Blue Marble Global Payroll Reviews & Product Details

Blue Marble Global Payroll Overview

What is Blue Marble Global Payroll?

Blue Marble is the leader in cloud-based global payroll and consulting services to manage international operations in 145+ countries. Our integrated solutions for payroll, HR, accounting and tax services ensure compliance and simplify global operations. Using innovative cloud-based technology with aggregated monthly reporting, you have real-time access to payroll costs across all countries and currencies. Blue Marble created a unique, hybrid service model with a U.S.-based team and in-country experts in each country to ensure compliance with local laws and regulations. We make it easy to simplify international operations so you can focus on growing your business.

Blue Marble Global Payroll Details
Languages Supported
English
Product Description

Our cloud-based global payroll solution gives you real-time access to your payroll across all countries and currencies with customized, aggregated reporting. Our in-country experts ensure compliance with local laws and regulations in 145+ countries.

How do you position yourself against your competitors?

Blue Marble has revolutionized global payroll with cloud-based technology, aggregated global reporting, and a hybrid service model that is unique to the global payroll industry. Our customized, aggregated reporting gives you real-time visibility into your payroll costs across the globe, and our service model gives you direct access to in-country providers when questions come up.

Blue Marble makes it easy to set up and manage operations in 145+ countries with our global consulting services. Our global consultants can help set up business entities, manage all aspects of global HR, accounting, tax filings, and more. Blue Marble has taken the challenges out of global operations with easy to use technology, customized global reporting, global consulting services, and superior customer service.


Seller Details
Seller
Blue Marble Payroll
Year Founded
2013
HQ Location
Chicago, IL
Twitter
@BlueMarblePay
908 Twitter followers
LinkedIn® Page
www.linkedin.com
58 employees on LinkedIn®
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Blue Marble Global Payroll Screenshots

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Blue Marble Global Payroll Reviews

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AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The ability to have all of our foreign payrolls in the same system and to be able to pull a bunch of different payroll reports. Review collected by and hosted on G2.com.

What do you dislike?

Our old system wasn't good, so BlueMarble is a big upgrade. The only thing I don't like is the ability to navigate between foreign payrolls easily. You always have to go back to the main screen to switch between countries. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have one localized area for all our international payroll. We now have one central area with all our payroll data and BlueMarble integrates with our US payroll system and allows us to push information from Namely to BlueMarble. Payroll is easier to run and the reporting is much better. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

User friendly system and very supporting knowledgeable team members Review collected by and hosted on G2.com.

What do you dislike?

I do not have any dislikes with Blue Marble. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We were dealing with a difficult provider with an antiquated system that made payroll processing and any employee related issue difficult to resolve. Blue Marble has eliminated these issues and made payroll processing simpler with their modern easy to use system and available tools. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

All the set up support and training as well as the excellent reporting available.Everything went off as planned. They all kept to all the commitments they made. Review collected by and hosted on G2.com.

What do you dislike?

Nothing. Everything went off as planned. They all kept to all the commitments they made. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

A very unsupported ADP system in the UK. Review collected by and hosted on G2.com.

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AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The team members whom I interact with are incredibly knowledgeable and responsive! Review collected by and hosted on G2.com.

What do you dislike?

I would wish for the pricing in some international markets to be slightly more competitive. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

they are pros Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The benefits are the shear expertise that they command. No issues in full candor. Review collected by and hosted on G2.com.

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AI
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The UI is great. The process of switching to Blue Marble was easy and the people assigned to our account have been extremely helpful with everything. Review collected by and hosted on G2.com.

What do you dislike?

We have no complaints about the system currently. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We can now hire people in Canada and not have to worry about any of the government paperwork since they take care of everything. Review collected by and hosted on G2.com.

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Director of Human Resources
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

For me as a user in a global software company, it was Blue Marble's ability to allow me to have one interface for all regions and countries. I was able to report in local currency, aggregate reporting or have it country specific. The fact that I can interface with ICP's in one, central interface was game changing! Review collected by and hosted on G2.com.

What do you dislike?

For me this would be more about the one partner in one of our countries, I think we can do better with the one particular provider. Blue Marble however is committed to making sure that the relationship works or they are committed to making it better. That's just one local provider out of 10 that we use through Blue Marble. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Efficiency of process. No more file share dashboards. One interface for 10 countries is amazing...just amazing. The platform is intuitive and easy to navigate. Not too shiny but not dull either. Review collected by and hosted on G2.com.

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Co-Founder and Principal Consultant
Human Resources
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Working with Blue Marble Payroll has been one of the most refreshing experiences that I have had with any payroll company. The staff are incredibly competent, from the sales team, all the way through the project implementation team. The software is intuitive, easy to use, and well supported. Basically, you're never left wondering "what's next?" Review collected by and hosted on G2.com.

What do you dislike?

I have had such a positive experience with Blue Marble Payroll that I can't think of any areas of dislike. Some countries take a little longer to get started than others, but I imagine that this is mostly country compliance related, and not a reflection of the company's ability to complete them faster. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Understand the global compliance landscape as best you can and know that you are the start to a smooth implementation. If you don't have your company formation in place then you aren't a legal employer in that country. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I've been in global HR for nearly 20 years and have worked with numerous payroll providers. Blue Marble Payroll has provided the first experience where I didn't have to go to another provider for one country or another. They cover the world! This seems trivial, but being able to see all of your payroll from a single platform is invaluable. It ensures that the payroll reporting is produced consistently and on time. I also like the direct access that I have to the in-country providers. I've worked with other "global" solutions that hide the fact that they use local providers, rather than having their own brick and mortar offices in each location. This is by far the better model. Review collected by and hosted on G2.com.

