The G2 on Babble AI

Babble AI Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Babble AI to be an easy-to-use platform, enabling quick chatbot creation with minimal effort. (12 mentions)

Users highlight the remarkable natural language processing of Babble AI, enhancing their conversational AI experiences significantly. (5 mentions)

Users value the quick and effective customer support provided by Babble AI, enhancing their overall experience. (4 mentions)

Users find easy process implementation with Babble AI, enjoying seamless integration and a user-friendly interface. (4 mentions)

Users find Babble AI to enable easy and quick chatbot creation, streamlining customer service efficiently. (3 mentions)

Users note the limited language support in Babble AI, expressing a desire for more diverse and personalized options. (2 mentions)

Users experience routing issues with Babble AI, leading to misunderstandings and limited personalization in interactions. (2 mentions)

Users experience occasional misunderstandings with Babble AI, highlighting the need for human intervention in complex questions. (2 mentions)

Users face occasional misunderstandings and find the chatbot lacks emotional understanding and personalization. (1 mentions)

Users find the subscription costs too high, making Babble AI less accessible for some users. (1 mentions)

5 Pros or Advantages of Babble AI

1. Ease of Use

Users find Babble AI to be an easy-to-use platform, enabling quick chatbot creation with minimal effort.

See 12 mentions

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Rama a.

Mid-Market (51-1000 emp.)

4.5/5

"Best AI Tool"

What do you like about Babble AI?

Mainly i liked this bot pltform to build bot easiky as low code platform and easy to understand.

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Good and advanced customised chatbot builder"

What do you like about Babble AI?

I have never used any other chatbot maker, this is the first one. Trust me it's very easy to use and make chatbots within a few minutes.

2. Understanding

Users highlight the remarkable natural language processing of Babble AI, enhancing their conversational AI experiences significantly.

See 5 mentions

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Rama a.

Mid-Market (51-1000 emp.)

4.5/5

"Best AI Tool"

What do you like about Babble AI?

Mainly i liked this bot pltform to build bot easiky as low code platform and easy to understand.

Kelsey R.

Mid-Market (51-1000 emp.)

4.0/5

"Chatbot services make simple customer questions easy to answer"

What do you like about Babble AI?

Babble AI helps answer simple questions that do not require long phone calls and are frequently asked and answers

3. Customer Support

Users value the quick and effective customer support provided by Babble AI, enhancing their overall experience.

See 4 mentions

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Mohammad A.

Mid-Market (51-1000 emp.)

5.0/5

"Ease of use ...Ease of Implementation .. One of the best tool ever used !!"

What do you like about Babble AI?

The best part about Bable is that we can provide support in Multilingual.

Ulices s.

Small-Business (50 or fewer emp.)

4.5/5

"Allows more concrete insights"

What do you like about Babble AI?

What I like most is that its configuration to create chat bots on web pages is quite fast, it is a necessary solution since it is mainly required to d

4. Easy Implementation

Users find easy process implementation with Babble AI, enjoying seamless integration and a user-friendly interface.

See 4 mentions

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Prateek P.

Small-Business (50 or fewer emp.)

5.0/5

"Our experience with Babble Ai for customer query automation for our website"

What do you like about Babble AI?

Easy process implementation. Their user interface is good. Can add your own rules and statements so that the AI can generate related content. Good c

Piyush P.

Mid-Market (51-1000 emp.)

4.5/5

"Good AI tool To start with artificial Intelligence"

What do you like about Babble AI?

The best part about the AI tool is it is simple and easy to use. It can easily implemented with mobile phones and desktops. The customer support is al

5. Easy Creation

Users find Babble AI to enable easy and quick chatbot creation, streamlining customer service efficiently.

See 3 mentions

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Rama a.

Mid-Market (51-1000 emp.)

4.5/5

"Best AI Tool"

What do you like about Babble AI?

Mainly i liked this bot pltform to build bot easiky as low code platform and easy to understand.

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Good and advanced customised chatbot builder"

What do you like about Babble AI?

