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BlueSnap by Payroc Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the dedicated customer support of BlueSnap, appreciating personalized assistance and reliable, fast technical help. (3 mentions)
Users find BlueSnap to be easy to use, with a user-friendly console and fast, quality technical support. (3 mentions)
Users highlight the reliability of BlueSnap, benefiting from strong support and efficient payment processing. (3 mentions)
Users value the robust reporting and tracking features of BlueSnap, enhancing their business insight and efficiency. (3 mentions)
Users value the extensive support for multiple currencies and payment methods that enhances global transactions. (2 mentions)
Users face limited international support from BlueSnap, hindering expansion and flexibility in global markets. (2 mentions)
Users find the slow performance of BlueSnap impacts their overall experience and usability significantly. (2 mentions)
Users face access limitations on payouts in different currencies, affecting their flexibility and convenience in transactions. (1 mentions)
Users find the complex implementation challenging, especially for those without technical expertise or e-commerce background. (1 mentions)
Users face currency exchange issues due to restricted payouts in different currencies, complicating their transaction processes. (1 mentions)

5 Pros or Advantages of BlueSnap by Payroc

5 Cons or Disadvantages of BlueSnap by Payroc

BlueSnap by Payroc Reviews (107)

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BlueSnap by Payroc Reviews (107)

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4.1
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SG
Saurav G.
Cloud Engineer
Mid-Market (51-1000 emp.)
"A solid Shortcut for Global Payments and Subscriptions"
4.5/5
What do you like best about BlueSnap by Payroc?

The best part for me is how easily it handles international sales. Instead of me building a complex system for every country, Blusnap does the heavy lifting. It automatically picks the best bank to process a payment so it doesn’t get declined for no reason. Review collected by and hosted on G2.com.

What do you dislike about BlueSnap by Payroc?

The documentation can be a real headache sometimes. It’s often messy or outdated, so you end up doing a lot of trial and error just to get a basic API call working. It’s frustrating when you expect a quick integration but spend hours hunting for the right info. Review collected by and hosted on G2.com.

Verified User in Legal Services
EL
Verified User in Legal Services
Mid-Market (51-1000 emp.)
"Above & Beyond Comprehensive Service & Support"
5/5
What do you like best about BlueSnap by Payroc?

Dedicated Account Manager, who knows our business, and which BlueSnap services are the right fit for us

Scheduled bi-weekly check-ins for support and/or updates

Good documentation for our developer team to reference

Great technical support Review collected by and hosted on G2.com.

What do you dislike about BlueSnap by Payroc?

BlueSnap does not yet use 3DS 2.2, which we require for our UK and EU markets and websites

BlueSnap is not a Merchant of Record, so we are unable to use them to expand into the Latin American Markets (e.g., Argentina) Review collected by and hosted on G2.com.

Mohamed K.
MK
Mohamed K.
Technical and Sales Engineer
Small-Business (50 or fewer emp.)
"Accuracy and ease of transactions"
5/5
What do you like best about BlueSnap by Payroc?

It supports over 100 currencies, 29 languages, and numerous payment methods (credit cards, digital wallets like Apple Pay and Google Pay, and local payments like iDEAL and SEPA). It offers an advanced API that's easy to integrate with websites, as well as plugins. Review collected by and hosted on G2.com.

What do you dislike about BlueSnap by Payroc?

Technical support is sometimes slow. The interface isn't easy for beginners. The control panel can be somewhat complex for those without technical expertise or a background in e-commerce. Review collected by and hosted on G2.com.

MS
Madara S.
Billing & Revenue Analyst
Mid-Market (51-1000 emp.)
"Great solution for multi-national companies"
4.5/5
What do you like best about BlueSnap by Payroc?

- BlueSnap can accommodate needs across a multi-national company which allows the company to offer a standardized approach across the business.

- The technical support to merchants is fast and of good quality, the team actually digs into one's issue instead of giving a standard answer.

- The offer of supported payment methods is quite vast.

- Their merchant console is user-friendly and one can extract a variety of reports which is quite useful. Review collected by and hosted on G2.com.

What do you dislike about BlueSnap by Payroc?

