--- title: Boxphish Reviews meta_title: 'Boxphish Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 111 reviews by the users' company size, role or industry to find out how Boxphish works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 111 scale: '5' date_modified: '2026-10-20' parent_category: name: Vulnerability Management url: https://www.g2.com/categories/vulnerability-management ---

Boxphish Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Boxphish's platform to be user-friendly and easy to navigate, enhancing their overall training experience. (20 mentions)
Users praise the excellent customer support of Boxphish, highlighting their proactive assistance and effective onboarding experience. (14 mentions)
Users appreciate the automation in Boxphish, which allows seamless training management and enhances focus on other priorities. (8 mentions)
Users love the short, engaging training videos that enhance cybersecurity awareness and fit seamlessly into busy schedules. (8 mentions)
Users praise the easy implementation of Boxphish, allowing for swift setup and seamless onboarding experiences. (7 mentions)
Users often face inadequate reporting issues with Boxphish, impacting their ability to assess performance effectively. (1 mentions)
Users find the quizzes too easy, often achieving perfect scores without fully engaging with the course content. (1 mentions)
Users find the limited template options inconvenient, especially with irrelevant foreign email templates cluttering the selection. (1 mentions)
Users find Boxphish's approach too simplistic, as it offers limited customization and a one-size-fits-all solution. (1 mentions)
Users notice an increase in questioning legitimate emails, but it's a sign of improved awareness rather than a drawback. (1 mentions)

5 Pros or Advantages of Boxphish

5 Cons or Disadvantages of Boxphish

Boxphish Reviews (111)

Reviews

Boxphish Reviews (111)

4.9
111 reviews
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Mr J Q.
MQ
Mr J Q.
Head of Digital Services
Mid-Market (51-1000 emp.)
"Does exactly what it says on the tin!"
5/5
What do you like best about Boxphish?

From an IT administration point of view, BoxPhish is incredibly easy and simple to implement and maintain. The admin interface is clean and simple, and it is very straightforward to onboard users via a variety of automatic synchronisations/integrations (i.e. Azure AD groups, etc).

The end user perspective is equally simple and yet very effective - our users are given a BoxPhish course every 3 months and these are short and concise refreshers that do just the right amount to keep people aware and on their toes, security wise. Review collected by and hosted on G2.com.

What do you dislike about Boxphish?

There isn't really anything to dislike at all!

You could argue that there are one or two features missing that the more expensive platforms have, however my view is that these are not needed and would detract from BoxPhish's main selling point, which is its simplicity. Review collected by and hosted on G2.com.

lakshan p.
LP
lakshan p.
Information Technology Specialist
Mid-Market (51-1000 emp.)
"A Useful Tool for Phishing Simulations and Security Awareness Training"
3.5/5
What do you like best about Boxphish?

Boxphish makes it easier to run phishing simulations and understand how employees respond to phishing emails. It is useful for improving security awareness and helping employees recognize potential phishing attacks. The platform also helps make security awareness training more practical by showing how these attacks can happen in real situations. Review collected by and hosted on G2.com.

What do you dislike about Boxphish?

Previously their reporting capabilities lack customization and flexibility. with the recent update I'm happy the reporting capabilities Review collected by and hosted on G2.com.

Jenny L.
JL
Jenny L.
Risk and Compliance Manager
Mid-Market (51-1000 emp.)
"Phishing Awareness Training and Simulations That Deliver"
5/5
What do you like best about Boxphish?

The phishing awareness training and simulations Review collected by and hosted on G2.com.

What do you dislike about Boxphish?

I felt slightly overwhelmed when I first saw the reporting dashboard, but with the help of our account manager, Shannon Smith, I was able to retrieve the records I was looking for. Review collected by and hosted on G2.com.

Kieran S.
KS
Kieran S.
Data Protection Officer
Mid-Market (51-1000 emp.)
"Outstanding Support and Easy Office 365 Integration"
5/5
What do you like best about Boxphish?

From the start, the Boxphish team have been really helpful, and the support and communication provided from our account manager has been perfect. Setting up Boxphish is incredibly straight forward and it integrates into our Office 365 Tenant. There is good range of simulations which much better in realism to what we've seen some other products. The portal itself is very easy to use and has a nice layout. Review collected by and hosted on G2.com.

What do you dislike about Boxphish?

I haven't found anything I dislike about the product. Review collected by and hosted on G2.com.

DW
Daryll W.
Enterprise (> 1000 emp.)
"Simple O365 integration and easy to use."
5/5
What do you like best about Boxphish?

