--- title: BestCity AI Reviews meta\_title: 'BestCity AI Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 20 reviews by the users' company size, role or industry to find out how BestCity AI works for a business like yours. aggregate\_rating: rating\_value: 5.0 review\_count: 20 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Artificial Intelligence url: https://www.g2.com/categories/artificial-intelligence --- # BestCity AI Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by BestCity AI but has limited features. Are you part of the BestCity AI team? [Upgrade your plan](https://my.g2.com/bestcity-ai/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! BestCity AI is an enterprise-grade video intelligence platform that transforms ordinary CCTV networks into proactive AI-powered security agents. Built for governments, smart cities, logistics hubs, retail chains, and hospitality giants, BestCity AI leverages computer vision, real-time alerts, and video analytics to automate surveillance, reduce response time, and enhance operational safety across large physical environments. At its core, BestCity AI connects to existing CCTV infrastructure, eliminating the need for expensive hardware upgrades. Our platform uses edge processing and cloud AI models to detect threats such as intrusions, loitering, theft, and abnormal behavior-instantly notifying command centers or mobile patrols. We integrate seamlessly with city-scale systems and provide role-based dashboards, incident replays, and API hooks for automated workflows. With growing global demand for urban safety, AI-led infrastructure, and compliance automation, BestCity AI addresses a $45B+ video surveillance market. Our typical customer sees a 50–70% reduction in monitoring costs and significantly improved threat response times. With an average contract value (ACV) of $50K, we’re focused on scaling across North America, Europe, and the Middle East. Unlike legacy video management systems or hardware-first security players, BestCity AI is AI-first, modular, and built for enterprise-grade scale-while remaining easy to deploy. Our differentiators include multi-tenant architecture, LLM-assisted alert reviews, sector-specific AI models, and predictive anomaly detection. Whether you're building safer cities, streamlining logistics security, or transforming public infrastructure-BestCity AI enables you to monitor thousands of cameras, prioritize critical events, and respond instantly. Our mission is clear: make every physical space smarter, safer, and responsive through vision AI. * * * Seller [BestCity AI](https://www.g2.com/sellers/bestcity-ai) Discussions [BestCity AI Community](https://www.g2.com/products/bestcity-ai/discuss) Overview by BestCity AI Show More ## Pricing Pricing provided by BestCity AI. ### BestCity AI Pricing Starting at $99.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/bestcity-ai/pricing) ## Top-Rated Alternatives [ ![Rhombus](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rhombus") Rhombus 4.6/5(610) ](https://www.g2.com/products/rhombus-systems/reviews) [ ![Coram AI](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Coram AI") Coram AI 4.9/5(202) ](https://www.g2.com/products/coram-ai/reviews) [ ![Kastle](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kastle") Kastle 4.6/5(189) ](https://www.g2.com/products/kastle/reviews) [ View All Alternatives ](https://www.g2.com/products/bestcity-ai/competitors/alternatives) ## User Insights Average based on 20 real user reviews. Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 7/29/2025 "AI Video Security for your Retail Outlet" 5/5 What do you like best about BestCity AI? BestCity AI is simple and easy to use, implemetation took no time within minutes, their customer support are great in calls , emails we also had customised feature, which they built for us, their integration with our existing CCTV was commendable. Review collected by and hosted on G2.com. What do you dislike about BestCity AI? So far so good, we haven't faced any problem, we will write if any problem arises. Review collected by and hosted on G2.com. What problems is BestCity AI solving and how is that benefiting you? BestCity AI solved the blind spot in our retail. In our, retail store we lacked data on who our customers are, how they move, and what influences their buying. This made marketing a guessing game, increased customer acquisition costs, and limits operational efficiency. BestCity AI solved that completely. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Civic & Social Organization](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Civic & Social Organization") UC Verified User in Civic & Social Organization Mid-Market (51-1000 emp.) 7/28/2025 "Video Surveillance for Commercial Building" 5/5 What do you like best about BestCity AI? Easy to use and integrate with our existing CCTV system, Customer support is best, they integrated in a very short duration with no time. We also had customised dashboard which can have customised alerts. Review collected by and hosted on G2.com. What do you dislike about BestCity AI? So far so good, I believe There should be some support in regional language as well. overall our experience was great. Review collected by and hosted on G2.com. What problems is BestCity AI solving and how is that benefiting you? BestCity AI turned any camera into an intelligent video agent that detects anomalies in real time which restricted unauthorized access, intrusions, loitering, fire, or violence in building and responders instantly. This improved safety in our building. It also reduced manual effort, ensured faster incident response and operational efficiency. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Civic & Social Organization](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Civic & Social Organization") UC Verified User in Civic & Social Organization Mid-Market (51-1000 emp.) 7/25/2025 "Video Surveillance for the Commerical Building" 5/5 What do you like best about BestCity AI? The most important security aspect was integrating in existing CCTV, bestCity ai did it no time, support was great, support manager visited our facility, it's easy to use all the dashboard where we get all types of alerts. Review collected by and hosted on G2.com. What do you dislike about BestCity AI? It is great as far now, support is great, only English langauge support is there, will update if I find anything which we dislike. Review collected by and hosted on G2.com. What problems is BestCity AI solving and how is that benefiting you? BestCity AI solved our problem of passive CCTV footages and fragmented video surveillance it also reduced reliance on manual monitoring, speed up incident detection and response, and improves safety in our commercial office and factory. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Commercial Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Commercial Real Estate") UC Verified User in Commercial Real Estate Mid-Market (51-1000 emp.) 7/25/2025 "Video Analytics Solution for Enterprise" 5/5 What do you like best about BestCity AI? The two thing that we liked about BestCity AI are its ease of integration with our existing camera system, and the support, they integrated their software in no time. Review collected by and hosted on G2.com. What do you dislike about BestCity AI? So far so good, we haven't faced the problem, I hope this solution will give support to us like it is doing till date. Review collected by and hosted on G2.com. What problems is BestCity AI solving and how is that benefiting you? Bestcity AI solved our burning problem of inefficient and reactive physical security cameras by turning passive CCTV networks into proactive, real-time AI video agents. It eliminated manual monitoring delays, reduces human error, and enables faster threat detection across building and other facility. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Civic & Social Organization](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Civic & Social Organization") UC Verified User in Civic & Social Organization Mid-Market (51-1000 emp.) 7/24/2025 "Video Security Systems for the Modern Enterprise" 5/5 What do you like best about BestCity AI? The one good thing about BestCity AI is the easy to integrate, implementation time took us in 30 minutes, there customer support is stunning, always 24\*7 available over call. Review collected by and hosted on G2.com. What do you dislike about BestCity AI? So far we had good experience, more insights in regional languages should be shown. Review collected by and hosted on G2.com. What problems is BestCity AI solving and how is that benefiting you? In our case BestCity AI solved our the critical problem of delayed response and low situational awareness in our physical security. earlier traditional CCTV systems were passive and reactive and BestCity AI transformed them into AI-powered, real-time video agents that detect threats, automate alerts, and assist human operators across our whole building. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Commercial Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Commercial Real Estate") UC Verified User in Commercial Real Estate Mid-Market (51-1000 emp.) 7/27/2025 "Commercial Security Video Agent" 5/5 What do you like best about BestCity AI? The best which we really liked about BestCity AI is support, they sent two of the support engineers at our office premises, it was very easy to integrate, integrated in no time. we also asked some customised feature which they built for us. liked overall. Review collected by and hosted on G2.com. What do you dislike about BestCity AI? They should also have their own cameras, as far right now things are working fine. Review collected by and hosted on G2.com. What problems is BestCity AI solving and how is that benefiting you? BestCity AI solved our basic and prominent problem of inefficiency of traditional surveillance systems, it also gave us AI Agents which could monitor just like our human security guards. