Axomo Swag Management Platform Reviews & Product Details

The support I received from Axomo has been amazing. However, the UI, Integration and performance of the new platform is honestly horrible. We're missing employees, then when they're activated, their gifts are not sent, or they get emails with inactive/nonfunctional redemption codes. Review collected by and hosted on G2.com.

The new platform is horrible. Admin info is not insightful, and the ability to take action without help from an employee is lacking.. The UI offers little detail and things are hard to find. Our employee integration was great on day one, but new employees who followed the integration were not added. It literally took a month for some employees to receive the gifts they should have been offered on their first day with us. Review collected by and hosted on G2.com.

Easy to set up and simple to use on an ongoing basis. The platform works exactly as we need it to, allowing employees to independently purchase and ship items while ensuring they select from approved, branded materials. The user experience continues to improve, and integrations with platforms we already use, such as Paylocity, are an added benefit.

Website performance has been consistent, and while pricing is slightly higher on certain items, the convenience of direct shipping and centralized purchasing makes it worthwhile. The team has been helpful throughout onboarding and with ongoing support, always willing to address and resolve the few issues we've encountered.

With the upcoming UX updates, I expect the platform to become even more intuitive and efficient to use with AI. Review collected by and hosted on G2.com.

The UX initially was pretty outdated but has since been improved. Review collected by and hosted on G2.com.

I like having one platform for employees to buy our branded materials, which keeps our brand consistent and means they don’t have to order from multiple places. AXOMO is easy to use and customize with our brand, and the team is super prompt when we need help. I love that AXOMO warehouses our items so we don’t have to manage them, and puts together kits with our swag that can be ordered—it takes so much off our plate. Setup was very easy; we told the AXOMO team what we needed, and they got everything set up really quickly. Review collected by and hosted on G2.com.

The back-end billing is kind of confusing sometimes. I need to click on five things to pay my warehousing bill. Review collected by and hosted on G2.com.

We have been using Axomo for several years and have had a great experience with the platform. One of the things I appreciate most is how easy and efficient it is to manage everything on the backend. Adding new items, adjusting existing items, sending gift cards and credits, and making updates is quick and simple, which saves our team a lot of time.

The pricing is also very competitive and affordable, especially considering the flexibility and functionality the platform provides. We also love that Axomo can integrate with other platforms we use, helping create a more seamless and user-friendly experience for our team members.

The customer service is another huge plus. Our representative, Christa, is fantastic! She is always responsive, willing to answer questions, and happy to help brainstorm ideas for current or new items. She truly makes us feel supported.

Overall, Axomo is easy to use for both administrators and employees, and it has been a great tool for our internal staff engagement. I would definitely recommend Axomo to any organization looking for an easy, affordable, and fun way to enhance employee engagement. Review collected by and hosted on G2.com.

There honestly isn’t much I dislike about Axomo. If I had to mention a couple of areas for improvement, occasionally response times from customer support can be a little slow. I also wish some items were available to order in smaller quantities rather than requiring bulk orders, as that would give us a little more flexibility when managing our inventory. Overall, these are minor issues compared to the many benefits Axomo provides. Review collected by and hosted on G2.com.

I appreciate how easy to use the AXOMO Swag Management Platform is. The platform simplifies the process of managing swag and merchandise with its user-friendly interface, making it straightforward for users to navigate and execute tasks efficiently. Additionally, I valued the platform's ability to accommodate specific requests, such as when I needed a particular Better Business Bureau blanket that was previously unavailable online. AXOMO Swag Management Platform was able to create this custom item, which demonstrated their capability to cater to unique customer needs and deliver personalized solutions. Overall, these aspects of AXOMO Swag Management Platform enhance my experience by providing a seamless and efficient way to handle our merchandise requirements. Review collected by and hosted on G2.com.

I find that the sizing is not as accurate as it could be. Both my coworkers and I have noticed that the sizing available online through AXOMO Swag Management Platform doesn't match the sizes you would typically find in a store. Review collected by and hosted on G2.com.

Ease of designing new products, Paylocity integration, support from our account manager Review collected by and hosted on G2.com.

I think the item catalog user experience could be improved. Right now, there’s no way to filter for products that are available in the US, so when we’re browsing for new items, we often find products we like and then realize they’re only available in the UK (or elsewhere).

I also wish there were a “view all products” option so I could browse the full catalog at once and then filter by color or other attributes. For example, for our Breast Cancer Awareness initiatives, I wanted to see any product offered that’s pink, but I had to choose a category first and then filter for pink. I really just wanted to start from all products and narrow it down from there.

It can also be hard to find a specific product if the wording is slightly different. For instance, when I search for “baby,” items labeled “infant” don’t show up, even though they’re essentially the same thing.

Finally, I wish it were clearer whether an out-of-stock product is expected to come back or if it’s being discontinued. There have been times when we’ve had an item in our store and a certain color shows as out of stock, but then it never returns. Review collected by and hosted on G2.com.

The platform is very easy to use. From set up to sharing, each step is very intuitive and doesn't require extensive training in order to understand how things work. We used this for a fundraiser for our event shirts. The drop-ship and online store helped us minimize extra expenses and surplus inventory. Review collected by and hosted on G2.com.

We didn't run into any issues when we used the platform. It really was quite easy to set up and share with our audience. We worked with a local vendor that did a majority of the work for us and then we monitored sales. Review collected by and hosted on G2.com.

The platform offers a wide variety of items to choose from, and if a specific item isn't available, they're happy to source it for you. The customer service is impressive; they're very responsive and willing to help with any request, often going the extra mile. It's also great that it's connected to our Bonusly account, allowing employees to redeem rewards seamlessly. Plus, setting it up was easy, even with our team being in two different countries, thanks to their supportive team. Review collected by and hosted on G2.com.

I think the only thing that could be improved from my experience is the search function when you're trying to find an item to add to the store. Sometimes the search function doesn't bring up the item that you're looking for, and then you'll be scrolling through and eventually find it. So that's one thing I think could be improved. Review collected by and hosted on G2.com.

Very easy to navigate and update. I use the add new product easily and update it with 2 different logos with ease. Review collected by and hosted on G2.com.

Nothing comes to mind. Customer service has helped me with any hurdles I come across. Review collected by and hosted on G2.com.

The UI was easy to use, and I liked the customization you could have for company branding. Review collected by and hosted on G2.com.

It did not make sense for us to continue using Axomo as a Canadian company. Prices were very high, and we encountered numerous supply chain issues. Review collected by and hosted on G2.com.