AWS Config Reviews & Product Details

AWS Config is a fully managed service that enables you to assess, audit, and evaluate the configurations of your AWS resources. It provides a detailed inventory of your AWS resources and their configurations, continuously monitors and records configuration changes, and allows you to automate the evaluation of recorded configurations against desired configurations. This helps in maintaining compliance and security within your AWS environment. Key Features and Functionality: - Resource Configuration Tracking: Continuously monitors and records configurations of your AWS resources, providing a comprehensive inventory and history of configuration changes. - Compliance Auditing: Evaluates resource configurations against desired states or compliance policies, enabling automated compliance checks and reporting. - Change Management: Simplifies change management by providing detailed records of configuration changes, aiding in troubleshooting and operational analysis. - Security Analysis: Assists in security monitoring by identifying potential vulnerabilities through configuration assessments and historical analysis. Primary Value and Problem Solved: AWS Config addresses the challenge of managing and maintaining the desired configurations of AWS resources. By providing continuous monitoring, detailed configuration histories, and automated compliance checks, it helps organizations ensure that their AWS environments adhere to internal policies and external regulatory requirements. This reduces the risk of misconfigurations, enhances security posture, and simplifies operational troubleshooting, thereby improving overall governance and operational efficiency.

Seller

Amazon Web Services (AWS)

Discussions

AWS Config Community

Languages Supported

Arabic, German, English, French, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Spanish, Thai, Turkish, Vietnamese, Chinese (Simplified)

Solution Type

Best-of-Breed

Overview by

Pricing

Pricing provided by AWS Config.

Basic

$0.00

View More Pricing Information

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User Insights

Average based on 52 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

AWS Config Integrations

(4)

Integration information sourced from real user reviews.

AWS Config Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is AWS Config, and what problem is it built to solve?

AWS Config helps teams track the configurations of AWS resources and review how they change over time. It addresses the need for visibility into infrastructure changes and for checking whether resources meet defined compliance requirements.

What company sizes and industries is AWS Config the best fit for?

Positive experiences span small businesses, mid-market organizations, and enterprises, with industry representation strongest across several technology and regulated or operational sectors.

Company sizes: Small businesses, mid-market organizations, and enterprises.
Industries: Computer software, IT services, healthcare, financial services, and telecommunications.

What customer support options does AWS Config provide, and how do users find the overall support experience?

Support is available through email/help desk and chat, alongside self-service resources. The support experience comes across as mixed and generally serviceable rather than consistently exceptional.

Is AWS Config considered safe and secure for handling data?

AWS Config is used to track configuration changes, review resource history, and check resources against compliance rules—useful for audit and security oversight. It can help surface misconfigurations, but the coverage and depth of checks depend on supported resource types and how teams configure their rules.

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Vijay T.

Ld Software Eng in Test

Enterprise (> 1000 emp.)

11/27/2018

"Couldn't be more easier"

5/5

What do you like best about AWS Config?

It makes configuration so much more easier and streamlined compared to managing it independently. Review collected by and hosted on G2.com.

What do you dislike about AWS Config?

None yet but it can sometimes be hard to figure out part of the configuration options. Review collected by and hosted on G2.com.

you z.

cloud security leader

Enterprise (> 1000 emp.)

11/30/2018

"AWS Config review"

3/5

What do you like best about AWS Config?

That there are ready config templates to choose from Review collected by and hosted on G2.com.

What do you dislike about AWS Config?

the billing at the start of the month instead of pay as you go so if u used it for 2 hrs pay for 2 hrs not the whole month / per config Review collected by and hosted on G2.com.

David R.

Technical Architect - IT

Enterprise (> 1000 emp.)

11/27/2018

"AWS Config experience"

5/5

What do you like best about AWS Config?

It identifies every change made to the config and it helps to easily do change management Review collected by and hosted on G2.com.

What do you dislike about AWS Config?

So far I dont have anything that I dislike Review collected by and hosted on G2.com.

Verified User in Retail

Enterprise (> 1000 emp.)

11/26/2018

"aws config a cm item repo for all aws service"

3.5/5

What do you like best about AWS Config?

This service is very convenient. very easy to set up and watch configuration changes on many regions seamlessly Review collected by and hosted on G2.com.

What do you dislike about AWS Config?

the cost could be prohibitive when you are unaware of how the charges are accrued. Review collected by and hosted on G2.com.

Recommendations to others considering AWS Config:

excellent tool, make sure you have a good use case as well as an understanding of how costs will be accrued Review collected by and hosted on G2.com.

What problems is AWS Config solving and how is that benefiting you?

we are using config changes to watch for tag availability of instances that are to be backed up in the cloud Review collected by and hosted on G2.com.

Brian H.

Director: Architecture, Services and Operations

Information Technology and Services

Enterprise (> 1000 emp.)

11/27/2018

"SLow to Start"

4/5

What do you like best about AWS Config?

IN the box configurations are now easily available. Review collected by and hosted on G2.com.

What do you dislike about AWS Config?

BUilding new checks from scratch can be difficult Review collected by and hosted on G2.com.

Verified User in Computer Software

Mid-Market (51-1000 emp.)

11/26/2018

"Comprehensive overview of all configuration changes"

4.5/5

What do you like best about AWS Config?

Ease of usage. It is pretty easy to identify any changes within a specific time slice. Review collected by and hosted on G2.com.

What do you dislike about AWS Config?

Not exactly a product issue, but the way we use AWS Config needs us to wait for 15 minutes to see a change Review collected by and hosted on G2.com.

Verified User in Financial Services

Enterprise (> 1000 emp.)

11/28/2018

Business partner of the seller or seller's competitor, not included in G2 scores.

"Aws Config"

5/5

What do you like best about AWS Config?

The service makes it so easy to maintain basic compliance of AWS resources. AWS already has a bunch of Config rules that we could leverage and on top of that we could write custom rules. Review collected by and hosted on G2.com.

What do you dislike about AWS Config?

The interactive dashboard/graph could be more interactive or feature driven. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

11/28/2018

Business partner of the seller or seller's competitor, not included in G2 scores.

"AWS Config Compliance Review"

4/5

What do you like best about AWS Config?

Ease of use, Rich API, Deep integration with AWS services, Allow compliance as code Review collected by and hosted on G2.com.

What do you dislike about AWS Config?

Difficult to parse the output out of the box. Requires the use of Lambda or similar process to make alerts human friendly. Review collected by and hosted on G2.com.