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AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

It allows me to pay non-US employees via a web based system Review collected by and hosted on G2.com.

What do you dislike?

Reporting is not useful. You cannot see a pre-process register that shows the gross to net checks. No where can you find the employer liability for taxes. You must wait an entire day before you receive back your payroll reports, and these come via email, not the payroll system. If you find problems with the payroll you have run you then have to wait another day or two after you have made changes to see if it is then correct. If, not another 2 days, and on and on..... Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Go direct to a local provider. Blue Marble is just a middle man for the local provider anyway. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Just pay international employees Review collected by and hosted on G2.com.

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Response from Julie Gaertner of Blue Marble Global Payroll

Blue Marble is a global payroll aggregator providing a complaint, cloud-based software for our clients to pay employees in over 145 countries. We partner with local in-country experts to process payroll, which is standard in the industry. Pre-process gross to net is not available by anyone in the marketplace, however, we do provide a gross register prior to processing. As we are managing multiple US and international time zones, it can take a few days to adjust incorrect payroll. If you are having continual problems with payroll accuracy or reporting, please reach out to your service contact to identify the issues and correct them. 

AI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I've had a great customer service experience with our reps. The system is very easy to use and allows you to run very efficient reports. Review collected by and hosted on G2.com.

What do you dislike?

Although easy to navigate, the platform looks slightly outdated. An upgrade here could better the product. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Customer service needs, cost, and who they would partner with. The size of company is very important as well. If you are a company of around 50 or so employees, it makes sense. If you are a company well over 100+ employees, it might not be the best fit. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Blue Marble allows us to easily run payroll for our employees in Singapore. We are also able to track employee data and changes efficiently in the system. Review collected by and hosted on G2.com.

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Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Providing a user friendly system for all globe payroll in one place. Ability to provide input on process and system improvements. Very knowledgeable, friendly and accommodating payroll partners around the Globe. Review collected by and hosted on G2.com.

What do you dislike?

One payroll expert for all countries, this is an impossible request but still a wish. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Having one system for all international payroll. Better consistency and reduction in processing time. Review collected by and hosted on G2.com.

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Validated Reviewer
Review source: G2 Gives Campaign
What do you like best?

The sales pitch I received matched the service and implementation 100%. There are honest about what they can and cannot do. The model of having direct contact with local payroll provider saves time and provides great service to our employees. Review collected by and hosted on G2.com.

What do you dislike?

There is no dislike. We had a few bumps in the road, but the team partnered to quickly get resolution without finger pointing. They are very accountable as a company. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We had partner with a previous global payroll provider and they were terrible. Blue Marble helped us convert in record speed and provided transparency to the process. Review collected by and hosted on G2.com.

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AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Nothing. We only use it as it would be too time consuming to change right now. We will be dropping it at the first available opportunity Review collected by and hosted on G2.com.

What do you dislike?

Just about everything.What you get is nothing like you are told during the sales process. BlueMarble is not a payroll processing company. All they do is process your payroll though their website with a third party processor. Why not go straight to the processor and save all the additional fees? All the reports are useless. All they show is the gross salary being paid. No taxes, employer or employee. No way to know cash needed. You have to wait until the next day to see if the payroll is correct as there are no real-time reports available Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Don't do it. Either go direct to the local payroll processing company or find a different service Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

ZERO Review collected by and hosted on G2.com.

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Response from Julie Gaertner of Blue Marble Global Payroll

Blue Marble is fully transparent that we are not a local processor. We introduce our local partners during implementation and they are also part of our service model. It is unfortunate that you are unsatisfied with our services. Please contact us so we can either help solve the issue or help you with an alternative solution and make your transition a smooth one. We do want you to be satisfied with whatever option you choose.

AS
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

All information for all companies are housed in one system, including reporting capabilities. The process for submitting payroll and pulling reports is standard across our international entities and saves us time. Both the in-country service providers and Blue Marble employees are extremely responsive and helpful. It is helpful to be able to access both levels of service. Review collected by and hosted on G2.com.

What do you dislike?

Webportal is constantly being updated but some features are a little "clunky" to use. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Synchronize payroll schedules for all entities. Review collected by and hosted on G2.com.

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Corporate Financial Controller
Hospitality
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Great support as we bring on new countries.

Central reporting Review collected by and hosted on G2.com.

What do you dislike?

some payment partners in local areas are better than others. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Payroll and complaince as we expand our operations into different countries. Piece of mind with compliance and processing. Review collected by and hosted on G2.com.

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AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Flexibility and responsiveness to ideas and updates Review collected by and hosted on G2.com.

What do you dislike?

Some of the processes are a little behind - they are coming along though! Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I think the flexibility is really good - when we were considering options this and the technology were the items that stood them apart. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Before implementing Blue Marble we were using 11 separate payroll providers, all with their own deadlines and formats so streamlining it to one umbrella has been useful Review collected by and hosted on G2.com.

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AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

From the system / provider we used previously, Blue Marble Payroll is very insightful and provides us with details of our payroll transactions. Review collected by and hosted on G2.com.

What do you dislike?

I haven't found a con using the system. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Employees and employers have access to the payroll information once it's submitted. Allows employees to have access without going through employer. Especially helpful with former employees wanting access to their payslips. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Ease of performing all payroll related tasks Review collected by and hosted on G2.com.

What do you dislike?

I honestly don't have anything that I don't like! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Ease of use of the system and better reporting Review collected by and hosted on G2.com.

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EE
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

They have all the aspects that we need as a business for hiring international employees. Review collected by and hosted on G2.com.

What do you dislike?

Processes could be smoother, more informative, and more clear. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Getting international consultants hired as full time employees. Greater ability to recruit international talent and better employee engagement. Review collected by and hosted on G2.com.

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