--- title: Auris Payroll Reviews meta\_title: 'Auris Payroll Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 214 reviews by the users' company size, role or industry to find out how Auris Payroll works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 214 scale: '5' date\_modified: '2026-08-11' parent\_category: name: HR url: https://www.g2.com/categories/hr --- ### Auris Payroll Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Auris Payroll to have an **easy-to-use interface** , making scheduling and payroll management straightforward and efficient. [(2 mentions)](https://www.g2.com/products/auris-payroll/reviews?filters%5Bsentiment_snippet%5D=1937467&qs=pros-and-cons#reviews) Users appreciate the **automation** of Auris Payroll, making scheduling and payroll management simple and efficient. [(1 mentions)](https://www.g2.com/products/auris-payroll/reviews?filters%5Bsentiment_snippet%5D=1937463&qs=pros-and-cons#reviews) Users value the **easy integrations** of Auris Payroll, streamlining scheduling and communication for better management. [(1 mentions)](https://www.g2.com/products/auris-payroll/reviews?filters%5Bsentiment_snippet%5D=1937458&qs=pros-and-cons#reviews) Users find the **easy setup** of Auris Payroll beneficial for onboarding new staff efficiently. [(1 mentions)](https://www.g2.com/products/auris-payroll/reviews?filters%5Bsentiment_snippet%5D=2500671&qs=pros-and-cons#reviews) Users find Auris Payroll's **helpful support team** and seamless scheduling integration very beneficial for their payroll management. [(1 mentions)](https://www.g2.com/products/auris-payroll/reviews?filters%5Bsentiment_snippet%5D=1061413&qs=pros-and-cons#reviews) Users express frustration over **high fees** imposed even for errors made by Auris Payroll, complicating their experience. [(3 mentions)](https://www.g2.com/products/auris-payroll/reviews?filters%5Bsentiment_snippet%5D=2500686&qs=pros-and-cons#reviews) Users highlight a significant **lack of knowledge** from support, leading to frustrating unresolved payroll issues. [(3 mentions)](https://www.g2.com/products/auris-payroll/reviews?filters%5Bsentiment_snippet%5D=2500688&qs=pros-and-cons#reviews) Users often face **poor customer support** , with slow responses and reliance on off-shore centers for assistance. [(2 mentions)](https://www.g2.com/products/auris-payroll/reviews?filters%5Bsentiment_snippet%5D=1061502&qs=pros-and-cons#reviews) Users face **account management issues** , with inconsistent service leading to ongoing complications even after ending the service. [(1 mentions)](https://www.g2.com/products/auris-payroll/reviews?filters%5Bsentiment_snippet%5D=2500667&qs=pros-and-cons#reviews) Users face **complex reporting** issues with Auris Payroll, resulting in frustration and delays in accessing necessary data. [(1 mentions)](https://www.g2.com/products/auris-payroll/reviews?filters%5Bsentiment_snippet%5D=2432882&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Auris Payroll ##### 1. Ease of Use Users find Auris Payroll to have an **easy-to-use interface** , making scheduling and payroll management straightforward and efficient. [ See 2 mentions ](https://www.g2.com/products/auris-payroll/reviews?filters%5Bsentiment_snippet%5D=1937467&qs=pros-and-cons#reviews) See Related User Reviews ![Ryan G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan G.") RG Ryan G. Small-Business (50 or fewer emp.) 2.5/5 "Outdated Interface, Slow Reports, and Limited Support for High-Level Tasks" What do you like about Auris Payroll? It’s extremely basic, without a lot of bells and whistles, so you eventually get the hang of their system. I’ve never had a major issue with downtime ![Owings Mills G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Owings Mills G.") OG Owings Mills G. Small-Business (50 or fewer emp.) 5.0/5 "Easy and Intuitive System to Use" What do you like about Auris Payroll? Scheduling in the system is breeze. It shows when employess are unavaible but also has their "scheulded" time on the grid if you copy and paste sched ##### 2. Automation Users appreciate the **automation** of Auris Payroll, making scheduling and payroll management simple and efficient. [ See 1 mentions ](https://www.g2.com/products/auris-payroll/reviews?filters%5Bsentiment_snippet%5D=1937463&qs=pros-and-cons#reviews) See Related User Reviews ![Owings Mills G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Owings Mills G.") OG Owings Mills G. Small-Business (50 or fewer emp.) 5.0/5 "Easy and Intuitive System to Use" What do you like about Auris Payroll? Scheduling in the system is breeze. It shows when employess are unavaible but also has their "scheulded" time on the grid if you copy and paste sched ##### 3. Easy Integrations Users value the **easy integrations** of Auris Payroll, streamlining scheduling and communication for better management. [ See 1 mentions ](https://www.g2.com/products/auris-payroll/reviews?filters%5Bsentiment_snippet%5D=1937458&qs=pros-and-cons#reviews) See