--- title: Arcserve UDP Reviews meta_title: 'Arcserve UDP Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 137 reviews by the users' company size, role or industry to find out how Arcserve UDP works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 137 scale: '5' date_modified: '2026-07-07' parent_category: name: Data Recovery url: https://www.g2.com/categories/data-recovery --- # Arcserve UDP Reviews **Vendor:** Arcserve **Category:** [Disaster Recovery Software](https://www.g2.com/categories/disaster-recovery) **Average Rating:** 4.2/5.0 **Total Reviews:** 137 ## About Arcserve UDP Arcserve Unified Data Protection (UDP) is an all-in-one data resilience solution designed to protect data across physical, virtual, and cloud environments. With comprehensive backup, granular restore, and disaster recovery capabilities, Arcserve UDP also provides AI-enabled ransomware protection. The platform offers image-based backups, agentless protection for virtual environments, support for applications like Microsoft Exchange and SQL Server, and capabilities for data reduction, automated testing, instant recovery, bare-metal recovery, instant restores, and failover capabilities. Arcserve UDP supports multiple hypervisors, as well as on-premises and cloud storage providers, including Arcserve Cloud Storage, AWS, Microsoft Azure, Google Cloud, and Wasabi. ## Arcserve UDP Pros & Cons **What users like:** - Users value the **ease of use** of Arcserve UDP, appreciating its simple configuration and friendly interface. (2 reviews) - Users highlight the **ease of use** of Arcserve UDP, making data protection straightforward and efficient. (2 reviews) - Users value the **immutable backups and granular restores** of Arcserve UDP for their comprehensive data protection needs. (1 reviews) - Users praise the **simple configuration** of Arcserve UDP, finding it user-friendly and efficient for their needs. (1 reviews) - Users appreciate the **ransomware protection** of Arcserve UDP, finding it reliable and easy to use for data protection. (1 reviews) - Data Management (1 reviews) - Data Protection (1 reviews) - Users value the **reliability of data security** in Arcserve UDP, noting its effectiveness in backups and restores. (1 reviews) - Easy Restore (1 reviews) - Features (1 reviews) **What users dislike:** - Users report **poor customer support** from Arcserve UDP, with inconsistent assistance and slow updates for critical issues. (2 reviews) - Users express concerns about **backup failures** , highlighting the need for on-site IT support and risks to backup data. (1 reviews) - Users find **backup issues** frustrating, as on-site IT is needed and problems can lead to data loss. (1 reviews) - Users face **data deletion issues** due to reliance on on-site IT and potential datastore problems jeopardizing backup integrity. (1 reviews) - Users find the **data recovery support lacking** , often facing delays and missing functionalities compared to competitors. (1 reviews) - Expensive (1 reviews) - Ineffective Recovery (1 reviews) - Lacking Features (1 reviews) - Lack of Backup (1 reviews) - Licensing Issues (1 reviews) ## Arcserve UDP Reviews ### 1. Reliable Tape Backup and Easy Outlook Profile Recovery **Rating:** 4.5/5.0 stars **Reviewed by:** Santiago M. | System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2026 **What do you like best about Arcserve UDP?** Good backup for tape backup and also recover Outlook Profiles of Exchange on-premise **What do you dislike about Arcserve UDP?** Sometimes a bit slow but not really important **What problems is Arcserve UDP solving and how is that benefiting you?** Backup offline on tape works great ### 2. Efficient backups and replication with simple configuration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Arcserve UDP?** The ease of backup configuration, the performance regarding full backups, incremental backups, and replications between various UDPs **What do you dislike about Arcserve UDP?** it can improve support, as it is currently provided by agents from India who speak Spanish. **What problems is Arcserve UDP solving and how is that benefiting you?** the security of having secure backups that can be used. ### 3. UDP a good Backup software **Rating:** 3.5/5.0 stars **Reviewed by:** Yossi A. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2019 **What do you like best about Arcserve UDP?** this is a good apllication when you have It on site for handaling all the reject you get for on prem servers with local storage you are in good hends **What do you dislike about Arcserve UDP?** needs on-site IT, you cane't backup directely to the cloud. when there is a problem in the datastore you can luse all the backup data. **Recommendations to others considering Arcserve UDP:** you can try it for 60 Days and you wont be sorry **What problems is Arcserve UDP solving and how is that benefiting you?** when a customer wants a full system backup with various plans UDP CAN DO THE JOB ### 4. ArcserveUDP **Rating:** 3.5/5.0 stars **Reviewed by:** Miguel T. | Analista de infraestructuras de TI, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2023 **What do you like best about Arcserve UDP?