--- title: Bandwidth Reviews meta\_title: 'Bandwidth Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 504 reviews by the users' company size, role or industry to find out how Bandwidth works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 504 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Development url: https://www.g2.com/categories/development --- ### Bandwidth Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Bandwidth's platform to have **ease of use** , making porting and number management straightforward and efficient. [(18 mentions)](https://www.g2.com/products/bandwidth-bandwidth/reviews?filters%5Bsentiment_snippet%5D=1078313&qs=pros-and-cons#reviews) Users commend the **excellent customer support** and efficient resolution of issues, enhancing overall service experience. [(12 mentions)](https://www.g2.com/products/bandwidth-bandwidth/reviews?filters%5Bsentiment_snippet%5D=1077743&qs=pros-and-cons#reviews) Users value the **responsive customer service** of Bandwidth, making problem resolution simple and efficient. [(9 mentions)](https://www.g2.com/products/bandwidth-bandwidth/reviews?filters%5Bsentiment_snippet%5D=1078285&qs=pros-and-cons#reviews) Users appreciate the **reliable service** of Bandwidth, benefiting from excellent support and efficient data management tools. [(8 mentions)](https://www.g2.com/products/bandwidth-bandwidth/reviews?filters%5Bsentiment_snippet%5D=1078773&qs=pros-and-cons#reviews) Users appreciate the **navigation ease** of Bandwidth's portal, simplifying porting and number management significantly. [(7 mentions)](https://www.g2.com/products/bandwidth-bandwidth/reviews?filters%5Bsentiment_snippet%5D=1076690&qs=pros-and-cons#reviews) Users find the **complex setup for beginners** of Bandwidth challenging, affecting their initial experience and usability. [(9 mentions)](https://www.g2.com/products/bandwidth-bandwidth/reviews?filters%5Bsentiment_snippet%5D=1968156&qs=pros-and-cons#reviews) Users express frustration with **customer service variability** , highlighting unhelpful support and challenges in setup processes. [(9 mentions)](https://www.g2.com/products/bandwidth-bandwidth/reviews?filters%5Bsentiment_snippet%5D=1078841&qs=pros-and-cons#reviews) Users experience **messaging issues** with Bandwidth, including complex setup and limited customer support, affecting their overall experience. [(7 mentions)](https://www.g2.com/products/bandwidth-bandwidth/reviews?filters%5Bsentiment_snippet%5D=1077959&qs=pros-and-cons#reviews) Users are frustrated with **time constraints** affecting password updates and support access, complicating their overall experience. [(4 mentions)](https://www.g2.com/products/bandwidth-bandwidth/reviews?filters%5Bsentiment_snippet%5D=1968145&qs=pros-and-cons#reviews) Users experience **delays** in support response times, making problem resolution frustrating and less convenient. [(3 mentions)](https://www.g2.com/products/bandwidth-bandwidth/reviews?filters%5Bsentiment_snippet%5D=2352508&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Bandwidth ##### 1. Ease of Use Users find Bandwidth's platform to have **ease of use** , making porting and number management straightforward and efficient. [ See 18 mentions ](https://www.g2.com/products/bandwidth-bandwidth/reviews?filters%5Bsentiment_snippet%5D=1078313&qs=pros-and-cons#reviews) See Related User Reviews ![Alex W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alex W.") AW Alex W. Mid-Market (51-1000 emp.) 5.0/5 "Provide an excellent service and are easy to do business with adding value to my product set." What do you like about Bandwidth? Excellent Coverage Easy ordering easy to use portal Ease of implementation Great engaging account management ![Eddie W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eddie W.") EW Eddie W. 5.0/5 "Reliable Service with Seamless Number Management" What do you like about Bandwidth? I like the reliability of Bandwidth, the easy-to-navigate UI, and the number purchasing process. The UI makes it simple to keep track of numbers. I al ##### 2. Customer Support Users commend the **excellent customer support** and efficient resolution of issues, enhancing overall service experience. [ See 12 mentions ](https://www.g2.com/products/bandwidth-bandwidth/reviews?filters%5Bsentiment_snippet%5D=1077743&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Great Account Managers and a Strong Portal/Dashboard Experience" What do you like about Bandwidth? Their customer service (account managers) and their portal/dashboard. ![Alex W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alex W.") AW Alex W. Mid-Market (51-1000 emp.) 5.0/5 "Provide an excellent service and are easy to do business with adding value to my product set." What do you like about Bandwidth? Excellent Coverage Easy ordering easy to use portal Ease of implementation Great engaging account management ##### 