--- title: Call Center Services Reviews meta_title: 'Call Center Services Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Call Center Services works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 8 scale: '5' date_modified: '2026-07-23' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Call Center Services Reviews **Vendor:** Aven Hospitality **Category:** [Contact Center Outsourcing Service Providers](https://www.g2.com/categories/contact-center-outsourcing-services) **Average Rating:** 4.5/5.0 **Total Reviews:** 8 ## About Call Center Services Increase conversion and expand your sales force ## Call Center Services Reviews ### 1. Handle So Many calls and make the things easy and reduce the work load. **Rating:** 3.0/5.0 stars **Reviewed by:** Ravinder S. | Marketing Manager, Education Management, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 09, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Call Center Services?** The automation system of call center services is best. When your business is on auto mode you can make strategies and always make revenue. **What do you dislike about Call Center Services?** Sometime, the voice of the other person is not clear but it's a minor thing. **Recommendations to others considering Call Center Services:** Yes, if your business is engaged with cold calling or calling, you can use this to reduce the burden. **What problems is Call Center Services solving and how is that benefiting you?** I refer to CCS, a commonly used abbreviation within my team. CCS is straightforward and user-friendly. Once training is complete, everything runs smoothly. It has resolved my call-hanging issues and helps me efficiently make calls while keeping records organized. ### 2. Unable to open ticket image **Rating:** 4.0/5.0 stars **Reviewed by:** Saud P. | Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic Review from User Profile:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** April 10, 2025 **What do you like best about Call Center Services?** As soon as the query is raised, there are solutions within 24H provided. **What do you dislike about Call Center Services?** Sometimes, some agent provides incorrect information, due to which we need to keep follow-ups. **What problems is Call Center Services solving and how is that benefiting you?** The call center provides a quick reply to the problem raised, and it's quite easy to solve the problem due to it ### 3. Call centre service **Rating:** 4.5/5.0 stars **Reviewed by:** Bhupendra S. | Managing Director, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 09, 2025 **What do you like best about Call Center Services?** Even thing is good in call centre services. **What do you dislike about Call Center Services?** There is no such kind of issue I have in call centre service **Recommendations to others considering Call Center Services:** I strongly recommend everyone to go with call centre services **What problems is Call Center Services solving and how is that benefiting you?** Call centre solve every customer problems when we did not get solution by own then dial a toll free number and call centre agent provide us the software solutions. ### 4. Easy to Talk **Rating:** 5.0/5.0 stars **Reviewed by:** Saisree P. | Customer Success Associate, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 15, 2025 **What do you like best about Call Center Services?** Customers receive faster, more accurate service with these tools. **What do you dislike about Call Center Services?** The one area of customer service I dislike is verbally abusive customers. **What problems is Call Center Services solving and how is that benefiting you?** Call center services address issues like providing immediate customer support, resolving problems, and gathering customer feedback. ### 5. We get solution by contacting call center services **Rating:** 5.0/5.0 stars **Reviewed by:** Sarita G. | Tester, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **G2 Icon:** Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. **Reviewed Date:** April 10, 2025 **What do you like best about Call Center Services?** They offer range of services and support through out the execution of product **What do you dislike about Call Center Services?** Nothing, services are enough to meet client requirement **Recommendations to others considering Call Center Services:** Any user can use these services from them for best results **What problems is Call Center Services solving and how is that benefiting you?** About the product, ### 6. Help is just a call away **Rating:** 4.5/5.0 stars **Reviewed by:** RATNAM K. | Sr. Sales Specialist , Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 30, 2023 **What do you like best about Call Center Services?** The call center is reachable even after normal working hours, which is a big support for our business. **What do you dislike about Call Center Services?** There are times when you can't get through to the call center staff due to high volume of calls. This needs to be addressed. **Recommendations to others considering Call Center Services:** I highly recommend the call center services. Call center staff are well trained, hence they are able to resolve any technical issues in a very short time. I also like the friendly customer service by the call center team that encourages us to keep dealing with them. **What problems is Call Center Services solving and how is that benefiting you?** Most of the time, technical inquiries like passenger service data transfer with airlines and inquiries related to fare when complex itineraries with multiple airlines and sectors are involved. The call center team is available to assist even after normal office hours to assist the agents. It helps in a big way to provide the services to the end customer. ### 7. Best way to communicate about your thoughts **Rating:** 5.0/5.0 stars **Reviewed by:** Akash M. | Software Engineer, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 29, 2023 **What do you like best about Call Center Services?** It's kind behaviour and instant information providence. **What do you dislike about Call Center Services?** I am most concerned about data security because they easily sell data for money. **What problems is Call Center Services solving and how is that benefiting you?** Call centre services are helping me to get knowledge about new products and easily process the applications. ### 8. Call center service is very practical **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony E. | Quality, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 08, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Call Center Services?** This helps us use techniques to assist your specialist in their growth. **What do you dislike about Call Center Services?** For me right now everything is good. Just need a little adjustments. **Recommendations to others considering Call Center Services:** This is a great service to use in call centers. **What problems is Call Center Services solving and how is that benefiting you?** This helps us to have better customer service. Helps find issues along the way to aid in the company's growth. - [View Call Center Services pricing details and edition comparison](https://www.g2.com/products/aven-hospitality-call-center-services/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-24+15%3A18%3A48+-0500&secure%5Bsession_id%5D=1e6edc71-4b73-46b6-a8d3-08de2953037b&secure%5Btoken%5D=892549237aea3797c2b5a10479fdfcbbaed0389297047a3bc83888c7dedeec63&format=llm_user) ## Top Call Center Services Alternatives - [Bruntwork](https://www.g2.com/products/bruntwork/reviews) - 4.8/5.0 (72 reviews) - [Moneypenny](https://www.g2.com/products/moneypenny-2025-09-24/reviews) - 4.4/5.0 (52 reviews) - [Peak Support](https://www.g2.com/products/peak-support/reviews) - 4.8/5.0 (39 reviews)