--- title: Awaz AI Reviews meta_title: 'Awaz AI Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Awaz AI works for a business like yours. aggregate_rating: rating_value: 3.9 review_count: 7 scale: '5' date_modified: '2026-09-28' parent_category: name: Artificial Intelligence url: https://www.g2.com/categories/artificial-intelligence ---

Awaz AI Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the available customer service for engaging support and assistance whenever needed. (1 mentions)
Users report dashboard issues with Awaz AI, feeling misled about features that don't function as promised. (1 mentions)
Users experience difficult navigation with Awaz AI, leading to frustration over features and functionality that don't work as promised. (1 mentions)
Users experience email communication issues with Awaz AI, leading to frustration and unresolved problems regarding features and refunds. (1 mentions)
Users criticize Awaz AI for being expensive with disappointing features and poor customer service, feeling scammed overall. (1 mentions)
Users report significant integration difficulty with Awaz AI, facing feature malfunctions and misleading representations of functionality. (1 mentions)

Top Pros or Advantages of Awaz AI

Top Cons or Disadvantages of Awaz AI

Awaz AI Reviews (7)

Reviews

Awaz AI Reviews (7)

3.9
7 reviews
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Verified User
A
Verified User
President
Small-Business (50 or fewer emp.)
0/5

Having spent a year using the product, this reviewer describes their experience as extremely frustrating due to the company's dishonest representation of features. They report that many promised functionalities did not work and faced difficulties in obtaining a refund after realizing the issues.

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Summarized using AI
JB
Jeremy B.
CEO
Small-Business (50 or fewer emp.)
"Powerful Platform with Frictionless Onboarding and Serious Potential"
5/5
What do you like best about Awaz AI?

The onboarding and setup process was impressively smooth for a voice AI platform — Awaz made it easy to get up and running without needing to dig through endless documentation or code. The UI is clean, the flow builder is intuitive, and webhook/API support is plug-and-play for tools like n8n, Twilio, and Google Calendar.

Even as a non-developer, I could connect our call logic, booking links, and notifications in a single session. I can already tell Awaz is built for serious business users — not just tinkerers. Review collected by and hosted on G2.com.

What do you dislike about Awaz AI?

Nothing as "not worked or broken" yet ... so I don't really have any dislikes at this point. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"it actually works"
4/5
What do you like best about Awaz AI?

We started using Awaz to automate some of our sales outreach, mainly lead follow-ups and event reminders and it’s been great so far. The voice AI is surprisingly natural, and most people don’t even realise they’re talking to a bot.

What I really like is how customisable the flows are. You can tweak the tone and responses to match your brand, and once it’s set up, it just runs in the background. We’ve booked more demos in the past month than we did with manual follow-ups. Review collected by and hosted on G2.com.

What do you dislike about Awaz AI?

There’s a bit of a learning curve at the start, and you do need to test the flows properly, but the Awaz team has been pretty responsive and open to feedback. It’s definitely freed up time for our sales team to focus on warmer leads. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
IM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Finally, an AI voice platform that actually works"
3.5/5
What do you like best about Awaz AI?

Awaz is incredibly easy to use for something so powerful.

The AI voices sound natural, the interface is intuitive, and the customization options for prompts and call flows are super flexible. I especially love how well it connects with Zapier and WhatsApp and makes automation feel seamless. The support team is responsive and takes feature requests seriously, which is rare. Review collected by and hosted on G2.com.

What do you dislike about Awaz AI?

A few features still feel early-stage. I’d love more control over advanced analytics and a bit more flexibility with multilingual voice support. The interface could also use a few UX tweaks in parts of the agent builder.. nothing major, but it would help polish the experience. Review collected by and hosted on G2.com.

CARLOS S.
CS
CARLOS S.
Owner
Small-Business (50 or fewer emp.)
"Great AI voice Platform"
5/5
What do you like best about Awaz AI?

Their support is excellent, the platform is easy to manage, and the pricing is very competitive. I’ve tried a few other companies before, and so far, Awaz has been the best by far! Review collected by and hosted on G2.com.

What do you dislike about Awaz AI?

So far everything is great! Maybe a little bit of the learning curve but that’s normal for any new system. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Works so good. Amazing staff and support"
5/5
What do you like best about Awaz AI?

Must join platform. Very easy to use, does exactly what it’s meant to do. It’s a game changer. Staff are very good and support is excellent. Review collected by and hosted on G2.com.

What do you dislike about Awaz AI?

So far nothing at all. I’ve had awesome experience so far. Review collected by and hosted on G2.com.

Khalif J.
KJ
Khalif J.
Construction Project Manager
Small-Business (50 or fewer emp.)
"Awaz AI"
5/5
What do you like best about Awaz AI?

Awaz AI, is the perfect platform for white label product. It's the most complete system for me. Review collected by and hosted on G2.com.

What do you dislike about Awaz AI?

No dislikes at this moment! - everything so far had been great! Review collected by and hosted on G2.com.