- There are restrictions on payouts made in various currencies for the same entity, based on transaction volume. It would be helpful to receive payouts in the same currency as the payment was made, without any limitations on the transaction volume. Review collected by and hosted on G2.com.

Response from April Grudier of BlueSnap by Payroc

Thank you, Madara for your review. BlueSnap is committed to helping multinational companies thrive. We are always here to help should you ever have any questions.

Mahmoud A.
MA
Mahmoud A.
Processing Officer
Mid-Market (51-1000 emp.)
"Very excited"
5/5
What do you like best about BlueSnap by Payroc?

I think everything is very nice, easy and strong Review collected by and hosted on G2.com.

What do you dislike about BlueSnap by Payroc?

There is nothing bad or useless so i can refer this to our society Review collected by and hosted on G2.com.

Verified User in Government Administration
UG
Verified User in Government Administration
Mid-Market (51-1000 emp.)
"Amazing experience"
4.5/5
What do you like best about BlueSnap by Payroc?

Making it easier for me as I used it usually Review collected by and hosted on G2.com.

What do you dislike about BlueSnap by Payroc?

Being kind of slow, you need to enhance experience Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"Straightforward, very reasonably priced solution."
5/5
What do you like best about BlueSnap by Payroc?

BlueSnap just works. The cost is basically just the transaction fees as well, which makes BlueSnap very competitive compared to competitors that charge additional fees, monthly costs, etc. Pair BlueSnap with an inexpensive partner solution for the frontend such as Jotform and you have a very lean, easy to setup, cheap to maintain payment system that gets you into the world of online payments quickly and securely. Customer support chat makes it easy to get questions answered. We have many payment forms and use BlueSnap extensively. Review collected by and hosted on G2.com.

What do you dislike about BlueSnap by Payroc?

BlueSnap is a payment processor. It's not a complete all-in-one solution. This is ok though! That's why you look to see who their partners are and integrate Bluesnap into a partner frontend. My one slight gripe would be that because we work with a partner, we don't have complete API control and that's where some of the more advanced and useful functions we are looking for are. Also, subscriptions can have some interesting behavior such as not being able to change details once the second to last payment takes place. Again, small gripes. Very solid overall. Review collected by and hosted on G2.com.

Rahul s.
RS
Rahul s.
Assistant Manager OTC
Enterprise (> 1000 emp.)
"Very well managed and integrating credit card payment platform"
5/5
What do you like best about BlueSnap by Payroc?

The ease of access UI along with multiple transaction tracking and ireports to visualize the payment flow Review collected by and hosted on G2.com.

What do you dislike about BlueSnap by Payroc?

Restriction related to international card payments and sometimes rejection of transactions Review collected by and hosted on G2.com.

Response from April Grudier of BlueSnap by Payroc

We're glad to hear that you find our credit card payment platform well-managed and easy to use. We understand the importance of seamless transaction tracking and reporting for our clients.

Verified User in Computer Games
EC
Verified User in Computer Games
Mid-Market (51-1000 emp.)
"Reliable long time partner"
3/5
What do you like best about BlueSnap by Payroc?

Reliable payments. Good reporting and tracking. Great support. Review collected by and hosted on G2.com.

What do you dislike about BlueSnap by Payroc?

Uncommunicated / last minute changes that surprise us. Review collected by and hosted on G2.com.

Chris M.
CM
Chris M.
Mid-Market (51-1000 emp.)
"Better than promised!"
5/5
What do you like best about BlueSnap by Payroc?

First of all, the onboarding, ease of implementation, and support are first-class. The product (Armatic) is better than advertised. In today's technology economy, the paradigm is that the software never lives up to the hype. I would say that BlueSnap/Armatic over-delivered in its features, capabilities, and intuitiveness. A refreshing experience. Review collected by and hosted on G2.com.

What do you dislike about BlueSnap by Payroc?

There isn't anything that BlueSnap doesn't do that we need it to. Of course, we look forward to product development, new features, additional automation, etc. We're confident that the BlueSnap/Armatic team has a robust roadmap for updated functionality and features. Review collected by and hosted on G2.com.