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") UR Verified User in Real Estate Mid-Market (51-1000 emp.) 7/28/2025 "Video Security Agent for Residential Building" 5/5 What do you like best about BestCity AI? BestCity has world class customer support, with minimum TAT, we wanted to incorporate 12 cameras but went to integrate 38 cameras all over residential society, It was very easy to implement and easy dashboard to look the data and get alerts. Review collected by and hosted on G2.com. What do you dislike about BestCity AI? So far, we have great experience, will write if we find any shortcoming. have great support. Review collected by and hosted on G2.com. What problems is BestCity AI solving and how is that benefiting you? We had 18 Security guards at our society, right now, we just have 3, with 28 Video AI Agents, working 24\*7, it also gives us alerts in realtime. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Mid-Market (51-1000 emp.) 7/23/2025 "Enterprise Grade Video Surveillance for Industrial Safety" 5/5 What do you like best about BestCity AI? We love the integration and Role based Access Setting at BestCity Dashboard, easy to integrate, and get started in 30 minutes. Review collected by and hosted on G2.com. What do you dislike about BestCity AI? We want to have BestCity dashboard in our language, at that moment it was not in multi-langauge. Review collected by and hosted on G2.com. What problems is BestCity AI solving and how is that benefiting you? Before using BestCity AI it was more manual CCTV monitoring was slow, error-prone, and not scalable. BestCity AI converted our CCTV into an AI-powered real-time monitoring system. it also detects threats instantly and sends automated alerts. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Sparsh A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sparsh A.") SA Sparsh A. Admin Small-Business (50 or fewer emp.) 7/24/2025 "Automated the entire feed for capturing unneeded activities" 5/5 What do you like best about BestCity AI? Have to hire less people, more secure so it saves a lot of money Review collected by and hosted on G2.com. What do you dislike about BestCity AI? AI could be better, like it sometimes does not detect properly in night time Review collected by and hosted on G2.com. What problems is BestCity AI solving and how is that benefiting you? Already mentioned above Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Security and Investigations](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Security and Investigations") US Verified User in Security and Investigations Mid-Market (51-1000 emp.) 7/1/2025 "Video Security Agent for Physical World" 5/5 What do you like best about BestCity AI? BestCity AI Video Agents are easy to integrate, they give notification, alerts and over top of it it also take action as security Agents. Review collected by and hosted on G2.com. What do you dislike about BestCity AI? BestCity AI should be more present in all geographies of US & India Review collected by and hosted on G2.com. What problems is BestCity AI solving and how is that benefiting you? Video Security Agent BestCity AI helped us in managing our building security which require large numbers of human security, easy to integrate Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Pricing Options Pricing provided by BestCity AI. ### BestCity AI Pricing Starting at $99.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/bestcity-ai/pricing) ##### ##### BestCity AI Features Setup Turnkey Compatibility Integrations Video Intelligence AI-Based Search Object Detection Workflow Access Storage Alerts Video Access [ View More Features ](https://www.g2.com/products/bestcity-ai/features) ##### Categories on G2 [Video Surveillance](https://www.g2.com/categories/video-surveillance) ##### Explore More [Which automotive digital retailing tools maintain system stability and fast response times during peak dealership hours based on user reviews?](https://www.g2.com/discussions/which-automotive-digital-retailing-tools-maintain-system-stability-and-fast-response-times-during-peak-dealership-hours-based-on-user-reviews)[What are the top grant management platforms for improving team operational efficiency and reducing manual administrative work?](https://www.g2.com/discussions/what-are-the-top-grant-management-platforms-for-improving-team-operational-efficiency-and-reducing-manual-administrative-work)[What real-time visual guidance do AR collaboration tools provide that enables faster technician troubleshooting and fewer site dispatches?](https://www.g2.com/discussions/what-real-time-visual-guidance-do-ar-collaboration-tools-provide-that-enables-faster-technician-troubleshooting-and-fewer-site-dispatches) [What is the typical setup time for a secure data room?](https://www.g2.com/discussions/what-is-the-typical-setup-time-for-a-secure-data-room)[What BPM platforms work well for a compliance-heavy industry where processes need checklist and audit configuration baked in rather than bolted on later?](https://www.g2.com/discussions/what-bpm-platforms-work-well-for-a-compliance-heavy-industry-where-processes-need-checklist-and-audit-configuration-baked-in-rather-than-bolted-on-later)[Pros and Cons Details](https://www.g2.com/products/bestcity-ai/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)