Braided Reviews & Product Details

Braden’s customer service alongside their integration product is second to none. I have never had any issues with our integration. And any requests are handled very quickly. Review collected by and hosted on G2.com.

There have been no issues since we started with Braided as our integration service supplier. Review collected by and hosted on G2.com.

I love that Braided is much more focused on integrating quickly. There are vast improvements in the way that disparate systems linked which allows for more efficient collection as well as use of data in the Braided setting to improve patient care. Review collected by and hosted on G2.com.

I find that Braided’s reporting functionality seems a little inadequate. Data consolidation is not good I need to export data for additional analysis in other tools. This gives an extra unnecessary step and inconveniences the flow of activities. Review collected by and hosted on G2.com.

Our company has been using Braided approximately two years for bi-directional sync between Kipu and Salesforce. We began as a smaller company with two facilities, now have five (and growing) with a smooth initial integration. With our growth, Braided has consistently accomodated our ever-changing needs and custom requests with expediency and accuracy. I have and will continue to refer companies to Braided based on our experience. Jason and Guy continually provide excellant, timely customer service. Review collected by and hosted on G2.com.

At this point, I can't say there is anything I dislike about Braided. Review collected by and hosted on G2.com.

We have been using Braided for over three years. We started working with them when our prior integration services supplier went out of business. Braided was very quickly able to implement a complex integration between PointClickCare and Salesforce for us and has continue to refine and enhance it as our needs have changed. They are very responsive, can handle complex, nuanced logic, and provide top notch support to us. They are one of our best suppliers and I wouldn’t hesitate to recommend them to anyone. Review collected by and hosted on G2.com.

There really isn't anything that I have a problem with. Review collected by and hosted on G2.com.

Working with Braided has been nothing short of amazing. The team is extremely professional and really knows their stuff. Getting our integration up and running has been extremely smooth and they've even made some improvements to our SalesForce instance along the way. I would highly recommend anyone who needs them to work with Braided. Review collected by and hosted on G2.com.

I only wish Braided built more technology so that we could use them in other places too! Review collected by and hosted on G2.com.

The customer support is top notch and the ease of integration is flawless! Review collected by and hosted on G2.com.

I have not found anything ot dislike about Braided Review collected by and hosted on G2.com.

Partnering with Braided for our Kipu/Salesforce integration has been a game changer for us. Their expertise in both systems allowed us a go-live in only a couple of weeks, and when we did, everything worked seamlessly! Braided managing and maintaining our integration means less worrying and more time to provide our patients with the best care. Review collected by and hosted on G2.com.

I have nothing negative to state about the product. Review collected by and hosted on G2.com.

Guy and Jason are totally customer oriented and are consummate professionals to work with. I know they'll answer the phone when I call, and they solve issues for me before I even see the challenges coming. Review collected by and hosted on G2.com.

I do not have examples of negative interactions Review collected by and hosted on G2.com.

Braided has been a delight to partner with! They are thoughtful and methodical in their approach. The support and customer service is top notch and timely. Their knowledge is unparalleled! Review collected by and hosted on G2.com.

There is nothing that I would change about the services provided by Braided. Review collected by and hosted on G2.com.

It has been a pleasure working with the Braided team in transitioning from another integration provider. In addition to providing setup, workflow enhancements, and on-going support for our CRM-EHR integration, they were able to simplify the underlying architecture to reduce hosting costs. Review collected by and hosted on G2.com.

We have not yet encountered any concerns. Review collected by and hosted on G2.com.