Bamboo Reviews & Product Details

The entire compliance thing in new york has been a disaster. ocm, biotrack, and now metric, totally disaster, but thank god for bamboo. we found them through google, and this website, and holy moly, their team saved us. everything from day 1, they guided us, it was pretty confusing to start, but their team walked us through everything, and made sure we were setup for success with traceability and metric compliance. sorry metrc. not only is bamboo's compliance software amazing, and easy to use. the cherry on top is the sales crm, their smart cart ai thing for sales menus is beloved by our dispensary clients. thank you bamboo! Review collected by and hosted on G2.com.

the only thing that i would recommend, i'm not sure if it's possible, it seems like some tasks can still only be done in metrc. bamboo states this is a metrc limitation, so i'm sure it is, hoping for new york to get their act together soon. either way, pleased with that we found bamboo, not pleased with ocm or the state of new york, but it is what it is. Review collected by and hosted on G2.com.

I really appreciate Bamboo's seed-to-sale and compliance capabilities, especially with their Bamboo Trace application, which is the best in terms of compliance. The customer service is fantastic, significantly better than other companies we've worked with like Flourish and Distru. Their CRM, Bamboo Sales, is top-notch and tailored for our industry. I love how their CSM team treats us like royalty even though we're a small/medium company. The Smart Cart feature is highly valued by our sales reps and dispensary buyers, streamlining processes across departments. It's a luxury we didn't have before, saving us easily 80-90% of our time. Their customer support is exceptional, and they promptly take our feedback. I highly recommend Bamboo, as it's superior in pricing, product, and service. Additionally, the onboarding process was super easy with great support from their team. Review collected by and hosted on G2.com.

Absolutely nothing. Review collected by and hosted on G2.com.

their csm team is incredible. to be honest, we're not very tech savvy, we're pretty unorganized, and don't know how anything works with customer, and bamboo's customer service team is top notch, guiding us along every step, and just holding our hands. a lot of other companies that we have worked with in the past don't do this, major kudos to the bamboo customer service team. Review collected by and hosted on G2.com.

absolutely nothing, they are the best. best company that i've ever worked with. we wouldn't be organized or compliant without them. Review collected by and hosted on G2.com.

the new smart cart feature is AMAZING. all our clients and sales reps absolutely love it! we increased our revenue from last month about 35%. the recommended or proposed orders save about 80-90% of the work right now. Review collected by and hosted on G2.com.

absolutely nothing, their support team is amazing. bamboo is easy to use. it’s beautiful. the compliance side is intuitive and the sales crm is a life-saver. Review collected by and hosted on G2.com.

Thank God for Bamboo. They’ve saved me so much time on compliance, literally hours a day. Metrc sucks; it’s so wonky. Bamboo Trace can create the labels, which makes the whole process a lot easier. Review collected by and hosted on G2.com.

Nothing at all, there’s really nothing to complain about. From the very first moment of onboarding through to completing our manifest, everything was clearly explained and thoroughly taught and trained. I can’t praise enough how amazing their customer service is. Review collected by and hosted on G2.com.

new york has been an absolute mess. thank god for the bamboo team, they helped us with our beginning inventory, and made sure everything from biotrack and bamboo were perfect in metrc. it took quite a bit of work, but i'm glad bamboo was there every step of the way. we loved bamboo so much, that we moved our illinois operations to bamboo as well. on top of compliance, their sales crm is the best-in-class, bamboo trace and sales are godsend to our company. Review collected by and hosted on G2.com.

nothing, they went far and beyond what we expected. some minor hiccups with metrc and ocm along the way, but bamboo was there every step of the way. couldn't be happier. Review collected by and hosted on G2.com.

Metrc integration for the compliance side, and then their sales crm which allows our sales team to be super productive with orders placement, manifests, and invoices. Review collected by and hosted on G2.com.

So far so good, no complaints. I guess the only thing is that I wish they had an app? But their platform on my phone isn’t bad at all. Review collected by and hosted on G2.com.

NYS OCM has been a complete mess, but thank god for the bamboo team. they have been able to help us navigate the chaos introduced by the state. At first, i just wanted compliance help, since it was very difficult to learn what the OCM was trying to do. but then I learned that Bamboo had a crm, and with the help of their crm, our sales have skyrocketed and efficiency has been improved at least 2-3 fold. Review collected by and hosted on G2.com.

To be honest, it’s been about 3 months now, and still trying to find a problem with the company, the software or the bamboo team, and so far, they have exceeded all our expectations. So no dissatisfaction at the moment. But time will tell. Review collected by and hosted on G2.com.

New York compliance rollouts have been the most confusing thing ever. Luckily, we stumbled upon Bamboo and they have been amazing from the start. From BioTrack to now Metrc integration, they have guided us with everything compliance related (often acting us our compliance officers haha, SORRY GUYS!). But honestly, best of all is besides them answering all our questions, the sales crm has been a life-saver. We finally feel like a real company. Review collected by and hosted on G2.com.

Absolutely nothing, you would be stupid not to give Bamboo a shot if you’re serious about your business’ compliance and sales. Review collected by and hosted on G2.com.

what a mess in new york here … thank god for Bamboo. we found them on google and g2 here, and so glad that the state of new york and ocm left biotrack and move over to metrc. it’s a bit messy but i’m glad we found bamboo to help with everything. they are pretty much our compliance officer, their csm team is top notch. OH, and along with compliance, they have an amazing sales crm that we are starting to love more and more each day. Review collected by and hosted on G2.com.

absolutely nothing, they listen and are available almost immediately all the time with every question that we may have. their onboarding and customer support is top notch. Review collected by and hosted on G2.com.