** The centralized console is the best of Arcserve, where you have everything in 1, a user-friendly console. With just a few simple steps you can make your backups. **What do you dislike about Arcserve UDP?** Not so good experience with Customer Support, so much so the availability of full documentation for Arcserve UDP, performance issues with Arcserve UDP, including slow backup and recovery speeds. **What problems is Arcserve UDP solving and how is that benefiting you?** Greater compatibility with operating systems and applications ### 5. Great when fully working **Rating:** 2.5/5.0 stars **Reviewed by:** Dell S. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 11, 2024 **What do you like best about Arcserve UDP?** Its very easy to use and restoring is very simple **What do you dislike about Arcserve UDP?** not the best support, often support calls are very long and mostly log gathering by the support team **What problems is Arcserve UDP solving and how is that benefiting you?** we need to keep backups, the benefit is having these backups available when we need them instantly ### 6. A good easy to use business continuity tool with impressive storage savings. **Rating:** 4.5/5.0 stars **Reviewed by:** Patricio I. | Consultor TI - Ciberseguridad e Infraestructura, Enterprise (> 1000 emp.) **Reviewed Date:** August 22, 2023 **What do you like best about Arcserve UDP?** - The ease of use. - Impressive data reduction of up to 20:1 which comes with very high disk savings versus other tools. - Simple configuration and friendly interface. **What do you dislike about Arcserve UDP?** - Brand Support has many opportunities and points to improve in a timely manner. - The tool takes a long time to support new Linux kernels and also when updating products like SAP, it takes a long time for the brand to support it, and you have to decide between waiting for Arcserve support to update, or updating and not having support from Arcserve until you admit it. - There are restoration functionalities that the brand does not yet have and is far behind its competition. **What problems is Arcserve UDP solving and how is that benefiting you?** - Backup with extensive support for Windows and Linux computers, whether physical or virtual. - Agentless backups of VMWare, HyperV and Nutanix environments. - Impressive storage savings thanks to its powerful data reduction. ### 7. Former Administrator and Current User review **Rating:** 4.5/5.0 stars **Reviewed by:** Felipe R. | Analista de soluciones, Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2023 **What do you like best about Arcserve UDP?** Immutable backups and granular restores are among its most helpful modules. Overall, I think Arcserve UDP is a good choice for businesses that need a comprehensive data protection solution. It is easy to use, reliable, and provides good ransomware protection. **What do you dislike about Arcserve UDP?** Complex Licensing, The performance can be slow for large datasets. The support can be hit or miss. Sometimes you get great support, and other times you don't. **What problems is Arcserve UDP solving and how is that benefiting you?** Arcserve UDP helps me to meet my compliance requirements, protects my data from being lost due to hardware failure, software corruption, or human error and includes features to help protect against ransomware attacks ### 8. The Best Backup Product Ever I handle **Rating:** 5.0/5.0 stars **Reviewed by:** Prasanth V. | System Engineer , Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** March 14, 2023 **What do you like best about Arcserve UDP?** Arcserve UDP (Unified Data Protection) is a comprehensive data backup and recovery solution that offers a range of advanced features for protecting critical business data Like Unified Management,Global Deduplication,Instant VM Recovery,High Availability,Cloud Integration etc.OVerall Arcserve UDP is a powerful data protection solution that offers a wide range of features to help businesses ensure the availability and integrity of their critical data. **What do you dislike about Arcserve UDP?** Arcserve UDP may not be fully compatible with all hardware and software platforms, and some organizations may need to take additional steps to ensure compatibility with their existing IT infrastructure. **What problems is Arcserve UDP solving and how is that benefiting you?** One of the primary problems that Arcserve UDP addresses is data loss. By providing comprehensive backup and recovery capabilities. Arcserve UDP helps organizations protect critical business data from loss due to hardware failures, human errors, natural disasters, cyber-attacks, and other threats.high availability (HA) features, such as continuous replication and automated failover, Arcserve UDP helps ensure that critical systems and applications are always up and running, minimizing downtime and its associated costs.Arcserve UDP simplifies backup and recovery management by providing a unified console for managing all backup and recovery operations, regardless of the platforms and applications being used.Arcserve UDP uses global deduplication technology to reduce storage requirements, minimizing the need for additional storage capacity and associated costs. ### 9. Mind blowing **Rating:** 5.0/5.0 stars **Reviewed by:** Berlin . | Network Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2022 **What do you like best about Arcserve UDP?