Bookkeep’s responsiveness is unparalleled. Questions are answered almost immediately by people who understand both the software and the accounting behind it. The software is extremely fast and easy to use, and the integration process is clear and transparent. After using Bookkeep for a couple of months, I have not encountered any drawbacks. The setup has worked smoothly, the information is easy to understand, and the integration has given me confidence in the numbers. Bookkeep has moved me another step closer to reducing the manual processes I have to worry about. Review collected by and hosted on G2.com.

I haven't encountered anything yet. It has been challenge free. Review collected by and hosted on G2.com.

I love how Bookkeep seamlessly integrates with Stripe and QBO, significantly simplifying our data management process. Before using Bookkeep, we struggled with cluttered, cash-based transactions, but now, everything is neatly organized through daily accrual-based journal entries. The setup was incredibly straightforward thanks to their dedicated onboarding team, comprising of experienced accountants, which instantly boosted our confidence in the platform and its support quality.Bookkeep's features make mapping general ledger accounts effortless, allowing us to add new accounts with ease. I find the daily email feature particularly useful because it helps me monitor daily sales and alerts me of any new product that requires mapping to QBO. It also makes reconciling from QBO to Stripe much simpler. Ultimately, these aspects have had a transformative impact on our operations and efficiency, which is why I am fully satisfied with Bookkeep. Review collected by and hosted on G2.com.

I'd love to see some additional reporting. The daily detail is good, but it should indicate which product code and general ledger account each line is coded to. Review collected by and hosted on G2.com.

The support is outstanding and extremely helpful. Review collected by and hosted on G2.com.

They don't have a connection to bring purchase orders to QB. Review collected by and hosted on G2.com.

I first used bookkeep at my prior employer to handle multiple ecommerce brands as the internal finance lead. I now use bookkeep to handle multiple ecommerce brands for my clients as an outsourced bookkeeper.

In both instances, I have found the product to be very intuitive, continually improving and expanding, and most importantly, I have found the support team to be informed, responsive, and pleasant to deal with.

I was able to onboard a client in about the same amount of time it would have taken to just do single day (or month) manual entry into Quickbooks. The implementation was fast and easy. Plus, it gives you good tips to consider to make sure you're books are accurate.

I love that the app sends you a summary email daily. I check it every morning so that I can stay on top of the link status and make any tweaks, if needed.

I wish every SAAS/app were as well designed, executed, and supported as this one. Review collected by and hosted on G2.com.

I imagine the areas of improvement could be in the PayPal integrations. PayPal is such a pain to deal with when a company uses it for more than just ecommerce. For example, an ecommerce company that (a) accepts PayPal but also (b) pays subscriptions from it. But that's not really a Bookkeep problem, as it's an odd pseudo-bank and merchant combined. Review collected by and hosted on G2.com.

The user interface for this program is so clean and simple. It doesn't try to do everything and isn't constantly pitching you sales of other products. It does what it does, very well, better than any other software. Review collected by and hosted on G2.com.

There are no downsides to Bookkeep. It works Review collected by and hosted on G2.com.

Bookkeep has been a time saver for us as it posts and reconciles the revenues and payments as we are going to target $30 Mn. in revenues Bookkeep will help us scale this without any additional efforts. Review collected by and hosted on G2.com.

The pricing seems to be pretty high it would be much better if this can be reduced for growing ECommerce brands. Review collected by and hosted on G2.com.

Bookkeep has been very easy to use over the last few years. We have run into issues, but they have always been due to the app we are connecting to, or we had a wrong configuration. The Bookkeep chat support has been amazing each and everytime. They not only are responsive, but will fix your problem and then ask to do the next few steps with/for you to get you back up and running quickly. Love the service. Review collected by and hosted on G2.com.

The only thing I can think of is they don't integrate with some apps that our clients use. The compatible list is constantly growing so this issue is less and less relevant. Review collected by and hosted on G2.com.

Bookkeep has fantastic customer support. Every person that I have spoken with has gone above and beyond to make sure that I have a clear understanding of the implementation and processes, they provide one-on-one support for integration to avoid any potential snags, and it works with so many sales channels that are otherwise a challenge to retrieve information from. The daily JEs into QBO do the work for me, so it really is the easiest solution out there. I was able to import historical data back over a year. Review collected by and hosted on G2.com.

I was on a time crunch (which isn't their fault) but I would have preferred to get things setup prior to the free trial ending. This isn't even really a negative bc they want to make sure that everyone who uses the platform is getting the best results, so they have a standard practice. Review collected by and hosted on G2.com.

The support chat is really helpful whenever you have an integration issue. There is also lots of support articles and training provided for free. It is clear and easy to use. Review collected by and hosted on G2.com.

I think how the clearing accounts are used can be a bit messy when it comes time to reconcile them based on how the data syncs over. Review collected by and hosted on G2.com.

Everything, but as a Canadian, it is Gaap (accrual accounting) compliant for both sales and payment posting, it posts sales taxes correctly for QBO tax module, and you can repost if you have made an error in mapping. Icing on the cake is the exceptional customer service team! Its a must use for any of my square/shopify clients. Review collected by and hosted on G2.com.

Nothing, if I had to find something then it would be ... sometimes, the UI for mapping seems squished if you are on a small screen. But that is so negligible compared to other apps. Its an all-round winner for me. Review collected by and hosted on G2.com.