# Axomo Swag Management Platform Reviews **Vendor:** Axomo **Category:** [Promotional Product Management Software](https://www.g2.com/categories/promotional-product-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 398 ## About Axomo Swag Management Platform Axomo is a swag management and employee rewards platform built for modern, distributed teams. Designed to support remote workforces, multi-location organizations, and mission-driven companies, Axomo helps businesses deliver branded merchandise that employees actually want: without waste, complexity, or brand inconsistency. By combining on-demand production, centralized logistics, and employee choice, Axomo turns corporate gifting into a meaningful, scalable tool for recognition, engagement, and brand impact. What Axomo Does Best: Centralized swag management: Axomo simplifies the entire swag lifecycle—from product selection to fulfillment—through one centralized platform. Teams can manage branding, budgets, inventory, and distribution across departments and locations with ease. Employee choice & inclusivity: Axomo empowers employees to choose swag that fits their personal style and preferences. This employee-driven approach leads to higher engagement, reduced waste, and a stronger return on branded merchandise investments. On-demand production & sustainability: With on-demand ordering, items are produced only when needed. This eliminates excess inventory, reduces waste, and ensures swag dollars are spent intentionally—supporting both sustainability goals and smarter budgeting. Streamlined fulfillment & logistics: Axomo offers integrated warehousing and fulfillment, making it easy to distribute swag to remote employees, field teams, and multiple office locations without manual coordination. Brand consistency & visibility: Centralized brand controls ensure all merchandise meets brand standards, while logo management simplifies approvals and updates across teams. Data-driven insights: Built-in analytics provide visibility into spending, engagement, and product performance. Teams can track participation, understand employee preferences, and continuously optimize their rewards strategy. Key Features On-demand production to reduce waste Automated recurring store credit or points Budget tracking across teams and departments Warehousing and bulk savings options Employee-driven product catalogs HRIS integrations User engagement and adoption reporting Centralized logo and brand management Product quality guarantee Dedicated customer support and guided onboarding Why Customers Choose Axomo Axomo is ideal for organizations that care about sustainability, efficiency, and employee experience. By combining flexibility for employees with control for administrators, Axomo helps companies build stronger cultures, improve engagement, and scale gifting programs with confidence. ## Axomo Swag Management Platform Pros & Cons **What users like:** - Users find the **ease of use** of Axomo Swag Management Platform greatly enhances their experience and efficiency. (167 reviews) - Users appreciate the **user-friendly platform** of Axomo for its seamless ordering experience and easy item management. (77 reviews) - Users value the **user-friendly interface** of the Axomo Swag Management Platform, making order placement efficient and enjoyable. (53 reviews) - Users value the **user-friendly navigation** of the AXOMO platform, enhancing their ordering experience with ease and efficiency. (47 reviews) - Users love the **variety of options** on Axomo, providing flexibility to choose personalized rewards effortlessly. (46 reviews) - Users commend the **excellent customer support** of AXOMO, noting quick responses and effective issue resolution. (42 reviews) - Ordering Process (41 reviews) - Wide Selection (38 reviews) - Efficiency (36 reviews) - Users appreciate the **high quality of products** from AXOMO, ensuring satisfaction with a great selection and fast shipping. (32 reviews) **What users dislike:** - Users find the **shipping costs expensive** and wish for lower prices on the Axomo Swag Management Platform. (25 reviews) - Users express concerns about **slow shipping** and high costs, but acknowledge the quality makes it worthwhile. (24 reviews) - Users feel the **limited options** hinder variety, desiring more non-clothing items and size choices for better selection. (20 reviews) - Users find the **poor navigation** challenging, often losing their place when returning from item details. (17 reviews) - Users express frustration over **reward system issues** , including high point costs and difficulty redeeming due to expiring points. (15 reviews) - Users find the **high prices** of AXOMO Swag Management Platform unjustified given the quality and usability issues. (13 reviews) - Lack of Variety (12 reviews) - Users report a **rough user experience** with AXOMO, struggling with navigation and design challenges throughout the platform. (12 reviews) - Item Availability (10 reviews) - Limited Variety (10 reviews) ## Axomo Swag Management Platform Reviews ### 1. Overall good **Rating:** 4.0/5.0 stars **Reviewed by:** Kenzie E. | HR Generalist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2025 **What do you like best about Axomo Swag Management Platform?** easy to navigate and lots of tools for managing the store **What do you dislike about Axomo Swag Management Platform?** some options are limited, customer support issues **What problems is Axomo Swag Management Platform solving and how is that benefiting you?** shirts for new hires and swag for sales and customers **Official Response from Matt English:** > Thanks for the review, Kenzie! We're glad to hear the platform has been easy to navigate and helpful for managing your store. That's what we aim for! We hear you on support and limited options—those are both areas we're actively working to improve. I’d love to make sure you're getting the help you need, so feel free to reach out directly: matt.english@axomo.com. Appreciate you using Axomo for your team’s swag and new hire gear! – Matt English, Marketing @ Axomo ### 2. Enjoyable Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2025 **What do you like best about Axomo Swag Management Platform?** Helpful to find the items you are looking for. **What do you dislike about Axomo Swag Management Platform?** None. I enjoy using this platform. I like the user friendly features. **What problems is Axomo Swag Management Platform solving and how is that benefiting you?** Using employee recognition points to purchase company branded items. **Official Response from Matt English:** > Hi there, Thank you for taking the time to leave a review. I’m glad to hear the platform has made it easy to find what you’re looking for and that the user friendly features have made the experience enjoyable. Since you mentioned you don’t have any complaints, we’re still working to make everything even better. The upcoming Axomo 4.0 release should bring major improvements in areas like this. You’re going to LOVE what’s coming in 2026. Grateful to have you with us, – Matt English, The Axomo Team ### 3. Axomo has made it easy to provide our staff with quality apparel items. **Rating:** 5.0/5.0 stars **Reviewed by:** Carole C. | Human Resources Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2025 **What do you like best about Axomo Swag Management Platform?** The platform is user friendly, and its quick to add or delete items from the company storefront. **What do you dislike about Axomo Swag Management Platform?** When scrolling through the apparel, if one is selected for viewing and I choose to back out, the screen goes all the way back to the beginningof the entire selection instead of where I left of. **What problems is Axomo Swag Management Platform solving and how is that benefiting you?** Axomo provides a platform to gift employees funds to shop for logoed apparel that meet our specifications and adhere to the dress code policy. **Official Response from Matt English:** > Hi Carole, Thank you for taking the time to leave such a thoughtful review! We're so glad to hear the platform has made it easy for your team to manage and update your storefront—and that it's helping provide employees with apparel that reflects your brand and dress code standards. That’s exactly what we love to hear! Also, thank you for pointing out the scrolling issue you’ve experienced. That kind of feedback is super helpful, and we’ll definitely pass it along to our product team as we continue to improve the user experience. We really appreciate your partnership and are happy Axomo is making things easier for you and your staff! – The Axomo Team ### 4. Good Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2025 **What do you like best about Axomo Swag Management Platform?