--- title: Boxphish Reviews meta_title: 'Boxphish Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 114 reviews by the users' company size, role or industry to find out how Boxphish works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 114 scale: '5' date_modified: '2026-11-12' parent_category: name: Vulnerability Management url: https://www.g2.com/categories/vulnerability-management ---

Boxphish Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

6 months

User Insights

Average based on 114 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Boxphish Reviews (114)

Reviews

Boxphish Reviews (114)

4.9
114 reviews

What do users say?

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Pros & Cons

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TS
Tony S.
Mid-Market (51-1000 emp.)
"A simple and effective product"
5/5
What do you like best about Boxphish?

The thing that I most like about the Boxphish training platform is their perfect execution of short, easily digestible training materials that have a big impact. There is something in the psychology that they deploy that makes recipients of their training follow through on what they've been taught. Review collected by and hosted on G2.com.

What do you dislike about Boxphish?

I don't really have any aspect of the product or the service that I dislike. I think their onboarding process has changed now from when we were onboarded so I think that it would be smoother. Review collected by and hosted on G2.com.

JS
Jeffrey S.
Mid-Market (51-1000 emp.)
"Boxphish Security Awareness and Training"
5/5
What do you like best about Boxphish?

The training courses are short enough to be done quickly, but detailed enough to get the point across. The courses are well-written and varied. The simulations are authentic and make even cyber-aware users think, and are a good way to get the message across. The Office365 sync works well and the contact we've had with Boxphish has been helpful. The training and simulations have helped us to raise awareness that cyber security matters. Review collected by and hosted on G2.com.

What do you dislike about Boxphish?

One or two staff have been put off by the graphic of a hacker when they've received the email alerting them that there's a new course for them to view, though this has been mitigated by adding the organisation's logo, to reassure that the email is genuine. Review collected by and hosted on G2.com.

MK
Matt K.
Mid-Market (51-1000 emp.)
"Boxphish - A company who care about their customers"
5/5
What do you like best about Boxphish?

I spent a while researching Cyber Security Awareness Training, Boxphish came out on top by far. Our school have over 120 members of staff with varied technical experience. After working closely with our account manager Izzie Reidford we agreed to create termly simulations to educate our staff. The feedback from staff has been amazing, staff are engaged and talk freely about phishing and other cyber training courses. The courses are short and have impact. Izzie makes a real effort and shares new development ideas with bi-monthly video catch-ups over MS-Teams. Izzie listens to ideas from our school and takes a real interest. Review collected by and hosted on G2.com.

What do you dislike about Boxphish?

The support when required is second to none, our account manager Izzie Reidford is always on hand to answer any questions I have. No negative experience and I'm sure this will continue. Maybe hold 'Roadshows' and invite current and prospective customers? Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Simplifies staff security awareness training"
5/5
What do you like best about Boxphish?

Boxphish has made our cyber security training easier to manage and maintain. Most of the solution is automated, setup was simple and as an IT Manager I rarely have to touch it. Department heads have oversight of reporting and pickup missed training with their DRs. The campaigns are current, and we can target them to new trends or issues we are currently seeing. Regular meetings with our account manager to review use and ensure we are getting the most out of Boxphish. Review collected by and hosted on G2.com.

What do you dislike about Boxphish?

Some of the menu options are hidden inside Tenancy which I keep forgetting to look in if a setting change is needed. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
AL
Verified User in Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"An indispensable tool for combating the ever-evolving threat of phishing attacks"
5/5
What do you like best about Boxphish?

The User-Friendly Interface and is its comprehensive phishing awareness training modules. The solution offers engaging and interactive training materials, simulations, and educational resources to educate our employees about phishing risks and best practices. The training has proven to be highly effective in reducing the susceptibility of our staff to phishing attacks and enhancing overall security awareness. Review collected by and hosted on G2.com.

What do you dislike about Boxphish?

I don't have any dislikes to report on, The Product is great as is the support, It is prompt and clear. Boxphish has consistently exceeded our expectations when it comes to customer support. Their team is highly knowledgeable, responsive, and dedicated to ensuring our satisfaction. Review collected by and hosted on G2.com.

Jon C.
JC
Jon C.
Mid-Market (51-1000 emp.)
"Cyber-Security training at the highest standard delivered in short easy to watch videos"
5/5
What do you like best about Boxphish?

