Boxphish Reviews & Product Details

We absolutely love the Boxphish product. We can ensure that all of our stakeholders are receiving up to date Cyber Security training at all times, without even lifting a finger! The reporting area of the portal is great as we can see who is clicking on the simulations and check if they are completing their courses. Our account manager, Yasmine is great, always has the answer to anything we ask and in a very timely manner. Review collected by and hosted on G2.com.

Some staff were initially put off/intimidated by the hacker graphic when receiving courses and notification updates. I mentioned this to our account manager and this was changed immediately with our school logo. Review collected by and hosted on G2.com.

The approach to cyber awareness is quite unique in that it provides a range of bespoke custom courses and simulations which can be targeted, delivered and analysed quickly. Small 5 minute courses make it attractive to users. The tone and interactive content is also extremely accessible. The fact you can make custom simulations is also advantageous! We love it, and it features centrally in our ongoing cyber security prevention programme throughout all schools in our Trust.

Communications are exceptional. The team are very responsive and the regular review meetings ensure that our strategic use of the platform remains relevant.

Finally, BoxPhish are always evolving and it is great that they do not stand still. They move with the times, particularly as new threats develop. Review collected by and hosted on G2.com.

Phishing is a major core element of BoxPhish, but I would love to provide wider simulations on other threats which could occur. Review collected by and hosted on G2.com.

Boxphish offers realistic phishing simulations that show users what kind of methods cyber criminals are using to target organisations. It allows us to easily see areas of weakness and support our users through targeted training in areas of weakness. Review collected by and hosted on G2.com.

We had a few issues importing user accounts when setting up Boxphish in extracting the relevant names from our tenant. However the customer support was able to help us and get these issues resolved quickly. Review collected by and hosted on G2.com.

The training courses are short, easy to understand and importantly, are effective. The simulations are relevant, with a bespoke landing pages. Good easy to use dashboard for monitoring employee's training and results of simulation tests. Automatic reminders of outstanding courses are sent to employees. Integrating with Office 365, it automatically maintains the users. Review collected by and hosted on G2.com.

There aren't any issues to dislike but if was forced to have a dislike, it would be the text colour on the portal. Light grey is not ideal. Review collected by and hosted on G2.com.

These simulations are integral to our educational journey, and Boxphish places a strong emphasis on fostering employee awareness rather than merely attempting to catch them off guard. In the event an employee inadvertently clicks on a simulated phishing attempt, Boxphish provides custom landing pages designed to reinforce key learning points, a feature that has proven highly effective for us.

The Boxphish team has proven to be exceptional collaborators. Throughout our engagement, spanning from the initial sales call to the implementation phase and continuous support, they displayed a keen commitment to comprehending the intricacies of our business and our specific cybersecurity training needs. Their product boasts an extensive collection of phishing simulation templates that we routinely distribute to our staff. Review collected by and hosted on G2.com.

Nothing! I can't express any negatives with the product or service. Review collected by and hosted on G2.com.

The Boxphish team are great, everyone I have spoken to has been supportive and very customer focussed. Our account manager Yasmine Mawer is great to deal with and makes us feel valued as a client, responding to any question we have quickly and doing so with a smile.

From initial set up to the ongoing support we receive, Boxphish took the time to understand what we were about as a charity and what our training needs were.

The product are very easy to use and exactly what we need. There is an extensive library of phishing simulations sent out to our staff as part of user journey. These are short videos followed by some quick questions to check staff understanding. Ongoing improvements include the ability to redo a test which is very helpful. Review collected by and hosted on G2.com.

Very little. Staff respond well to the videos. If staff are skipping videos then the questions are not always easy to understand. If the function to not skip the video was turned on then im not sure staff would notice too much. Review collected by and hosted on G2.com.

The team at Boxphish have been great to work with especially Yasmine Mawer. From the initial setup and on-going support. Yasmine took the time to understand our business and our cyber training requirements. The product includes an extensive library of phishing simulation templates that are sent out on a schedule as part of the user’s journey. The journey consists of short videos followed by a quick 5 question test to see if the user has taken on board what’s been shown. The new ability to redo a test if the user previously failed is a great improvement. Review collected by and hosted on G2.com.

The only downside I can think of is the fact users are able to skip the video and click 5 random answers on the test just to show they have taken part but the fact administrators can view scores and the new ability to get users to retake failed tests helps combat this. Review collected by and hosted on G2.com.

It's a simple but very comprehensive platform to test and train your staff. The support is great. The integration with Google directory was a very useful improvement. The reports are clear enough to easily track the usage. Review collected by and hosted on G2.com.

I can not think of anything I dislike. It does what it says! Review collected by and hosted on G2.com.

BoxPhish gives easily accessible cyber awareness training on the relevant topics and makes them short and sweet. Before BoxPhish, we found it difficult to try and train all of our staff on what not to do and to stay safe online. Now we use BoxPhish, courses are sent to our users automatically and reports can be seen to see who's completing them. Along with the Phishing simulations, we can see each time who's being caught out and there has been a downward trend in the numbers of users falling for such phishing simulations. Review collected by and hosted on G2.com.

The only downside I can see is the videos can be skipped by users, meaning they can be rushed through rather than taking two minutes to digest the important information that the courses provide. Review collected by and hosted on G2.com.

There's a great range of training course material which is engaging and pragmatic. Courses are short and mobile friendly so it's easy to keep adoption rates high. The phishing simulations are varied with a range of difficulties available. Given access to many "look a like" domains really makes people stop and think before they click. Boxphish were very supportive of creating a customised landing page as well so that we could make the experience more branded for our people. The admin side of things is equally simple to use including a range of attractive dashboards that give great insight on performance. Account Management is top notch - very responsive and with a sense that they really care about their customers. Special shout out to Izzie, Sam and Nick who have been really hands on and helpful. Finally, I love that the platform has such agility with a steady stream of improvements that really add value. Review collected by and hosted on G2.com.

There's very little to dislike. Ideally there would be more campaigns (simulations) where the call to action URL is masked but I'm told this is on the product roadmap. Review collected by and hosted on G2.com.