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AU10TIX

By AU10TIX

4.3 out of 5 stars

How would you rate your experience with AU10TIX?

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AU10TIX Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the user-friendly interface of AU10TIX, making the authentication process seamless and efficient. (13 mentions)
Users commend the friendly and responsive customer support of AU10TIX, appreciating their understanding and assistance. (9 mentions)
Users value the robust identity verification by AU10TIX, enhancing onboarding and effectively safeguarding against fraud. (8 mentions)
Users commend the reliability of AU10TIX, ensuring enhanced security against fraud and quick verification results. (6 mentions)
Users highlight the robust security features of AU10TIX, ensuring reliable identity verification and fraud protection. (6 mentions)
Users appreciate the verification efficiency of AU10TIX, providing fast, accurate identity checks with minimal errors. (6 mentions)
Users value the seamless onboarding experience provided by AU10TIX, enhancing security and efficiency in identity verification. (4 mentions)
Users report software bugs that often go unnoticed, impacting stability and complicating integration with other systems. (7 mentions)
Users feel that improvement is needed in AML screening and integration for a smoother experience with AU10TIX. (5 mentions)
Users experience inaccuracy issues with AU10TIX, reporting failures in recognizing names and IDs consistently. (5 mentions)
Users find the insufficient information regarding OCR capabilities and documentation to be a significant drawback of AU10TIX. (5 mentions)
Users report that the OCR capabilities of AU10TIX are insufficient, leading to recognition problems and missing documentation. (5 mentions)
Users experience poor customer support, with delays in issue resolution and inadequate monitoring of service disruptions. (5 mentions)

Top Pros or Advantages of AU10TIX

1. Ease of Use
Users appreciate the user-friendly interface of AU10TIX, making the authentication process seamless and efficient.
See 13 mentions

See Related User Reviews

Ilay B.
IB

Ilay B.

Mid-Market (51-1000 emp.)

4.5/5

"Simplicity is the key, and simple it is."

What do you like about AU10TIX?

Ease of Use, along with the most friendly and responsive Customer Support. I'm using the AU10TIX platform daily, and so far, so good. The management

SS

Shanice S.

Mid-Market (51-1000 emp.)

5.0/5

"Identity Verification for Bank Customers"

What do you like about AU10TIX?

I love the ease within which clients onboarding with my bank have when opening new accounts. Over the past couple years, we have made significant stra

2. Customer Support
Users commend the friendly and responsive customer support of AU10TIX, appreciating their understanding and assistance.
See 9 mentions

See Related User Reviews

Ilay B.
IB

Ilay B.

Mid-Market (51-1000 emp.)

4.5/5

"Simplicity is the key, and simple it is."

What do you like about AU10TIX?

Ease of Use, along with the most friendly and responsive Customer Support. I'm using the AU10TIX platform daily, and so far, so good. The management

SS

Shanice S.

Mid-Market (51-1000 emp.)

5.0/5

"Identity Verification for Bank Customers"

What do you like about AU10TIX?

I love the ease within which clients onboarding with my bank have when opening new accounts. Over the past couple years, we have made significant stra

3. Identity Verification
Users value the robust identity verification by AU10TIX, enhancing onboarding and effectively safeguarding against fraud.
See 8 mentions

See Related User Reviews

Ilan S.
IS

Ilan S.

Small-Business (50 or fewer emp.)

4.0/5

"overall we are satisifed with the service"

What do you like about AU10TIX?

seamless of use- IDV and voice statement

ZA

Zaid A.

Enterprise (> 1000 emp.)

4.5/5

"Smoother onboarding experience"

What do you like about AU10TIX?

I liked that it is identifying customers without many mistakes in our onboarding process. The reports give a detailed account of possible fraudulent a

4. Reliability
Users commend the reliability of AU10TIX, ensuring enhanced security against fraud and quick verification results.
See 6 mentions

See Related User Reviews

Or G.
OG

Or G.

Small-Business (50 or fewer emp.)

4.0/5

"Authentix is straightforward, offering adequate security features and reliable authentication."

What do you like about AU10TIX?