** Our employees are really enjoying the platform and experience and optionality of the store. It was rather simple to set up and support is responsive. **What do you dislike about Axomo Swag Management Platform?** Length of time it takes for the item to arrive **What problems is Axomo Swag Management Platform solving and how is that benefiting you?** Wider inventory of company SWAG when we need it. We can also add and take away items quickly **Official Response from Matt English:** > Thanks so much for your review! We’re glad to hear your team is enjoying the flexibility of the platform and the range of swag options available. It’s awesome to hear setup was simple and our support team has been helpful — we’ll pass that along! We really appreciate your note on delivery time. While production varies depending on the item, we’re actively working with our fulfillment team to streamline turnaround wherever possible. Grateful to have you with us, – Matt English, Marketing @ Axomo ### 5. Detailed Product Info, But Item Organization Needs Work **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** December 01, 2025 **What do you like best about Axomo Swag Management Platform?** Good details about products such as showing color options and sizes **What do you dislike about Axomo Swag Management Platform?** organization sometimes does not show items I prefer **What problems is Axomo Swag Management Platform solving and how is that benefiting you?** there is no problem **Official Response from Matt English:** > "Hi there, Thank you for taking the time to leave a review. I’m glad to hear the product details, color options, and sizing information have been helpful for you. I appreciate your note about item organization not always showing what you prefer. That’s valuable feedback, and it’s something we’re working to improve. The upcoming Axomo 4.0 release should bring major improvements in areas like this. You’re going to LOVE what’s coming in 2026. Thanks again for sharing your experience. Grateful to have you with us, – Matt English, The Axomo Team" ### 6. Effortless Ordering and Excellent Products **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.) **Reviewed Date:** December 02, 2025 **What do you like best about Axomo Swag Management Platform?** Its easy to order and the products are great ! **What do you dislike about Axomo Swag Management Platform?** I have not found any "dislikes" while using the platform. **What problems is Axomo Swag Management Platform solving and how is that benefiting you?** n/a ### 7. The Only Solution That Met Our Custom Order Needs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2025 **What do you like best about Axomo Swag Management Platform?** We were looking for a platform where we could order single branded items without the minimum order quantities, and this was the only solution we could find that met our need. **What do you dislike about Axomo Swag Management Platform?** Support via phone has been a bit hit or miss. **What problems is Axomo Swag Management Platform solving and how is that benefiting you?** AXOMO makes it easy for us to order branded items without having to meet big minimums, which used to be a huge headache. We can now recognize team members, send out swag, or grab just one item when we need it, without over-ordering or wasting money. **Official Response from Matt English:** > Thanks so much for your thoughtful review! We’re thrilled to hear Axomo has been the right fit for your team’s custom order needs—especially when it comes to ordering just one item at a time. That’s exactly the kind of flexibility we aim to offer. Sorry to hear phone support has felt hit or miss. I’d love to follow up personally to make sure you're getting the help you need when you need it. Feel free to email me directly at matt.english@axomo.com anytime. Appreciate you being part of the Axomo community! – Matt English, Marketing @ Axomo ### 8. Excellent Swag Store Platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Caroline B. | Payroll Manager and Retirement Plan Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** September 10, 2024 **What do you like best about Axomo Swag Management Platform?** I love how robust this site is. It can do a lot, and it is easy to navigate. The user import process is so easy, the reporting is a wonderful tool. It is so customizeable. It has been a perfect soluction for our company. We are a large employer with staff members in 25 different states and hundreds of locations, so this has been an excellent resource for rewarding them and distributing work wear. The catalog of available merchandise is huge, and the price ranges are great. The customer support has been very responsive as well. **What do you dislike about Axomo Swag Management Platform?** It would be helpful if the user email addresses could be changed from the Admin side, as we often have staff that no longer have access to an email and so we just have to create a new account and then transfer store credits. **What problems is Axomo Swag Management Platform solving and how is that benefiting you?** It allows us an option to give employee rewards in the form of swag easily. It lessens our need to house and distribute swag materials. It allows employees to opt for a payroll deduction, a report which can easily be pulled and sent to payroll. It allows us to easily track the swag or uniform expense by customer, due the excellent reporting. **Official Response from Matt English:** > Caroline, thank you for sharing such detailed feedback! We’re delighted to hear that AXOMO has been a perfect solution for your organization, especially given the scope of your team across multiple states and locations. It’s great to know you’ve found the platform robust, customizable, and easy to navigate—and that features like user imports, reporting, and payroll integration have been valuable tools for your team. We appreciate your suggestion about allowing admins to update user email addresses. That’s a fantastic idea, and we’ll share it with our team as we continue to enhance the platform. Thank you for trusting AXOMO to support your employee rewards and workwear distribution. We’re excited to keep partnering with you to make the process even better! ### 9. Easy to Use and Lots of Choice **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Axomo Swag Management Platform?** The platform is very easy to use and we had very little difficulty implementing all the features to set up our store. When we did have questions, it was easy to get customer support so that we could keep everything running smoothly. We do not have a high-volume shop right now, but Axomo makes it easy to ramp that up over time. **What do you dislike about Axomo Swag Management Platform?** I don't have any specific problems to report. **What problems is Axomo Swag Management Platform solving and how is that benefiting you?** We basically had no way to offer the variety of swag that our employees and supporters wanted, because we did not want to deal with inventory management. We do not have enough staff or space to be able to operate our own store and deal with inventory and sales. We used to do that, and it was not a long-term solution for us. Axomo SMP makes it easy for us to offer that swag and continually add new products or discontinue ones that aren't right for us. We love not having to have an inventory. **Official Response from Matt English:** > Thank you so much for sharing your experience! We’re delighted to hear that AXOMO has been easy to implement and has helped you create a scalable solution for offering swag without the hassle of inventory management. It’s great to know our customer support team has been there for you when needed—keeping things running smoothly is always our goal. We’re excited to see how your store grows over time and to continue supporting your organization as you expand your offerings. Thank you for trusting AXOMO to help you simplify swag management and provide the variety your team and supporters love! ### 10. Great for conference logistics **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 04, 2025 **What do you like best about Axomo Swag Management Platform?** We use it primarily for handling conference logistics Anna shipping. It’s been a huge help vs us packing ourselves. Support is great **What do you dislike about Axomo Swag Management Platform?** The admin panel almost had too many options which makes it difficult to navigate sometimes **What problems is Axomo Swag Management Platform solving and how is that benefiting you?** Housing and shopping our own conference supplies **Official Response from Matt English:** > Thanks for the review! We're so glad Axomo has helped streamline your conference logistics and shipping—we know how much time and hassle that can save. 