Auris handles our payroll end to end. Each cycle runs smoothly — hours go in, pay goes out on schedule, and the filings are taken care of without me having to chase anything. I'm the owner of a small retail business with two store locations plus an events operation, and payroll used to eat up my time. Now it's basically hands-off, funded through Zil Money each run with no hiccups. When I've had questions, their support has been responsive and actually helpful. Review collected by and hosted on G2.com.

Nothing meaningful. We've had no payroll errors, no missed filings, and no issues with pay going out on time. It's been reliable, which is honestly all I ask from a payroll provider. Review collected by and hosted on G2.com.

One of the things we value most about Auris is having a dedicated representative who is always available to assist with our needs. Our representative is incredibly responsive and helpful, whether we’re setting up a new employee, addressing an issue, or simply have a question.

The website is intuitive and user-friendly, making it easy to process our weekly payroll and access the monthly, quarterly, and annual reports we need. Overall performance is great as we don't have any issues with the website being down or unresponsive, and we are easily able to integrate it into our workflow.

The pricing also feels fair, and I appreciate that we aren’t charged extra for every small change or correction. Auris has saved us a lot of time, reduced stress, and made managing payroll much more efficient. I especially appreciate the payroll reminders and notifications about upcoming important dates, as well as the prompts to review and confirm all information before processing payroll. These features provide an extra layer of reassurance and help ensure everything is accurate and on schedule.

In our industry, we don't work a lot with AI/Intelligence, but Auris has made a lot of upgrades over the last year that have helped to make our job easier. Review collected by and hosted on G2.com.

Our company has been using Auris (formerly Heartland Payroll) since 2016, and we couldn’t be happier with our experience. The only feature I would love to see added is a live chat support option for quick questions or minor issues that don’t necessarily require contacting our dedicated representative. Review collected by and hosted on G2.com.

I’m really happy with Auris Payroll. The overall performance is accurate, easy, and simple. When I need extra support, my dedicated support team responds quickly and walks me through the process. There’s no waiting on support tickets or being outsourced to a help desk; instead, I get to work with the same individuals every time, which makes a big difference. The integrations available align well with the systems we already have in place. Our sales rep, Emily, is extremely supportive, and the pricing feels reasonable for nonprofit organizations. Review collected by and hosted on G2.com.

Timecards report time in hours and minutes per day and doesn't include the time by decimal. As a non-profit organization, we are required to report time by decimals per day, and I currently have to use a time conversion table. Review collected by and hosted on G2.com.

I like that Auris Payroll makes onboarding so much easier by allowing us to send forms that the employees can complete themselves. The payroll grid has been updated, which has improved things significantly since Heartland was in charge. I also appreciate the ease of their customer service. Plus, it's user-friendly, and I love that the grid can be expanded, letting us add as many columns as needed without any limit. Setting up with Auris Payroll was completely easy, as we didn't have to do anything at all. Review collected by and hosted on G2.com.

The reporting could definitely be improved. There's a lot of reports that don't come back or aren't fully capable of doing what we need. Review collected by and hosted on G2.com.

Auris has an easy-to-use platform that I was able to learn quickly. After my first week, I was already processing payroll on my own. I also really like being able to run our company’s payroll whenever it’s convenient for me. Review collected by and hosted on G2.com.

I really dont have much to complain about I have been able to run the reports I need and havent had any issues with using Auris for payroll Review collected by and hosted on G2.com.

The most useful part of Auris payroll is how easy and reliable the system is. Payroll is processed accurately and on time, and the platform makes it simple to manage employee information, taxes, and records. Their responsive support team is also very helpful whenever we have questions. Review collected by and hosted on G2.com.

The least useful aspect is that some features can take a little time to learn at first. However, the support team is responsive and helpful, so any questions or issues are usually resolved quickly. Review collected by and hosted on G2.com.

The best thing about Auris is the personal attention we receive from our rep and the staff. Whenever we’ve had a question, they respond quickly, and the answers have been correct the first time. Review collected by and hosted on G2.com.

The only real downside was a bit of a learning curve at the beginning, but once I went through the training, everything was a breeze from that point on. They even provided me with a full video of our session, so I could self-diagnose my issue if I forgot something. Review collected by and hosted on G2.com.

I find Auris Payroll incredibly useful for keeping everything in one place and staying organized without having to manage lots of paperwork. The time clock feature is great, as it seamlessly integrates with payroll, making transitions smooth and efficient. I appreciate that it's easy to use for both my managers and me, as an administrator. It's also very efficient and smooth, and I can access it easily on the app on my phone. Additionally, it's been very helpful for hiring by storing all records digitally, which cuts down on creating spreadsheets for hiring processes. Overall, it's straightforward from account management to personal use, making it a very smooth program to engage with. Review collected by and hosted on G2.com.

I think one area that could be improved in Auris Payroll is the hiring aspect. It would be helpful if the system made it clearer if someone has previously applied. It would be great to have a way to filter new candidates from those who have applied before, making the distinction much clearer. Review collected by and hosted on G2.com.

ability to customize with company policy and integrate with our 401k provider. Review collected by and hosted on G2.com.

Sometimes the reports can take a while to generate. I don't like how the payroll and time/attendance are separated, though- that can cause some hiccups in some areas (e.g.- TA will not remove Vacation hours used if you add them in during payroll processing). Review collected by and hosted on G2.com.

This is user-friendly software that’s easy to learn and very efficient. It integrated with my systems and needs flawlessly. The pricing feels well established and is well worth every penny. I’ve never struggled to get something corrected or changed through their support team. I also enjoy the AI help chats; they make it easy for me to correct things and understand any questions. Review collected by and hosted on G2.com.

I don’t have any negatives to mention or describe. Review collected by and hosted on G2.com.