Using Authentix lies in its solid security features, offering protection against counterfeiting and unauthorized access. Its user-friendly interface s

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"very efficient, proffessional"

What do you like about AU10TIX?

it's reliable. user friendly web page. fast and easy

5. Security
Users highlight the robust security features of AU10TIX, ensuring reliable identity verification and fraud protection.
See 6 mentions

See Related User Reviews

Or G.
OG

Or G.

Small-Business (50 or fewer emp.)

4.0/5

"Authentix is straightforward, offering adequate security features and reliable authentication."

What do you like about AU10TIX?

Using Authentix lies in its solid security features, offering protection against counterfeiting and unauthorized access. Its user-friendly interface s

AR

Asim R.

Mid-Market (51-1000 emp.)

5.0/5

"AU10TIX outsmarts the Fraudsters"

What do you like about AU10TIX?

In our Financial Line of business, we run into hiccups every day. AU10TIX saves you from that. No one can dodge this AI based Security check platfor

6. Verification Efficiency
Users appreciate the verification efficiency of AU10TIX, providing fast, accurate identity checks with minimal errors.
See 6 mentions

See Related User Reviews

Or G.
OG

Or G.

Small-Business (50 or fewer emp.)

4.0/5

"Authentix is straightforward, offering adequate security features and reliable authentication."

What do you like about AU10TIX?

Using Authentix lies in its solid security features, offering protection against counterfeiting and unauthorized access. Its user-friendly interface s

ZA

Zaid A.

Enterprise (> 1000 emp.)

4.5/5

"Smoother onboarding experience"

What do you like about AU10TIX?

I liked that it is identifying customers without many mistakes in our onboarding process. The reports give a detailed account of possible fraudulent a

7. Onboarding
Users value the seamless onboarding experience provided by AU10TIX, enhancing security and efficiency in identity verification.
See 4 mentions

See Related User Reviews

ZA

Zaid A.

Enterprise (> 1000 emp.)

4.5/5

"Smoother onboarding experience"

What do you like about AU10TIX?

I liked that it is identifying customers without many mistakes in our onboarding process. The reports give a detailed account of possible fraudulent a

Luciana C.
LC

Luciana C.

Mid-Market (51-1000 emp.)

4.5/5

"Identity verification and authentication."

What do you like about AU10TIX?

Au10tix offers robust identity verification and authentication solutions with advanced biometrics, automation, and compliance features, ensuring secur

Top Cons or Disadvantages of AU10TIX

1. Software Bugs
Users report software bugs that often go unnoticed, impacting stability and complicating integration with other systems.
See 7 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"One Zero review"

What do you dislike about AU10TIX?

It seems that there is not enough monitoring and attention given to production issues. There were numerous cases where we encountered issues that tur

OG

Ori G.

Small-Business (50 or fewer emp.)

4.5/5

"The Product helps us a lot, there are some issues and bugs but the support are always helping us!"

What do you dislike about AU10TIX?

Somtimes the product is not stable, some webhooks arriave with miss information or attached files.

2. Improvement Needed
Users feel that improvement is needed in AML screening and integration for a smoother experience with AU10TIX.
See 5 mentions

See Related User Reviews

Deepak M.
DM

Deepak M.

Enterprise (> 1000 emp.)

4.5/5

"Simple, robust way to verify id, backed by a talented team"

What do you dislike about AU10TIX?

OCR and name extraction in some unicode characters can improve by incorporating re-attempt or correction steps in the user flow.

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"I had a positive experience"

What do you dislike about AU10TIX?

Not an easy integration Number of Features Somewhat complex experience, with expectations for future product enhancements

3. Inaccuracy
Users experience inaccuracy issues with AU10TIX, reporting failures in recognizing names and IDs consistently.
See 5 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"One Zero review"

What do you dislike about AU10TIX?

It seems that there is not enough monitoring and attention given to production issues. There were numerous cases where we encountered issues that tur

OG

Ori G.

Small-Business (50 or fewer emp.)

4.5/5

"The Product helps us a lot, there are some issues and bugs but the support are always helping us!"

What do you dislike about AU10TIX?

Somtimes the product is not stable, some webhooks arriave with miss information or attached files.

4. Insufficient Information
Users find the insufficient information regarding OCR capabilities and documentation to be a significant drawback of AU10TIX.
See 5 mentions

See Related User Reviews

Ran I.
RI

Ran I.

