# BitKnights Reviews
**Vendor:** BitKnights  
**Category:** [ServiceNow Consulting Services](https://www.g2.com/categories/servicenow-consulting-services)
## About BitKnights
BitKnights Solutions is a premier consultancy specializing in ServiceNow® implementations, development, and administration services. Founded in 2016 by former ServiceNow® employee Balázs Burgermeister and BitKnights owner Barna Simon, the company is headquartered in Budapest, Hungary. With a team of highly skilled and certified professionals, BitKnights is dedicated to helping enterprises realize their business capabilities through the power of the ServiceNow platform. Key Features and Functionality: - Comprehensive ServiceNow® Implementations: BitKnights has successfully delivered over 150 ServiceNow® implementations across various major organizations in the EMEA and ANZ regions. - Adherence to Best Practices: All implementations are conducted according to industry-standard best practices, ensuring a safe upgrade path, optimal performance, and an enhanced user experience. - Beyond IT Service Management : The company extends its services beyond traditional ITSM by offering expertise in ServiceNow® HR Service Delivery, Field Service Management, Security Operations, Governance Risk and Compliance, IT Operations Management, and IT Risk consulting. - Platform Services: BitKnights provides services including integrations, orchestration, portal development, scoped custom applications, domain separation, environment upgrades, health checks, and reviews. - Remote Administration: Focused on delivering first-class remote administration services for customers lacking in-house ServiceNow skills. Primary Value and Solutions Offered: BitKnights Solutions accelerates customers' journeys with ServiceNow by advising, transforming, and optimizing every step in the process. By adhering to best practices, the company ensures that clients are self-sufficient post-implementation, eliminating the need for ongoing consultant engagement for maintenance or enhancements. Their extensive experience across multiple industries enables them to tailor solutions that are future-proof, scalable, and upgradable, thereby maximizing the value of ServiceNow® implementations for their clients.






- [View BitKnights pricing details and edition comparison](https://www.g2.com/products/bitknights/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+05%3A29%3A54+-0500&secure%5Bsession_id%5D=f89c3083-6d7c-4567-9d71-07e75d35dcad&secure%5Btoken%5D=f6ed43435d1b0a96dbcd3545d1c206d0ee3b380fe277a630e5428ae87bd16260&format=llm_user)

## BitKnights Features
**Planning**
- Needs Assessment
- Resource Allocation
- Stayed within Budget
- Statement of Work
- Best Practices

**Delivery**
- Technical Expertise
- Met Deadlines
- Meeting Management
- Project Updates
- Scope Management
- Roll-out

**Support**
- Go Live Support
- Documentation
- Training 
- Metrics
- Admin Services

**Team Quality**
- Change Management Skills
- Executive Presence
- Vertical Expertise
- Technology Partnerships

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