I have never used any other chatbot maker, this is the first one. Trust me it's very easy to use and make chatbots within a few minutes.

5 Cons or Disadvantages of Babble AI

1. Limited Language Support

Users note the limited language support in Babble AI, expressing a desire for more diverse and personalized options.

See 2 mentions

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Verified User

Enterprise (> 1000 emp.)

4.0/5

"Robust conversational platform, decent accuracy."

What do you dislike about Babble AI?

Possible improvement in accuracy, more personalization scope is there and cultural context is lacking at present.

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Very intelligent AI - used for conversations and awareness."

What do you dislike about Babble AI?

I do not have much dislikes about Babble AI, more so I believe there can be more upgrades to it in terms of the language it speaks out.

2. Routing Issues

Users experience routing issues with Babble AI, leading to misunderstandings and limited personalization in interactions.

See 2 mentions

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Verified User

Enterprise (> 1000 emp.)

4.0/5

"Robust conversational platform, decent accuracy."

What do you dislike about Babble AI?

Possible improvement in accuracy, more personalization scope is there and cultural context is lacking at present.

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Impressive conversational AI"

What do you dislike about Babble AI?

occasional misunderstandings, limited emotional understanding, lack of personalization.

3. Understanding Issues

Users experience occasional misunderstandings with Babble AI, highlighting the need for human intervention in complex questions.

See 2 mentions

See Related User Reviews

Kelsey R.

Mid-Market (51-1000 emp.)

4.0/5

"Chatbot services make simple customer questions easy to answer"

What do you dislike about Babble AI?

Companies should not try to replace customer services with AI, even high quality ones like Babble AI, because there will always be questions that reqi

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Impressive conversational AI"

What do you dislike about Babble AI?

occasional misunderstandings, limited emotional understanding, lack of personalization.

4. Chatbot Limitations

Users face occasional misunderstandings and find the chatbot lacks emotional understanding and personalization.

See 1 mentions

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Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Impressive conversational AI"

What do you dislike about Babble AI?

occasional misunderstandings, limited emotional understanding, lack of personalization.

5. Expensive

Users find the subscription costs too high, making Babble AI less accessible for some users.

See 1 mentions

See Related User Reviews

Piyush P.

Mid-Market (51-1000 emp.)

4.5/5

"Good AI tool To start with artificial Intelligence"

What do you dislike about Babble AI?

Its subscription is costly and expensive.

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Ulices s.

Research

Small-Business (50 or fewer emp.)

10/17/2023

"Allows more concrete insights"

4.5/5

What do you like best about Babble AI?

What I like most is that its configuration to create chat bots on web pages is quite fast, it is a necessary solution since it is mainly required to deal with requests from clients, it is quite precise so if there is any doubt the clients will feel that Your questions will be resolved at any time, it is a tool developed by openAi so the integration is good and the security system is also good, in general it solves the problem of efficient customer service by responding to their requests and helping their customer processes. reservations or purchases are effective Review collected by and hosted on G2.com.

What do you dislike about Babble AI?

The system is developed, it is easy and also quite safe, for the moment it has been a solution that has not required any type of help for its implementation and despite being used on a daily basis, it has not presented any errors Review collected by and hosted on G2.com.

Cam M.

Project management consultant

Small-Business (50 or fewer emp.)

10/13/2023

"Good way to take advantage ofAI"

4.5/5

What do you like best about Babble AI?

The interaction that you get with the bot doesn't feel too robotic, responses are accurate and can save a lot of time and resources for customers with simple questions. The tool is very easy to set and to implement. Review collected by and hosted on G2.com.

What do you dislike about Babble AI?

Not a dislike, but you have to be very careful when adding the description, services, and rules. Give as many details as possible for better interaction but watch out that there aren't any discrepancies or redundancies as this may result in giving mixed information to the customer. Review collected by and hosted on G2.com.

Kelsey R.

Advisory Services Analyst

Mid-Market (51-1000 emp.)