Small-Business (50 or fewer emp.)

4.5/5

"Good Product! Excellent Service!"

What do you dislike about AU10TIX?

OCR capabilities are still lagging behind. Product Documentation is lacking

OG

Ori G.

Small-Business (50 or fewer emp.)

4.5/5

"The Product helps us a lot, there are some issues and bugs but the support are always helping us!"

What do you dislike about AU10TIX?

Somtimes the product is not stable, some webhooks arriave with miss information or attached files.

5. OCR Issues
Users report that the OCR capabilities of AU10TIX are insufficient, leading to recognition problems and missing documentation.
See 5 mentions

See Related User Reviews

Deepak M.
DM

Deepak M.

Enterprise (> 1000 emp.)

4.5/5

"Simple, robust way to verify id, backed by a talented team"

What do you dislike about AU10TIX?

OCR and name extraction in some unicode characters can improve by incorporating re-attempt or correction steps in the user flow.

Ran I.
RI

Ran I.

Small-Business (50 or fewer emp.)

4.5/5

"Good Product! Excellent Service!"

What do you dislike about AU10TIX?

OCR capabilities are still lagging behind. Product Documentation is lacking

6. Poor Customer Support
Users experience poor customer support, with delays in issue resolution and inadequate monitoring of service disruptions.
See 5 mentions

See Related User Reviews

Ilay B.
IB

Ilay B.

Mid-Market (51-1000 emp.)

4.5/5

"Simplicity is the key, and simple it is."

What do you dislike about AU10TIX?

There are some issues with approving documents, but we are working with the AU10TIX support team to improve all aspects.

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"One Zero review"

What do you dislike about AU10TIX?

It seems that there is not enough monitoring and attention given to production issues. There were numerous cases where we encountered issues that tur

AU10TIX Reviews (33)

Reviews

AU10TIX Reviews (33)

4.3
33 reviews
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AR
Manager Customer Support
Consumer Services
Mid-Market (51-1000 emp.)
"AU10TIX outsmarts the Fraudsters"
What do you like best about AU10TIX?

In our Financial Line of business, we run into hiccups every day. AU10TIX saves you from that.

No one can dodge this AI based Security check platform.

We run into issue such as People presenting Fake SSN, Driver's license, Passports ETC. To avoid this the best tool to put in place is AU10TIX. Its reputation speaks for itself, that they even help in Airport Security checks.

Best part is, that this tool has its reach all the way to TSA (airport security). So there is no way you have to worry about Fraud, Forgery of documents such as Fake SSN, Passport, Driver's License or any Document for that matter.

The vast array of Data base AU10Tix has will run any document through various check points and the slightest of an issue will be returned with a red flag.

To use it, just let it run and wait for results which are very fast. within few seconds you get the desired results of your decision making Review collected by and hosted on G2.com.

What do you dislike about AU10TIX?

Pricing could be a problem for some small bussies owners. But I can guarantee its worth spending money on Review collected by and hosted on G2.com.

Arnav Singh J.
AJ
Cloud engineer
Mid-Market (51-1000 emp.)
"Best thing out there"
What do you like best about AU10TIX?

What I like best about AU10TIX is how fast and accurate it makes identity verification. Instead of waiting hours or even days for manual checks, the platform automates the process in seconds while still catching things like fraud attempts or fake documents. It feels like a good balance between strong security and a smooth user experience, which is something a lot of companies struggle with Review collected by and hosted on G2.com.

What do you dislike about AU10TIX?

One thing I dislike about AU10TIX is that, like many advanced verification tools, it can sometimes feel a bit too strict. For example, if lighting is poor or the document image isn’t perfectly clear, it may reject it even when everything is legitimate. That can cause extra steps for the user and a bit of frustration. Review collected by and hosted on G2.com.

SS
Product Owner
Mid-Market (51-1000 emp.)
"Identity Verification for Bank Customers"
What do you like best about AU10TIX?

I love the ease within which clients onboarding with my bank have when opening new accounts. Over the past couple years, we have made significant strategic progress with giving clients alternative digital means of banking. This includes no longer visiting the branch to open accounts, but having the luxury to be able to do so from the comfort of their homes. They scan their ID documents as well as submit a selfie so that Au10tix can work it's magic! This makes banking times easier for our valued clients and makes our employees' work more simplified so that they can focus on more value added tasks.