Boxphish works in Partnership with your brand, to look professional. The content of the videos is very relevant to today and the Simulations are of the highest standard. We have received great support throughout the setup and the use. Review collected by and hosted on G2.com.

What do you dislike about Boxphish?

There is nothing I can add here as this is an excellent product! Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Stellar Technology and Service"
5/5
What do you like best about Boxphish?

The Boxphish team assisted from start to finish with the set-up and implementation of the solution, which meant that our time to value was a matter of days. We're very impressed by the library of templates available that reflect real-life attacks our users would receive daily. Another key feature is the granular reports sent to our admin team after a campaign; we need little input and management due to the solution being fully automated and run by Boxphish. Overall, we've implemented a solid solution that gives us the confidence that users are receiving the required security awareness training. Review collected by and hosted on G2.com.

What do you dislike about Boxphish?

From the experience I've had with Boxphish, there is genuinely nothing I dislike about the product or service. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
UP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"Great Customer Service Meets Effective Cybersecurity Training"
5/5
What do you like best about Boxphish?

We're a secondary school with over 1500 students. We shopped around for a phishing awareness solution that fit our budget. BoxPhish has proven to offer a superb selection of up-to-date short training courses and test our users with simulations that match closely to those found in the wild today. Their team has been exceptionally supportive, creating a seamless experience by understanding our requirements and maintaining a non-intrusive yet helpful presence.

The practical approach of BoxPhish's system, with its array of phishing simulation templates, fosters a learning-friendly environment, encouraging education over punishment. Staff can spare 5 mins to watch a short video a couple of times a month. Their system, has resulted in a significant improvement in staff cybersecurity awareness and a decrease in phishing susceptibility. The automation of the system also free's up the IT team to focus on our daily tasks without having to worry about user provisioning or schedulling of courses/simulations. The system's dashboard allows us, as IT administrators, to periodically assess whether our school's awareness of phishing scams is improving.

The team at BoxPhish value our suggestions and actively keep us informed about their future improvements. Review collected by and hosted on G2.com.

What do you dislike about Boxphish?

Can't report anything wrong as the system has been smooth from the beginning. The BoxPhish team are available to help over the phone or email should you need it. Review collected by and hosted on G2.com.

MG
Mark G.
Enterprise (> 1000 emp.)
"Simple to use and integrate"
5/5
What do you like best about Boxphish?

Setup is simple and the staff are helpful. AD synchronization is included and the whole process is well automated giving you time to focus on other things. The reporting is well formatted and easily accessible. Review collected by and hosted on G2.com.

What do you dislike about Boxphish?

Initial AD sync could use a user definable list of exclusions to help filter things out. Note: this is only an issue if you rely on existing groups rather than create a new dedicated one for Boxphish. Review collected by and hosted on G2.com.

Verified User in Paper & Forest Products
EP
Verified User in Paper & Forest Products
Mid-Market (51-1000 emp.)
"Excellent user training providing full business awareness of user ability levels"
5/5
What do you like best about Boxphish?

Yasmine and the team at Boxphish have provided an excellent customer success programme, providing training and support from setup through to using the management analysis tools. The training sessions are very simple to use, they are not time consuming and most users have demonstrated good awareness. The management tools available have helped my business to understand user ability and provide further targeted help and training where it's needed rather than a blanket approach to all users. The simple interface with regular targeted sessions have proved to be invaluable in our continued fight against cyber-crime, where user awareness can become a strong firewall. Well done Boxphish, great work. Review collected by and hosted on G2.com.

What do you dislike about Boxphish?

Users have become paranoid and check every email with the IT team. This will subside as they grow more confident with the knowledge delivered to them through the excellent training sessions. Being over cautious is a good trait for users to develop, after all, this is what the sessions try to promote, without doubt this is being delivered successfully. Review collected by and hosted on G2.com.

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GU
Guest User
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Last activity about 1 month ago

What is Boxphish Security Awareness and Phishing Simulation used for?

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Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

6 months

Average Discount

9%

Boxphish Comparisons
Boxphish Features
Continuous Assessment
Phishing Assessment
Baselining
Content Library
Interactive Training
Gamification
Risk-scoring
Customization
White-Labeling