AWS Config Reviews & Product Details

AWS Config is a fully managed service that enables you to assess, audit, and evaluate the configurations of your AWS resources. It provides a detailed inventory of your AWS resources and their configurations, continuously monitors and records configuration changes, and allows you to automate the evaluation of recorded configurations against desired configurations. This helps in maintaining compliance and security within your AWS environment. Key Features and Functionality: - Resource Configuration Tracking: Continuously monitors and records configurations of your AWS resources, providing a comprehensive inventory and history of configuration changes. - Compliance Auditing: Evaluates resource configurations against desired states or compliance policies, enabling automated compliance checks and reporting. - Change Management: Simplifies change management by providing detailed records of configuration changes, aiding in troubleshooting and operational analysis. - Security Analysis: Assists in security monitoring by identifying potential vulnerabilities through configuration assessments and historical analysis. Primary Value and Problem Solved: AWS Config addresses the challenge of managing and maintaining the desired configurations of AWS resources. By providing continuous monitoring, detailed configuration histories, and automated compliance checks, it helps organizations ensure that their AWS environments adhere to internal policies and external regulatory requirements. This reduces the risk of misconfigurations, enhances security posture, and simplifies operational troubleshooting, thereby improving overall governance and operational efficiency.

Seller

Amazon Web Services (AWS)

Discussions

AWS Config Community

Languages Supported

Arabic, German, English, French, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Spanish, Thai, Turkish, Vietnamese, Chinese (Simplified)

Solution Type

Best-of-Breed

Overview by

Pricing

Pricing provided by AWS Config.

Basic

$0.00

View More Pricing Information

Top-Rated Alternatives

Azure Automation & Control

4.4/5(66)

ServiceNow IT Service Management

4.5/5(2,028)

IBM Terraform (formerly HashiCorp Terraform)

4.6/5(152)

View All Alternatives

User Insights

Average based on 52 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

AWS Config Integrations

(4)

Integration information sourced from real user reviews.

AWS Config Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is AWS Config, and what problem is it built to solve?

AWS Config helps teams track the configurations of AWS resources and review how they change over time. It addresses the need for visibility into infrastructure changes and for checking whether resources meet defined compliance requirements.

What company sizes and industries is AWS Config the best fit for?

Positive experiences span small businesses, mid-market organizations, and enterprises, with industry representation strongest across several technology and regulated or operational sectors.

Company sizes: Small businesses, mid-market organizations, and enterprises.
Industries: Computer software, IT services, healthcare, financial services, and telecommunications.

What customer support options does AWS Config provide, and how do users find the overall support experience?

Support is available through email/help desk and chat, alongside self-service resources. The support experience comes across as mixed and generally serviceable rather than consistently exceptional.

Is AWS Config considered safe and secure for handling data?

AWS Config is used to track configuration changes, review resource history, and check resources against compliance rules—useful for audit and security oversight. It can help surface misconfigurations, but the coverage and depth of checks depend on supported resource types and how teams configure their rules.

G2 reviews are authentic and verified.

Here's how.

Karthik L.

Small-Business (50 or fewer emp.)

10/19/2023

"Aws confige review"

3.5/5

What do you like best about AWS Config?

It helps me view my configuration of my every important resources in a single place Review collected by and hosted on G2.com.

What do you dislike about AWS Config?

Just want to say best in business. No dislikes as of now Review collected by and hosted on G2.com.

Gourav D.

Small-Business (50 or fewer emp.)

10/17/2023

"AWS Config"

5/5

What do you like best about AWS Config?

AWS config is really very sorted tool. It solves almost all the issues of IT infra. Review collected by and hosted on G2.com.

What do you dislike about AWS Config?

Everything looks good about Amazon Web Services. Review collected by and hosted on G2.com.

Ramakrishna K.

Lead Engineer

Enterprise (> 1000 emp.)

10/6/2023

"AWS cloud"

5/5

What do you like best about AWS Config?

It's most powerful and it's store Many configuration changes. If someone change the configuration using config we can Identify changes and revert the changes Review collected by and hosted on G2.com.

What do you dislike about AWS Config?

All are good, I didn't find any dislikes about AWS config Review collected by and hosted on G2.com.

Amit A.

Associate Staff Engineer

Enterprise (> 1000 emp.)

10/27/2023

"What to expect from Aws config"

5/5

What do you like best about AWS Config?

Its ability to provide comprehensive resource inventory and config history Review collected by and hosted on G2.com.

What do you dislike about AWS Config?

the setup might be complex for some, less user friendly maybe Review collected by and hosted on G2.com.

Verified User in Computer Software

Mid-Market (51-1000 emp.)

10/20/2023

"Best in Class AWS Config"

5/5

What do you like best about AWS Config?

I used AWS config for AWS EC2 and SNS for monitoring and getting insight from them. It's best service and i can use it for checking dependency as well. Review collected by and hosted on G2.com.

What do you dislike about AWS Config?

I find navigability bit difficult in AWS config. Else everything is excellent. Review collected by and hosted on G2.com.

Mohammad M.

Senior Linux Administrator

Enterprise (> 1000 emp.)

10/24/2023

"AWS is market lead and top in technology"

5/5

What do you like best about AWS Config?

There is nothing to say bad about AWS,all is good Review collected by and hosted on G2.com.

What do you dislike about AWS Config?

Nothing to say dislike. Hence its my fab technology Review collected by and hosted on G2.com.

Verified User in Information Services

Enterprise (> 1000 emp.)

11/9/2023

"Paradise for developers"

5/5

What do you like best about AWS Config?

It helps you record configuration changes to software within EC2 instances in your AWS account and also virtual machines or servers in your on-premises environment. Review collected by and hosted on G2.com.

What do you dislike about AWS Config?

Absolutely nothing to dislike about the product Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing

Enterprise (> 1000 emp.)

10/23/2023

"Good tool"

4/5

What do you like best about AWS Config?

Convenient to track changes & compliances. Review collected by and hosted on G2.com.

What do you dislike about AWS Config?

A little difficult to track cost & pricing of the tool. Sometimes we end up overpaying. Review collected by and hosted on G2.com.

Mario C.

Chief Executive Officer

Small-Business (50 or fewer emp.)

Originally submitted 7/16/2020

"I have used AWS products and they have worked perfect."

4.5/5

What do you like best about AWS Config?

It is easy to use - and easy to understand, very user friendly. Review collected by and hosted on G2.com.

What do you dislike about AWS Config?

the price - maybe it can be cheaper, that would be great. Review collected by and hosted on G2.com.

Aaron A.

Systems Architect

Small-Business (50 or fewer emp.)

8/31/2021

"Need to track changes in your AWS account? Use Config"

5/5

What do you like best about AWS Config?

I love the timeline feature. Very nice to be able to see a timeline view of changes to a resource, as well as any linked resources. Review collected by and hosted on G2.com.

What do you dislike about AWS Config?

Config does not show resource names, only resource AWS IDs. It makes it more difficult to know which resource you're viewing. For instance, when looking at the EC2 instances, Config only shows the instance ID, so in order to know which instance you're looking at, you have to go to the EC2 console and match up the instance ID. Review collected by and hosted on G2.com.

Recommendations to others considering AWS Config:

If you are looking for an AWS native tool to track compliance and changes to resources over time, this is the tool to use. Review collected by and hosted on G2.com.

What problems is AWS Config solving and how is that benefiting you?

Compliance. We have to track changes to our AWS resources across time and make sure they meet our policies. Review collected by and hosted on G2.com.