Related User Reviews ![Owings Mills G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Owings Mills G.") OG Owings Mills G. Small-Business (50 or fewer emp.) 5.0/5 "Easy and Intuitive System to Use" What do you like about Auris Payroll? Scheduling in the system is breeze. It shows when employess are unavaible but also has their "scheulded" time on the grid if you copy and paste sched ##### 4. Easy Setup Users find the **easy setup** of Auris Payroll beneficial for onboarding new staff efficiently. [ See 1 mentions ](https://www.g2.com/products/auris-payroll/reviews?filters%5Bsentiment_snippet%5D=2500671&qs=pros-and-cons#reviews) See Related User Reviews ![Bennett O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bennett O.") BO Bennett O. Small-Business (50 or fewer emp.) 1.0/5 "Could not properly advise and support on proper setup" What do you like about Auris Payroll? Onboarding tool was helpful to bring on new staff and setup ##### 5. Helpful Users find Auris Payroll's **helpful support team** and seamless scheduling integration very beneficial for their payroll management. [ See 1 mentions ](https://www.g2.com/products/auris-payroll/reviews?filters%5Bsentiment_snippet%5D=1061413&qs=pros-and-cons#reviews) See Related User Reviews ![Owings Mills G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Owings Mills G.") OG Owings Mills G. Small-Business (50 or fewer emp.) 5.0/5 "Easy and Intuitive System to Use" What do you like about Auris Payroll? Scheduling in the system is breeze. It shows when employess are unavaible but also has their "scheulded" time on the grid if you copy and paste sched ### 5 Cons or Disadvantages of Auris Payroll ##### 1. High Fees Users express frustration over **high fees** imposed even for errors made by Auris Payroll, complicating their experience. [ See 3 mentions ](https://www.g2.com/products/auris-payroll/reviews?filters%5Bsentiment_snippet%5D=2500686&qs=pros-and-cons#reviews) See Related User Reviews ![Bennett O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bennett O.") BO Bennett O. Small-Business (50 or fewer emp.) 1.0/5 "Could not properly advise and support on proper setup" What do you dislike about Auris Payroll? They will hit you with fees even after it was there mistakes and not support their client. My assigned payroll person will not follow up on my calls. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 1.0/5 "Just say no and save yourself the headache" What do you dislike about Auris Payroll? Website is one of the worst, it goes down often and is very frustrating. Support is lackluster, make mistakes that result in fradulent charges, althou ##### 2. Lack of Knowledge Users highlight a significant **lack of knowledge** from support, leading to frustrating unresolved payroll issues. [ See 3 mentions ](https://www.g2.com/products/auris-payroll/reviews?filters%5Bsentiment_snippet%5D=2500688&qs=pros-and-cons#reviews) See Related User Reviews ![Bennett O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bennett O.") BO Bennett O. Small-Business (50 or fewer emp.) 1.0/5 "Could not properly advise and support on proper setup" What do you dislike about Auris Payroll? They will hit you with fees even after it was there mistakes and not support their client. My assigned payroll person will not follow up on my calls. TM Tim M. Small-Business (50 or fewer emp.) 0.0/5 "Inconsistent reps and incomplete fillings with every State entity" What do you dislike about Auris Payroll? Heartland payroll had continual turnover in staff which made consistency impossible and even months after ending service with them we still get letter ##### 3. Poor Customer Support Users often face **poor customer support** , with slow responses and reliance on off-shore centers for assistance. [ See 2 mentions ](https://www.g2.com/products/auris-payroll/reviews?filters%5Bsentiment_snippet%5D=1061502&qs=pros-and-cons#reviews) See Related User Reviews ![Ryan G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan G.") RG Ryan G. Small-Business (50 or fewer emp.) 2.5/5 "Outdated Interface, Slow Reports, and Limited Support for High-Level Tasks" What do you dislike about Auris Payroll? The system is extremely basic and the interface feels incredibly outdated. A number of higher-level functions can only be handled by Heartland team me ![Owings Mills G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Owings Mills G.") OG Owings Mills G. Small-Business (50 or fewer emp.) 5.0/5 "Easy and Intuitive System to Use" What do you dislike about Auris Payroll? The only issue what when running an off cycle payroll check you must contact customer support so that they can create the cycle for you. ##### 4. Account Management Issues Users face **account management issues** , with inconsistent service leading to ongoing complications even after ending the service. [ See 1 mentions ](https://www.g2.com/products/auris-payroll/reviews?filters%5Bsentiment_snippet%5D=2500667&qs=pros-and-cons#reviews) See