Our CSM Noam Perez is also a fantastic addition that comes with the partnership. His extensive knowledge and willingness to go above and beyond makes working with Au10tix great. Review collected by and hosted on G2.com.

What do you dislike about AU10TIX?

A downside is the minimum number of documents that are required for the tool to learn a new document type. For a Caribbean based bank, sometimes it is difficult to meet the minimum required. Review collected by and hosted on G2.com.

TB
Client Experience Product Owner
Small-Business (50 or fewer emp.)
"Au10tix - Truly setting the benchmark for identity verification and authentication"
What do you like best about AU10TIX?

Speed and accuracy of the solution, scalability and adapatability, client support provided via our Customer Success Manager - Noam Perez and continuous improvements to the platform all provide a solution that meet diverse business needs and make them a trusted partner. Review collected by and hosted on G2.com.

What do you dislike about AU10TIX?

Nothing comes to mind, the service is unparalled with real-time document verification, facial recognition and fraud detection capabilities. They are truly a future-forward company. Review collected by and hosted on G2.com.

Or G.
OG
COO
Small-Business (50 or fewer emp.)
"Authentix is straightforward, offering adequate security features and reliable authentication."
What do you like best about AU10TIX?

Using Authentix lies in its solid security features, offering protection against counterfeiting and unauthorized access. Its user-friendly interface simplifies the authentication process, making it easy to implement and manage. The real-time verification and monitoring capabilities provide reliable results, helping maintain product integrity and trust. Review collected by and hosted on G2.com.

What do you dislike about AU10TIX?

The downsides of using Authentix include occasional false positives during the authentication process, which can disrupt operations and require manual verification. Integration with third-party systems is somewhat limited, restricting its flexibility in more complex tech environments. Additionally, while the interface is user-friendly, advanced customization options are somewhat lacking, making it less adaptable for highly specialized use cases. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Small-Business (50 or fewer emp.)
"AML Warfare!"
What do you like best about AU10TIX?

Automation and Fraud detection is on par! Review collected by and hosted on G2.com.

What do you dislike about AU10TIX?

AU10TIX to much easy and reliable to use Review collected by and hosted on G2.com.

Svetlozar S.
SS
Product Owner - Risk, KYC and Compliance
Mid-Market (51-1000 emp.)
"Fast, reliable, partner"
What do you like best about AU10TIX?

it is a fast service, usually takes just a few seconds to process authentication requests.

I like that their customer success/account management team is awesome - always there when you need them and proactively proposing improvements in the flow to increase our verification rate.

All of the countries where we operate are supported Review collected by and hosted on G2.com.

What do you dislike about AU10TIX?

POA documents check may probably be a bit more accurate Review collected by and hosted on G2.com.

Ilay B.
IB
Support agnet
Mid-Market (51-1000 emp.)
"Simplicity is the key, and simple it is."
What do you like best about AU10TIX?

Ease of Use, along with the most friendly and responsive Customer Support.

I'm using the AU10TIX platform daily, and so far, so good.

The management team is also exceptional; working with Tal and the rest of the team is a pleasure. Review collected by and hosted on G2.com.

What do you dislike about AU10TIX?

There are some issues with approving documents, but we are working with the AU10TIX support team to improve all aspects. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Mid-Market (51-1000 emp.)
"I had a positive experience"
What do you like best about AU10TIX?

Ease of Use for end users

Good end user feedback while scanning

Quick processing time

And also the collaborative work with our Success Manager and Au10tix technical team, that assist us to handle any issue quickly and effectivlly Review collected by and hosted on G2.com.

What do you dislike about AU10TIX?

Not an easy integration

Number of Features

Somewhat complex experience, with expectations for future product enhancements Review collected by and hosted on G2.com.

OG
CPO
Small-Business (50 or fewer emp.)
"The Product helps us a lot, there are some issues and bugs but the support are always helping us!"
What do you like best about AU10TIX?

The support.

Always helping and available Review collected by and hosted on G2.com.

What do you dislike about AU10TIX?

Somtimes the product is not stable,

some webhooks arriave with miss information or attached files. Review collected by and hosted on G2.com.