** Ransomware Protection, Dedupe, less storage consumption **What do you dislike about Arcserve UDP?** GUI LOOK it's felt like nonprofessional software **What problems is Arcserve UDP solving and how is that benefiting you?** Ransomware ### 10. very hard to use and an old and complicated interface **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2021 **What do you like best about Arcserve UDP?** work very weel, is very simple and have a choice of what to restore usefull! **What do you dislike about Arcserve UDP?** very hard to configure, manage, the interface is not easy to use, hard to find the menu reseached **Recommendations to others considering Arcserve UDP:** very nice solution but to configure or correct, is painfull **What problems is Arcserve UDP solving and how is that benefiting you?** backup infra and files can restore whatever we want (files, user, server, ...) ### 11. Data Protection **Rating:** 4.0/5.0 stars **Reviewed by:** Silvia P. | Software development, Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2021 **What do you like best about Arcserve UDP?** Remote backup and compatible with different Virtual Machines. Controlled disaster and connection with different types of cloud. Restore critical data and system. **What do you dislike about Arcserve UDP?** Add extra functions of non-aligned alternate services. **What problems is Arcserve UDP solving and how is that benefiting you?** Data management and avoid loss to system disaster due to attack or damage to the main system. Security tests on local server and connect with external system. ### 12. Arcserve UDP a complete protection system and quality !! **Rating:** 4.5/5.0 stars **Reviewed by:** Andrea L. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2020 **What do you like best about Arcserve UDP?** It is one of the main platforms that gives us all the data protection capabilities that we need for our intense workflow without having deep complexity that we do not need to implement on all staff. Its features are important for unifying protection across all workloads and simplifying them at scale. With its functions we manage to prepare all our infrastructures, thinking about the future, establishing the best data protection and disaster recovery for each type of workflow. In turn, making use of its heterogeneous image-based technology that provides security from any objective. **What do you dislike about Arcserve UDP?** The visual appearance is not the best on the market, it is good but not so much to be considered the best, its functionalities are, but this aspect needs to be improved so that it is totally the best platform in all its areas and does not have negative aspects. However, as a work team, we focus on improving our benefits and we achieve this through its powerful tools, and we do not focus on appearance. **Recommendations to others considering Arcserve UDP:** Arcserve UDP is designed to proactively mix technologies so that you can completely simplify an infrastructure and run a mix of local, virtual, and SaaS-based systems and applications. It's a comprehensive solution that encompasses all of these diverse application environments, forgetting that organizations can be susceptible to downtime and data loss. It is also very effective in protecting critical data against damage or destruction with the least possible effort, simplifying the risk of regulations. It is a powerful solution with which you can strengthen business systems and applications. **What problems is Arcserve UDP solving and how is that benefiting you?** We prevent data loss and prolonged downtime on cloud, on-premises, virtual, and SaaS-based workloads by using only one unified central management interface. We reduce downtime by validating recovery times and scores with automated testing and granular reporting. We accelerate time to value without the need for extensive training or additional professional services. Our entire system now scales upward as we keep turning capabilities on and off with no forklift upgrades or additional products. ### 13. Easy handling and good dashboard **Rating:** 5.0/5.0 stars **Reviewed by:** Peter S. | Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2020 **What do you like best about Arcserve UDP?** Deduplication / virtual standby / instant VM Some customers like to use virtual standby and replication to another data store. Many customers have multiple locations with data storage. The customers then replicate their backups over the WAN line. **What do you dislike about Arcserve UDP?** Activation / licensing after or during the installation is bad. Online or offline activation? An upgrade from an old version to a newer version usually leads to activation problems. The activation must be carried out several times offline / online. If none of this works, support has to be contacted. The german support could be a little better. I reported a lot of problems with customers where support should contact the customer directly. I was repeatedly contacted for questions. Most of the time I am no longer with the customer and cannot answer the questions. If the support had asked the customer directly, the questions would be answered immediately. **Recommendations to others considering Arcserve UDP:** A good product for data backup. VMs or individual files can be easily restored. Arcserve UDP is easy to install and use. Unfortunately there are often problems with licensing / activation. But Arcserve Support will be happy to help and solve the problem very quickly. **What problems is Arcserve UDP solving and how is that benefiting you?