Boxphish Reviews & Product Details

Easy to set up and new staff are automatically enrolled. Staff like the bitesize training and leadership enjoy seeing the results of the simulations. With every simulation staff have been better at spotting the signs of a phishing emails. The support from boxphish has been brilliant and new features are shown and explained. Reporting is useful and easy to use. Learning plans have been set up for staff that run for the year so we don't need to worry about constantly assigning staff training. New staff are enrolled on the plan without us doing anything so they don't miss out on any previous training. We have seen a massive improvement in staff knowledge of cyber security. Review collected by and hosted on G2.com.

We don't have any issues with the software Review collected by and hosted on G2.com.

It runs itself but gives you control when you need it. Content is short and actually decent. Staff like the layout and say it’s easy to follow. Reporting’s solid and doesn’t take ages to get what you need. Great value too. Review collected by and hosted on G2.com.

Have requested the addition of my system wide fonts and has been put forward for consideration but honestly not a critism really. Review collected by and hosted on G2.com.

As long-term customers, what we appreciate most is the platform's consistent reliability and effectiveness. The simplicity is outstanding—from the initial setup to deploying ongoing phishing simulations, the entire process remains seamless. Our employees find the training clear and concise, meaning it doesn't disrupt their workflow, and engagement has stayed high over time. It’s a brilliant tool for building and maintaining a strong security culture without a steep learning curve. Review collected by and hosted on G2.com.

There are no real downsides. The platform has delivered exactly what it promises in a straightforward and effective manner throughout our time with them. Review collected by and hosted on G2.com.

The short and to the point user training videos have been particularly well received. As a busy IT guy in a busy situation with hundreds of staff, to actually have staff tell me they thought the training was good, unprovoked, is unheard of and I was not expecting it at all. Obviously, having the ability to demonstrate that you are taking the threat of Phishing seriously and to be able to demonstrate improvement in your users over time is the main win here, but the training is the icing on the cake and once set up, the input from us in keeping the system going is next to nothing. I have had no problem getting resolutions to any issues that I have had in a timely manner and it has worked well in our mixed suite of systems and users. Review collected by and hosted on G2.com.

I can't think of anything particularly negative about boxphish from our experience, probably the worst thing is that we have users questioning legit emails more, but really, that's not a problem, that's the system getting them to think about things before the click them which is the whole point. Review collected by and hosted on G2.com.

Boxphish is a very simple and effective system to use. The courses are bitesize which is perfect for the busy environment that we work in. It's easy to access and the courses are nice and easy to follow, with a short course at the end. The admin portal is again simple to use so I can see the results of everything quickly and clearly. My team has already learnt from the 'scam emails' as anyone who clicked on it, hasn't clicked on it again, so it's definitely working. Customer service respond quickly and Yaz has been very helpful and kept up communication since going live. Review collected by and hosted on G2.com.

Nothing, would highly recommend Boxphish. Review collected by and hosted on G2.com.

The ease of use of administration and distribution of modules globally or to individuals or groups. It was really easy to implement, customer support is brilliant (Yaz). I send out a new module monthly to all employees and new employees get all modules currently sent out to do, and it is literally a few clicks to do. The content is engaging and 5 minutes or so of anyone's time once a month is nothing at all. My end users like the content due to its style, we're multinational and the language used is really easy for all our staff to understand. Very highly recommended Review collected by and hosted on G2.com.

The fact that it has to be used at all because of the bad people out there in the real world. Review collected by and hosted on G2.com.

Boxphish is simple and intuitive, making it easy for staff to complete training in short, bitesize videos that fit around their day-to-day work.

From an admin perspective, it's just as straightforward – setting up new users takes only a few minutes, and the reporting tools clearly show how users are progressing.

The platform is also actively developed, with new features added regularly and any issues resolved promptly. Review collected by and hosted on G2.com.

Nothing comes to mind. On the rare occasions an issue has come up, it’s been dealt with quickly and efficiently. Review collected by and hosted on G2.com.

Boxphish provides entertaining shortform courses that can easily fit into anyone's schedule, ensuring that course completion rates are always high and employees are getting the necessary training they require, without having to be chased to complete it. The simulation emails are cleverly designed and keep people on their toes which helps decrease the likelihood of a phishing attack. Thorough reporting can be easily exported to provide non-technical staff with easily digestible figures, showing staff course completion and simulation email click rates. Definitely recommend! Review collected by and hosted on G2.com.

We don't have any complaints about the product. Review collected by and hosted on G2.com.

Our Customer Success Manager has been brilliant at helping us understand how BoxPhish would work within our business, and introducing us to new features as and when they were released. We have found BoxPhish easy to use and implement into our environment, and it has a huge range of customizable templates to choose from. BoxPhish has become a tool that we use several times a month to cover different types of users within our organization, and the reporting platform makes it easy to understand who is clicking on simulations, allowing us to reach out and have a conversation about the 'why'. All in all, a great product, with a great team and fantastic support. Review collected by and hosted on G2.com.

Nothing springs to mind - we have used BoxPhish for a number of years and the product continues to develop and get better. Review collected by and hosted on G2.com.

Direct customer service contact. - This is so helpful when we have questions about the platform and giving us updates with new features to ensure we don't miss out!

Great Courses. - The courses are created for us and really user friendly.

Ability to add our own courses / policies to the platform. - Super easy for us to distribute training or policies to the whole business. Review collected by and hosted on G2.com.

It would be great if users could access the content on Boxphish after completing the module. Review collected by and hosted on G2.com.