Bonterra OneCause Pricing Overview

Bonterra OneCause Pricing Reviews

(2)
Dawn H.
DH
Special Events and Communications Manager
Small-Business (50 or fewer emp.)
"OneCause Customer Review"
What do you like best about Bonterra OneCause?

We have been utilizing the OneCause software for just over 2 years for tracking our event activities. It is a very user friendly application. Review collected by and hosted on G2.com.

What do you dislike about Bonterra OneCause?

There are no evident downsides for using OneCause. In fact there are many features that we do not utilize as we do not have a need. If anything, I think the pricing is a bit expensive for what we get. Review collected by and hosted on G2.com.

Response from Sarah Sebastian of Bonterra OneCause

Thank you for your review and for being a valued OneCause customer for over two years. We're delighted to hear that you find the platform user-friendly and helpful for tracking your event activities, ticket sales, contributions, and contact information.

We appreciate your feedback on pricing and understand that every organization has unique needs. In addition to events, OneCause offers features designed to support year-round giving, golf tournaments, text-to-give campaigns, and other fundraising beyond traditional events and auctions. If you’re interested in exploring these options or have questions about how they might benefit your organization, our team is here to help you get the most out of OneCause.

Thank you again for sharing your experience and for your continued partnership!

Steve S.
SS
"User-Friendly Improvements Needed, But Effective for Fundraising"
What do you like best about Bonterra OneCause?

I appreciate that OneCause helped me manage a silent auction, allowing us to exceed our fundraising goals. I found it somewhat useful how the system managed each auction item efficiently for users to bid and control the bidding process. Review collected by and hosted on G2.com.

What do you dislike about Bonterra OneCause?

I find the setup process with OneCause to be quite arduous, especially because of the overwhelming amount of information and tutorials needed, which complicates the experience. The platform is not user-friendly for those with limited time, especially when organizing a one-time event. I had expected a straightforward setup, but navigating through various tutorials and steps was frustrating and time-consuming. There is a steep learning curve which requires more simplicity and less dependency on external step-by-step guidance. Review collected by and hosted on G2.com.

Response from Sarah Sebastian of Bonterra OneCause

Thank you for sharing your honest feedback. We’re glad to hear OneCause helped you manage your silent auction and even exceed your fundraising goals—that’s exactly the kind of impact we hope to deliver. At the same time, we’re disappointed to hear the setup process felt overwhelming. We understand how valuable your time is, especially when planning a one-time event, which is why we added complimentary consulting to your subscription for this event. We hope you'll lean on our team in the future to answer any questions you may have during setup. And our Support team is always an email, chat, or call away to offer assistance. We appreciate you taking the time to share your experience!

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