** Many customers use the normal function of UDP. However, some customers also like to use virtual standby and replication to another data store. Some customers save themselves the backup to tape ### 14. Simply good Backup Software **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel E. | Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2020 **What do you like best about Arcserve UDP?** -easy Management console Overview -many Features of doing backups from different type of Services -easy recovery szenarios possible -deduplication and compression works nice -BMR szenarios worked best for me -support hotline helps you in every situation (now in language german, but english is also no problem) -you get regularly updates and service for the product -the arcserve exchange granular restore tool is very helpful to extract some mails or things like that out of a mailbox -the possiblity of doing a backup replication to a other RPS -the RPS jumpstart feature -arcserve backup software to to a tape backup (very helpful in the age of encryption trojans) -the arcserve appliances with sophos -the gui is arranged sensibly and logically -the virtual standby feature ist useful for customers which don't use a cluster infrastructure (here you can easy switch on the backup vm of a productive machine) -also the instant vm feature is nice to have because sometimes you need to know whether the backup works or not **What do you dislike about Arcserve UDP?** -the licensing method is complicated and error-prone -the GUI ist not supported and functionally with every browser -the knowledgebase in the internet could be more filled with useful articles -you can not change the block size of a existing rps (for example when you want to speed up the tape backup) -when you backup a VM and doing a virtual standyby vm then the name of the vhdx file ist named very senseless - that is a problem when these vm is going productive **Recommendations to others considering Arcserve UDP:** the product is very versatile and reliable **What problems is Arcserve UDP solving and how is that benefiting you?** We solve the Backup strategy by many customers -secure every infrastructure the customer has (no matter what kind of hypervisor or physically machine) -we can also secure mailboxes hosted by a cloud provider -the BMR option is very useful when changing the complette OS to an other physically machine -secure and restore Exchange mailboxes/databases ### 15. Arcserve UDP **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2021 **What do you like best about Arcserve UDP?** Simplistic and intuitive backups for all **What do you dislike about Arcserve UDP?** The interface takes some getting used to **Recommendations to others considering Arcserve UDP:** I used another backup solution for years that I thought was pretty efficient; however, Arcserve does everything that little bit better and seamlessly. I have to interact with it less, and everything I need is available within a single interface. Excellent product **What problems is Arcserve UDP solving and how is that benefiting you?** Day to day backup ups and replication, achieving 3-2-1 and having guarantees around ransomware. Office 365 backups (SharePoint, Teams, OneDrive etc) ### 16. How Arcserve helps fulfill SLAs **Rating:** 4.5/5.0 stars **Reviewed by:** Georg H. W. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2020 **What do you like best about Arcserve UDP?** Arcserve UDP Applinace offers our customers complete protection with ransomware protection, backup and restore of Windows and LINUX systems wherever they are hosted, SLA testing, standby functions for physics and VMs and, in conjunction with Arcserve CA, HA functionality. **What do you dislike about Arcserve UDP?** Everything is ok so far, the support in India could be improved **Recommendations to others considering Arcserve UDP:** Due to the Corana crisis the world has become much more digital. There are more than just products from Microsoft. Collaboration tools are now open source. Backup for Postgres, MySQL and other DB is missing. The future is on the one hand Fog Computing and on the other hand LINUX, Docker and often Open Source. In my experience, Arcserve is not interested in the education market, where compliance is very important and backup and restore is a must. Arcserce has with the technologies of ASBU the possibility to backup meta data. I believe that Arcserve can develop a meta data tool for the data modeling of file systems and directory services based on the technology used there. Is - target comparisons of rights would be possible. **What problems is Arcserve UDP solving and how is that benefiting you?** Backup and restore could be simplified. The reporting helps to quickly assess whether backups are OK. ### 17. Very good Product. Its with the time. so likely you can backup in aws. **Rating:** 4.5/5.0 stars **Reviewed by:** Burak E. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2020 **What do you like best about Arcserve UDP?** The best product from arcserve ist the Backup Appliance with Sophos Securtiy, when you want a backup in house. On the other hand you can use the backup to aws cloud an go with time. **What do you dislike about Arcserve UDP?** I dislike arcserves reputation on old IT admins who knows arcserve from the 90s. The second point is the integration from arcserve to network monitoring software like PRTG Network Monitoring. So whe have wirte a powershell script to integrate arcserve UDP to PRTG Network Protection, but this works semi-well. Other backup software products as Veeam One have a fully integration to PRTG Network Protection. So why not have arcserve this too? **Recommendations to others considering Arcserve UDP:** Arcserve is the right choise when you do backup in the DACH. So you can backup in the aws cloud without spending to much money and do a right backup with governance rules. So still the aws cloud in frankfurt does not gives your backup away in a other cloud and your backup is encrypted. **What problems is Arcserve UDP solving and how is that benefiting you?** You can easily do a backup with your own devices without spending so much money in your backupconcept. And when you have enought money you can go with time and can get a all in one concept with backupappliance in house and hybrid cloud to get the disater recovery. ### 18. A very helpful and solid product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2020 **What do you like best about Arcserve UDP?** We use the product for data backup for most of our customers. Relatively simple handling, reliability and uncomplicated and quick access to support are important for us as a service provider and our customers. Deduplication saves large amounts of data storage, in practice savings of between 60% and 80% are feasible. The product is available free of charge for 30 days without any restrictions. This is of great help for test purposes, migrations or even for temporary data backup. **What do you dislike about Arcserve UDP?** We have had issues with product activation in the past but these have been resolved. **Recommendations to others considering Arcserve UDP:** The RPS cannot be a domain member 2 independent data backup targets should be available, ideally an HDD / SSD storage and a tape library **What problems is Arcserve UDP solving and how is that benefiting you?** Despite extensive precautionary measures, one of our customers' data was encrypted with ransomware. The data could be easily restored from the backup because it was saved on tapes. This clearly shows that backing up to tapes is extremely important even today. With virtual standby, downtimes can be reduced enormously. If a virtual or physical server has to be restored from the data backup, this takes a long time, depending on the size of the server. With virtual standby, the restoration to a virtual server is carried out immediately after the backup and is therefore available almost immediately in the event of an error. The incremental backup ensures small amounts of data to be transferred. ### 19. Value for money and to our cases the right choice with excellence in support **Rating:** 4.5/5.0 stars **Reviewed by:** Norman N. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2020 **What do you like best about Arcserve UDP?** When we were looking for a suitable backup product and didn't want to go straight back to the market leaders, we tested 6 products. Only UDP saved a complete LAB in the first test and then completely recovered it. All other products failed the first time because of drivers, libraries and the 40G backup backbone. We back up every 15 min. into a storage server, this every 60 minutes into a fire protection storage server and then to backblaze at the weekend. **What do you dislike about Arcserve UDP?** the UI react slow an looks "oldschool" my personal feelling BUT if you need it remotely its the best way to do it "oldschool" because its fast over thin lines **Recommendations to others considering Arcserve UDP:** it is important to test to understand the structure of the data handling. Then a concept is formed in the head all by itself. **What problems is Arcserve UDP solving and how is that benefiting you?** Thanks to the far-sighted licensing policy and the moderate costs, we can operate such a structure in a cost-saving manner. With UDP, each storage server is completely autharkic to recover the entire data. ### 20. Great Bootcamp session **Rating:** 5.0/5.0 stars **Reviewed by:** Grant B. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2020 **What do you like best about Arcserve UDP?** very informative and helpful for using the software, highly recommend for anyone who would like to just learn more about what's possible. I really liked the labs to get hands-on with the software and the easy to follow the guide provided **What do you dislike about Arcserve UDP?** Bootcamp was great, the presenters are very knowledgable so nothing to show as a dislike **Recommendations to others considering Arcserve UDP:** Highly recommend joining a Bootcamp session and finding out more about the product and should you ever find you run into issues always consider contacting the Pre-sales support as they are a great bunch and can identify the issues which can be resolved by them. **What problems is Arcserve UDP solving and how is that benefiting you?