--- title: Awaz AI Reviews meta_title: 'Awaz AI Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Awaz AI works for a business like yours. aggregate_rating: rating_value: 3.9 review_count: 7 scale: '5' date_modified: '2026-07-18' parent_category: name: Artificial Intelligence url: https://www.g2.com/categories/artificial-intelligence --- # Awaz AI Reviews **Vendor:** Awaz AI **Category:** [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants) **Average Rating:** 3.9/5.0 **Total Reviews:** 7 ## About Awaz AI Hey, We’re Awaz AI – A voice AI software that helps companies scale outreach, sales, customer engagement and more using lifelike, customisable voice agents. Our users create AI voice agents to spearhead outbound / inbound call campaigns, send follow-up messages / emails to leads, handle customer queries, qualify prospects, and even onboard new users — all without lifting a finger. ## Awaz AI Pros & Cons **What users like:** - Users value the **available customer service** for engaging support and assistance whenever needed. (1 reviews) **What users dislike:** - Users experience **dashboard issues** , finding missing features and inadequate support, leading to dissatisfaction with Awaz AI. (1 reviews) - Users find **difficult navigation** in Awaz AI, complicating the setup process and causing frustration with unfulfilled promises. (1 reviews) - Users report frustrating **email communication issues** with Awaz, facing delays and lack of timely responses from support. (1 reviews) - Users find Awaz AI to be **expensive** and feel misled by unfulfilled promises for features and refunds. (1 reviews) - Users find **integration difficulties** with Awaz AI, as promised features and white labeling are often missing or incomplete. (1 reviews) - Limited Features (1 reviews) - Missing Features (1 reviews) - Poor Customer Support (1 reviews) - Software Bugs (1 reviews) - Ticketing Issues (1 reviews) ## Awaz AI Reviews ### 1. Frustrating Experience with Dishonest Practices **Rating:** 0.0/5.0 stars **Reviewed by:** Tony K. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2025 **What do you like best about Awaz AI?** Absolutely nothing. This is a scammer company. **What do you dislike about Awaz AI?** I had a really tough time with Awaz AI. They were dishonest about the features they offered, and I felt like they falsely represented what their product could do. I paid a thousand dollars for a year, thinking I was getting all these great features, but half of them didn't work once I got into the software. I noticed others were having the same issues, like with white labeling. It seemed like they were using our money to get their software developed, which wasn't how they sold it to us. I tried to cancel almost immediately after realizing this and was essentially told tough luck, they had my money and I wouldn't be getting it back. I was done with them without a refund and now a year later and they even tried to charge my card again without prior notice or permission. Luckily my bank caught it as the company has been flagged and I was able to stop the transaction. Don't let them scam you like they did to me. **What problems is Awaz AI solving and how is that benefiting you?** Awaz is dishonest. They solved no problems. ### 2. Powerful Platform with Frictionless Onboarding and Serious Potential **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy B. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Awaz AI?** The onboarding and setup process was impressively smooth for a voice AI platform — Awaz made it easy to get up and running without needing to dig through endless documentation or code. The UI is clean, the flow builder is intuitive, and webhook/API support is plug-and-play for tools like n8n, Twilio, and Google Calendar. Even as a non-developer, I could connect our call logic, booking links, and notifications in a single session. I can already tell Awaz is built for serious business users — not just tinkerers. **What do you dislike about Awaz AI?** Nothing as "not worked or broken" yet ... so I don't really have any dislikes at this point. **What problems is Awaz AI solving and how is that benefiting you?** Providing AI Voice Agents to my clients. ### 3. it actually works **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2025 **What do you like best about Awaz AI?** We started using Awaz to automate some of our sales outreach, mainly lead follow-ups and event reminders and it’s been great so far. The voice AI is surprisingly natural, and most people don’t even realise they’re talking to a bot. What I really like is how customisable the flows are. You can tweak the tone and responses to match your brand, and once it’s set up, it just runs in the background. We’ve booked more demos in the past month than we did with manual follow-ups. **What do you dislike about Awaz AI?** There’s a bit of a learning curve at the start, and you do need to test the flows properly, but the Awaz team has been pretty responsive and open to feedback. It’s definitely freed up time for our sales team to focus on warmer leads. **What problems is Awaz AI solving and how is that benefiting you?** - outbound outreach, follow ups, less burnout among the SDRs - immediate contacting of leads via awaz bc timing is everything right so better conversions as well ### 4. "Finally, an AI voice platform that actually works'' **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2025 **What do you like best about Awaz AI?** Awaz is incredibly easy to use for something so powerful. The AI voices sound natural, the interface is intuitive, and the customization options for prompts and call flows are super flexible. I especially love how well it connects with Zapier and WhatsApp and makes automation feel seamless. The support team is responsive and takes feature requests seriously, which is rare. **What do you dislike about Awaz AI?** A few features still feel early-stage. I’d love more control over advanced analytics and a bit more flexibility with multilingual voice support. The interface could also use a few UX tweaks in parts of the agent builder.. nothing major, but it would help polish the experience. **What problems is Awaz AI solving and how is that benefiting you?