🙌 Appreciate the note on the admin panel too. We're always working to balance flexibility with simplicity, and your feedback helps us improve. Let us know if you'd like a quick walkthrough to make things easier! — Matt English Marketing Team | Axomo ### 11. my time using axomo **Rating:** 5.0/5.0 stars **Reviewed by:** Jake E. | Human Resource Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2025 **What do you like best about Axomo Swag Management Platform?** I think it is super simple and I can find a good customer support. Also a great selection! **What do you dislike about Axomo Swag Management Platform?** The website does have some hard things to use. **What problems is Axomo Swag Management Platform solving and how is that benefiting you?** They keep all the storage for us, and they can ship things which makes my job so easy. **Official Response from Matt English:** > Hi Jake, Thanks for your review! We’re really glad to hear that Axomo has made things simpler for you—especially when it comes to storage and shipping. Taking that off your plate so you can focus on more important things is exactly what we’re here for. We also appreciate your shoutout to our customer support team—it means a lot! And thanks for the honest feedback about the website usability. We know there’s always room to improve, and we’ll definitely keep working to make things even smoother. Appreciate you being part of the Axomo community! – The Axomo Team ### 12. AXOMO Solved Our Problems **Rating:** 4.0/5.0 stars **Reviewed by:** Suzie B. | Director of Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2024 **What do you like best about Axomo Swag Management Platform?** We chose Axomo because of the customization of the employee store. Once you understand the platform, it's very easy to manage. I specifically liked that we can issue gift certificates to our staff and have an expiration date that can be managed. Shipping is fast and the products are good quality. **What do you dislike about Axomo Swag Management Platform?** I would say the only thing I dislike are getting products added. It is a long process and from our experience, Axomo was unsuccessful in adding products. We have submitted several requests and only received one that was added. It took a while for that to happen. **What problems is Axomo Swag Management Platform solving and how is that benefiting you?** Our purpose for using Axomo is the Employee store. It's made merch much easier for our team. We like that there are alot of options to choose from and each person can choose what they like. **Official Response from Matt English:** > Suzie, thank you for your thoughtful review! We’re so glad to hear that AXOMO’s customizable employee store has been a great solution for your team and that features like gift certificates and fast shipping have made the experience even better. It’s wonderful to know the platform has simplified merch for your team and given everyone the flexibility to choose what they love. We appreciate your honest feedback about adding products. We understand how frustrating delays can be and are working to streamline this process. Your insights help us identify areas for improvement, and we’ll do our best to make it easier moving forward. Thanks for choosing AXOMO to support your team—we’re excited to keep working with you and improving your experience! ### 13. Great company with a ton of options with a very quick and helpful team members to assist. **Rating:** 5.0/5.0 stars **Reviewed by:** Justin H. | Procurement Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2024 **What do you like best about Axomo Swag Management Platform?** I like tha ability to use top brands like Carhartt, Brooks Brothers, Yeti, Etc. Also the customer support team was very helpful to me. I like how easy it was to customize the products and implement our ideas onto the swag. **What do you dislike about Axomo Swag Management Platform?** I would say the admin panel can be a bit tricky to navigate but once you do learn how to navigate it becomes a bit easier. **What problems is Axomo Swag Management Platform solving and how is that benefiting you?** They are soling teh problems with ordering generic apparel with x amount of sizes and having left over apparel sitting around. **Official Response from Matt English:** > Justin, thank you for your kind words! We’re so glad to hear you’re enjoying the ability to customize top-tier brands like Carhartt and Yeti—that’s exactly what we aim for. It’s also great to know our team was able to assist you and bring your ideas to life. We hear you on the admin panel navigation and appreciate your patience as you got used to it. We’re always working on ways to make things even more intuitive. Thank you for choosing AXOMO to help streamline your swag process and eliminate leftover inventory—excited to keep supporting your team! ### 14. Integration with HR Platform makes for easy gifting **Rating:** 4.5/5.0 stars **Reviewed by:** Laura V. | Marketing Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2024 **What do you like best about Axomo Swag Management Platform?** I like that it is linked to our UKG HR management software and it automatically pulls in employees, along with birthdays and anniversary dates so that we can easily set up automatic gifting for milestones. **What do you dislike about Axomo Swag Management Platform?** I wish there was more of a variety of items; specifically those with a minimum quantity of 1. It feels like it's mostly apparel. **What problems is Axomo Swag Management Platform solving and how is that benefiting you?** It has helped us with employee gifting, and not having to manually collect clothing sizes and warehouse and distribute bulk items to employees **Official Response from Matt English:** > Laura, thank you for your thoughtful review! We’re thrilled to hear how seamlessly AXOMO integrates with your HR platform and makes milestone gifting so effortless—it’s great to see the impact on your team’s experience. We appreciate your feedback about item variety and will continue working to expand our offerings, especially those with no minimum quantities. Your input helps us improve! Thanks for choosing AXOMO to simplify employee gifting and eliminate the hassle of manual size collection and distribution. We’re excited to keep supporting your team! ### 15. Easy to use and Rewarding **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** September 10, 2024 **What do you like best about Axomo Swag Management Platform?** As an admin, the ability to create a store with our branded merchandise is very easy. You don't need to be knowledgeble on building a websites. The implimentation was very smooth. The training we recieved was 1 on 1 and scheduled out by processes. It wasn't overwhelming. The integration with our HRIS works as expected. When we had an order issue, our account manager was quick to respond and resolved the issue timely. End users of our store find the site easy to navigate and to use as well. Our least tech savy employees were able to redeem their gifts and credits with ease. The selection of merchandise is great to choose from to meet our budget and quality preferences. **What do you dislike about Axomo Swag Management Platform?** Finding what I need is sometimes confusing between each of the admin menus. It's not a quick find to see how much credits and gifts are outstanding compared to the balance that is available. The cost of the renual was much more than expected. It would be nice to be able to add in gift cards as an option or custom gifts that aren't ordered directly through AXOMO. **What problems is Axomo Swag Management Platform solving and how is that benefiting you?** The ability for our employees to choose their merchandise in the size and style they prefer. **Official Response from Matt English:** > Thank you for sharing your detailed feedback! We’re thrilled to hear that AXOMO has been easy for both admins and employees to use, and that the implementation and training process felt smooth and manageable. It’s great to know the platform has been a valuable tool for your team, especially with the HRIS integration and the wide selection of merchandise to meet your needs. We appreciate your feedback about navigating the admin menus and tracking credits—it’s helpful to know where we can improve. We’ll also share your suggestions about gift cards and custom gift options with our team for future updates. Thank you for choosing AXOMO to simplify and enhance your swag program. We’re here to support your team and look forward to continuing to make the experience even better! ### 16. Great way to create a branded team swag store! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Axomo Swag Management Platform?** AXOMO made it easy for us to bring a branded swag store to life for our organization. With the support of our onboarding team (who were super helpful), we launched a robust store in weeks. We are now able to give our team a variety of branded options at affordable pricing. **What do you dislike about Axomo Swag Management Platform?** The only downside is the design upload. Without the use of a graphic designer, it was a bit hard to tell if the graphics we uploaded were large enough, crisp enough, etc. However, once we did receive the sample items, we were much more confident in our design abilities! **What problems is Axomo Swag Management Platform solving and how is that benefiting you?** Our team members were continually asking for more branded swag options. Our AXOMO store front now offers these team members 50+ ways they can wear branded swag here at work and in their personal lives! **Official Response from Matt English:** > Thank you for your amazing review! We're so glad AXOMO helped you launch a branded swag store quickly and that your team is loving the variety of options. It’s wonderful to hear our onboarding team made the process easy for you—that’s exactly what we aim for! We appreciate your feedback on the design upload process and will keep working to make it even easier for everyone. It’s exciting to see how your team is embracing the store, and we can’t wait to keep supporting your branding efforts. Thanks for partnering with AXOMO! ### 17. Axomo as a partner for Terryberry **Rating:** 4.5/5.0 stars **Reviewed by:** Jenny S. | Procurement Buyer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2025 **What do you like best about Axomo Swag Management Platform?** No need to maintain individual employee request. Any issues with items are resolved quickly. **What do you dislike about Axomo Swag Management Platform?** Some international employees have issues with shipping, but overall no issues. **What problems is Axomo Swag Management Platform solving and how is that benefiting you?** Customer and employee need for customized swag that is still cost effective and quality product. **Official Response from Matt English:** > Hi Jenny, Thank you for sharing your experience—and for being such a great partner through Terryberry! We're glad to hear that Axomo has helped simplify swag fulfillment by removing the need to manage individual requests, and that our team has been quick to resolve any issues that pop up. That kind of support is something we take pride in. 🙌 We hear you on the international shipping challenges—thank you for pointing that out. We're actively working on improving global fulfillment options to better serve every employee, wherever they are. We appreciate your trust in Axomo to deliver quality, customizable swag that's both cost-effective and efficient. Excited to keep growing together! ### 18. Satisfied customer **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Axomo Swag Management Platform?** the flexibility to add items I find from other vendors or that we have produced locally which they can source too and make available for individual purchases **What do you dislike about Axomo Swag Management Platform?** Initially, our onboarding had some very rocky times but with new account manager on our account and better communication we seem to be a good place. **What problems is Axomo Swag Management Platform solving and how is that benefiting you?** ability to have branded items for sale to our team members for their individual preferences and in a variety of options to keep team members brand advocates in and outside of work **Official Response from Matt English:** > Thank you for the thoughtful feedback! We’re so glad you’re enjoying the flexibility to customize your swag options—it’s what we’re all about. We really appreciate your patience during onboarding, and it’s great to hear that things are running more smoothly now with improved communication. Let us know if there’s anything else we can do to make your experience even better. Thanks for being part of the AXOMO family! ### 19. Improved our Employee Rewards Program **Rating:** 4.0/5.0 stars **Reviewed by:** Ben K. M. | Strategic Content Director, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Axomo Swag Management Platform?** Great diversity in product supply. Easy to order great quality items. **What do you dislike about Axomo Swag Management Platform?** Management portal is clunky, prices are higher than they should be. **What problems is Axomo Swag Management Platform solving and how is that benefiting you?** This allowed us to offer our employees a greater variety of swag and rewards items than we were previously able to procure. **Official Response from Matt English:** > Ben, thank you for sharing your experience! We’re thrilled to hear that AXOMO has enhanced your Employee Rewards Program and made it easier to provide your team with a greater variety of high-quality swag. We appreciate your feedback on the management portal and pricing. Improving usability and delivering even more value is always a priority for us. If there’s anything specific you’d like to see improved, feel free to reach out—we’d love to hear your thoughts. Thanks for trusting AXOMO to support your team’s rewards and recognition efforts! ### 20. Easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2025 **What do you like best about Axomo Swag Management Platform?** I love how easy the AXOMO platform is to use. I had a question for Support and was quickly connected with a real representative. Overall, a great experience! **What do you dislike about Axomo Swag Management Platform?** I haven't come across anything that I disklike about the platform yet! **What problems is Axomo Swag Management Platform solving and how is that benefiting you?** Employee swag **Official Response from Matt English:** > Thanks so much for the kind words — it really means a lot! We're thrilled to hear the platform has been easy to use and that our Support team was able to jump in quickly when you needed help. It's great knowing Axomo is making swag management smooth for you and your team, and if you like what you have now, you’re going to LOVE the new version that we're building for you. We're taking everything you enjoy and making it even better! Seriously, don't hesitate to reach out if we can ever help with anything else! ### 21. Great way to reward and boost employer brand! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2025 **What do you like best about Axomo Swag Management Platform?** Fairly easy platform to navigate. It's helpful being able to access recorded training and having a customer success representative help when necessary. **What do you dislike about Axomo Swag Management Platform?** Some of the tabs are difficult to navigate. **What problems is Axomo Swag Management Platform solving and how is that benefiting you?** We have a centralized location where stakeholders can order branded gear of their choosing. Prior to Axomo, we were doing it manually. **Official Response from Matt English:** > Thank you for your review! We’re thrilled to hear that Axomo is helping you streamline branded gear ordering and enhance your employer brand. Our goal is to make the platform as intuitive as possible, so we appreciate your feedback on navigation and will continue working to improve the user experience. It’s great to know that the combination of recorded training and customer success support has been helpful—we’re always here to assist! If you ever have specific navigation challenges, feel free to reach out, and we’d be happy to help. Thanks again for being a valued Axomo user! ### 22. Customer service was extremely helpful **Rating:** 4.0/5.0 stars **Reviewed by:** Thomas C. | TBM, Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2025 **What do you like best about Axomo Swag Management Platform?** The items I initially ordered were back ordered. However customer service handled it very well. Have not received the product yet, so I cannot comment. **What do you dislike about Axomo Swag Management Platform?** It took a very long time to let me know my items were back ordered. **What problems is Axomo Swag Management Platform solving and how is that benefiting you?