--- title: AWS Direct Connect Reviews meta\_title: 'AWS Direct Connect Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 47 reviews by the users' company size, role or industry to find out how AWS Direct Connect works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 47 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Web Hosting url: https://www.g2.com/categories/web-hosting --- ### AWS Direct Connect Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **dedicated, low-latency connection** of AWS Direct Connect, enhancing performance and reliability significantly. [(1 mentions)](https://www.g2.com/products/aws-direct-connect/reviews?filters%5Bsentiment_snippet%5D=2258566&qs=pros-and-cons#reviews) Users value the **dedicated, low-latency connection** of AWS Direct Connect, enhancing performance and reliability for critical workloads. [(1 mentions)](https://www.g2.com/products/aws-direct-connect/reviews?filters%5Bsentiment_snippet%5D=2258573&qs=pros-and-cons#reviews) Users value the **reliability** of AWS Direct Connect, ensuring consistent performance and secure connections for critical workloads. [(1 mentions)](https://www.g2.com/products/aws-direct-connect/reviews?filters%5Bsentiment_snippet%5D=2258515&qs=pros-and-cons#reviews) Users value the **scalability** of AWS Direct Connect, enabling robust network designs for diverse workloads and high performance. [(1 mentions)](https://www.g2.com/products/aws-direct-connect/reviews?filters%5Bsentiment_snippet%5D=2258539&qs=pros-and-cons#reviews) Users appreciate the **enhanced security** and reliability of AWS Direct Connect for their critical data connections. [(1 mentions)](https://www.g2.com/products/aws-direct-connect/reviews?filters%5Bsentiment_snippet%5D=2258606&qs=pros-and-cons#reviews) Users find the **initial setup complex** , leading to a time-consuming experience when using AWS Direct Connect. [(1 mentions)](https://www.g2.com/products/aws-direct-connect/reviews?filters%5Bsentiment_snippet%5D=2258579&qs=pros-and-cons#reviews) Users note that AWS Direct Connect can be **expensive** due to extra costs for port fees and data transfer. [(1 mentions)](https://www.g2.com/products/aws-direct-connect/reviews?filters%5Bsentiment_snippet%5D=2258552&qs=pros-and-cons#reviews) Users face **slow response times** when troubleshooting AWS Direct Connect, complicating issue resolution and prolonging downtime. [(1 mentions)](https://www.g2.com/products/aws-direct-connect/reviews?filters%5Bsentiment_snippet%5D=2258526&qs=pros-and-cons#reviews) Users often face **technical difficulties** during setup, configuration, and troubleshooting with AWS Direct Connect. [(1 mentions)](https://www.g2.com/products/aws-direct-connect/reviews?filters%5Bsentiment_snippet%5D=2258508&qs=pros-and-cons#reviews) ### Top Pros or Advantages of AWS Direct Connect ##### 1. Cloud Management Users value the **dedicated, low-latency connection** of AWS Direct Connect, enhancing performance and reliability significantly. [ See 1 mentions ](https://www.g2.com/products/aws-direct-connect/reviews?filters%5Bsentiment_snippet%5D=2258566&qs=pros-and-cons#reviews) See Related User Reviews ![ADITYA W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ADITYA W.") AW ADITYA W. Enterprise (\> 1000 emp.) 5.0/5 "Excellent for on Prem to aws cloud connectivity" What do you like about AWS Direct Connect? AWS Direct Connect provides a dedicated, low-latency connection between on-premises infrastructure and AWS, improving performance and reliability. It ##### 2. Performance Excellence Users value the **dedicated, low-latency connection** of AWS Direct Connect, enhancing performance and reliability for critical workloads. [ See 1 mentions ](https://www.g2.com/products/aws-direct-connect/reviews?filters%5Bsentiment_snippet%5D=2258573&qs=pros-and-cons#reviews) See Related User Reviews ![ADITYA W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ADITYA W.") AW ADITYA W. Enterprise (\> 1000 emp.) 5.0/5 "Excellent for on Prem to aws cloud connectivity" What do you like about AWS Direct Connect? AWS Direct Connect provides a dedicated, low-latency connection between on-premises infrastructure and AWS, improving performance and reliability. It ##### 3. Reliability Users value the **reliability** of AWS Direct Connect, ensuring consistent performance and secure connections for critical workloads. [ See 1 mentions ](https://www.g2.com/products/aws-direct-connect/reviews?filters%5Bsentiment_snippet%5D=2258515&qs=pros-and-cons#reviews) See Related User Reviews ![ADITYA W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ADITYA W.") AW ADITYA W. Enterprise (\> 1000 emp.) 