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BMC Helix ITSM Features

Incident Management (4)

Reporting (2)

Access & Usability (4)

Administration (3)

Service Desk (3)

Functionality (4)

Management (5)

Agentic AI - Service Desk (7)

Agentic AI - IT Service Management (ITSM) Tools (7)

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BMC Helix ITSM
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