3. Customer Service Users value the **responsive customer service** of Bandwidth, making problem resolution simple and efficient. [ See 9 mentions ](https://www.g2.com/products/bandwidth-bandwidth/reviews?filters%5Bsentiment_snippet%5D=1078285&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Great Account Managers and a Strong Portal/Dashboard Experience" What do you like about Bandwidth? Their customer service (account managers) and their portal/dashboard. JD Jesse D. Enterprise (\> 1000 emp.) 4.5/5 "Great Account Manager and RCS Team Support" What do you like about Bandwidth? The service works, our account manager is great, we still believe it is the best option for messaging and our use cases. ##### 4. Reliability Users appreciate the **reliable service** of Bandwidth, benefiting from excellent support and efficient data management tools. [ See 8 mentions ](https://www.g2.com/products/bandwidth-bandwidth/reviews?filters%5Bsentiment_snippet%5D=1078773&qs=pros-and-cons#reviews) See Related User Reviews ![Eddie W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eddie W.") EW Eddie W. 5.0/5 "Reliable Service with Seamless Number Management" What do you like about Bandwidth? I like the reliability of Bandwidth, the easy-to-navigate UI, and the number purchasing process. The UI makes it simple to keep track of numbers. I al ![Nic C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nic C.") NC Nic C. Small-Business (50 or fewer emp.) 5.0/5 "Top-Notch Support with Simple Porting and Management" What do you like about Bandwidth? I love how Bandwidth makes our porting process easy and number management a breeze. Their support is always top notch; I've worked with several other ##### 5. Navigation Ease Users appreciate the **navigation ease** of Bandwidth's portal, simplifying porting and number management significantly. [ See 7 mentions ](https://www.g2.com/products/bandwidth-bandwidth/reviews?filters%5Bsentiment_snippet%5D=1076690&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Great Account Managers and a Strong Portal/Dashboard Experience" What do you like about Bandwidth? Their customer service (account managers) and their portal/dashboard. ![Eddie W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eddie W.") EW Eddie W. 5.0/5 "Reliable Service with Seamless Number Management" What do you like about Bandwidth? I like the reliability of Bandwidth, the easy-to-navigate UI, and the number purchasing process. The UI makes it simple to keep track of numbers. I al ### 5 Cons or Disadvantages of Bandwidth ##### 1. Complex Processes Users find the **complex setup for beginners** of Bandwidth challenging, affecting their initial experience and usability. [ See 9 mentions ](https://www.g2.com/products/bandwidth-bandwidth/reviews?filters%5Bsentiment_snippet%5D=1968156&qs=pros-and-cons#reviews) See Related User Reviews JD Jesse D. Enterprise (\> 1000 emp.) 4.5/5 "Great Account Manager and RCS Team Support" What do you dislike about Bandwidth? The new support experience is really not great. I really dislike the new chatbot way of logging a ticket, the new way to view tickets and manage them ![Rizwan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rizwan K.") RK Rizwan K. Small-Business (50 or fewer emp.) 4.0/5 "bandwidth best Communication Platform" What do you dislike about Bandwidth? Limited Brand Recognition : Bandwitdth is less known among startup and Smaller Developers, Complex setup for beginners, Customer support Variability, ##### 2. Customer Service Users express frustration with **customer service variability** , highlighting unhelpful support and challenges in setup processes. [ See 9 mentions ](https://www.g2.com/products/bandwidth-bandwidth/reviews?filters%5Bsentiment_snippet%5D=1078841&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Great Account Managers and a Strong Portal/Dashboard Experience" What do you dislike about Bandwidth? Their support team can take a bit of time to reply or fix an issue JD Jesse D. Enterprise (\> 1000 emp.) 4.5/5 "Great Account Manager and RCS Team Support" What do you dislike about Bandwidth? The new support experience is really not great. I really dislike the new chatbot way of logging a ticket, the new way to view tickets and manage them ##### 3. Messaging Issues Users experience **messaging issues** with Bandwidth, including complex setup and limited customer support, affecting their overall experience. [ See 7 mentions ](https://www.g2.com/products/bandwidth-bandwidth/reviews?filters%5Bsentiment_snippet%5D=1077959&qs=pros-and-cons#reviews) See Related User Reviews ![Nic C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nic C.") NC Nic C. Small-Business (50 or fewer emp.) 5.0/5 "Top-Notch Support with Simple Porting and Management" What do you dislike about Bandwidth? Texting registry can be a bit hard to understand and manage where numbers are registered/what they