** I don't think they are solving anything. **Official Response from Matt English:** > Thank you for your review, Thomas! We’re glad to hear that our customer service team was helpful in handling your order. We completely understand how frustrating backorders can be, and we truly appreciate your patience. We’re always working to improve our communication on inventory updates, and your feedback helps us refine that process. If there’s anything we can do to make your experience better, please don’t hesitate to reach out. We look forward to hearing your thoughts once you receive your product! Thanks again for sharing your experience! ### 23. Axomo experience pros and cons **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** September 13, 2024 **What do you like best about Axomo Swag Management Platform?** What I like most about AXOMO is the variety of items and the ability for people to browse the whole catalog and suggest items they would like to see in the store. They also have lots of cool admin options making the site very accessible to the end user. **What do you dislike about Axomo Swag Management Platform?** There is a lot more set up in the beginning that I was informed about when signing on. I wasn't aware that you actually have to build your own site completely. Although it was fun to do this after I figured it out, I had to go through 3 one hour training sessions, it was overwhelming and time consuming and I wasn't anticipating it. Getting our logo correct was a very disorganized process as well. Thankfully I had a graphic designer on my end to help me. The whole logo part of the software is very confusing. **What problems is Axomo Swag Management Platform solving and how is that benefiting you?** Our staff is able to purchase branded clothing. **Official Response from Matt English:** > Thank you for your thoughtful feedback! We’re glad you enjoy the variety of items and the ability to customize your store. Making it accessible and user-friendly is a big focus for us. We appreciate your honesty about the initial setup process. While we aim to make onboarding as smooth as possible, it sounds like we could have done a better job setting expectations and providing support upfront. We’re always looking to improve, and your input will help us refine our approach for new users. If you ever need assistance with site updates or design, please don’t hesitate to reach out. We’re here to help make your experience as seamless as possible. Thanks for trusting us to keep your team branded in style! ### 24. Good for what we needed! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Axomo Swag Management Platform?** We needed a simple way to send swag boxes to our employees and be able to order items 1-off as needed, versus having to hit order minimums and overspend. Great customer support, very responsive and patience when I am asking a million questions! **What do you dislike about Axomo Swag Management Platform?** There is a LOT going on on the admin side of things. There are so many different sections and sub sections and it can be hard to find what you need because it's under a section you wouldn't really think. But the functionality is there! **What problems is Axomo Swag Management Platform solving and how is that benefiting you?** Smaller minimum quantities, being able to store items in a warehouse for a low fee. **Official Response from Matt English:** > Thank you so much for your thoughtful review! We’re thrilled that AXOMO has made it easier for you to send swag boxes and order items on demand without worrying about large order minimums. It’s great to hear our customer support team has been able to assist you along the way—your questions help us ensure we’re meeting your needs! We appreciate your feedback on the admin side of the platform. We’re constantly looking for ways to simplify navigation and improve functionality. If there’s anything specific that would help streamline your experience, don’t hesitate to let us know. Thanks for trusting AXOMO to support your team—looking forward to continuing to work with you! ### 25. Many choices available **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2024 **What do you like best about Axomo Swag Management Platform?** We love how many choices we can offer our employees since most products do not have a minimum order. **What do you dislike about Axomo Swag Management Platform?** We joined at the beginning of Axomo's partnership with a recognition program we are using, so there were a few bumps along the way with the integration. **What problems is Axomo Swag Management Platform solving and how is that benefiting you?** Our employees love that they can either use recognition points for swag or just purchase swag on their own. **Official Response from Matt English:** > Thanks for sharing! I'm excited to hear that AXOMO’s flexibility with product choices and no minimum orders is making a difference for your employees. We appreciate your patience as we worked through the integration process during the early stages of our partnership. Your insights and feedback have been invaluable in helping us refine and improve. We’re so glad to see your team enjoying the option to use recognition points or purchase items outright—it’s exactly why we built this platform. Thanks for being part of the AXOMO community! ### 26. Great service and customer support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2025 **What do you like best about Axomo Swag Management Platform?** East of use, customization of the store front and "branding" it ourselves. **What do you dislike about Axomo Swag Management Platform?** set up was a little challenging but my onboarding specialist was amazing! **What problems is Axomo Swag Management Platform solving and how is that benefiting you?** gave managers and HR the ability to recognize employees even though the company didn't have formal rewards & recognition program **Official Response from Matt English:** > Thank you for your kind review! We're thrilled to hear that you find AXOMO's platform easy to use and enjoy the customization options for your storefront and branding. Empowering businesses like yours to create personalized and impactful experiences is at the core of what we do. We understand that setup can sometimes feel challenging, and we’re so glad to hear your onboarding specialist made the process smoother. We’ll share your feedback with our team to ensure future users have an even more seamless experience. It’s incredibly rewarding to know that AXOMO is helping your managers and HR team recognize employees, even without a formal rewards program. We’re proud to be part of your efforts to boost employee morale and engagement. Thank you for trusting us as your swag management solution! If you ever need further assistance or have feedback on how we can improve, don’t hesitate to reach out. ### 27. Great gear, great service. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2024 **What do you like best about Axomo Swag Management Platform?** The platform is easy to use, easy to navigate, and it's easy to get in touch with Support when required. Items have always been available when I've placed an order. **What do you dislike about Axomo Swag Management Platform?** As I'm based in Canada, individual itmes can be expensive, and shipping can take a while. This is not an issue with the platform per se. **What problems is Axomo Swag Management Platform solving and how is that benefiting you?** One item that I purchased had a quality issue and upon bringing it to the attention of Axomo, the issue was resolved immediately with minimum of hassle. **Official Response from Matt Frisbie:** > Thank you for your kind words about our team, glad to hear that we resolved your issue quickly! Challenges arise and we're grateful that we could work together to solve it! ### 28. Tons of options, clunky user experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** September 10, 2024 **What do you like best about Axomo Swag Management Platform?** I love how many options there are for branded items, and the ability to request new items to be added to the store is great! Our team members LOVE swag and always have new ideas for branded items, and we are almost always able to acommodate their requests with Axomo. **What do you dislike about Axomo Swag Management Platform?** The user experience is rough, both on the back and the front end. I am often walking team members through redemptions because they can't understand the website. **What problems is Axomo Swag Management Platform solving and how is that benefiting you?