--- title: Bold Commerce Reviews meta\_title: 'Bold Commerce Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 23 reviews by the users' company size, role or industry to find out how Bold Commerce works for a business like yours. aggregate\_rating: rating\_value: 3.5 review\_count: 23 scale: '5' date\_modified: '2026-08-07' parent\_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- ### Bold Commerce Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **great customer support** of Bold Commerce, enhancing their overall experience and satisfaction. [(1 mentions)](https://www.g2.com/products/bold-commerce/reviews?filters%5Bsentiment_snippet%5D=1515248&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of Bold Commerce, ensuring a seamless integration into their daily operations. [(1 mentions)](https://www.g2.com/products/bold-commerce/reviews?filters%5Bsentiment_snippet%5D=1515224&qs=pros-and-cons#reviews) Users appreciate the **easy integrations** of Bold Commerce, simplifying their store setup and daily operations. [(1 mentions)](https://www.g2.com/products/bold-commerce/reviews?filters%5Bsentiment_snippet%5D=1515162&qs=pros-and-cons#reviews) Users appreciate the **easy integration** of Bold Commerce, enhancing their store's functionality and experience. [(1 mentions)](https://www.g2.com/products/bold-commerce/reviews?filters%5Bsentiment_snippet%5D=1515237&qs=pros-and-cons#reviews) Users appreciate the **easy integration and daily usability** of Bold Commerce's subscription management, along with excellent customer service. [(1 mentions)](https://www.g2.com/products/bold-commerce/reviews?filters%5Bsentiment_snippet%5D=1515255&qs=pros-and-cons#reviews) Users dislike the **payment update feature** as it places too much responsibility on the customer for managing payments. [(1 mentions)](https://www.g2.com/products/bold-commerce/reviews?filters%5Bsentiment_snippet%5D=1515308&qs=pros-and-cons#reviews) Users criticize the **new payment update feature** , feeling it unfairly places responsibility on customers. [(1 mentions)](https://www.g2.com/products/bold-commerce/reviews?filters%5Bsentiment_snippet%5D=1515314&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Bold Commerce ##### 1. Customer Support Users appreciate the **great customer support** of Bold Commerce, enhancing their overall experience and satisfaction. [ See 1 mentions ](https://www.g2.com/products/bold-commerce/reviews?filters%5Bsentiment_snippet%5D=1515248&qs=pros-and-cons#reviews) See Related User Reviews ZD Zeb D. Small-Business (50 or fewer emp.) 5.0/5 "Best Subscription App" What do you like about Bold Commerce? I love how easy it is to use bold, and they have great customer service. Their subscription was easy to integrate into our store. We use it on a daily ##### 2. Ease of Use Users appreciate the **ease of use** of Bold Commerce, ensuring a seamless integration into their daily operations. [ See 1 mentions ](https://www.g2.com/products/bold-commerce/reviews?filters%5Bsentiment_snippet%5D=1515224&qs=pros-and-cons#reviews) See Related User Reviews ZD Zeb D. Small-Business (50 or fewer emp.) 5.0/5 "Best Subscription App" What do you like about Bold Commerce? I love how easy it is to use bold, and they have great customer service. Their subscription was easy to integrate into our store. We use it on a daily ##### 3. Easy Integrations Users appreciate the **easy integrations** of Bold Commerce, simplifying their store setup and daily operations. [ See 1 mentions ](https://www.g2.com/products/bold-commerce/reviews?filters%5Bsentiment_snippet%5D=1515162&qs=pros-and-cons#reviews) See Related User Reviews ZD Zeb D. Small-Business (50 or fewer emp.) 5.0/5 "Best Subscription App" What do you like about Bold Commerce? I love how easy it is to use bold, and they have great customer service. Their subscription was easy to integrate into our store. We use it on a daily ##### 4. Integrations Users appreciate the **easy integration** of Bold Commerce, enhancing their store's functionality and experience. [ See 1 mentions ](https://www.g2.com/products/bold-commerce/reviews?filters%5Bsentiment_snippet%5D=1515237&qs=pros-and-cons#reviews) See Related User Reviews ZD Zeb D. Small-Business (50 or fewer emp.) 5.0/5 "Best Subscription App" What do you like about Bold Commerce? I love how easy it is to use bold, and they have great customer service. Their subscription was easy to integrate into our store. We use it on a daily ##### 5. Subscription Management Users appreciate the **easy integration and daily usability** of Bold Commerce's subscription management, along with excellent customer service. [ See 1 mentions ](https://www.g2.com/products/bold-commerce/reviews?filters%5Bsentiment_snippet%5D=1515255&qs=pros-and-cons#reviews) See Related User Reviews ZD Zeb D. Small-Business (50 or fewer emp.) 5.0/5 "Best Subscription App" What do you like about Bold Commerce? I love how easy it is to use bold, and they have great customer service. Their subscription was easy to integrate into our