** I originally had issues whereby our backups would fail or take ages, after todays bootcamp I have now resolved the issue ### 21. Great appliance and easy GUI **Rating:** 4.5/5.0 stars **Reviewed by:** Ralph M. | IT Support Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2020 **What do you like best about Arcserve UDP?** The GUI is really intuitive and easy to follow the flow of the console to create backup plans and ensure data integrity. **What do you dislike about Arcserve UDP?** sometimes there is more than one way to restore a file and there are vastly different results and speed of restore. **What problems is Arcserve UDP solving and how is that benefiting you?** setting up remote working during lockdown and the "new normal" - we have P2V'd a number of key workers machines onto onsite servers and then given VPN and RDP access to the remote workers who then use home internet. This then means that the hard, data intensive I/O commands are being done ONSITE and the user only transmits their RDP commands over their slow broadband. It has been a real lifesaver when data heavy operations like finance/Sage/Graphic design is being done. ### 22. old, good, relible...but difficult to understand and handle **Rating:** 2.0/5.0 stars **Reviewed by:** Nikolai A. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2020 **What do you like best about Arcserve UDP?** - price models - per user, per TB - variety of the backup options **What do you dislike about Arcserve UDP?** - Interface!!! why one needs so many new windows, right clicks, etc - the almost 2weeks outage when UDP was not accessible!!! (a month or so ago) **Recommendations to others considering Arcserve UDP:** It"s a magic when Arcserve works, it's a bitch when it doesn't. Reliable solution but...men, get your hands on first than decide **What problems is Arcserve UDP solving and how is that benefiting you?** Backup of our +/- 150 users O365 environment. No on premises HW needed ### 23. Safe storage and necessary to keep the base protected. **Rating:** 4.0/5.0 stars **Reviewed by:** Lily B. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2020 **What do you like best about Arcserve UDP?** This platform allows you to have data protection and recovery from any type of disaster. It has a technology backed by several elements that protects to and from any objective, and the tools cover all the needs of the company. **What do you dislike about Arcserve UDP?** The results we obtained have been satisfactory and the performance has increased but the learning curve of this software seems a bit high to us, if you can improve this a little, you can perform a faster handling of Acserve. **Recommendations to others considering Arcserve UDP:** This platform will definitely provide the security you want to the entire database through backups and security copies, it is set up and literally forgets about the platform, although it has a high learning curve, it is much simpler than other software, totally recommended. In addition to being a comprehensive security system and varied files with which we can maintain and use our documents whenever we need it. **What problems is Arcserve UDP solving and how is that benefiting you?** This platform is used in our company in data centers to obtain a backup and recovery from disasters of central and remote sites. We make backup copies and restorations of critical company data, virtual and physical machines, applications, among others. It has been very stable without any blockage. It is easier to use when compared to other platforms that the company has already implemented without positive results. Our work staff is calmer and has extensive time savings that we use in other areas of our company. ### 24. Training Session **Rating:** 5.0/5.0 stars **Reviewed by:** Bradley W. | I, Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2021 **What do you like best about Arcserve UDP?** Really enjoyed the labs that they setup. Great to use and easy to follow. **What do you dislike about Arcserve UDP?** Some of the continuity piece I would like to see more of. Not a dislike but needed to know it’s purpose in different scenarios. **What problems is Arcserve UDP solving and how is that benefiting you?** No problems currently. ### 25. Arcserve provides top notch backup solutions! **Rating:** 5.0/5.0 stars **Reviewed by:** Tom W. | Customer Relationship Manager (CRM), Prokurist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2020 **What do you like best about Arcserve UDP?** With the Arcserve UDP software any IT environment can be backed up . It is scalable upwards or downwards to fit the needs of any system. **What do you dislike about Arcserve UDP?** New product enclosures are often under the radar. **Recommendations to others considering Arcserve UDP:** One of the oldest back companies in the business with decades of experience! **What problems is Arcserve UDP solving and how is that benefiting you?** UDP solves massive storage problems thanks to a robust depuplication and incremental forever. ### 26. Simple and easy to use Backup Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel F. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2020 **What do you like best about Arcserve UDP?** Arcserve UDP is a simple and easy to Use Backup solution. It was easy to install and deploy in our VMware infrastructure. It is easy to backup and recover Windows and Linux nodes in our datacenter. You can easily manage your backup and also your restore Jobs. Also Reporting functionality is simple to configure. We are using Arcserve more then 10+ yeas (including Arcserve Backup, previus UDP Version 5.0; 6.0 und now current Version 7.0). **What do you dislike about Arcserve UDP?** Your correctly issued licences are somitems not in use. So your backup enviroment fails. **What problems is Arcserve UDP solving and how is that benefiting you?** Backup and restore for Windows and Linux Nodes in VMware vSphere enviroment. ### 27. Very good course **Rating:** 4.0/5.0 stars **Reviewed by:** James C. | I.T Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** March 11, 2021 **What do you like best about Arcserve UDP?** I liked the lab sessions. It broke up the day **What do you dislike about Arcserve UDP?** There was an occasional sale pitch, which was a little dull but understandable **What problems is Arcserve UDP solving and how is that benefiting you?** We were looking to implement this for Office 365 backups ### 28. Arcserve UDP is a very comprehensive backup solution with many options. **Rating:** 5.0/5.0 stars **Reviewed by:** Detlef S. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2020 **What do you like best about Arcserve UDP?** You can access backups directly and even boot servers from the backup. **What do you dislike about Arcserve UDP?** Sometimes license errors occur and therefore no backup is created. **Recommendations to others considering Arcserve UDP:** Very good mature product. Try free trial. **What problems is Arcserve UDP solving and how is that benefiting you?** If the entire network is compromised, I can immediately reboot the network from the backup as virtual machines. ### 29. Indispensable to protect your data **Rating:** 5.0/5.0 stars **Reviewed by:** Ivan T. | IT Manager and IT consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2020 **What do you like best about Arcserve UDP?** I think i'm using arcserve UDP everyday, on all my customer i install UDP to protect server, vm, or client from dataloss or data corruption. Sometimes UDP save me from Distater, and i can restore easily vm or Phisical with BMR tecnology. sometimes i've used that tecnology to restore a Physical machine to an other with different hardware, and it was very impressive. **What do you dislike about Arcserve UDP?** integration with RHA i don't like so much **What problems is Arcserve UDP solving and how is that benefiting you?** i've solved bmr problem ### 30. Fails every now and then **Rating:** 1.5/5.0 stars **Reviewed by:** Zoltan P. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2020 **What do you like best about Arcserve UDP?** I really do not like this solution, as all i had with it was problems. Sure it does have a clean interface and when it works it works, but thats not enough. **What do you dislike about Arcserve UDP?** It needs my constant attention. I am the owner and IT guy in one person and i need a solution that works everyday. After some windows updates backups start failing and after hours of research why all i find is: Make a new job. And it works.And thats beyon annoying, as every few weeks it needs interaction where it just should work without supervision. **What problems is Arcserve UDP solving and how is that benefiting you?** I use it as a small business all around server backup solution. ### 31. We are reseller and many Customizing have veeam **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2021 **What do you like best about Arcserve UDP?** The best is Dedublication and versioning **What do you dislike about Arcserve UDP?** I dislike No Test Tool for dedublication **Recommendations to others considering Arcserve UDP:** . **What problems is Arcserve UDP solving and how is that benefiting you?** Quick Backup and restore ### 32. When you consider what is included you'll question the value proposition of the competition... **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2020 **What do you like best about Arcserve UDP?** Arcserve have done a lot with UDP to dispel any reservations I had with the legacy Arcserve Backup product from the CA days. There is an awful lot included in the product that is hidden behind paywalls with other offerings or that would necessitate multiple purchases. **What do you dislike about Arcserve UDP?** I do think there are some limitations around Arcserve's Cloud integration that would make them a less than viable option for certain environments, but what is here is more than adequate for the vast majority of use cases. **What problems is Arcserve UDP solving and how is that benefiting you?** Backup, Availability, Sovereignty over SaaS Applications, Consolidation of vendors. ### 33. Acrserve UDP runs without problems and the support is great. **Rating:** 4.5/5.0 stars **Reviewed by:** Jens M. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2020 **What do you like best about Arcserve UDP?