--- title: Arcserve UDP Reviews meta_title: 'Arcserve UDP Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 137 reviews by the users' company size, role or industry to find out how Arcserve UDP works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 137 scale: '5' date_modified: '2026-09-22' parent_category: name: Data Recovery url: https://www.g2.com/categories/data-recovery ---

Arcserve UDP Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

19 months

User Insights

Average based on 137 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$
Santiago M.
SM
Santiago M.
System Administrator
Mid-Market (51-1000 emp.)
"Reliable Tape Backup and Easy Outlook Profile Recovery"
4.5/5
What do you like best about Arcserve UDP?

Good backup for tape backup and also recover Outlook Profiles of Exchange on-premise Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

Sometimes a bit slow but not really important Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Enterprise (> 1000 emp.)
"Efficient backups and replication with simple configuration"
5/5
What do you like best about Arcserve UDP?

The ease of backup configuration, the performance regarding full backups, incremental backups, and replications between various UDPs Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

it can improve support, as it is currently provided by agents from India who speak Spanish. Review collected by and hosted on G2.com.

Yossi A.
YA
Yossi A.
CEO
Small-Business (50 or fewer emp.)
"UDP a good Backup software"
3.5/5
What do you like best about Arcserve UDP?

this is a good application when you have It on site for handling all the reject you get for on-prem servers with local storage you are in good hands Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

needs on-site IT, you can't backup directly to the cloud. when there is a problem in the datastore you can lose all the backup data. Review collected by and hosted on G2.com.

Miguel T.
MT
Miguel T.
Analista de infraestructuras de TI
Small-Business (50 or fewer emp.)
"ArcserveUDP"
3.5/5
What do you like best about Arcserve UDP?

The centralized console is the best of Arcserve, where you have everything in 1, a user-friendly console. With just a few simple steps you can make your backups. Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

Not so good experience with Customer Support, so much so the availability of full documentation for Arcserve UDP, performance issues with Arcserve UDP, including slow backup and recovery speeds. Review collected by and hosted on G2.com.

DS
Dell S.
Mid-Market (51-1000 emp.)
"Great when fully working"
2.5/5
What do you like best about Arcserve UDP?

Its very easy to use and restoring is very simple Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

not the best support, often support calls are very long and mostly log gathering by the support team Review collected by and hosted on G2.com.

Patricio I.
PI
Patricio I.
Consultor TI - Ciberseguridad e Infraestructura
Enterprise (> 1000 emp.)
"A good easy to use business continuity tool with impressive storage savings."
4.5/5
What do you like best about Arcserve UDP?

- The ease of use.

- Impressive data reduction of up to 20:1 which comes with very high disk savings versus other tools.

- Simple configuration and friendly interface. Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

- Brand Support has many opportunities and points to improve in a timely manner.

- The tool takes a long time to support new Linux kernels and also when updating products like SAP, it takes a long time for the brand to support it, and you have to decide between waiting for Arcserve support to update, or updating and not having support from Arcserve until you admit it.

- There are restoration functionalities that the brand does not yet have and is far behind its competition. Review collected by and hosted on G2.com.

Felipe R.
FR
Felipe R.
Analista de soluciones
Small-Business (50 or fewer emp.)
"Former Administrator and Current User review"
4.5/5
What do you like best about Arcserve UDP?

Immutable backups and granular restores are among its most helpful modules. Overall, I think Arcserve UDP is a good choice for businesses that need a comprehensive data protection solution. It is easy to use, reliable, and provides good ransomware protection. Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

Complex Licensing, The performance can be slow for large datasets. The support can be hit or miss. Sometimes you get great support, and other times you don't. Review collected by and hosted on G2.com.

Prasanth V.
PV
Prasanth V.
System Engineer
Information Technology and Services
Enterprise (> 1000 emp.)
"The Best Backup Product Ever I handle"
5/5
What do you like best about Arcserve UDP?

Arcserve UDP (Unified Data Protection) is a comprehensive data backup and recovery solution that offers a range of advanced features for protecting critical business data Like Unified Management,Global Deduplication,Instant VM Recovery,High Availability,Cloud Integration etc.OVerall Arcserve UDP is a powerful data protection solution that offers a wide range of features to help businesses ensure the availability and integrity of their critical data. Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

Arcserve UDP may not be fully compatible with all hardware and software platforms, and some organizations may need to take additional steps to ensure compatibility with their existing IT infrastructure. Review collected by and hosted on G2.com.

Berlin .
B
Berlin .
Network Engineer
Small-Business (50 or fewer emp.)
"Mind blowing"
5/5
What do you like best about Arcserve UDP?

Ransomware Protection, Dedupe, less storage consumption Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

GUI LOOK it's felt like nonprofessional software Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"very hard to use and an old and complicated interface"
2/5
What do you like best about Arcserve UDP?

work very well, is very simple and have a choice of what to restore useful! Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

very hard to configure, manage, the interface is not easy to use, hard to find the menu researched Review collected by and hosted on G2.com.

Questions about Arcserve UDP? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity over 2 years ago

How do I install Arcserve UDP?

[Deleted User]
G2
[Deleted User]
•
Last activity over 6 years ago

HOW CAN IT BE SOLVED IF THE DESTINATION DISK FILLS UP?

2 Upvotes
1
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Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

19 months

Perceived Cost

$$$$$
Arcserve UDP Comparisons
Arcserve UDP Features
File Server Backup
Database Server Backup
Virtual Machines
Continuous Backup
Disaster Recovery
Storage Capacity
Security Standards
Data Deduplication
Data Backup
Backup Automation