Boxphish Reviews & Product Details

Simple to integrate into your organisation with good support from technical staff should you need it. Setting up new users is simple and directly links to your AD/365 environments meaning automated transfer into Boxphish platform. Course content is varied and covers all current topics staff need to be aware of with regards to potential cyber threats. Review collected by and hosted on G2.com.

User management and reporting has improved over time but you still need to contact support to resolve some issues occasionally. Again, they are quick to respond on these matters. Review collected by and hosted on G2.com.

We really like the automated nature of the training. It saves us a lot of time and allows us to get on with the day job. The video-based content is really engaging as well, and because it’s short and straight to the point, we’ve seen good uptake numbers from staff. They’re now completing more training than ever, and we can see that it is having an impact. If you look at our phishing simulation click rates when we first implemented Boxphish and compare it to now, we have seen a reduction in sim clicks. We’ve also seen an increase in staff reporting potential attacks to the IT team. Review collected by and hosted on G2.com.

Nothing! Boxphish is responsive to our day to day needs and is always evolving. Review collected by and hosted on G2.com.

Boxphish has proven to be an excellent partner for delivering security awareness training across our organisation. The content is well-designed, relevant, and easy for employees to engage with. Training modules cover a broad range of topics and are regularly updated to reflect emerging threats, ensuring the material remains current and effective. We particularly appreciate how the training focuses on practical examples and clear learning objectives, making it fit for purpose and suitable for users at all levels.

The customer support has also been consistently responsive and helpful. From initial onboarding to day-to-day queries, the Boxphish team is always quick to assist and proactive in offering guidance, which makes managing the programme much easier. Review collected by and hosted on G2.com.

So far, we haven’t encountered any issues with Boxphish. If anything, it would be helpful to have a few more options for customising the reporting function, but this is a minor point and doesn’t detract from the overall value of the service. Review collected by and hosted on G2.com.

Account managers are very personable and attentive, the system is feature rich with lots of reporting which is helpful when providing reports to Senior Management. Review collected by and hosted on G2.com.

Unable to utilise specific features without going to a new tier with additional features Review collected by and hosted on G2.com.

The dashboards are clear and easy to understand. The platform offers granular permissions, allowing you to share tailored access to specific reports. I have also found their customer service to be excellent. Review collected by and hosted on G2.com.

I have been using the boxphish platform for nearly five years now, and I really appreciate how it has helped reduce cyber risk and enhance staff training. Review collected by and hosted on G2.com.

The automated nature of the training and phishing simulations has saved us so much time, and as a small team that is a huge benefit to us. We previously used another provider and found their training content to be very dry and also very Americanized - Boxphish is so much better. The training is informative and engaging without being overwhelming and we've had a lot less issues getting employees to complete it! The team at Boxphish are all very friendly and helpful too, and we have a quarterly catch up with our account manager to discuss any issues we may have as well as new and upcoming features. Overall, very happy with Boxphish and would definitely recommend it to other companies. Review collected by and hosted on G2.com.

The reporting features could benefit from being a bit more flexible so that you can get out the specific data you want, but that is being picky! Review collected by and hosted on G2.com.

Super easy to use, highly intuitive and the customer support is exceptional. The price is competitive and fair. Review collected by and hosted on G2.com.

No downsides identified after using the service for 7 months. Review collected by and hosted on G2.com.

Our organisation has been using Boxphish for over a year now. Our accounts manager has been super helpful and very communicative. The phishing simulations and reporting functionality are very useful for identifying users within our org who may need extra support, supplementing the Boxphish materials with our own internal training. Allocating additional training packages to users as needed is quick and easy.

We recently experienced a small scale phishing attempt and all our users who received the email reported it to IT and followed protocol, avoiding what had the potential to be a cyber-security incident. Review collected by and hosted on G2.com.

User management can be a little tricky, there is limited visibility on where the auto-sync is pulling from. The reporting page can be a little clunky and daunting when you are first accessing it, but once you get used to it it can be quite useful. Review collected by and hosted on G2.com.

The service is user friendly, dynamic and modern. We can see course metrics in real time and the support is excellent. Implementation was a breeze and the customisations were all straightforward. Review collected by and hosted on G2.com.

Nothing that I can think of at this time. Review collected by and hosted on G2.com.

The interface is user-friendly and straightforward, making it easy to navigate. The variety and quantity of courses available are impressive and well-suited for our entire business. Integration with our Microsoft account's single sign-on works smoothly, and the customer service provided has been very good. Review collected by and hosted on G2.com.

No complaints- it works well for what we need it for. Review collected by and hosted on G2.com.