As an organisation that seemed to excel in failing phishing simulations, we were recommended Boxphish by a trusted source and were sold after the initial web meeting.

Boxphish provides a very intuitive GUI and its very easy to be up and running with working simulations in no time.

We are running a 12 month schedule with automatically enrolled training, with the odd random simulation thrown in and we are happy with the results we are getting back.

The onboarding was easy, integrating with O365 went as smooth as hoped and we were supported by Yaz, who has kept in touch since with follow up meetings and checking in with us, which is appreciated. Review collected by and hosted on G2.com.

What do you dislike about Boxphish?

So far so good, nothing to add here. Whilst we are new users, nothing has been an annoyance. Review collected by and hosted on G2.com.

LP
Lewis P.
IT Technician
Small-Business (50 or fewer emp.)
"Seamless Integration and Outstanding Support with Boxphish"
4.5/5
What do you like best about Boxphish?

From the very beginning, the team at Boxphish has been extremely helpful, and the continuous support and communication from our account manager make it clear that they are committed to providing a quality product. Implementing the product was straightforward, and it integrated seamlessly with Microsoft 365. The range and realism of the simulations are superior to those of other products we've used in the past, to the point where they could easily be mistaken for real emails if you're not paying close attention. The portal itself is intuitive, user-friendly, and features a modern design. Review collected by and hosted on G2.com.

What do you dislike about Boxphish?

I haven't found anything I dislike about the product, it has really helped users think before clicking on an email. Review collected by and hosted on G2.com.

Verified User in Financial Services
EF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Easy Setup, Valuable Training Insights for Our Small Team"
4.5/5
What do you like best about Boxphish?

How easy it has been set up for our small team, and how well it has been received by the team. Our team get really valuable insights from the training and simulations and we have a really good program in place with Boxphish to support our cyber security and training program. The product includes an extensive library of phishing simulation templates that we regularly send to our employees. The simulations are created as part of the learning journey and Boxphish place emphasis on not ‘catching people out’ but using simulations to educate employees. Review collected by and hosted on G2.com.

What do you dislike about Boxphish?

Nothing at all so far, we are really happy with how things are going. Review collected by and hosted on G2.com.

Altwood S.
AS
Altwood S.
IT Network Manager
Mid-Market (51-1000 emp.)
"Cyber Security Made Easy (and Fun!)"
5/5
What do you like best about Boxphish?

From day one, the Boxphish team have been fantastic. They didn’t just hand over a platform, they took the time to understand our staff, setup, and school schedule. Onboarding was smoother than a freshly wiped whiteboard, and support has been excellent ever since.

The platform is easy to use, with a great range of phishing simulations and courses.

What really stands out is the focus on education, not embarrassment.

When someone clicks a simulation (and we’ve all been there), they’re guided to a friendly landing page that explains what went wrong and how to spot it next time. It’s constructive and fits perfectly with our school culture of everyone feeling seen and valued.

Automation is another huge plus. Once set up, it just runs in the background, freeing us to focus elsewhere. Training videos are short, engaging, and even manage to make cyber security fun. Completion rates are up, click rates are down, and more staff are reporting suspicious emails than ever before. Review collected by and hosted on G2.com.

What do you dislike about Boxphish?

Honestly, nothing. It just works—and in IT, that’s as rare as a staff laptop without stickers. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Engaging Cyber Awareness Training with Easy Tracking and Excellent Support"
5/5
What do you like best about Boxphish?

Boxphish is a great tool for keeping staff engaged with regular cyber awareness training.

The courses are short and relevant, and the realistic simulations make the learning practical and easy to understand. I also like that we can choose the training that best suits our business, and that staff are tested both after each course and through the simulations.

The portal is very easy to navigate, which makes it straightforward to assign training, track progress, and review the reporting. Admin support has been excellent whenever we’ve needed it, and the regular check-ins with our account manager help us stay up to date on new features.

I would highly recommend Boxphish as a fantastic tool for ongoing staff development and improved cyber resilience. Review collected by and hosted on G2.com.

What do you dislike about Boxphish?

I can't think of anything, it provides what we want! Review collected by and hosted on G2.com.

GP
Gemma P.
Accounts and Business System Manager
Mid-Market (51-1000 emp.)
"Fantastic Cyber Training for All Skill Levels"
5/5
What do you like best about Boxphish?

The software is fantastic and covers all the basics when providing staff with entry level cyber training. However, if you want to increase the difficulty this is easy done through the portal. Review collected by and hosted on G2.com.

What do you dislike about Boxphish?

I have no complaints about Boxphish; there is nothing I dislike about it. Review collected by and hosted on G2.com.