--- title: AT&T Reviews meta\_title: 'AT&T Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 17 reviews by the users' company size, role or industry to find out how AT&T works for a business like yours. aggregate\_rating: rating\_value: 3.9 review\_count: 17 scale: '5' date\_modified: '2026-07-12' parent\_category: name: Cisco Channel Partners url: https://www.g2.com/categories/cisco-channel-partners --- # AT&T Reviews & Provider Details AT&T uses its network, labs, products, services and people to create a world where everything works together seamlessly. * * * Seller [AT&T Inc.](https://www.g2.com/sellers/at-t-inc) Discussions [AT&T Community](https://www.g2.com/products/at-t/discuss) Show More ## Top-Rated Alternatives [ ![CDW Hardware](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CDW Hardware") CDW Hardware 4.2/5(27) ](https://www.g2.com/products/cdw-hardware/reviews) [ ![Accenture](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Accenture") Accenture 4.2/5(107) ](https://www.g2.com/products/accenture/reviews) [ ![SHI](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SHI") SHI 4.7/5(119) ](https://www.g2.com/products/shi/reviews) [ View All Alternatives ](https://www.g2.com/products/at-t/competitors/alternatives) ## User Insights Average based on 17 real user reviews. [Log in to unlock pricing and user insights](/login) ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") AE Verified User in Education Management Small-Business (50 or fewer emp.) 5/19/2026 "Great Family Plan, but poor connectivity" 3/5 What do you like best about AT&T? I like the fact that my family is on the same plan. Review collected by and hosted on G2.com. What do you dislike about AT&T? I dislike the cost. I dislike the connection. I just like the Customer service. Review collected by and hosted on G2.com. Recommendations to others considering AT&T: I do not recommend it. Review collected by and hosted on G2.com. What problems is AT&T solving and how is that benefiting you? I have problems with the Wi-Fi is signal. This affects my work and a negative way. It also cuts off conversations with friends and family. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite RT Richard T. IT Director Airlines/Aviation Mid-Market (51-1000 emp.) 8/20/2025 "AT&T IPFLEX and phones" 4.5/5 What do you like best about AT&T? I usually have a dedicated Account Manager for our team. That in itself is gold, rather than having to call number after number to get assistance and most importantly, a dedicated team. Review collected by and hosted on G2.com. What do you dislike about AT&T? Because they are a large telecom provider, sometimes I think some areas of small business may get neglected as in root cause analysis at times, as well as just trying to get a response on issues when things go down. Other than that, I'm sure the smaller companies have their issues as well. Review collected by and hosted on G2.com. Recommendations to others considering AT&T: Since AT&T is usually the resident local carrier for much of the US, they've been established about as long as the oldest carriers, therefore they would know more about their networks than those that just simply lease from them, as in resellers and other carriers. Review collected by and hosted on G2.com. What problems is AT&T solving and how is that benefiting you? Currently, our internet and phones are provided through AT&T's IPFLEX service. All of our connection to the outside world are through them. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic Review from User Profile ![Belinda C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Belinda C.") BC Belinda C. Practice Administrator Small-Business (50 or fewer emp.) 5/1/2026 "Very Dependable Internet and Phone Service" 5/5 What do you like best about AT&T? VERY DEPENDABLE INTERNET AND PHONE SERVICE Review collected by and hosted on G2.com. What do you dislike about AT&T? NOTHING, I HAVE ALWAYS BEEN VERY HAPPY WITH ATT SERVICE Review collected by and hosted on G2.com. What problems is AT&T solving and how is that benefiting you? NO PROBLEMS!! EVERYTHING IS GREAT Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Thank You page ![Abhishek K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abhishek K.") AK Abhishek K. Software Engineer Information Technology and Services Enterprise (\> 1000 emp.) 7/22/2022 "Great coverage worldwide and best workplace to work with." 4.5/5 What do you like best about AT&T? As compared to the other providers, the availability and reach is higher. Review collected by and hosted on G2.com. What do you dislike about AT&T? The customer support and service is worst. Review collected by and hosted on G2.com. Recommendations to others considering AT&T: Get same-day delivery and expert setup on new devices. Review collected by and hosted on G2.com. What problems is AT&T solving and how is that benefiting you? Insurance, Health & Wellness. Review collected by and hosted on G2.com. Show More 11/2/2024 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Environmental Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Environmental Services") OE Verified User in Environmental Services Small-Business (50 or fewer emp.) 5/1/2024 "Worry-free company!" 