BitKnights

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BitKnights Solutions is a premier consultancy specializing in ServiceNow® implementations, development, and administration services. Founded in 2016 by former ServiceNow® employee Balázs Burgermeister and BitKnights owner Barna Simon, the company is headquartered in Budapest, Hungary. With a team of highly skilled and certified professionals, BitKnights is dedicated to helping enterprises realize their business capabilities through the power of the ServiceNow platform. Key Features and Functionality: - Comprehensive ServiceNow® Implementations: BitKnights has successfully delivered over 150 ServiceNow® implementations across various major organizations in the EMEA and ANZ regions. - Adherence to Best Practices: All implementations are conducted according to industry-standard best practices, ensuring a safe upgrade path, optimal performance, and an enhanced user experience. - Beyond IT Service Management : The company extends its services beyond traditional ITSM by offering expertise in ServiceNow® HR Service Delivery, Field Service Management, Security Operations, Governance Risk and Compliance, IT Operations Management, and IT Risk consulting. - Platform Services: BitKnights provides services including integrations, orchestration, portal development, scoped custom applications, domain separation, environment upgrades, health checks, and reviews. - Remote Administration: Focused on delivering first-class remote administration services for customers lacking in-house ServiceNow skills. Primary Value and Solutions Offered: BitKnights Solutions accelerates customers' journeys with ServiceNow by advising, transforming, and optimizing every step in the process. By adhering to best practices, the company ensures that clients are self-sufficient post-implementation, eliminating the need for ongoing consultant engagement for maintenance or enhancements. Their extensive experience across multiple industries enables them to tailor solutions that are future-proof, scalable, and upgradable, thereby maximizing the value of ServiceNow® implementations for their clients.