discussions

BrandMonitor Community

Languages Supported

German, English, French, Hebrew, Hindi, Italian, Lithuanian, Russian, Spanish, Turkish

Overview by

Oleg Poddubnykh (Passionate about marketing)

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BrandMonitor Media

You receive comprehensive information about found counterfeit goods, police raids and seizures of goods in your personal account. Thus, you can manage your brand protection both online and offline in one window.

BrandMonitor Demo - BrandMonitor: Social Media Fakes Enforcement

The AI-algorithm continuously scans the Internet, whether it be standalone websites, marketplaces or social networks. All found cases of violation of intellectual property rights, such as the sale of counterfeit goods, the illegal use of brand logos or the mention of registered trademarks, are au...

BrandMonitor Reviews (11)

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Mukhtar A.

Technical Engineer

Information Technology and Services

Enterprise (> 1000 emp.)

2/27/2024

"Brand Monitoring for Brand Enhancement"

4.5/5

What do you like best about BrandMonitor?

BrandMonitor has revolutionized my ecommerce evaluation. It's just like a salesperson having a crystal ball for customer love. I am delighted to see that the monitoring page allows everything to be seen, social media happenings, competition analysis, and even influencer mentions as well. It is keeping me alert and being able to react promptly to changes. Review collected by and hosted on G2.com.

What do you dislike about BrandMonitor?

The ability to customize reports is having limited options, which in turn forces a user to spend more time to come with detailed insights. Another important point is the fact that BrandMonitor doesn’t respond well to report customization and metrics evaluation of campaigns data. Review collected by and hosted on G2.com.

What problems is BrandMonitor solving and how is that benefiting you?

BrandMonitor has been a good tool for my brand's sustenance which is mostly through monitoring my online reputation. It allows me to comprehend what customers are saying, zooms in on areas for enhancement, and generate data driven decisions. They work for me, constantly watching the online world to keep me updated so that I could focus my efforts on other important initiatives. Review collected by and hosted on G2.com.

Pritam J.

Mid-Market (51-1000 emp.)

4/16/2024

"Impressive tool for sales monitoring and tracking e-commerce for businesses"

4.5/5

What do you like best about BrandMonitor?

BrandMonitor has some wonderful algorithms for analysing the web activities and calculatinge sales insights in best and detailed way.

Its a profficient tool with countless featuress that are helpful for sales scaling and managing.

It has a feature for detecting the fruad or illegal name mentioned in the products for sales. The AI tool removes and procures from the effective mentions.

It gives all the tracking tools and solutions for keeping the brand webpage and portal safe and secured from the fake products details and ads which are visible online for everyone. Basically this tool helps in identifying and taking our the fruad content easily.

Keeps the client safe from fake products and sales on the online e-comerce portals. Review collected by and hosted on G2.com.

What do you dislike about BrandMonitor?

For purchasing the produt fully, there is no plan or pricing completely mentioned on this, need to do inquiery with the software sellers and get detailed estimation. Review collected by and hosted on G2.com.

Mohamed S.

Lead Software Engineer

Small-Business (50 or fewer emp.)

3/30/2024

"BrandMoniter experience"

4.5/5

What do you like best about BrandMonitor?

It prevents unauthorized online sales for specific brands Review collected by and hosted on G2.com.

What do you dislike about BrandMonitor?

Sometimes it doesn't offline detect violations Review collected by and hosted on G2.com.

Ihor M.

E-Learning

Mid-Market (51-1000 emp.)

9/5/2023

"Impressive Features"

4.5/5

What do you like best about BrandMonitor?

BrandMonitor, due to their excellent customer service, consistently goes the extra mile to ensure positive outcomes. Review collected by and hosted on G2.com.

What do you dislike about BrandMonitor?

BrandMonitor offers features for managing brands. I have noticed a limitation in its abilities regarding fraud. Enhancing its capabilities in identifying and handling reviews would significantly bolster its effectiveness. Review collected by and hosted on G2.com.

Tushar B.

MIS Operation Manager

Accounting

Mid-Market (51-1000 emp.)

2/27/2023

"Detailled Review On BrandMonitor"

4/5

What do you like best about BrandMonitor?

Any company trying to remain ahead of the competition should use BrandMonitor. BrandMonitor offers organisations real-time insights and analytics into their brand's performance across various channels thanks to its extensive feature set. Users may keep tabs on what their rivals are doing, follow customer feedback and mood, examine market trends, and more—all in one spot.

The fact that BrandMonitor provides a lot of data in a simple-to-use interface is what I appreciate most about it. With the dashboard, I can easily access all the required data without going through several reports or searching internet databases—everything I need is available on a single screen! Businesses can gain even more in-depth insights into how their brand performs across different mediums thanks to BrandMonitor's integration with numerous third-party platforms (such as Twitter). This enables them to make better decisions when it comes time to plan marketing campaigns or modify their product offerings.

The advanced analytics capabilities of this platform, which enable users to drill down further into data points like demographics or geographic location to understand better who they should target with particular messages, products, or services, distinguish it from competing platforms. No other platform presently delivers as much granularity to ensure businesses have all the resources they need when making strategic decisions about marketing and growth activities. Review collected by and hosted on G2.com.