** We don't have to keep an inventory of swag- we can order it print on demand! **Official Response from Matt English:** > Thank you for your detailed feedback! We’re thrilled to hear how much your team loves the variety of branded items and the flexibility to add new options—that’s exactly what we aim for. It’s great to know AXOMO is helping you manage swag without the hassle of keeping inventory. We appreciate your honest feedback about the user experience. Ensuring the platform is intuitive for everyone is a top priority, and we’re actively working on improvements to make it easier for both team members and administrators. Your insights are invaluable in guiding those updates. Thanks for choosing AXOMO to support your team’s swag needs, and please don’t hesitate to share more feedback as we continue to improve! ### 29. Integration with Assembly is great! **Rating:** 3.5/5.0 stars **Reviewed by:** Cassie J. | EA and Culture Champion, Mid-Market (51-1000 emp.) **Reviewed Date:** September 10, 2024 **What do you like best about Axomo Swag Management Platform?** It has been great to have Axomo integrated with our swag option for the third party platform we use, Assembly. **What do you dislike about Axomo Swag Management Platform?** We have had quality issues. The logos can look different of the same item. **What problems is Axomo Swag Management Platform solving and how is that benefiting you?** Swag options for employees, ability to customize and variety of items to choose from. Integration with Assembly. **Official Response from Matt English:** > Cassie, thank you for your feedback! We’re thrilled to hear that the integration with Assembly has been a great fit for your team and that you’re enjoying the customization options and variety of items AXOMO offers. We’re sorry to hear about the quality concerns with logos. Ensuring consistency is a top priority, and we’ll share this feedback with our team to address these issues and improve the process. Thank you for choosing AXOMO to support your swag needs—we’re excited to keep helping your team stay engaged and connected! ### 30. Very easy to use and great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 21, 2024 **What do you like best about Axomo Swag Management Platform?** Variety of products, quick responses to chat and friendly support staff **What do you dislike about Axomo Swag Management Platform?** There is nothing I dislike about AXOMO great site and products **What problems is Axomo Swag Management Platform solving and how is that benefiting you?** They are great in providing employer merchandise to staff. **Official Response from Matt English:** > Thank you so much for sharing your positive experience with AXOMO! We’re thrilled to hear that you enjoy the variety of products, our quick chat support, and the friendliness of our team. Providing exceptional customer service and a seamless experience is always our top priority. We’re also delighted to know that AXOMO is helping your organization provide great employer merchandise to staff—it’s rewarding to see our platform making a difference! If you ever have suggestions or need assistance, please don’t hesitate to reach out. We're here to support your team every step of the way. ### 31. I am very impressed with the logo quality **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa L. | Vice President of Support Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Axomo Swag Management Platform?** I think my team is really going to enjoy being able to see items and order on their own. **What do you dislike about Axomo Swag Management Platform?** Have not started using it yet. But from what I've seen nothing. **What problems is Axomo Swag Management Platform solving and how is that benefiting you?** Let employees order on their own will save me time and issues. **Official Response from Matt Frisbie:** > Lisa, Thank you so much for your kind words, we're excited to serve your business and look forward to you and your team engaging our platform! We're anxious to work with you to help your team feel connected to your brand! ### 32. A decent store with varied offerings but overall mixed execution **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2024 **What do you like best about Axomo Swag Management Platform?** I like that I can buy things on this store with credits that my company gives out to commemorate celebratory moments. I enjoy also the integration with bonusly. It's easy to use overall. **What do you dislike about Axomo Swag Management Platform?** The one standout dislike I have about AXOMO is that shipping costs are extraodinarily high. Some of the products on there are also unresonably expensive. **What problems is Axomo Swag Management Platform solving and how is that benefiting you?** The AXOMO platform is trying to address the needs of remote companies - in particular, giving employers the ability to offer company branded merchandise. **Official Response from Matt English:** > Thank you for your feedback! We’re glad to hear you’re enjoying the ease of using credits for celebratory moments and the integration with Bonusly—it’s great to know these features are enhancing your experience. We understand your concerns about shipping costs and product pricing. Ensuring fair and reasonable costs is something we’re continually working on, and your feedback helps us focus on improving these areas. Thank you for choosing AXOMO to support your remote team’s branded merchandise needs. We appreciate your insights and are committed to making your experience even better! ### 33. Customer Obsession **Rating:** 5.0/5.0 stars **Reviewed by:** Vibhav M. | Software engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2024 **What do you like best about Axomo Swag Management Platform?** I've ordered a timbler from AXOMO, it got delayed because of custom clearance at my country, i mailed their support team they quickly resolve my all queries & provided me new invoice which helped in custom clearance, Thank you so much axomo team **What do you dislike about Axomo Swag Management Platform?** They have written company name on my shipping address because of that i was facing issue with custom clearance, while submitting/ ordering they should have asked/told that we are adding your company name on invoice, which would help me in advance to reach to my company regarding this. **What problems is Axomo Swag Management Platform solving and how is that benefiting you?** Odering the 20oz tumbler **Official Response from Matt English:** > Vibhav, thank you for sharing your experience! We’re so glad our support team was able to assist you quickly and help resolve the customs issue—it’s great to know we could make a difference for you. We appreciate your feedback about the shipping address format and the challenges it caused. We’ll review this process to ensure better communication and smoother experiences for our international customers in the future. Thank you for choosing AXOMO, and we’re here if you need anything else! ### 34. Easy To Use **Rating:** 4.5/5.0 stars **Reviewed by:** Rebecca C. | Human Resources Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Axomo Swag Management Platform?** AXOMO has a lot of items to choose from. **What do you dislike about Axomo Swag Management Platform?** THe administrator side can be tricky to navegate **What problems is Axomo Swag Management Platform solving and how is that benefiting you?** This gives us a way to offer branded items to our employees **Official Response from Matt Frisbie:** > Thank you Rebecca! That's exactly why we created Axomo! We can't wait to hear how your team enjoys their new gear! ### 35. Great swag platform for one-off requests **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2024 **What do you like best about Axomo Swag Management Platform?** AXOMO provides a platform for employees to select employer branded gear with employer credits or personal funds. **What do you dislike about Axomo Swag Management Platform?** The back end is not intuitive or easy to use. While training was provided, it takes some effort to learn how to organize and find features/functions when using. **What problems is Axomo Swag Management Platform solving and how is that benefiting you?** AXOMO provides a way for my company to give one-off company branded items without having order in bulk. **Official Response from Matt English:** > Thank you for sharing your experience! We’re thrilled to hear AXOMO has been a great solution for providing branded gear to your team, whether through company credits or personal funds. It’s always exciting to see how our platform is helping companies like yours offer flexibility with one-off items. We appreciate your honesty about the back-end interface. While training is part of our onboarding process, we understand it can take time to get familiar with all the features. Your feedback helps us identify areas where we can improve usability and make things more intuitive for admins. Thanks for trusting us to support your swag needs—we’re here to help if you need anything along the way! ### 36. Very convenient **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2024 **What do you like best about Axomo Swag Management Platform?