AWS Config Reviews & Product Details

AWS Config is a fully managed service that enables you to assess, audit, and evaluate the configurations of your AWS resources. It provides a detailed inventory of your AWS resources and their configurations, continuously monitors and records configuration changes, and allows you to automate the evaluation of recorded configurations against desired configurations. This helps in maintaining compliance and security within your AWS environment. Key Features and Functionality: - Resource Configuration Tracking: Continuously monitors and records configurations of your AWS resources, providing a comprehensive inventory and history of configuration changes. - Compliance Auditing: Evaluates resource configurations against desired states or compliance policies, enabling automated compliance checks and reporting. - Change Management: Simplifies change management by providing detailed records of configuration changes, aiding in troubleshooting and operational analysis. - Security Analysis: Assists in security monitoring by identifying potential vulnerabilities through configuration assessments and historical analysis. Primary Value and Problem Solved: AWS Config addresses the challenge of managing and maintaining the desired configurations of AWS resources. By providing continuous monitoring, detailed configuration histories, and automated compliance checks, it helps organizations ensure that their AWS environments adhere to internal policies and external regulatory requirements. This reduces the risk of misconfigurations, enhances security posture, and simplifies operational troubleshooting, thereby improving overall governance and operational efficiency.

Seller

Amazon Web Services (AWS)

Discussions

AWS Config Community

Languages Supported

Arabic, German, English, French, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Spanish, Thai, Turkish, Vietnamese, Chinese (Simplified)

Solution Type

Best-of-Breed

Overview by

Pricing

Pricing provided by AWS Config.

Basic

$0.00

View More Pricing Information

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User Insights

Average based on 52 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

AWS Config Integrations

(4)

Integration information sourced from real user reviews.

AWS Config Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is AWS Config, and what problem is it built to solve?

AWS Config helps teams track the configurations of AWS resources and review how they change over time. It addresses the need for visibility into infrastructure changes and for checking whether resources meet defined compliance requirements.

What company sizes and industries is AWS Config the best fit for?

Positive experiences span small businesses, mid-market organizations, and enterprises, with industry representation strongest across several technology and regulated or operational sectors.

Company sizes: Small businesses, mid-market organizations, and enterprises.
Industries: Computer software, IT services, healthcare, financial services, and telecommunications.

What customer support options does AWS Config provide, and how do users find the overall support experience?

Support is available through email/help desk and chat, alongside self-service resources. The support experience comes across as mixed and generally serviceable rather than consistently exceptional.

Is AWS Config considered safe and secure for handling data?

AWS Config is used to track configuration changes, review resource history, and check resources against compliance rules—useful for audit and security oversight. It can help surface misconfigurations, but the coverage and depth of checks depend on supported resource types and how teams configure their rules.

G2 reviews are authentic and verified.

Here's how.

Igor Z.

Senior DevOps Manager

Enterprise (> 1000 emp.)

Originally submitted 7/27/2021

"Great product"

5/5

What do you like best about AWS Config?

The possibility to do an audit and assessment in one place Review collected by and hosted on G2.com.

What do you dislike about AWS Config?

The interface is quite not intuitive. It's not easy to navigate Review collected by and hosted on G2.com.

Vishnu V.

Staff Engineer

Mid-Market (51-1000 emp.)

8/3/2021

"Very helpful for audit"

5/5

What do you like best about AWS Config?

We can track all the config changes in the AWS account, which makes the audit process fast and smooth Review collected by and hosted on G2.com.

What do you dislike about AWS Config?

A lot of scopes to increase user experience by developing better user interface Review collected by and hosted on G2.com.

Chinmay V.

Small-Business (50 or fewer emp.)

6/26/2020

"Good service for monitoring AWS services at one place"

5/5

What do you like best about AWS Config?

The loved the integration in AWS config a user can manage and monitor the configuration resources of amazon web services. Review collected by and hosted on G2.com.

What do you dislike about AWS Config?

I feel the integration is good but sometimes when the load on server is heavy it lags a bit but that is understandable. Review collected by and hosted on G2.com.

Recommendations to others considering AWS Config:

I would recommend to include more AWS services to the config Review collected by and hosted on G2.com.

What problems is AWS Config solving and how is that benefiting you?

Evaluating and managing the resources provided by the AWS service. It has benefitted us in managing the resources at one place. Earlier we had to monitor and evaluate each AWS service manually now we have the freedom to do that at one place. Review collected by and hosted on G2.com.

Verified User in Accounting

Mid-Market (51-1000 emp.)