11/4/2023

"Chatbot services make simple customer questions easy to answer"

4/5

What do you like best about Babble AI?

Babble AI helps answer simple questions that do not require long phone calls and are frequently asked and answers Review collected by and hosted on G2.com.

What do you dislike about Babble AI?

Companies should not try to replace customer services with AI, even high quality ones like Babble AI, because there will always be questions that reqire human attention. Trying to replace human attention with AI will cause more frustration in the long run Review collected by and hosted on G2.com.

Mohammad A.

Mid-Market (51-1000 emp.)

10/10/2023

"Ease of use ...Ease of Implementation .. One of the best tool ever used !!"

5/5

What do you like best about Babble AI?

The best part about Bable is that we can provide support in Multilingual. Review collected by and hosted on G2.com.

What do you dislike about Babble AI?

To be very honest as of now didn't find anything to dislike. Review collected by and hosted on G2.com.

What problems is Babble AI solving and how is that benefiting you?

Babble helps me in proividing aswers to new talent lookng for new opportunities in our orgnization and to proide info about our orgnizaton to new consultnts who wants to connect with us. It helps me a lot in saving my time .. instead of answering all those basic queries over phone/email now they can get it from our support with the help of babble and I can focus on other important things. Review collected by and hosted on G2.com.

Roshan R.

Small-Business (50 or fewer emp.)

10/16/2023

"Best automate customer support service by Babble AI"

5/5

What do you like best about Babble AI?

Babble AI is easy to use platform and easy to implement with any software. Also customer support of Babble Ai is really good they always help is I have any issues. I am using it frequently. Also the best part of Babble AI is they have lots of features to use and it's very easy to integrate. Review collected by and hosted on G2.com.

What do you dislike about Babble AI?

Sometimes the flow is working very slow and take time to receive any message. Review collected by and hosted on G2.com.

Prateek P.

Design Specialist & Marketing

Education Management

Small-Business (50 or fewer emp.)

10/12/2023

"Our experience with Babble Ai for customer query automation for our website"

5/5

What do you like best about Babble AI?

Easy process implementation.

Their user interface is good. Can add your own rules and statements so that the AI can generate related content. Good customer engagement. Review collected by and hosted on G2.com.

What do you dislike about Babble AI?

Has very limited test period. Should have provided 1 month more free access. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

10/11/2023

"Solid chatbot builder for the price"

4/5

What do you like best about Babble AI?

Super easy setup, took a few minutes to figure out what they call "rules" but after that it was done. They generate a script and it loaded super quick. Def not an enterprise level bot so my expectations were low, but works solid especially for the cost. Review collected by and hosted on G2.com.

What do you dislike about Babble AI?

Nothing huge, the UI could be improved and the help docs need some work. Review collected by and hosted on G2.com.

Piyush P.

Mid-Market (51-1000 emp.)

10/25/2023

"Good AI tool To start with artificial Intelligence"

4.5/5

What do you like best about Babble AI?

The best part about the AI tool is it is simple and easy to use. It can easily implemented with mobile phones and desktops. The customer support is also quick and good. Review collected by and hosted on G2.com.

What do you dislike about Babble AI?

Its subscription is costly and expensive. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

10/10/2023

"Good and advanced customised chatbot builder"

5/5

What do you like best about Babble AI?

I have never used any other chatbot maker, this is the first one. Trust me it's very easy to use and make chatbots within a few minutes. Review collected by and hosted on G2.com.

What do you dislike about Babble AI?

At the moment there’s nothing bad about it. Review collected by and hosted on G2.com.

Verified User in Consulting

Mid-Market (51-1000 emp.)

10/10/2023

"A chatbot that is human-like"

4/5

What do you like best about Babble AI?

I love that Babble chat is more realistic. It feels like you are talking to another person. Review collected by and hosted on G2.com.

What do you dislike about Babble AI?

As with any other chat software it takes the true empathy and human connection out of customer service or support. Review collected by and hosted on G2.com.