are doing ![Bob Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bob Z.") BZ Bob Z. Small-Business (50 or fewer emp.) 5.0/5 "Exceptional Voice Quality & Support, Streamlined Setup" What do you dislike about Bandwidth? The new ticketing system we've struggled with; they need to be able to add or modify that as issues come up. One thing would be being able to add or C ##### 4. Time Constraints Users are frustrated with **time constraints** affecting password updates and support access, complicating their overall experience. [ See 4 mentions ](https://www.g2.com/products/bandwidth-bandwidth/reviews?filters%5Bsentiment_snippet%5D=1968145&qs=pros-and-cons#reviews) See Related User Reviews JD Jesse D. Enterprise (\> 1000 emp.) 4.5/5 "Great Account Manager and RCS Team Support" What do you dislike about Bandwidth? The new support experience is really not great. I really dislike the new chatbot way of logging a ticket, the new way to view tickets and manage them ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User 2.5/5 "Required password updates are too restrictive" What do you dislike about Bandwidth? Your required password updates are too restrictive time-wise.One time I got an email that arrived on a Sunday morning and expired before I saw the ema ##### 5. Delays Users experience **delays** in support response times, making problem resolution frustrating and less convenient. [ See 3 mentions ](https://www.g2.com/products/bandwidth-bandwidth/reviews?filters%5Bsentiment_snippet%5D=2352508&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Great Account Managers and a Strong Portal/Dashboard Experience" What do you dislike about Bandwidth? Their support team can take a bit of time to reply or fix an issue ![Audrey .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Audrey .") A Audrey . Small-Business (50 or fewer emp.) 5.0/5 "Great Partner with a Team We Love Working With" What do you dislike about Bandwidth? Sometimes the wait time is long on tickets. ![Dave K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dave K.") DK Dave K. CEO Mid-Market (51-1000 emp.) 8/24/2022 "Great Service" 4/5 What do you like best about Bandwidth? They quickly respond to tickets and have a great group of people. We ran into some issues, but they were fast to respond and make things right. Review collected by and hosted on G2.com. What do you dislike about Bandwidth? I do wish the pricing was more upfront and posted without having to go through sales. The porting process could be easier, we deal with a lot of numbers, and when porting multiple numbers you have to separate them into different zones, and I feel this should be automated. Review collected by and hosted on G2.com. What problems is Bandwidth solving and how is that benefiting you? Bandwidth helps with our voice and SMS messaging. Review collected by and hosted on G2.com. Show More 3/12/2024 Current UserValidated ReviewerSource: In-app ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") AT Verified User in Telecommunications Mid-Market (51-1000 emp.) 12/10/2024 "Hate the way you manage password." 2.5/5 What do you like best about Bandwidth? Your support team is always great to work with. Review collected by and hosted on G2.com. What do you dislike about Bandwidth? Your portal is cumbersome. Too many "something went wrong" responses on queries for numbers. Review collected by and hosted on G2.com. What problems is Bandwidth solving and how is that benefiting you? SMS Review collected by and hosted on G2.com. Show More Response from Laney Alspaugh of Bandwidth [Editedit](https://www.g2.com/survey_responses/bandwidth-review-9421698/official_response/edit) Thank you for this feedback! Improving the user experience is a priority at Bandwidth, and your insights help us get there. 6/11/2025 Current UserValidated ReviewerSource: In-app ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 12/17/2024 "Service and support are top notch!" 5/5 What do you like best about Bandwidth? Tech Support is top notch, tickets resolved quickly Review collected by and hosted on G2.com. What do you dislike about Bandwidth? Can not self-whitelist outgoing IP address Review collected by and hosted on G2.com. What problems is Bandwidth solving and how is that benefiting you? Reliable SIP service Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: In-app ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") AC Verified User in Consumer Services Enterprise (\> 1000 emp.) 12/16/2024 "easy to navigate" 4/5 What do you like best about Bandwidth? user-friendly dashboard that is easy to navigate Review collected by and hosted on G2.com. What do you dislike about Bandwidth? Limited messaging logs without message content Review collected by and hosted on G2.com. What problems is Bandwidth solving and how is that benefiting you? Messaging platform Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: In-app ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 3/7/2024 "Easy to use and reliable service" 4.5/5 What do you like best about Bandwidth? Bandwidth has a large set of available numbers in a lot of regions, rate centers, zip codes, etc. Large provider network making most number porting more efficent with on-net ports. All of our support cases have been worked efficently and the support staff has been very helpful (ex Helping w/ 10DLC registration). Our account rep Addie has been very helpful with providing account related information and any assistance needed in finding the correct support we need. Review collected by and hosted on G2.com. What do you dislike about Bandwidth? There is no ability to add a "friendly name" to numbers to help with easy identification of numbers. The Sip trunking only supports legacy sip with no option for pjsip trunking. The SMS expeirence leaves some a decent amount of room to be desired when comparing to some other competitors (ex: Twilio). Logging and debugging information is fairly minimal, when using the message insights it is often that recent messages will not show in the dashboard, requiring to log out and back in for new messages to show. This can make debugging instances where the message does not make it to our application and cant tell if its making it to bandwidth, and made more difficult when working with a customer to test SMS. Some of the developer documentation leaves some additional room to be desired. Review collected by and hosted on G2.com. What problems is Bandwidth solving and how is that benefiting you? SIP to our PBXs that we use to provide VOIP services for our MSP Customers. SMS for one of our applications. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: In-app AN Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 3/9/2024 "We are leaving bandwidth at the end of april due to overpromising and under delivering." 2.5/5 What do you like best about Bandwidth? I really don't have anything in particular I like. The interface is non intuitive and having a separate portal for E911 is inefficient. Review collected by and hosted on G2.com. What do you dislike about Bandwidth? The interface is non intuitive and having a separate portal for E911 is inefficient. They made promises they did not keep and then when I was dissatisfied with the broken promises I was not allowed out of my contract. Review collected by and hosted on G2.com. What problems is Bandwidth solving and how is that benefiting you? The same ones other carriers have done in the past and making things more difficult because we could never fully move to bandwidth, we had to spread our services across two carriers due to the promise that was never delivered. Review collected by and hosted on G2.com. Show More Response from Laney Alspaugh of Bandwidth [Editedit](https://www.g2.com/survey_responses/bandwidth-review-9405350/official_response/edit) Thank you for bringing these issues to our attention. We are committed to enhancing our interface and creating a more efficient experience by using feedback about how we can improve. Reach out to your Account Manager who can address your contract concerns directly and help find a resolution. Current UserValidated ReviewerSource: In-app ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 11/15/2023 "A Disastrous Experience with Bandwidth" 0/5 What do you like best about Bandwidth? At the moment none, maybe that will change in the future. Review collected by and hosted on G2.com. What do you dislike about Bandwidth? Profound disappointment and frustration with Bandwidth's A2P SMS Program and Account Managers, which has been nothing short of a nightmare. In August 2022, we were excitedly enrolled in their A2P program, expecting a tailored service that would cater specifically to our needs. However, to this day we are being asked to fill out form after form, re-register. We have yet to send a single message in over a year since apparently being onboard into A2P SMS product. Firstly, the lack of clarity and direction from Bandwidth is appalling. Despite our explicit request for a rollout in just one country, Bandwidth presented us with a plan for a global rollout in 120 countries. This not only demonstrates a lack of attention to our specific needs but also reflects poor communication and understanding on their part. // Hidden Transaction Fees The financial aspect of our experience has been equally frustrating. We recently discovered, much to our dismay, that we have been charged an additional 3% for having a card on file - a fact that was never communicated to us with a dedicated account manager, a single email nor listed on any of our invoices. This lack of transparency and proactiveness in billing practices is unacceptable and reflects poorly on Bandwidth's business ethics. Moreover, the constant change in account managers has led to a chaotic and disjointed