** I like that employees are able to pick and order their own items. There is no middle man. **What do you dislike about Axomo Swag Management Platform?** Some of the items we have received recently haven't been the best quality, especially any items involving vinyl. **What problems is Axomo Swag Management Platform solving and how is that benefiting you?** Employees are able to choose the items they want rather than a small group picking for everyone. **Official Response from Matt English:** > Thank you for your feedback! We’re glad to hear that AXOMO has made the process more convenient by allowing employees to select their own items—empowering teams is a big part of what we aim to do. We appreciate your comments on item quality and will share this with our team to ensure we address any concerns, especially with vinyl products. Your input helps us continue to improve! Thanks for trusting AXOMO to support your team’s swag needs. We’re excited to keep working with you! ### 37. Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2024 **What do you like best about Axomo Swag Management Platform?** It makes it simpler to offer more variety for our team to choose from **What do you dislike about Axomo Swag Management Platform?** The variety opens a can of worms where workers wonder what else we could add to the store. **What problems is Axomo Swag Management Platform solving and how is that benefiting you?** The complexity of getting size and preferences for employee wearables. **Official Response from Matt English:** > Thank you for your feedback! We’re so glad AXOMO has made it easier for your team to enjoy a variety of options—it’s always exciting to see employees engaging with the store. We hear you about the “can of worms” when it comes to adding more items. It’s a great problem to have, but we’re always here to help you strike the right balance and ensure the store works perfectly for your team’s needs. Thanks for letting AXOMO simplify wearable preferences and sizes for your employees. We’re thrilled to support your team! ### 38. Easy to use - great customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Matt R. | Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Axomo Swag Management Platform?** Easy to order products with my company logo. Customer support was really helpful! **What do you dislike about Axomo Swag Management Platform?** Hard to know exactly how an apparel item will fit - but this is true with any retailer. **What problems is Axomo Swag Management Platform solving and how is that benefiting you?** I want to represent my company by wearing apparel with our logo. **Official Response from Matt Frisbie:** > Thank you for your kind review, we're grateful for your business and look forward to branding your team with gear they love! ### 39. Quality products and great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2024 **What do you like best about Axomo Swag Management Platform?** The Swag options are some of the best I've seen - the quality is MUCH better than most generic company t-shirts and there are many more items and colors to choose from. I also like being able to use my Fringe points to pay for items! The customer support team is extremely responsive! **What do you dislike about Axomo Swag Management Platform?** The items can be on the pricer side, but it's worth it because of the quality and because I can use my Fringe points to pay for them. I did have an issue with a backordered item but the support team - Natalee and Victor in particular - were AWESOME and fixed the issue! **What problems is Axomo Swag Management Platform solving and how is that benefiting you?** Enables better Swag options - users can pick and choose what items they need (we don't all have to have a single t-shirt; we can all get different items and colors). ### 40. Very responsive, great selection **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** September 10, 2024 **What do you like best about Axomo Swag Management Platform?** Their product selection is excellent. It's also very easy to customize items. Customer support is excellent. **What do you dislike about Axomo Swag Management Platform?** I would say they need more product categories for business/office stuff. Also more made in america items. **What problems is Axomo Swag Management Platform solving and how is that benefiting you?** Solving the problem of employee custom merchandising to improve employee engagement. **Official Response from Matt English:** > Thank you for your kind words! We’re thrilled to hear that AXOMO’s product selection, customization options, and customer support have been a great fit for your team. It’s wonderful to know we’re helping improve employee engagement through custom merchandise. We appreciate your feedback about adding more product categories, especially for business and office items, as well as expanding our selection of made-in-America products. These are excellent suggestions, and we’ll share them with our team as we continue to enhance our offerings. Thanks for trusting AXOMO to support your employee engagement efforts—we’re excited to keep working with you! ### 41. High Quality & User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** September 10, 2024 **What do you like best about Axomo Swag Management Platform?** Axomo's platform is extremely user friendly and convenient. The representatives are responsive and helpful. We are very pleased with Axomo for our company Swag store. **What do you dislike about Axomo Swag Management Platform?** I would like frequent updates on new trending merchandise that is available. **What problems is Axomo Swag Management Platform solving and how is that benefiting you?** Easy distribution of credits for employees **Official Response from Matt English:** > Thank you for the wonderful feedback! We’re so glad to hear that AXOMO’s platform has been user-friendly and convenient for your company’s swag store. It’s great to know our team has been responsive and helpful—that’s always our goal! We appreciate your suggestion about frequent updates on trending merchandise. We’ll take that into account as we continue to enhance our offerings and communication. Thank you for choosing AXOMO to simplify swag distribution and support your team. We’re excited to keep working with you! ### 42. Nice experience **Rating:** 4.0/5.0 stars **Reviewed by:** Lyor B. | Président et propriétaire, Enterprise (> 1000 emp.) **Reviewed Date:** August 06, 2024 **What do you like best about Axomo Swag Management Platform?** - Easy to use and navigate - Nice selection **What do you dislike about Axomo Swag Management Platform?** - Buggy on the checkout (corrected by support agent) **What problems is Axomo Swag Management Platform solving and how is that benefiting you?** Easy to order SWAG **Official Response from Matt English:** > Lyor, thank you for sharing your experience! We’re happy to hear that you found AXOMO easy to use and appreciated the selection of items. We’re sorry about the checkout issue you encountered but are glad our support team was able to resolve it quickly. Your feedback is invaluable as we work to improve the platform’s reliability. Thank you for choosing AXOMO to make ordering swag easy for your team. We’re excited to keep supporting your needs! ### 43. Quality service **Rating:** 5.0/5.0 stars **Reviewed by:** Melbin J. | Desktop support Engineer level 3, Enterprise (> 1000 emp.) **Reviewed Date:** October 18, 2024 **What do you like best about Axomo Swag Management Platform?** Quality package and best customer support **What do you dislike about Axomo Swag Management Platform?** Kindly change the India delivery partner **What problems is Axomo Swag Management Platform solving and how is that benefiting you?** Delivery issue **Official Response from Matt Frisbie:** > Melbin, Thank you for your thoughtful feedback! Can you tell me more about your experience with our India Delivery Partner? please email me at Matt@axomo.com ### 44. It was really easy to use and to select all the necessary points that I need **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 19, 2024 **What do you like best about Axomo Swag Management Platform?** The way that I can select the products and how the flow is easy **What do you dislike about Axomo Swag Management Platform?** On the address field I don`t have a lot of space to write **What problems is Axomo Swag Management Platform solving and how is that benefiting you?