Related User Reviews TM Tim M. Small-Business (50 or fewer emp.) 0.0/5 "Inconsistent reps and incomplete fillings with every State entity" What do you dislike about Auris Payroll? Heartland payroll had continual turnover in staff which made consistency impossible and even months after ending service with them we still get letter ##### 5. Complex Reporting Users face **complex reporting** issues with Auris Payroll, resulting in frustration and delays in accessing necessary data. [ See 1 mentions ](https://www.g2.com/products/auris-payroll/reviews?filters%5Bsentiment_snippet%5D=2432882&qs=pros-and-cons#reviews) See Related User Reviews ![Ryan G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan G.") RG Ryan G. Small-Business (50 or fewer emp.) 2.5/5 "Outdated Interface, Slow Reports, and Limited Support for High-Level Tasks" What do you dislike about Auris Payroll? The system is extremely basic and the interface feels incredibly outdated. A number of higher-level functions can only be handled by Heartland team me ![Anahi R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anahi R.") AR Anahi R. Payroll Administrator Small-Business (50 or fewer emp.) 7/15/2026 "Streamlined Payroll with Exceptional Support" 5/5 What do you like best about Auris Payroll? I use Auris Payroll to process payroll for my company as a payroll assistant, and it has made everything easy. The support from Natalia and Tyler is fantastic, helping me with the liability aspect of taxes to various state agencies and taking away the stress involved. I like that it's easy to contact the support team and get questions answered right away. They are always friendly and very willing to help, which has made my experience better since switching. The initial setup was easy and fast. Review collected by and hosted on G2.com. What do you dislike about Auris Payroll? There is nothing in particular that I dislike. Review collected by and hosted on G2.com. What problems is Auris Payroll solving and how is that benefiting you? I find Auris Payroll removes my stress of tax liabilities to state agencies and offers excellent support, making payroll processing easier for me. Review collected by and hosted on G2.com. Show More 7/17/2026 Current UserValidated ReviewerSource: Organic ![Johnita C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Johnita C.") JC Johnita C. CFO, Marketing Director Accounting Small-Business (50 or fewer emp.) 7/24/2026 "Effortless Payroll with Outstanding Support" 5/5 What do you like best about Auris Payroll? I am very happy with Auris Payroll for handling my firm's payroll along with many client payrolls. Dan Ruhl, our firm's representative, takes great care of us and is always there to help alongside the Auris team whenever we have questions or problems. I love that I never have to worry about quarterly or annual reports as Auris Payroll handles that, which is a huge weight off my shoulders. What I like most about Auris Payroll is the comprehensive human resource application that allows me to put all my HR documents in one spot. I also really appreciate Dan's help with the initial setup, which made it very easy for us. Auris Payroll integrates with our Workers Compensation insurance, and that saves me a ton of time! Review collected by and hosted on G2.com. What do you dislike about Auris Payroll? I would like to see older clients that we no longer work with be removed from our platform. Review collected by and hosted on G2.com. What problems is Auris Payroll solving and how is that benefiting you? Auris Payroll handles quarterly and annual reports, relieving me of that burden, and seamlessly integrates with Workers Compensation insurance, saving me a ton of time. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Jordan T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jordan T.") JT Jordan T. Small-Business (50 or fewer emp.) 7/23/2026 "Effortless, Timely Payroll with Personal Touch" 5/5 What do you like best about Auris Payroll? I love how Auris Payroll makes sure my payroll is processed on time every time, and the process is super quick and easy. I appreciate the support they provide through their portal, the handy email reminders, and the wicked fast response from their customer service team whenever I email them. It's amazing how Auris treats me like a human being rather than just a number, which is especially important as a small business. The initial setup was so easy that I don't even remember doing it, which says a lot about how seamless the experience was. Review collected by and hosted on G2.com. What do you dislike about Auris Payroll? I don't really navigate the online portal very often, and I've just gotten into the habit of emailing my payroll processing requests because it gets handled so quickly and easily. So maybe encouraging me to process my own payroll that way would help. Also, while I love the service, it's a little bit higher price than what I'd like to be paying, but the customer service is very much worth every penny. So it's a give and take. Review collected by and hosted on G2.com. What problems is Auris Payroll solving and how is that benefiting you? Auris Payroll ensures my payroll is processed on time, every time. It's super quick and easy with their portal support, email reminders, and fast customer service. It resolved my previous timing issues and inconsistent fees, making it reliable for my small business. