BombBomb Reviews & Product Details

BombBomb is a secure video messaging platform for professionals who need to increase engagement and conversions with personalized, branded video messages that cut through digital noise and drive growth. Founded in 2006, BombBomb is the category creator and enterprise leader in video messaging.

Seller

BombBomb

Discussions

BombBomb Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Tim Gilbert (Founder & CEO )

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

15 months

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Top-Rated Alternatives

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User Insights

Average based on 585 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

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Tony G.

Real Estate Agent

Small-Business (50 or fewer emp.)

11/3/2021

"BombBomb is the marketing "BOMB!" I love it!!"

5/5

What do you like best about BombBomb?

The open rate of my emails, the follow-up and most of the webinar trainings. Review collected by and hosted on G2.com.

What do you dislike about BombBomb?

This is probably just me but I have a difficult time navigating and finding the help videos. Review collected by and hosted on G2.com.

Response from Rea Ross of BombBomb

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We think YOU'RE the bomb, Tony! Thank you for taking the time to share your experience with others, as well as participating in our webinars!

In regards to your difficulty in finding the help videos, I've linked our Knowledgebase just below. We've got our FAQs conveniently located, and updated our search criteria to make it easier for you to find what you're looking for.

Thank you for being a part of our community, and I hope you have a BOMB rest of your day!

See how BombBomb improved

David R.

Host of Join Up Dots Podcast

Small-Business (50 or fewer emp.)

4/5/2023

"When You Build Relationships You Build Income"

5/5

What do you like best about BombBomb?

Being able to make people laugh, engage and want to find out more is really hard with a text based email, which is why I use Bomb Bomb video at every opportunity. I want to build connections that are no spammy and real and I can't see any better tool than by embedding video directly into an email. Review collected by and hosted on G2.com.

What do you dislike about BombBomb?

I honestly don't think there is anything bad about Bomb Bomb, it does exactly what I want and does it very very well indeed. Review collected by and hosted on G2.com.

What problems is BombBomb solving and how is that benefiting you?

BombBomb shows me who wants to hear from me and how much they want to hear too. I love the fact that it tells me who opened the video and then how long they watched too. There is no point in most email campaigns as you don't learn the length that someone was connected for. BombBomb does this really really well. Review collected by and hosted on G2.com.

Response from Tim Gilbert of BombBomb

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It's great to hear that BombBomb is providing valuable insights into your audience's engagement with your video emails. We appreciate your feedback and are happy to be a part of your success.

Hannah C.

Marketing Director

Small-Business (50 or fewer emp.)

5/30/2023

"Great Integration Tool for Embedding Videos"

5/5

What do you like best about BombBomb?

I LOVE that BombBomb integrates with our CRM and makes it super easy for the entire team to utilize our video content. Agents are able to create emails in our CRM and add in videos with ease. BombBomb makes it super easy to organize videos into folders and most importantly, is a tried and true to solution for both embedding videos and getting a URL without posting to a public platform like YouTube. Review collected by and hosted on G2.com.

What do you dislike about BombBomb?

It can be a little slow at times when uploading videos. I would never upload more than 5 in a day because I would basically be watching paint dry for 2 hours. I also wish you could edit the video details while it is uploading. A little silly that doing something as simple as editing the title cancels the upload altogether. I don't always want to post videos on public platforms like YouTube but the fast uploading and efficient use of editing during that time makes it a better option when I'm in a pinch. Review collected by and hosted on G2.com.

What problems is BombBomb solving and how is that benefiting you?

As a real estate team, we need embed links and video URL to add our virtual tours to the MLS. They are specific rules regarding virtual tours. (i.e no contact info or branding). BombBomb meets those requirements for us. It also integrates with our CRM making email marketing extremely easy. It is also an essential tool in analyzing and adjusting our video marketing strategies through its analytics tools. Knowing how long viewers watch a video, completion time, and other insights is extremely helpful. Review collected by and hosted on G2.com.

Response from Tim Gilbert of BombBomb

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We're delighted to hear that BombBomb has been instrumental in simplifying your email marketing and video analytics, as well as meeting the specific virtual tour requirements for your real estate team. We understand your concerns about the slow upload times and the limitations on editing during the upload process. Your feedback is crucial to us, and we're continuously working to address these issues. Thank you for choosing BombBomb as your video marketing solution!

julie H.

Account Executive

Mid-Market (51-1000 emp.)

11/3/2022

"BombBomb has grown my business by getting new clients"

5/5

What do you like best about BombBomb?

BombBomb is so easy to use and the customer service is amazing. Review collected by and hosted on G2.com.

What do you dislike about BombBomb?

The only downside is you have to purchase more contacts when you have reached a certain limit. Review collected by and hosted on G2.com.

Chris B.

Home Loan Professional

Mid-Market (51-1000 emp.)

9/21/2023

"Great tool to make communicating more personal."

5/5

What do you like best about BombBomb?