** Awaz AI is solving the problem of manual, repetitive outreach.. especially follow-ups and lead qualification, that usually takes up a huge amount of time and resources. Instead of hiring more people or using clunky call centers, I can now automate those conversations with a voice AI that actually sounds human and can handle real-time dialogues. It’s helped respond to leads instantly, qualify them on the spot, and even trigger follow-up messages via WhatsApp or email — all without lifting a finger. The biggest benefit? saving time, reducing overheads, and still giving leads a fast, professional first touch. ### 5. Great AI voice Platform **Rating:** 5.0/5.0 stars **Reviewed by:** CARLOS S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Awaz AI?** Their support is excellent, the platform is easy to manage, and the pricing is very competitive. I’ve tried a few other companies before, and so far, Awaz has been the best by far! **What do you dislike about Awaz AI?** So far everything is great! Maybe a little bit of the learning curve but that’s normal for any new system. **What problems is Awaz AI solving and how is that benefiting you?** Helping us to grow our agency. ### 6. Works so good. Amazing staff and support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Awaz AI?** Must join platform. Very easy to use, does exactly what it’s meant to do. It’s a game changer. Staff are very good and support is excellent. **What do you dislike about Awaz AI?** So far nothing at all. I’ve had awesome experience so far. **What problems is Awaz AI solving and how is that benefiting you?** Awaz has opened a massive opportunity for us with automated ai voice calls. There’s so much that can be done. ### 7. Awaz AI **Rating:** 5.0/5.0 stars **Reviewed by:** Khalif J. | Construction Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Awaz AI?** Awaz AI, is the perfect platform for white label product. It's the most complete system for me. **What do you dislike about Awaz AI?** No dislikes at this moment! - everything so far had been great! **What problems is Awaz AI solving and how is that benefiting you?** Call backs, confirm and making appointments plus answering simple questions. - [View Awaz AI pricing details and edition comparison](https://www.g2.com/products/awaz-ai/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+11%3A27%3A04+-0500&secure%5Bsession_id%5D=df9c6671-ade2-474c-9f7a-cc926fe8f29d&secure%5Btoken%5D=259eac598867c2574599bcfb66d8732c923d33d0aa29245860d74b9060560e3c&format=llm_user) ## Awaz AI Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Feedback Management** - Feedback Management **Document Management** - Document Management **Reporting/Analytics** - Reporting/Analytics **Security & Compliance** - Security & Compliance **Human-in-the-loop (HITL)** - Human-in-the-loop (HITL) **Personalized Outreach** - Personalized Outreach **Conversational AI** - Conversational AI **Dynamic Modeling** - Dynamic Modeling **CRM Integration** - CRM Integration **Agent Customization** - Agent Customization **Omnichannel Outreach** - Omnichannel Outreach **Follow-Up Scheduling** - Follow-Up Scheduling **Lead Generation** - Lead Generation **Inquiry Routing** - Inquiry Routing **Multi-Channel Campaigns** - Multi-Channel Campaigns **Independent Decision Making** - Independent Decision Making **Outreach Performance Analytics** - Outreach Performance Analytics **Customer Interaction Automation** - Customer Interaction Automation **Problem Solving** - Problem Solving **Task Automation** - Task Automation **Prospect Prioritization** - Prospect Prioritization **Real-time Conversations** - Real-time Conversations **Sales Follow-Up** - Sales Follow-Up **Data Enrichment** - Data Enrichment **Lead Qualification** - Lead Qualification **Sales Automation** - Sales Automation **Lead Facilitation** - Customer-facing Chatbot - Lead Qualification - Lead Follow-up - Meeting Scheduling **Generative AI** - AI Text Summarization **Automation** - Sales Follow-Up - Feedback Collection - Document Processing - Lead Generation - Customer Interaction Automation **Voice Recognition - AI Voice Assistants** - Voice Recognition **Self-Service Experience** - Knowledge Base - Searchable Articles - Community Forums - Mobile Optimization - Personalization **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs - Third-Party Integrations - Meeting Management - Calendar Management - Call Management - Document Management - Contact Management - Task Management - Lead Management - Content Management - Notes Management - Sales Activity Management - Email Management **Autonomy** - Problem Solving - Task Execution - Adaptive Responses - Independent Decision Making **Speech Synthesis - AI Voice Assistants** - Speech Synthesis - Customizable speech - Multiple voice actions **Self-Service Platform** - Branding - Automation - Artificial Intelligence - Integrations **Performance Analysis** - Coaching - Peformance Tracking - Email Tracking - Call Tracking **Outbound Sales** - Follow-Up Scheduling - Prospect Prioritization - Multichannel Campaign Execution - Personalized Outreach - Outreach Performance Analytics **Security and privacy - AI Voice Assistants** - Encrypted communication **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Sales Analysis** - ROI Forecasting - Sales Forecasting **Compatibility - AI Voice Assistants** - Cross platform compatibility **Agentic AI - Customer Self-Service** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - AI/Machine Learning **Additional Functionality** - Email Response Control - Speech Recognition - Customer Engagement - Dashboard - Chat/Messaging - AI Writing Assistant - For Sales Teams/Organizations - Sales Automation - Alerts/Notifications - CRM - Predictive Analytics - Lead Scoring - Templates - Reminders - Email Templates - SMS Messaging - Personalization - Reporting/Analytics - Conversation Intelligence - Lead Engagement - Customer Database - AI Copilot - Omnichannel Outreach - Workflow Automation **Inbound Sales** - Data Enrichment - Inquiry Routing - Feedback Collection - Real-Time Engagement - Lead Qualification ## Top Awaz AI Alternatives - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - 4.3/5.0 (2,363 reviews) - [Jotform AI Agents](https://www.g2.com/products/jotform-ai-agents/reviews) - 4.5/5.0 (660 reviews) - [G2 Marketing Solutions](https://www.g2.com/products/g2/reviews) - 4.6/5.0 (5,373 reviews)