Boxphish Reviews & Product Details

As part of the review of our Cyber Security infrastructure, we identified creating a Cyber Security Culture as a key part of our approach. We looked at a few systems and decided BoxPhish were the best fit for us. From the start, the Team at BoxPhish were extremely helpful and very responsive to queries. We have a dedicated account manager who is excellent and the support team are very quick to reply to, and resolve issues. The user interface is easy to use. End users love the short but informative training videos. The data we are collecting in relation to the Spear Phishing simulations gives us vital insights into which departments may need a little extra training and the types of Spear Phishing emails that are more successful. Review collected by and hosted on G2.com.

I can't say there is anything to dislike about BoxPhish. The implementation team were very attentive during the deployment of the system so there were very few issues. Our account manager is very quick to respond to any issues we may have. Review collected by and hosted on G2.com.

It feels modern and easy to use when completing training Review collected by and hosted on G2.com.

There isn't anything of note that I dislike about Boxfish Review collected by and hosted on G2.com.

Automated system requires minimal input beyond reviewing the take up/outcome reports which as staff are happy to engage with the training and our simulations results have improved, only requires occasional action. Courses are easy to fit into a busy schedule and varied in content and staff see personal as well as professional benefit in the content. Review collected by and hosted on G2.com.

Some staff have requested the ability to download a training log which doesn't seem to be on offer at present, but as I have not raised this with BoxPhish yet, they have not had an opportunity to consider/address this. Review collected by and hosted on G2.com.

We trialed a few other cybersecurity training solutions before Boxhphish but we found most of their videos and content to be quite soulless and boring, which made it feel like just a box ticking exercise to force on users. Boxphish's content strikes a good balance of being engaging and informative with some interactive sections as well. It's also cheaper than the others we trialed which makes it very easy to recommend. Since we've been with them we've had minimal issues, all of which were sorted by support or our contact Yaz who is always helpful and friendly. Review collected by and hosted on G2.com.

As they are a presumably a smaller development team, if you request some new features you'd like added it can take quite a while for it to be developed. However, the bulk of features are already built in so it's only a minor issue. Review collected by and hosted on G2.com.

Boxphish provides a solution which is low maintenance and does not necessitate a great deal of time to maintain and update. Our account manager is supportive and responds quickly to any queries or concerns. The reporting allows us to easily see which users may require additional support to avoid a cybersecurity issue. Review collected by and hosted on G2.com.

One issue was the formatting of the notification email to users when a course was available as it was often suspected to be a phishing email in itself. However, with the new email customisation option we should now be able to overcome this. Review collected by and hosted on G2.com.

Easy to use and setup, runs automatically, is customisable, support is great and the product keeps evolving with some really great additions and improvements over the last 12 months. Course content is uptodate and engaging. Stats are used regularly to report to school SLT and Governors. Review collected by and hosted on G2.com.

I don't have anything bad to say about Boxphish and would recommend it to any organisation. Review collected by and hosted on G2.com.

Boxphish provides a quick and easy solution which is low maintenance and does not necessitate a great deal of time to maintain. The short, informative courses are perfect for our workforce who can access them anytime. This allows us to provide training without taking colleagues away from their day to day duties. The reporting allows us to easily see which users may require additional support to avoid a cybersecurity issue. Review collected by and hosted on G2.com.

We've had Boxphish for over a year and apart from a few issues with the reporting at the beginning which were resolved, we do not dislike anything about it. It's perfect for our company. Review collected by and hosted on G2.com.

Easy to implement. Easy to use, simple interface. Top notch support (phone, email & documentation) Review collected by and hosted on G2.com.

Not a lot to dislike. Perhaps a little too simple and "a one size fits all" type product. There is some customisation available. Probably best to keep it simple and adapt your working practices around its capabilities. Review collected by and hosted on G2.com.

Boxphish is simple to setup, quick snappy and once you have it all setup and scheduled you can sit back and relax which for a lot of organisations is PERFECT. Since we have been using it we have been able to tackle the problem areas and ensure that people stay vigilant to potential scams. I would recommend this software to anyone who needs a solution that is easy to rollout and then gives people the ability to generate feedback ad hoc! The customer support at box phish has been great every time I have had an issue at any point and the initial integration when putting it into our system was easy as pie. Review collected by and hosted on G2.com.

At the start the reporting and navigation was a little clunky but this feedback was taken onboard and in our time using boxphish the portal has already been updated with new features like scheduled reporting now baked in Review collected by and hosted on G2.com.

Boxphish delivers a powerful blend of simplicity, speed, and effectiveness in cybersecurity awareness training. With a quick setup process and an intuitive platform that’s easy to manage, it empowers organisations to build a culture of vigilance without overwhelming their teams. The realistic phishing simulations and bite-sized training modules make learning engaging and impactful, while detailed analytics help pinpoint risk and track progress. Boxphish doesn’t just tick the compliance box—it transforms user behaviour and strengthens your human firewall. Review collected by and hosted on G2.com.

Boxpish exceeded expectations, streamlining our awareness training. Review collected by and hosted on G2.com.