7/10/2020

"Good review for AWS Config"

3.5/5

What do you like best about AWS Config?

super concise and easy to follow. Understandability is very easy and learned the program very quickly. Review collected by and hosted on G2.com.

What do you dislike about AWS Config?

Sometimes the system is laggy or I lose data. Would love to implement a better safe method to save and store data. Review collected by and hosted on G2.com.

Erin Q.

Team Manager

Enterprise (> 1000 emp.)

11/11/2018

"Easy To Use And Implement, And Documentation Is Clear And Concise"

4/5

What do you like best about AWS Config?

I love the performance of the services, as well as the flexibility to choose which one(s) I need to solve a particular problem. I also love the huge variety of services available. Review collected by and hosted on G2.com.

What do you dislike about AWS Config?

The costs of some of the services are too high. They are (generally) competitive across the various cloud providers, but I still think they are too high. Review collected by and hosted on G2.com.

Recommendations to others considering AWS Config:

Have a minimum knowledge of technical jargon as well as what product/service will actually cover your need. You don't need to pay for Lambda, S3 and EC2 when only a simple Instance of EC2 will do enough. Review collected by and hosted on G2.com.

What problems is AWS Config solving and how is that benefiting you?

This is by far one of the best features as you can quickly jump to the service that you need and start working with it. Each service lists its own options which are explained in detail. And help is just a click distance. AWS features have the best documentation you can find and you can adapt their solutions to your needs. The only drawback is that if you don't know what you need, you can get overwhelmed by the multitude of their options. Review collected by and hosted on G2.com.

Verified User in Computer Software

Mid-Market (51-1000 emp.)

11/26/2018

"AWS Config"

3.5/5

What do you like best about AWS Config?

AWS Config does a fantastic job of improving governance and supporting compliance across many services. Config makes it very easy to observe configuration history for every resource in the account. Custom Config rules allow us to support business specific compliance requirements. Review collected by and hosted on G2.com.

What do you dislike about AWS Config?

The service can take a significant amount of time to re-evaluate rules with large numbers of resources. In some cases API errors are returned in the console. Not all AWS resources are supported yet by Config which makes it challenging to enforce compliance for every resource in an account. Review collected by and hosted on G2.com.

Brian M.

Enterprise (> 1000 emp.)

11/26/2018

"Useful but pricey"

4.5/5

What do you like best about AWS Config?

I like that is easy to use and that it is easy to see compliant and non-compliant resources Review collected by and hosted on G2.com.

What do you dislike about AWS Config?

I help manage over 120 AWS accounts and there is no consistent region that resources are deployed in, but when we deploy Config rules to 120 accounts over 16+ regions, it can become very costly for each Config Rule Review collected by and hosted on G2.com.

Santhosh K S.

Sr. Cloud Architect

Information Technology and Services

Mid-Market (51-1000 emp.)

11/27/2018

"Cloud Governance"

5/5

What do you like best about AWS Config?

Having compliance rules and sending audit report back to make sure that every developer using the account are not deviating from the planned design principles. Helps with security and notifications when something changes. Review collected by and hosted on G2.com.

What do you dislike about AWS Config?

Currently I do not see anything that I think should be added or improved. I like the product. Review collected by and hosted on G2.com.

Ramesh O.

Machine Learning Engineer

Computer Software

Small-Business (50 or fewer emp.)

10/30/2018

"AWS Config"

4/5

What do you like best about AWS Config?

The way it works and simplifies handling my resources. Review collected by and hosted on G2.com.

What do you dislike about AWS Config?

Some time it becomes too complicated to handle the suggestions. Review collected by and hosted on G2.com.

Santhi Sushma K.

Software Development Intern

Internet

Small-Business (50 or fewer emp.)

5/12/2018

"Used for college project - best product"

5/5

What do you like best about AWS Config?

Having used this for academic project to work on mapreduce, we liked the product as it is very simple to understand and easy to use. I like the interface. Interface is simple and it is suggested to go through user documentation before using the product. Review collected by and hosted on G2.com.

What do you dislike about AWS Config?

Does not provide all the features for basic version. Interface is simple and it is suggested to go through user documentation before using the product. for academic project to work on mapreduce, we liked the product as it is very simple to understand and easy to use.But I like the interface. Review collected by and hosted on G2.com.

Recommendations to others considering AWS Config:

Interface is simple and it is suggested to go through user documentation before using the product. Review collected by and hosted on G2.com.

What problems is AWS Config solving and how is that benefiting you?

Have used it for academic project. Interface is simple and it is suggested to go through user documentation before using the product. for academic project to work on mapreduce, we liked the product as it is very simple to understand and easy to use. I like the interface. Review collected by and hosted on G2.com.