** So I have a problem to complete the purchase inside axomo and Esperanza help me to solve this problem, related to the plataform I use to buy products from my company **Official Response from Matt English:** > Thank you for your feedback! We’re thrilled to hear that you found AXOMO easy to use and that the product selection flow worked well for you. We appreciate your note about the address field space and will share this with our team to explore ways to improve it. It’s also great to hear that Esperanza was able to help you resolve your issue—our team is always here to support you! Thank you for choosing AXOMO, and we’re excited to keep assisting with your company’s swag needs! ### 45. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Axomo Swag Management Platform?** I like that I can actually make my own designs! **What do you dislike about Axomo Swag Management Platform?** The items are a little pricey so our team doesn't use it very oftern. **What problems is Axomo Swag Management Platform solving and how is that benefiting you?** Engagement **Official Response from Matt English:** > Thank you for the feedback! We’re thrilled to hear you enjoy the ability to design your own swag—that creative freedom is something we’re really proud of. We hear you on pricing and are always working to provide the best value for our customers. If there’s anything we can do to make AXOMO work better for your team, let us know—we’d love to help. Thanks for choosing AXOMO to keep your team engaged and connected! ### 46. Robust Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2024 **What do you like best about Axomo Swag Management Platform?** This platform is EXTREMELY robust. The training was intimidating, since there are so many functions, but it keep easily be simplified for basic users. **What do you dislike about Axomo Swag Management Platform?** There's no help page. I have to email someone for support every time. I was hoping it would be a good resource for us for swag, but the pricing is not competitive. **What problems is Axomo Swag Management Platform solving and how is that benefiting you?** We needed a company store for our employees. **Official Response from Matt English:** > Thank you for sharing your experience! We’re glad to hear you appreciate the platform’s robust functionality. It’s designed to offer flexibility for a variety of needs. That said, we understand that the training can feel overwhelming, and we’re always looking for ways to simplify the process for new users, so thank you for that info. We appreciate your feedback about the help page and pricing. While our team is always here to assist, we’re actively exploring ways to enhance self-service support, like a help center, to make it easier for you to find answers on your own. Pricing is something we continually evaluate to stay competitive, and we’ll take your input into account as we improve. Thank you for trusting us to build your company store—we’re here to make sure it works as smoothly as possible for you and your team! ### 47. Treated too well!! **Rating:** 5.0/5.0 stars **Reviewed by:** Geoffrey H. | Bartender, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Axomo Swag Management Platform?** The communication and the eagerness to deliver by the customer service team **What do you dislike about Axomo Swag Management Platform?** Nothing to dislike. The process was fast and super easy. **What problems is Axomo Swag Management Platform solving and how is that benefiting you?** It's putting our companies name on products that our employees are going to actually wear **Official Response from Matt English:** > Hi Geoffrey, We love hearing that the process was fast and easy for you — and that our customer service team made sure you were taken care of every step of the way. Feedback like this means a lot to us since delivering a smooth, stress-free experience is one of our biggest goals. It’s also great to know your employees are excited to wear the gear and rep your company’s brand. That’s the real win for us — seeing the end result make an impact on your team. Grateful to have you with us, – Matt English, The AXOMO Team ### 48. Axomo Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2024 **What do you like best about Axomo Swag Management Platform?** Axomo SWAG platform is easy to use and visually easy to follow. Their customer service is excellent. **What do you dislike about Axomo Swag Management Platform?** Axomo in my experience did not have any downsides. It was user friendly and straightforward. **What problems is Axomo Swag Management Platform solving and how is that benefiting you?** Axomo is excellent with their merch and getting it to us promptly. The clothing is comfortable and excellent quality. **Official Response from Matt Frisbie:** > We're so glad to hear about your satisfaction with our product and platform! What was the one feature in our platform that you liked the most? ### 49. Wrong item, but great customer service to correct the order promptly **Rating:** 0.0/5.0 stars **Reviewed by:** Brian G. | Safety Directory, Enterprise (> 1000 emp.) **Reviewed Date:** June 03, 2024 **What do you like best about Axomo Swag Management Platform?** Great options and great customer service **What do you dislike about Axomo Swag Management Platform?** A lot of options, so the item got mixed up. **What problems is Axomo Swag Management Platform solving and how is that benefiting you?** Options for point reward system. **Official Response from Matt English:** > Brian, thank you for your feedback! We’re glad to hear that our customer service team was able to resolve the mix-up quickly—your satisfaction is always our priority. We appreciate your patience and understanding. While we’re thrilled to offer a wide variety of options, we recognize that this can sometimes lead to challenges. Your experience helps us identify areas where we can improve to ensure smoother processes in the future. Thanks for sharing your insights and for choosing AXOMO to support your point reward system. We’re here if you need anything else! ### 50. Very pleasant and esy to work with **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2024 **What do you like best about Axomo Swag Management Platform?** The website is very user-friendly. I had to reach out via chat and the agent that I worked with was extremely nice and professional. **What do you dislike about Axomo Swag Management Platform?** I wish the shipping/manufacturing time was lessened **What problems is Axomo Swag Management Platform solving and how is that benefiting you?** I use it to order promotional things for my business **Official Response from Matt English:** > Thank you for the kind words! It’s great to hear you found the website easy to use and had a positive experience with our support team. I will make sure to share your feedback with them. We understand that shipping and manufacturing times can be a challenge, and we’re always looking for ways to improve. Your feedback helps us prioritize what matters most to our customers. Thanks for trusting us with your promotional needs—we’re excited to keep helping your business shine! ## Axomo Swag Management Platform Discussions - [How has AXOMO Swag Management Platform supported your employee engagement, and what improvements would you suggest?](https://www.g2.com/discussions/how-has-axomo-swag-management-platform-supported-your-employee-engagement-and-what-improvements-would-you-suggest) - [What is AXOMO Swag Management Platform used for?](https://www.g2.com/discussions/what-is-axomo-swag-management-platform-used-for) - [View Axomo Swag Management Platform pricing details and edition comparison](https://www.g2.com/products/axomo-swag-management-platform/reviews?page=6§ion=pricing&secure%5Bexpires_at%5D=2026-05-18+23%3A26%3A52+-0500&secure%5Bsession_id%5D=3b5f40e4-657c-4a1c-a097-de9ff6ce26e4&secure%5Btoken%5D=2473e2c92478ec4f9d9dc470f67d4cc9233f55bf833d58cec93e355b51593bfc&format=llm_user) ## Axomo Swag Management Platform Integrations - [Achievers](https://www.g2.com/products/achievers/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [Bonusly](https://www.g2.com/products/bonusly-bonusly/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Nectar](https://www.g2.com/products/nectar/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - [Terryberry](https://www.g2.com/products/terryberry/reviews) ## Axomo Swag Management Platform Features **Platform Basics** - Warehousing - Procurement - Fulfillment - Inventory Management **Reporting** - Spend - Conversion Rates **Platform Additional Functionality** - Proof Portal - Budgeting - CRM Integration - Other Integrations - API - Customer Advocacy Integration - Swag Stores ## Top Axomo Swag Management Platform Alternatives - [Sendoso](https://www.g2.com/products/sendoso/reviews) - 4.5/5.0 (1,237 reviews) - [Printfection](https://www.g2.com/products/printfection/reviews) - 4.4/5.0 (354 reviews) - [Alyce by Sendoso](https://www.g2.com/products/alyce-by-sendoso/reviews) - 4.7/5.0 (536 reviews)