5.0/5 "Excellent for on Prem to aws cloud connectivity" What do you like about AWS Direct Connect? AWS Direct Connect provides a dedicated, low-latency connection between on-premises infrastructure and AWS, improving performance and reliability. It ##### 4. Scalability Users value the **scalability** of AWS Direct Connect, enabling robust network designs for diverse workloads and high performance. [ See 1 mentions ](https://www.g2.com/products/aws-direct-connect/reviews?filters%5Bsentiment_snippet%5D=2258539&qs=pros-and-cons#reviews) See Related User Reviews ![ADITYA W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ADITYA W.") AW ADITYA W. Enterprise (\> 1000 emp.) 5.0/5 "Excellent for on Prem to aws cloud connectivity" What do you like about AWS Direct Connect? AWS Direct Connect provides a dedicated, low-latency connection between on-premises infrastructure and AWS, improving performance and reliability. It ##### 5. Security Users appreciate the **enhanced security** and reliability of AWS Direct Connect for their critical data connections. [ See 1 mentions ](https://www.g2.com/products/aws-direct-connect/reviews?filters%5Bsentiment_snippet%5D=2258606&qs=pros-and-cons#reviews) See Related User Reviews ![ADITYA W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ADITYA W.") AW ADITYA W. Enterprise (\> 1000 emp.) 5.0/5 "Excellent for on Prem to aws cloud connectivity" What do you like about AWS Direct Connect? AWS Direct Connect provides a dedicated, low-latency connection between on-premises infrastructure and AWS, improving performance and reliability. It ### Top Cons or Disadvantages of AWS Direct Connect ##### 1. Complex Usability Users find the **initial setup complex** , leading to a time-consuming experience when using AWS Direct Connect. [ See 1 mentions ](https://www.g2.com/products/aws-direct-connect/reviews?filters%5Bsentiment_snippet%5D=2258579&qs=pros-and-cons#reviews) See Related User Reviews ![ADITYA W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ADITYA W.") AW ADITYA W. Enterprise (\> 1000 emp.) 5.0/5 "Excellent for on Prem to aws cloud connectivity" What do you dislike about AWS Direct Connect? While AWS Direct Connect offers reliable performance, initial setup can be complex and time-consuming, especially with colocation providers. It lacks ##### 2. Expensive Users note that AWS Direct Connect can be **expensive** due to extra costs for port fees and data transfer. [ See 1 mentions ](https://www.g2.com/products/aws-direct-connect/reviews?filters%5Bsentiment_snippet%5D=2258552&qs=pros-and-cons#reviews) See Related User Reviews ![ADITYA W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ADITYA W.") AW ADITYA W. Enterprise (\> 1000 emp.) 5.0/5 "Excellent for on Prem to aws cloud connectivity" What do you dislike about AWS Direct Connect? While AWS Direct Connect offers reliable performance, initial setup can be complex and time-consuming, especially with colocation providers. It lacks ##### 3. Slow Response Users face **slow response times** when troubleshooting AWS Direct Connect, complicating issue resolution and prolonging downtime. [ See 1 mentions ](https://www.g2.com/products/aws-direct-connect/reviews?filters%5Bsentiment_snippet%5D=2258526&qs=pros-and-cons#reviews) See Related User Reviews ![ADITYA W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ADITYA W.") AW ADITYA W. Enterprise (\> 1000 emp.) 5.0/5 "Excellent for on Prem to aws cloud connectivity" What do you dislike about AWS Direct Connect? While AWS Direct Connect offers reliable performance, initial setup can be complex and time-consuming, especially with colocation providers. It lacks ##### 4. Technical Difficulties Users often face **technical difficulties** during setup, configuration, and troubleshooting with AWS Direct Connect. [ See 1 mentions ](https://www.g2.com/products/aws-direct-connect/reviews?filters%5Bsentiment_snippet%5D=2258508&qs=pros-and-cons#reviews) See Related User Reviews ![ADITYA W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ADITYA W.") AW ADITYA W. Enterprise (\> 1000 emp.) 5.0/5 "Excellent for on Prem to aws cloud connectivity" What do you dislike about AWS Direct Connect? While AWS Direct Connect offers reliable performance, initial setup can be complex and time-consuming, especially with colocation providers. It lacks ## Top-Rated Alternatives [ ![OVHcloud](https://images.g2crowd.com/uploads/product/hd_favicon/91038238060f17cb5d0b92514bc8ac68/ovhcloud.svg "OVHcloud") OVHcloud 3.2/5(75) ](https://www.g2.com/products/ovhcloud/reviews) [ ![DigitalOcean](https://images.g2crowd.com/uploads/product/hd_favicon/6028813119dc32d698afd6e25ff33d5b/digitalocean.svg "DigitalOcean") DigitalOcean 4.6/5(756) ](https://www.g2.com/products/digitalocean/reviews) [ ![Vultr](https://images.g2crowd.com/uploads/product/hd_favicon/27c97c7af6d802b5402dcad97f585a40/vultr.svg "Vultr") Vultr 4.3/5(288) ](https://www.g2.com/products/vultr/reviews) [ View All Alternatives ](https://www.g2.com/products/aws-direct-connect/competitors/alternatives) ![ADITYA W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ADITYA W.") AW ADITYA W. Staff Platform Engineer Facilities Services Enterprise (\> 1000 emp.) 8/1/2025 "Excellent for on Prem to aws cloud connectivity" 5/5 What do you like best about AWS Direct Connect? AWS Direct Connect provides a dedicated, low-latency connection between on-premises infrastructure and AWS, improving performance and reliability. It bypasses the public internet, offering consistent bandwidth and enhanced security. It's ideal for high-throughput workloads like data transfer, backups, and hybrid cloud architectures. Direct Connect also supports integration with AWS services like VPC, Transit Gateway, and Direct Connect Gateway for scalable network designs. In my organization, Direct Connect is used as the primary connection to the data center, with a Site-to-Site VPN configured as a backup for redundancy Review collected by and hosted on G2.com. What do you dislike about AWS Direct Connect? While AWS Direct Connect offers reliable performance, initial setup can be complex and time-consuming, especially with colocation providers. It lacks built-in redundancy, requiring manual configuration for high availability. There are additional costs for port fees, data transfer, and cross-connects, which can add up. Troubleshooting issues often involves coordination between AWS, ISPs, and third-party vendors, making root cause analysis slower. Review collected by and hosted on G2.com. What problems is AWS Direct Connect solving and how is that benefiting you? AWS Direct Connect solves the problem of unreliable and inconsistent network performance over the public internet by providing a dedicated, private connection to AWS. This results in lower latency, higher throughput, and more secure data transfers, which are crucial for enterprise workloads. It also helps in meeting compliance requirements for data-sensitive applications by keeping traffic off the public internet. Overall, it ensures stable and predictable network performance, which improves user experience and operational efficiency. In my organization, we use Direct Connect as the primary path to connect our data center to AWS, ensuring stable performance for key applications and services. It’s particularly beneficial for large-scale data transfers such as backups, disaster recovery replication, and hybrid deployments involving services like Amazon S3, EC2, and RDS. From a security and compliance perspective, Direct Connect helps us meet regulatory requirements by keeping traffic off the public internet and allowing us to integrate with private VIFs, Transit Gateway, and Direct Connect Gateway for controlled, segmented access across multiple VPCs and AWS accounts. Additionally, using Site-to-Site VPN as a backup, we’ve achieved a highly available, failover-ready design. Direct Connect also benefits us financially by reducing data transfer costs compared to transferring large volumes over the internet. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 3/10/2026 "Rock-Solid Stability with a Clear Use Case" 5/5 What do you like best about AWS Direct Connect? Stable product with a clear use case. It’s easy to implement, especially on the AWS side. Review collected by and hosted on G2.com. What do you dislike about AWS Direct Connect? Connection speeds feel somewhat limited for some VIP services. Review collected by and hosted on G2.com. What problems is AWS Direct Connect solving and how is that benefiting you? Connectivity from DC to AWS Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Yogesh Kumar V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yogesh Kumar V.") YV Yogesh Kumar V. Senior Lead Network Engineer Enterprise (\> 1000 emp.) 6/29/2022 "best solution for moving from onprem to cloud infra" 5/5 What do you like best about AWS Direct Connect? AWS direct connect has 99.99% availability . Review collected by and hosted on G2.com. What do you dislike about AWS Direct Connect? It should be peering with private IP on routable on internet Review collected by and hosted on G2.com. Recommendations to others considering AWS Direct Connect: everyone should go for AWS direct connect inside of many 3rd party vendors. Free from outages. Review collected by and hosted on G2.com. What problems is AWS Direct Connect solving and how is that benefiting you? ISP connectivity , now it's all AWS cloud infra which is more reliable . Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Megan W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Megan W.") MW Megan W. DevOps Engineer Enterprise (\> 1000 emp.) 6/10/2019 "Great service for improving performance" 4.5/5 What do you like best about AWS Direct Connect? The seamless interface between our on premise and cloud environment. Review collected by and hosted on G2.com. What do you dislike about AWS Direct Connect? Eventual consistency could be improved to reduce redudant data. Review collected by and hosted on G2.com. Recommendations to others considering AWS Direct Connect: If you need to improve latency and relieve the load on your bandwith, give it a try. Review collected by and hosted on G2.com. What problems is AWS Direct Connect solving and how is that benefiting you? It allows you to communicate with your public facing production while maintaining access to your private EC2 instances. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 11/28/2018 "Direct Connect Service As a Whole" 5/5 What do you like best about AWS Direct Connect? Direct Connect now has the ability to provide proper gateway functionality for you entier single or multi accout environment. Review collected by and hosted on G2.com. What do you dislike about AWS Direct Connect? Current limitations of Layer3 feature control on the AWS side once transit leaves your network are still being worked out. Review collected by and hosted on G2.com. Recommendations to others considering AWS Direct Connect: I would definitely look at controlling both private and public space via separate VIF in your original architecture. You might think this is over-architecture at first but the more you look at VPC integration support for all of AWS services that your environment uses you will realize that if you control both public and private space that routing will always work and be able to securely maintain. There will be situations you run into that will cause you pain in routing if you do not own the public space but own the private space. Review collected by and hosted on G2.com. What problems is AWS Direct Connect solving and how is that benefiting you? High volume data transfer and proper mesh networking for hybrid cloud/onpremise environments is why we use the service. The benefits are that we open ourselves to whole new options for network security, private data transfer and private commit pricing to make our environment not only stable but affordable. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Utilities](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Utilities") UU Verified User in Utilities Enterprise (\> 1000 emp.) 11/27/2018 "Direct connect is so much better than VPNs" 5/5 What do you like best about AWS Direct Connect? The performance. The low latency, reliability, and consistancy is key to smooth operations. Review collected by and hosted on G2.com. What do you dislike about AWS Direct Connect? Without a 3rd party it is only possible to connect to a single region at a time. I would prefer to deal directly with Amazon. I can go through a 3rd vendor to provide flexibility to Direct Connect but they are almost a pass thru. I would prefer to connect directly to an AWS datacenter as close as possible to my on-prem datacenter and then be able to route to any region on Amazon's backend. Review collected by and hosted on G2.com. Recommendations to others considering AWS Direct Connect: Do it...especially if you are only in one region. Review collected by and hosted on G2.com. What problems is AWS Direct Connect solving and how is that benefiting you? Direct Connect connections are easier to manage than VPNs. With VPNs, we required multiple stacks of VPN hardware because each VPN requires a unique endpoint/IP on our side. In order to provide that, we have had to invest in stacks of firewalls. Direct Connect consolidated all of that infrastructure. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Myrin N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Myrin N.") MN Myrin N. IT Consultant / Network Engineer Internet Small-Business (50 or fewer emp.) 10/19/2018 "AWS Direct Connect provides secure networking between branch offices at MyNew Technologies" 5/5 What do you like best about AWS Direct Connect? Scalability of bandwidth is the most important feature of Direct Connect when establishing a secure communication protocol between our two operation locations. We trust the name of Amazon and feel secure knowing their team is protecting our sensitive data in transport Review collected by and hosted on G2.com. What do you dislike about AWS Direct Connect? Pricing may be a bit steep for us, but the security trade-off is excellent. Review collected by and hosted on G2.com. Recommendations to others considering AWS Direct Connect: Must have product. Review collected by and hosted on G2.com. What problems is AWS Direct Connect solving and how is that benefiting you? We previously used other VPN's for connecting our offices, but the vendors did not offer a 99.9999% uptime and no failover systems to keep our connection active. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Forrest K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Forrest K.") FK Forrest K. Commercial Account Executive Information Technology and Services Enterprise (\> 1000 emp.) 7/20/2018 Business partner of the seller or seller's competitor, not included in G2 scores. "Run a Cost Effective Hybrid Cloud Solution " 4.5/5 What do you like best about AWS Direct Connect? I've worked with many customers who start-up in AWS (Amazon makes it really easy), but quickly find as their user base grows, so does their monthly bill. Making the capital investment in your own environment to move daily, mission-critical computing workflows can substantially decrease your operations cost. The added benefit is you still get to utilize AWS' cloud for other computing functions like DevOps. Review collected by and hosted on G2.com. What do you dislike about AWS Direct Connect? You are adding a spoke onto your cloud, so you have to be very careful as to how you deploy this strategy. If you have users across the world, you may want to find a way to keep the functions important to your end user in the cloud. Review collected by and hosted on G2.com. Recommendations to others considering AWS Direct Connect: Direct connecting into AWS has been an easier process than a direct connect into Azure. If you are to evaluate Azure as well for your hybrid cloud strategy please keep in mind you'll need 2 connections. Azure as far as I'm aware still uses 2 connections to send and receive information. It's over the same pipe for AWS! Review collected by and hosted on G2.com. What problems is AWS Direct Connect solving and how is that benefiting you? Operation efficiencies while staying lean on our operating budget. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Human Resources](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Human Resources") AH Verified User in Human Resources Mid-Market (51-1000 emp.) 11/28/2018 "Depends on use" 3.5/5 What do you like best about AWS Direct Connect? How Simple it is. it provides a low latency connections to the AWS, The AWS direct connect gateway is an awesome way to simpliy your connectivity model. Review collected by and hosted on G2.com. What do you dislike about AWS Direct Connect? it's expensive if you do not have a good use case. There is other ways to sovle the same problem if you have low traffic. Review collected by and hosted on G2.com. Recommendations to others considering AWS Direct Connect: Make sure the cost is worth it. Just like everything in AWS you need to make sure the problem you are attempting to solve is worth the price to solve it. Review collected by and hosted on G2.com. What problems is AWS Direct Connect solving and how is that benefiting you? It was purchased with the idea of low latency to the cloud. but we dont use it very much and we could have solved the same problem with vpn. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Monica M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Monica M.") MM Monica M. Software Development Intern Computer Software Enterprise (\> 1000 emp.) 11/15/2018 "AWS Direct Connect!" 4.5/5 What do you like best about AWS Direct Connect? AWS Direct Connect is pretty easy to set up and use. There is also a lot of support from Amazon if you have any questions or concerns. Review collected by and hosted on G2.com. What do you dislike about AWS Direct Connect? If there are any issues, you have to contact Amazon directly. There is not much support for it on online forums. Review collected by and hosted on G2.com. What problems is AWS Direct Connect solving and how is that benefiting you? It provides a cloud service solution that makes it easy to establish a dedicated network connection from your premises to AWS. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Work at Amazon Web Services (AWS)? Claim this profile to respond to reviews, update product info, and reach in-market buyers. 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