store. We use it on a daily ### Top Cons or Disadvantages of Bold Commerce ##### 1. Payment Issues Users dislike the **payment update feature** as it places too much responsibility on the customer for managing payments. [ See 1 mentions ](https://www.g2.com/products/bold-commerce/reviews?filters%5Bsentiment_snippet%5D=1515308&qs=pros-and-cons#reviews) See Related User Reviews ZD Zeb D. Small-Business (50 or fewer emp.) 5.0/5 "Best Subscription App" What do you dislike about Bold Commerce? I don't like the new payment update feature that leaves it in the customer's hands. ##### 2. Update Issues Users criticize the **new payment update feature** , feeling it unfairly places responsibility on customers. [ See 1 mentions ](https://www.g2.com/products/bold-commerce/reviews?filters%5Bsentiment_snippet%5D=1515314&qs=pros-and-cons#reviews) See Related User Reviews ZD Zeb D. Small-Business (50 or fewer emp.) 5.0/5 "Best Subscription App" What do you dislike about Bold Commerce? I don't like the new payment update feature that leaves it in the customer's hands. ## Top-Rated Alternatives [ ![Chargebee](https://images.g2crowd.com/uploads/product/hd_favicon/0a8b20f6346c3def7cb0be7c2fbd8a50/chargebee.svg "Chargebee") Chargebee 4.4/5(989) ](https://www.g2.com/products/chargebee/reviews) [ ![Sage Intacct](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_14f9ce34aa0bb0f679b3f8e617a83f09/sage-intacct.jpg "Sage Intacct") Sage Intacct 4.3/5(4,424) ](https://www.g2.com/products/sage-intacct/reviews) [ ![Agentforce Revenue Management (formerly Salesforce Revenue Cloud)](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-revenue-management-formerly-salesforce-revenue-cloud.svg "Agentforce Revenue Management (formerly Salesforce Revenue Cloud)") Agentforce Revenue Management (formerly Salesforce Revenue Cloud) 4.2/5(1,502) ](https://www.g2.com/products/agentforce-revenue-management-formerly-salesforce-revenue-cloud/reviews) [ View All Alternatives ](https://www.g2.com/products/bold-commerce/competitors/alternatives) HJ Hannah J. Marketing Operations Small-Business (50 or fewer emp.) 10/20/2020 "Responsive Support & Flexibility" 5/5 Describe the project or task Bold Commerce helped with: Tiered pricing for our online shop Review collected by and hosted on G2.com. What do you like best about Bold Commerce? Being able to set specific prices at different tiers for each individual product was a must for us and this app has allowed us to do just that! It is simple to use but provides a high quality result. The fact that it lets us decide how we want to set up the pricing as well for each product is very helpful, whether it is a percentage discount or a fixed amount which is necessary for our different products. Also the support is great, when we ran into a small problem they were quick to get back to me and get the issue resolved (thanks Bhumi!). Very happy we found this app. Review collected by and hosted on G2.com. What do you dislike about Bold Commerce? I ran into one small issue that was able to be resolved quickly so I don't have any complaints. Review collected by and hosted on G2.com. What problems is Bold Commerce solving and how is that benefiting you? Tiered pricing for different types of customers, wholesale/retail Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Casey K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Casey K.") CK Casey K. Chief Executive Officer Small-Business (50 or fewer emp.) 10/2/2020 "Amazing Service" 5/5 Describe the project or task Bold Commerce helped with: We are moving from one subscription box platform that was not very user friendly to another one. Review collected by and hosted on G2.com. What do you like best about Bold Commerce? This app is so perfect! Our web developers added another app to manage our subscriptions and while it was pretty simple to use, it was visually awful and lacked a lot of the features we wanted. I am a HUGE fan of Bold and have had five of their apps on my other store since 2015. I reached out and had a couple of live video chats with Peter. He literally held my hand and walked me through setting up the box. Then when it was time to migrate the original customers over from the other app, Alysha and Ashley were beyond amazing. Unfortunately, I have had to do everything myself because paying the developers gave me results I was not happy with. I used their live chat feature for a lot of little questions (how to manage customers accounts on the back end, how to offer discount codes, etc). Daniel was BEYOND patient with me and answered every question with detail for me to understand. I honestly don't know what I would have done without the four of them. The app is worth every penny. The customer service they gave me was truly going above and beyond. And the cool thing is that they each independently helped me. I don't know how to thank them enough. Review collected by and hosted on G2.com. What do you dislike about Bold Commerce? Loved everything. There honestly wasn't anything I disliked. Review collected by and hosted on G2.com. What problems is Bold Commerce solving and how is that benefiting you? Our customers are able to easily manage their accounts. Most importantly, the app plugs in well with our site and is aesthetically pleasing. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Houman A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Houman A.") HA Houman A. Small-Business (50 or fewer emp.) 9/29/2020 "Great team to work with and quality apps" 5/5 Describe the project or task Bold Commerce helped with: Use the app on two of my stores now and plan to use it on two more that I am working on. Always prompt, great, customer service. One of the reps, Raphael, solved my latest install request quickly and to my satisfaction. Great app with lots of customization. Helpful staff and prompt responses to all requests. I tried other apps out there and as they almost have the same features Bold seems to be on top of things and will respond quickly whenever I have a question or modification request. Review collected by and hosted on G2.com. What do you like best about Bold Commerce? The fact that their team would respond to my concerns quickly and tweak the code to my satisfaction without asking for additional money for customizing it. Review collected by and hosted on G2.com. What do you dislike about Bold Commerce? Nothing. Everything worked to my satisfaction. Review collected by and hosted on G2.com. Recommendations to others considering Bold Commerce: Their apps mostly work great out of the box and in those instances where there are any issues they have been very prompt in solving them for me without asking for additional money to do so. Review collected by and hosted on G2.com. What problems is Bold Commerce solving and how is that benefiting you? eCommerce solutions that were missing from my shopify plan were solved with BOLD apps Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic AR Ashish R. Small-Business (50 or fewer emp.) 9/23/2020 "Great App. Awesome Support" 5/5 Describe the project or task Bold Commerce helped with: This app is really easy to implement. It's almost a plug and play type of app. Easy upsell and cross-sell that will help you position products on the frontline while the customer starts the checkout process. Just installed it on our boot store and planning to sell boot care kit and boot jacks as cross-sell. Pretty sure this app will help sell those products or at least a lot of customers will not be able to view them if not buy them. Not to mention Rajni is great, she helped me troubleshoot a minor issue and she knew everything about the app which makes her Support Rockstar. Review collected by and hosted on G2.com. What do you like best about Bold Commerce? Ease of Use & Support Conversion Price point Review collected by and hosted on G2.com. What do you dislike about Bold Commerce? It's been a month we implemented this app and I am not sure what I dislike, but if there was an option to extend the available options on the cross-sell window that would be great. I think right now only 6 items are allowed. Review collected by and hosted on G2.com. Recommendations to others considering Bold Commerce: Highly recommended if you want to see that boost in orders for items that are often ignored. Review collected by and hosted on G2.com. What problems is Bold Commerce solving and how is that benefiting you? There were a few add-on items we been trying to sell and we were getting orders rarely for those items. As we implemented this app we are seeing a boost in those items being ordered. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Sarah S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah S.") SS Sarah S. Small-Business (50 or fewer emp.) 10/20/2020 "Great Apps & Service" 5/5 Describe the project or task Bold Commerce helped with: I'm currently use Bold Product Options on my site and previously used Bold Upsell. Review collected by and hosted on G2.com. What do you like best about Bold Commerce? The Product Options app gives me a great amount of flexibility when it comes to adding variants to my store. It is simple to use and there are endless ways to configure the options. Review collected by and hosted on G2.com. What do you dislike about Bold Commerce? Nothing. So far, I've had nothing but a great experience. Review collected by and hosted on G2.com. What problems is Bold Commerce solving and how is that benefiting you? Shopify is pretty limited when it comes to out of the box options. Because a large part of my business is engraving jewelry, I wanted an app that allowed me to add options for text, along with other upsells like charms. This app does it all for me without being confusing or "too much". Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Chuck A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chuck A.") CA Chuck A. Small-Business (50 or fewer emp.) 9/19/2020 "Thanks, Bold!" 5/5 Describe the project or task Bold Commerce helped with: We use Bold Commerce for several apps on our store. We use Multi-Currency, Upsell, Product Options, Memberships & Custom Pricing. Between the positive results of the apps, great customer support and consistently fair pricing, we are happy to continue the great relationship. Thanks to the awesome team at Bold! Review collected by and hosted on G2.com. What do you like best about Bold Commerce? The results that Upsell consistently improves our sales, at least several increased sales a week! Review collected by and hosted on G2.com. What do you dislike about Bold Commerce? Nothing that I've experienced. We've had a great relationship! Review collected by and hosted on G2.com. What problems is Bold Commerce solving and how is that benefiting you? We are able to increase our sales using Upsell prompts at checkout. We are able to charge the same price for a product for multiple countries, removing the auto currency conversion. We are able to provide many options for some of our more complex, specialized bags. There are so many benefits! Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Arts and Crafts](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Arts and Crafts") PA Verified User in Arts and Crafts Small-Business (50 or fewer emp.) 6/11/2019 "BOLD REVIEW" 3/5 Describe the project or task Bold Commerce helped with: I was setting up an eCommerce market place for my mother. She was moving from selling some things from our house to set up a formal online store. Review collected by and hosted on G2.com. What do you like best about Bold Commerce? I like the way it gives you a breakdown of all the different apps that we have synced with bold. Since the primary user of the back end is my mother, the easy interface helps her a lot. Review collected by and hosted on G2.com. What do you dislike about Bold Commerce? There is not much I dislike. It is easy to navigate, easy to use and has a simple colourful interface Review collected by and hosted on G2.com. What problems is Bold Commerce solving and how is that benefiting you? We were going from having no store to set up a brand new eCommerce business. It was difficult for my mother to navigate these times and Bold was a great resource. It especially gave easy guides and tutorials for imperitive tasks such as billing. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") GH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 9/24/2019 "Always Helpful, But Still Limited" 4.5/5 Describe the project or task Bold Commerce helped with: Bold has always helped when I have had questions. Very responsive. Review collected by and hosted on G2.com. What do you like best about Bold Commerce? The easy chat feature with customer support. Review collected by and hosted on G2.com. What do you dislike about Bold Commerce? Bold is still limited with some options I need for upsells and for subscriptions. Review collected by and hosted on G2.com. What problems is Bold Commerce solving and how is that benefiting you? Trying to work with what is offered and hoping they allow more options in the future. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Erica J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Erica J.") EJ Erica J. Customer Service Trainer/Pharmacy Tech+ Mid-Market (51-1000 emp.) 6/11/2019 "Wonderful program" 3.5/5 Describe the project or task Bold Commerce helped with: They created our new intranet (internal internet) Review collected by and hosted on G2.com. What do you like best about Bold Commerce? I really like the way we have important news scrolling at the bottom of the screen. Review collected by and hosted on G2.com. What do you dislike about Bold Commerce? I don't like how it seems harder to find the apps we need. Review collected by and hosted on G2.com. Recommendations to others considering Bold Commerce: Communication with them is key Review collected by and hosted on G2.com. What problems is Bold Commerce solving and how is that benefiting you? I am able to search for apps and I wasn't before. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Small-Business (50 or fewer emp.) 5/10/2019 "Perfect Extended Warranty slution" 4/5 What do you like best about Bold Commerce? We needed a way to add extended warranty to our products, and this was the best solution available. It increased our online warranty sales and the cost of the app is worth the money Review collected by and hosted on G2.com. What do you dislike about Bold Commerce? Its a little difficult to set up, and you are only able to add twelve products per upsell, but we found a work around. Review collected by and hosted on G2.com. Recommendations to others considering Bold Commerce: If you need help, reach out to Bold. They will provide excellent service! Review collected by and hosted on G2.com. What problems is Bold Commerce solving and how is that benefiting you? here is no app on Shopify that allows a company to sell extended warranty and add bonus items that works half as good as this one. Review collected by and hosted on G2.com. 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