4/5 What do you like best about AT&T? AT&T has been my #1 phone company for many years. I've never had any real challenging problems. The service and signal has always been spot on. I'll probably never change. Review collected by and hosted on G2.com. What do you dislike about AT&T? The only thing I might change is prices. They can be a little steep. Review collected by and hosted on G2.com. Recommendations to others considering AT&T: The best thing about AT&T if you are thinking about getting them for any of their services is set it up and leave it. What I mean by this is once you get everything setup with the service you get choose all you have to do is enjoy it. Just forget about it because you'll never have a problem. Worry-free company! Review collected by and hosted on G2.com. What problems is AT&T solving and how is that benefiting you? I have had AT&T for years and I've never had to even call them until recently. My phone has been coming up on caller ID's as private. This change on my phone can cause many issues for outbound calls but also for certain people calling in. I did a chat with them and outcome was to give it 48 hours and I should get a text confirming that it complete. I received the text so I thought I would be good to go, but no. It was still saying private. End result: it took 2 times of contacting them to resolve my issue but if that's the only thing bad to say about AT&T, I'm good with that. Thanks AT&T!!! Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Michelle H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michelle H.") MH Michelle H. Executive Director of Operations Small-Business (50 or fewer emp.) 2/12/2024 "ok service" 4/5 What do you like best about AT&T? Convience easy to use great customer relations Review collected by and hosted on G2.com. What do you dislike about AT&T? Hold times when calling in, and some reps are very rude Review collected by and hosted on G2.com. What problems is AT&T solving and how is that benefiting you? They take care of all our telephone needs Review collected by and hosted on G2.com. Show More 3/26/2024 Validated ReviewerSource: Organic RB Rakesh kumar B. Associate Software QA Engineer Mid-Market (51-1000 emp.) 7/19/2022 "2+ years of experience in IT industry" 4/5 What do you like best about AT&T? Best customers support and very reliable Review collected by and hosted on G2.com. What do you dislike about AT&T? It's very expensive and the pricing is too high compared to others in the market Review collected by and hosted on G2.com. Recommendations to others considering AT&T: The largest telecommunication industry in the world. Rest you can guess Review collected by and hosted on G2.com. What problems is AT&T solving and how is that benefiting you? One of the best player in telecommunication and analytics industry Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Veronica A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Veronica A.") VA Veronica A. Self Employed Small-Business (50 or fewer emp.) 5/18/2021 "Fast & Friendly customer service" 5/5 Describe the project or task AT&T helped with: I went into the store to get my ipad hooked up to prepaid service. He wasted no time in getting started and was done within 15 min. I couldn't be happier with the service. Review collected by and hosted on G2.com. What do you like best about AT&T? At&t service is always great. never drop signal, which is why i got the service for my ipad. So far its worked great and prices are affordable. Review collected by and hosted on G2.com. What do you dislike about AT&T? I have been using at&t for over 5 years now and i havent ran into any issues. My experience has always been positive. Review collected by and hosted on G2.com. Recommendations to others considering AT&T: If your looking for great prices with exceptional customer service, at&t would be the best way to go. Review collected by and hosted on G2.com. What problems is AT&T solving and how is that benefiting you? The benefit is auto pay and getting a discount. Saves me money while getting great service. Review collected by and hosted on G2.com. Show More 10/15/2021 Validated ReviewerIncentivizedSource: G2 invite VW Vonnell W. Manager Small-Business (50 or fewer emp.) 10/13/2020 "AT&T could be for you!" 4/5 Describe the project or task AT&T helped with: I’ve always had AT&T as an internet service provider. The wireless internet service allows for all of my projects to get completed in a timely manner. Review collected by and hosted on G2.com. What do you like best about AT&T? AT&T has a very responsive customer service team that works with you whenever you have an issue. Review collected by and hosted on G2.com. What do you dislike about AT&T? There are plenty of moments where the service would be out of it would drop out of nowhere. Review collected by and hosted on G2.com. Recommendations to others considering AT&T: Make sure you choose the best plan to ensure that you are constantly disconnecting. Review collected by and hosted on G2.com. What problems is AT&T solving and how is that benefiting you? AT&T supplies the wireless network that is needed to stay connected. I was always able to connect with multiple devices and get the job done with the service. Review collected by and hosted on G2.com. Show More 6/24/2021 Validated ReviewerIncentivizedSource: G2 invite RS R S. President Small-Business (50 or fewer emp.) 2/23/2021 "Very Poor Service" 0.5/5 Describe the project or task AT&T helped with: Trying to update my phone service. Review collected by and hosted on G2.com. What do you like best about AT&T? The basic functionality of the phone line. Review collected by and hosted on G2.com. What do you dislike about AT&T? I had a very hard time getting to the right person at AT&T to help me. I called for support and was sent to the wrong department many times. I was forwarded to the wrong department and I had to call back many times. Review collected by and hosted on G2.com. What problems is AT&T solving and how is that benefiting you? I was on the wrong phone plan and was being over-charged. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about AT&T? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about AT&T ](https://www.g2.com/products/at-t/discussions/new) GU Guest User What is AT&T used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-at-t-used-for) [ View all Discussions ](https://www.g2.com/products/at-t/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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