service experience. With three different account managers (ie Sarah, Steve, and now Luke) in 12 months, continuity and understanding of our project suffered greatly. This resulted in mixed messaging, particularly concerning the advice to bulk buy 10-DLC numbers. The cumulative effect of these issues has been a significant loss of trust in Bandwidth and a sense of shared revenue loss. The program, which was supposed to be a stepping stone to greater success, turned into a source of continuous frustration and disappointment. In conclusion, our experience with Bandwidth has been extremely negative. The lack of focus on our specific needs, poor communication, hidden charges, and inconsistent account management have all contributed to a situation where our expectations have been thoroughly unmet. I'm compelled to share this experience openly as a caution to others who might consider engaging with Bandwidth for similar services. We expected professionalism and efficiency but were met with a series of letdowns that have significantly impacted our business. Review collected by and hosted on G2.com. What problems is Bandwidth solving and how is that benefiting you? Domestic (US) SMS messaging, but lacking in International SMS. Review collected by and hosted on G2.com. Show More Response from Laney Alspaugh of Bandwidth [Editedit](https://www.g2.com/survey_responses/bandwidth-review-8880261/official_response/edit) Your response and honesty is appreciated. We recognize the incredible complexity involved and the revenue at stake when choosing to execute a strategy with a new messaging partner. We would love to hear more about your concerns that you mentioned. Your account manager should already be in touch to remedy this situation! Current UserValidated ReviewerSource: Organic RB Ronald B. Small-Business (50 or fewer emp.) 11/14/2023 "Great Service at a Great Price" 5/5 What do you like best about Bandwidth? Bandwidth is responsive and easy to do business with. We have been porting 100s of numbers in. THeir porting team is thorough and diligent. We are kept informed through every step. The PSTN service are extremely reliable. After we move all of our customer to Bandwidth we haven't had a single incident. The people are friendly and professional. Review collected by and hosted on G2.com. What do you dislike about Bandwidth? There is nothing i dislike about Bandwidth. Review collected by and hosted on G2.com. What problems is Bandwidth solving and how is that benefiting you? Bandwidth provides reliable SIP trunking. There are moreredundancy and failover possibilities than our other system can match. We haven't experience an outage. This makes our customer happy. Review collected by and hosted on G2.com. Show More 3/6/2024 Current UserValidated ReviewerIncentivizedSource: In-app AN Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 3/8/2024 "Overall, ok, not great." 2/5 What do you like best about Bandwidth? You have really good peope who mostly make up for your other issues. Review collected by and hosted on G2.com. What do you dislike about Bandwidth? I think you guys are kinda expensive for some of your rates and your tech is acceptable but not good. Review collected by and hosted on G2.com. What problems is Bandwidth solving and how is that benefiting you? Lots of companies offer what BW does, so your not really solving anything. You are providing a service that others also provide, and its kinda like a commodity. Review collected by and hosted on G2.com. Show More Response from Laney Alspaugh of Bandwidth [Editedit](https://www.g2.com/survey_responses/bandwidth-review-9403000/official_response/edit) We appreciate your feedback about our team and your experience. We're always looking for more ways to provide added value to our customers and enhance our offerings. Current UserValidated ReviewerSource: In-app ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") UT Verified User in Telecommunications Small-Business (50 or fewer emp.) 3/6/2024 "Great UI overall" 5/5 What do you like best about Bandwidth? Love the porting functionality as well as purchasing numbers which makes it easy to select multiple numbers even from different area codes. Review collected by and hosted on G2.com. What do you dislike about Bandwidth? Sometimes there are issues with hosting a number where the number does not get updated and we have to reach out to Support but there is no way of us knowing through the UI, something that indicates this would be awesome. I also wish there was a filter functionality on the SMS campaigns tab, it's really counter productive the way it is set to navigate through the pages as of now. Review collected by and hosted on G2.com. What problems is Bandwidth solving and how is that benefiting you? Helping us provision numbers for SMS. Review collected by and hosted on G2.com. 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