MPI connectivity. Unable to generate a repair order from a tablet in the drive to print from inside. Tech support is slow & not very thorough for effective quality control. Review collected by and hosted on G2.com.

RA

RODOLFO A.

Small-Business (50 or fewer emp.)

9/29/2020

"Identify each potential repair to maximize"

4/5

What do you like best about AutoLoop?

Autoloop MPI identifies all repair needs and upsell opportunities during the execution of quick, consistent, and completely transparent multi-point inspections. Review collected by and hosted on G2.com.

What do you dislike about AutoLoop?

NOA HAVE NO CLAIMS AT THE MOMENT. VERY GOOD Review collected by and hosted on G2.com.

Recommendations to others considering AutoLoop:

REAL-TIME RO status updates simplify communications and manage the end-to-end workshop flow with automatic vehicle status updates that are immediately visible to advisors, technicians, and your parts department. Review collected by and hosted on G2.com.

What problems is AutoLoop solving and how is that benefiting you?

Define your inspections - Determine which inspection items are necessary in your service department. You can even define the name of each display item. Review collected by and hosted on G2.com.

RC

Ryan C.

Service Advisor

Mid-Market (51-1000 emp.)

12/21/2018

"Simple and easy to use!"

5/5

What do you like best about AutoLoop?

Simplicity and being able to edit customer information within system. Making appointments has also been a very simple process with AutoLoop. I like that I can also search customers by phone number within the system and schedule them for another appointment within a matter of minutes. Review collected by and hosted on G2.com.

What do you dislike about AutoLoop?

Nothing I can think of at the moment, everything works great! Review collected by and hosted on G2.com.

Recommendations to others considering AutoLoop:

Double check to make sure customer information is up to date and VIN numbers correspond with the rightful owners. Review collected by and hosted on G2.com.

What problems is AutoLoop solving and how is that benefiting you?

How many wait jobs there really are going to be that day and notifying customers ahead of time when we are short on loaner vehicles. Review collected by and hosted on G2.com.

UA

Verified User in Automotive

Mid-Market (51-1000 emp.)

1/27/2019

"Auto loop for scheduling needs"

3.5/5

What do you like best about AutoLoop?

Auto loop is user friendly. Also, it allows you to communicate directly to customers through texting. It works well for scheduling appointments. Review collected by and hosted on G2.com.

What do you dislike about AutoLoop?

Sometimes when having auto loop it takes too many clicks to get to what you want to do. Review collected by and hosted on G2.com.

IR

Verified User in Retail

Small-Business (50 or fewer emp.)

11/28/2017

"Real Time Integration With ease"

2.5/5

What do you like best about AutoLoop?

Fairly easy to use however lots of glitches when it comes to the templates, thank goodness for 24 hr live rep support. Unfortunately I had to teach this program to myself so over the time span of a month some reps were extremely helpful others had me scratching my head when it canme to email templates. Review collected by and hosted on G2.com.

What do you dislike about AutoLoop?

So many template glitches (or at least in my experience). If you don’t have patience or don’t have anybody that knows what they are doing it may not be the software for you. Review collected by and hosted on G2.com.