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Michelle R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michelle R.") MR Michelle R. Director of Operations Small-Business (50 or fewer emp.) 7/28/2026 "Easy to Use with Incredibly Helpful, Responsive Support for small business" 5/5 What do you like best about Auris Payroll? Easy to use overall. Customer service is incredibly helpful and quick to respond whenever I have a question. The pricing feels extremely fair, and the ROI is strong given the low fees. The website is straightforward to navigate and performs well. I’m looking forward to continuing to use Auris Tim, especially for the easy integration of timecards into the payroll function. I’d also like to learn more about the AI features and how they could further expedite our process. Review collected by and hosted on G2.com. What do you dislike about Auris Payroll? I would prefer a timecard entry system that automatically calculates hours and feeds directly into the payroll function. Review collected by and hosted on G2.com. What problems is Auris Payroll solving and how is that benefiting you? It saves time and improves accuracy when it comes to record-keeping. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Madan'S .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Madan'S .") M Madan'S . Small-Business (50 or fewer emp.) 7/16/2026 "Efficient Payroll Management, Needs Better Integration" 4/5 What do you like best about Auris Payroll? I use Auris Payroll to manage payroll for our hourly employees and appreciate how it simplifies and makes the process more efficient. It helps us process direct deposits, ensuring employees are paid on time, and accurately calculates payroll taxes. Managing employee records and onboarding helps reduce paperwork and keeps all employee information organized and up to date, making onboarding new hires faster. Having payroll, employee information, and reporting all in one system has significantly reduced the administrative work involved each pay period, saving us valuable time. Review collected by and hosted on G2.com. What do you dislike about Auris Payroll? I find the lack of integration with the POS system inconvenient, as it means I have to manually update the hours. Additionally, the absence of a mobile app means I have to use the website all the time, which is not always convenient. Review collected by and hosted on G2.com. What problems is Auris Payroll solving and how is that benefiting you? I use Auris Payroll to streamline payroll processing, saving time and ensuring accuracy. It organizes employee information, simplifies onboarding, ensures timely payments, and reduces administrative work by consolidating payroll, employee data, and reporting. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![DB Standard H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "DB Standard H.") DH DB Standard H. Senior Recruiter Small-Business (50 or fewer emp.) 7/15/2026 "Effortless Payroll with Stellar Support" 5/5 What do you like best about Auris Payroll? I like Auris Payroll for its ease of use and strong client support. The setup was easy, and overall, it handles payroll taxes and filings well. Live support is always at your finger tips, online or over the phone which gives you confidence that you can connect with a real person and receive help quickly. Review collected by and hosted on G2.com. What do you dislike about Auris Payroll? I feel the employer portal could use an upgrade and be easier to use, as well as running reports could be simpler. Review collected by and hosted on G2.com. What problems is Auris Payroll solving and how is that benefiting you? I use Auris Payroll for payroll processing, including handling payroll taxes and filings efficiently. Our business also uses it for employee information management. Review collected by and hosted on G2.com. Show More 8/10/2026 Current UserValidated ReviewerSource: Organic ![Alicia P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alicia P.") AP Alicia P. Accounting Manager Construction Small-Business (50 or fewer emp.) 7/24/2026 "Auris Payroll Transformed Our HR Workflow with Fast Setup and Outstanding Support" 5/5 What do you like best about Auris Payroll? As an administrator, Auris Payroll has transformed our company's personnel management. The initial setup process was incredibly fast, and the automation of tax calculations and direct deposits saves us hours of work every week. What truly sets this platform apart is its customer service; having access to a dedicated specialist provides great peace of mind. The reporting dashboards are very clear and greatly simplify accounting tasks. It is a robust tool that comes highly recommended for any small or medium-sized business. Review collected by and hosted on G2.com. What do you dislike about Auris Payroll? I really don't dislike anything about it; all the functions have been very easy to use. Review collected by and hosted on G2.com. What problems is Auris Payroll solving and how is that benefiting you? The reports have been an excellent tool; taxes are calculated automatically. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Udoka O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Udoka O.") UO Udoka O. COO Mid-Market (51-1000 emp.) 4/29/2026 "I Cry Every Time I Do Payroll" 0/5 What do you like best about Auris Payroll? The interface looks like it will be easy to use and feels non-intimidating. Review collected by and hosted on G2.com. What do you dislike about Auris Payroll? There is no ability to customize at all. Something as simple as changing the names of pay categories requires calling into customer support during business hours. You have no ability to change employee access levels (a paper form must be filled out for Heartland to adjust that for you, including changing their email addresses if needed). The clock in/clock out feature frequently mixes up "clock out" and "meal break" so this is often wrong on employee timesheets and needs correction. Technical support is hit or miss - you might get a rep who understands the system and you might not. You get a "dedicated" customer rep who is usually not available and the one we had lied about certain features that required 2 months worth of back and forth to discover the truth about from a higher up. Reports are not intuitive and you have to "hunt" them down because they are not where you would think a certain report would be. The on-boarding is not robust, for example, when new employees upload their ID, its often upside down or zoomed in -- meaning Heartland does not provide them a guide or check or fix what is being uploaded. I don't think I can sum up just how much of a pain payroll has been since switching to Heartland. Review collected by and hosted on G2.com. What problems is Auris Payroll solving and how is that benefiting you? It's a payroll system. That's about it. It allows us to do payroll on a computer. There is no HR component other than a very basic onboarding. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Cambria N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cambria N.") CN Cambria N. Bookkeeper Small-Business (50 or fewer emp.) 7/23/2026 "One Platform That Makes Multi-Client Payroll Easy" 5/5 What do you like best about Auris Payroll? I like that I can use one platform with a single login to access and process payroll for multiple clients. I also appreciate how user-friendly the portal is, and how easy it is to switch between different client portals when I’m working. Customer support is consistently helpful and responsive, and it’s easy to get in contact with them when I need assistance. Review collected by and hosted on G2.com. What do you dislike about Auris Payroll? I haven’t had any issues with Auris that I dislike. Whenever an issue has arisen, it’s been taken care of right away. Review collected by and hosted on G2.com. What problems is Auris Payroll solving and how is that benefiting you? Auris is helping me get all of my clients onto one software platform, which makes payroll seamless when I’m processing it for multiple companies. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Accounting M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Accounting M.") AM Accounting M. Mid-Market (51-1000 emp.) 7/27/2026 "Streamlined Payroll with Excellent Support" 4.5/5 What do you like best about Auris Payroll? I really like how Auris Payroll helped us transition from an outdated timekeeping system and cumbersome seasonal onboarding. It's made payroll much easier and has been a huge time saver, which I really appreciate. The customer service stands out as an incredible value; they’re quick to resolve issues every payroll so I can keep moving forward. Review collected by and hosted on G2.com. What do you dislike about Auris Payroll? Reports have been my biggest negative. I can't always find what I need, and sometimes, the data I need to extract is too large (we have a big company file) and the report is not concise. The initial setup was also quite lengthy and took several months to get it right. Review collected by and hosted on G2.com. What problems is Auris Payroll solving and how is that benefiting you? I use Auris Payroll for onboarding, timekeeping, payroll processing, and generating reports. It allows remote hour logging and simplifies payroll management, moving us from an old system. Customer service rapidly resolves my issues, saving me time. Review collected by and hosted on G2.com. 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