Using bombbomb to introduce myself to new clients allows me to make it more personal and start creating a bond more quickly. Review collected by and hosted on G2.com.

What do you dislike about BombBomb?

I really dont have a down side to bombbomb at this time. Review collected by and hosted on G2.com.

Response from Tim Gilbert of BombBomb

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We're thrilled to hear that BombBomb is helping you create more personal connections with your clients! Thank you for sharing your positive experience.

J S.

Small-Business (50 or fewer emp.)

4/4/2023

"Excellent Tool to Showcase Properties"

5/5

What do you like best about BombBomb?

I have been using BombBomb for more than 10 years. I always shoot a quick video on every property I represent in the real estate rental business. The BombBomb platform makes it a breeze to copy and paste my pre-written scripts for description of property and remarks. If the client does not like the property tour, I just saved myself a trip. If the client likes what they see in some cases I have leased properties sight unseen! Particularly individuals coming across country. BombBomb has also made improvements with the presentation on what the client see when they receive my video's. Bottom line, I could not imagine doing business without BombBomb. Review collected by and hosted on G2.com.

What do you dislike about BombBomb?

Nothing, easy to use. Copy and paste. Quick. Review collected by and hosted on G2.com.

Response from Tim Gilbert of BombBomb

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We're thrilled to hear that BombBomb has been an essential tool for showcasing your properties and making your real estate rental business more efficient. Thank you for your loyalty and for sharing your positive experience with us!

Alia P.

Mid-Market (51-1000 emp.)

2/14/2023

"Everyone should be using BombBomb"

5/5

What do you like best about BombBomb?

I've been using BB for a few years now and I love it.

It is so easy to use - pretty much plug-and-play - that it's hard to do it wrong. I don't usually record using BB live; rather, I record a video externally and then upload it.

My favourite thing is the dynamic integration in email; the thumbnail view is fantastic, and I always get a lot of hits on my videos.

The 1-2 times I've had support issues, their team is THE BEST. They investigated my issue right away, and most recently, by reaching out to support, I learned they had a video trimming feature that cut a step out of my original workflow and simplified my life further.

Also love that they use their own tool internally, sending me quick videos to share feedback and touch base. Review collected by and hosted on G2.com.

What do you dislike about BombBomb?

One feature I would love to see is a little more granularity around views of my videos - especially when I send to multiple folks. I'd like to see who exactly has watched it and for how long.

Otherwise, nothing I dislike at all! Review collected by and hosted on G2.com.

Carl S.

Small-Business (50 or fewer emp.)

4/4/2023

"BombBomb allows me to connect personally in a digital world."

5/5

What do you like best about BombBomb?

BombBomb enables me to reach more customers and clients efficiently and personally in a short amount of time. They have created a usable platform that eliminates my need to leverage additional platforms. My videos are distributed quickly and efficiently. Review collected by and hosted on G2.com.

What do you dislike about BombBomb?

I know that many of my video emails that contain a bombbomb file are going into my client's junk "spam" folder. I have tried to follow the coaching and training tools that BombBomb to minimize this, but I have been ineffective at resolving this challenge Review collected by and hosted on G2.com.

Response from Tim Gilbert of BombBomb

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In 2023-24, we addressed some issues around the spam topic, and also, new Google and other rules have pushed us forward in terms of how we orchestrate emails and data. That said, an individual's email like Gmail or Outlook will always be persnicky as to who gets put into the "focused" inbox.

Eric M.

Small-Business (50 or fewer emp.)

9/22/2023

"I've used Bomb Bomb since 2017 and It was revolutionary."

5/5

What do you like best about BombBomb?

Bomb Bomb is an easy way for me to send videos through email, text! And count engagement in each video. Review collected by and hosted on G2.com.

What do you dislike about BombBomb?

What I dislike is changing templates is cumbersome. Review collected by and hosted on G2.com.

Response from Tim Gilbert of BombBomb

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We're thrilled to hear that BombBomb has been revolutionary for you since 2017! We appreciate your feedback about the ease of sending videos and tracking engagement. We understand your frustration with changing templates and are constantly working to improve the user experience. Thank you for sharing how BombBomb has benefited your communication with people you haven't met.

Kelly B.

Internet Sales Consultant

Mid-Market (51-1000 emp.)

2/9/2023

"Very convenient and tech support is awesome to work with!"

5/5

What do you like best about BombBomb?

Our customers love getting a personalized video as the majority of them have their info going to several dealers. We are the only one they ever get a video from a real live human and we hear it time and time again how much they appreciate it. Review collected by and hosted on G2.com.

What do you dislike about BombBomb?

Bombbomb is a great app, the only thing I dislike is not being able to add in a background when it says we can, it would be nice not to see the wall behind me but it's so minimal that I wouldn't bother complaining about it. Everyone in tech support has been amazing and very helpful so far! Review collected by and hosted on G2.com.