What do you dislike about BrandMonitor?

A well-liked software programme for controlling and keeping track of internet brand reputation is called BrandMonitor. Regrettably, I find that the platform is deficient in various areas.

The unfriendliness of BrandMonitor's interface is one of my complaints. It is challenging to navigate between the platform's numerous features due to the old and clunky UI. Also, utilising BrandMonitor might be time-consuming because of specific functions that are hard to find due to an unintuitive design layout.

Another significant drawback is Brand Monitor's limited customisation possibilities for creating reports or evaluating data from campaigns or other actions related to your brand's online presence. As a result, you might not receive the information you need to make an informed decision about your strategy for customer service or marketing activities using your company's digital footprint. Furthermore, if these problems are not resolved as soon as possible by developers attempting to enhance this area of their product offering, they may compound over time.

Overall, Brand Monitor provides a valuable tool for tracking and monitoring brands online, but some areas could be improved. For example, better navigational tools could improve the user experience, and the report-generating customisation options could be expanded. However, until then, consumers should consider looking into alternate solutions that can give them more freedom when fulfilling their needs for tracking digital activity connected to a specific brand. Review collected by and hosted on G2.com.

What problems is BrandMonitor solving and how is that benefiting you?

BrandMonitor is a complete digital marketing tool that assists companies in monitoring and controlling their online brand presence. It offers in-depth analyses of how consumers view your brand and valuable analytics to aid in optimising your online presence. Businesses may improve the visibility and control of their branding activities by utilising BrandMonitor's robust capabilities, which will promote consumer engagement and improve ROI.

The lack of knowledge about how customers interact with their brands online is the main issue that BrandMonitor helps marketers tackle. Users can track conversations about their goods or services on social media sites like Twitter or Facebook using its suite of monitoring solutions, as well as identify potential influencers who have mentioned them in the past, analyse sentiment surrounding related topics, measure advertising effectiveness across various channels, compare competitor performance metrics, and more - all from a single dashboard! This enables businesses to quickly adapt to changes in public opinion before they become a problem, staying ahead of consumer trends.

In the end, BrandMonitor provides businesses with valuable data-driven insights they can utilise strategically when deciding on product development or marketing initiatives, ultimately leading to increased sales conversion rates and more significant returns on investment (ROI). Additionally, since everything is available on a single platform, it streamlines the processes involved in managing and monitoring different accounts. This conserves time and money while giving users real-time feedback, so they always know what's happening! Review collected by and hosted on G2.com.

Gowtham S.

Solutions Engineer

Small-Business (50 or fewer emp.)

2/24/2023

"It’s been a great experience"

2.5/5

What do you like best about BrandMonitor?

One of the most impressive features of BrandMonitor is its comprehensive monitoring capabilities. The platform provides real-time monitoring of a range of online sources, including social media, news websites, blogs, forums, and review sites. This allows businesses to keep a close eye on what people are saying about their brand online, and quickly respond to any negative feedback or reviews. Review collected by and hosted on G2.com.

What do you dislike about BrandMonitor?

Current I don't think there is anything negative about BrandMonitor Review collected by and hosted on G2.com.

What problems is BrandMonitor solving and how is that benefiting you?

I would highly recommend BrandMonitor to any business looking to manage their brand reputation online. Its comprehensive monitoring capabilities, advanced analytics and reporting features, collaboration tools, and customization options make it a powerful tool for maintaining a strong brand image and reputation. Review collected by and hosted on G2.com.

Sneha V.

Manager

Small-Business (50 or fewer emp.)

3/10/2023

"Great for organic sales!"

4.5/5

What do you like best about BrandMonitor?

Brandmonitor's AI and algorithm to identify and remove fake products listed is the best thing, due to which keeping the right track of business has been made easy. Review collected by and hosted on G2.com.

What do you dislike about BrandMonitor?

I don't find any negatives about BrandMonitor as far as I am concerned. The brandMonitor team is doing their best and always hoping for the best from their team! Review collected by and hosted on G2.com.

Ritvik A.

Mid-Market (51-1000 emp.)

2/26/2023

"A good software to protect your brand"

4.5/5

What do you like best about BrandMonitor?

BrandMonitor enables firms to protect their brands by preventing counterfiets.

It's AI algorithm is very proficient in catching counterfiets online and offline.

Dataset on counterfiets get regularly updated by BrandMonitor

It also helps in catching illegal brand mentions which is a good feature to add. Review collected by and hosted on G2.com.

What do you dislike about BrandMonitor?

The service not a full proof one. Although they boast about police raids data and other offline data sources, their accuracy and dataset size in such domains is limited. Review collected by and hosted on G2.com.

Jyothesh K.

Small-Business (50 or fewer emp.)

3/1/2023

"A nice way to moniter on you Brand and Product."

4.5/5

What do you like best about BrandMonitor?

BrandMonitor helps in finding the solution to deal with fake products which are available online. They help take down every fake product in the market with their team. Review collected by and hosted on G2.com.

What do you dislike about BrandMonitor?

They helped deal with the counterfeit product in taking down in many ways. There was no such problem we faced while working with them. They were also friendly to work with. Review collected by and hosted on G2.com.