** Arcserve UDP and Arcserve Backup is very stable. **What do you dislike about Arcserve UDP?** The notifications could be a bit clearer. **Recommendations to others considering Arcserve UDP:** At first administrating Arcserve UPD is easy and it runs very stable. Second, the recent free Arcserve mini Health Check was very insightful and helpful. **What problems is Arcserve UDP solving and how is that benefiting you?** We back up our entire virtual environment with all virtual machines with Arcserve UDP. ### 34. Bootcamp **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Enterprise (> 1000 emp.) **Reviewed Date:** February 11, 2021 **What do you like best about Arcserve UDP?** Learning about new backup technologies, impressed with the power of the software **What do you dislike about Arcserve UDP?** Can't really comment on what I dislike as I found the whole training process very positive **What problems is Arcserve UDP solving and how is that benefiting you?** Haven't yet started using the system, but will be in the near future ### 35. Great service from friendly instructors **Rating:** 4.5/5.0 stars **Reviewed by:** Sayed A. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2020 **What do you like best about Arcserve UDP?** The different methods available for backing up solutions **What do you dislike about Arcserve UDP?** A lot of information to take in for beginners **What problems is Arcserve UDP solving and how is that benefiting you?** O365 backups were needed within the organisation. Realised I am now able to go ahead of the threshold O365 provide and now able to keep the back up in 3 locations ### 36. Arcserve Bootcamp 12/11/2020. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2020 **What do you like best about Arcserve UDP?** I liked the presenters. They were warm and friendly, but concise. The pace of the session was well balanced. **What do you dislike about Arcserve UDP?** Nothing really. As a newcomer to the IT industry, in a non-technical role (PM) I wasn't expecting to understand much, although I was surprised how much of what was covered made at least some sense to me. **Recommendations to others considering Arcserve UDP:** It sounds like a great product. It comes bundled with Intercept X which is very helpful. **What problems is Arcserve UDP solving and how is that benefiting you?** N/A. Currently don't have the knowledge to provide a detailed answer to this. ### 37. Arcserve UDP has been great for our company and we have been running it for the past 6 years plus **Rating:** 5.0/5.0 stars **Reviewed by:** Thabang C. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2020 **What do you like best about Arcserve UDP?** The upside is the Deduplication, the amount of disk space you can save for backups **What do you dislike about Arcserve UDP?** The RHA technology is a bit difficult to setup for the less skilled **Recommendations to others considering Arcserve UDP:** It's a no brainer, get on with Arcserve UDP **What problems is Arcserve UDP solving and how is that benefiting you?** Planning for a Disaster and being to recover quickly ### 38. Very reliable, simple setup. Great solutionn! **Rating:** 5.0/5.0 stars **Reviewed by:** Travis M. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2020 **What do you like best about Arcserve UDP?** The setup is very simple and the interface is very intuitive when setting up the machines. Even when there is errors the error messages actually give good output so you can troubleshoot what went wrong. **What do you dislike about Arcserve UDP?** The only issues I ran into was the lack of support for linux (very limited) and the DR team when calling in was not the most educated. They lady we spoke to was just going from a booklet and seemed to not understand the deeper level of configuration. It worried me if we actually had a DR issue and needed support. **Recommendations to others considering Arcserve UDP:** Sign up for the trial! You will see first hand how easy it is to implement and get started. **What problems is Arcserve UDP solving and how is that benefiting you?** I was able to sleep at night knowing we had reliable backups! The support for the normal backups was amazing and I would highly recommend them to anybody! ### 39. I use arcserve solutions when I have responsibility for results on services for many years. **Rating:** 5.0/5.0 stars **Reviewed by:** Gaetano G. | Haed of Business Developer Team, Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2020 **What do you like best about Arcserve UDP?** complete suite, modern, easy to use, in step with the leaders and with 20 years of experience **What do you dislike about Arcserve UDP?** it should grow to support hyperconverged systems **Recommendations to others considering Arcserve UDP:** real backup experts, a truly innovative and complete solution **What problems is Arcserve UDP solving and how is that benefiting you?** data protection, business continuity and disaster recovery, cloud backup ### 40. Arcserve UDP meets the requirements in all relevant customer environments **Rating:** 4.0/5.0 stars **Reviewed by:** Martin M. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2020 **What do you like best about Arcserve UDP?** The wide range of functions and the possibility to cover all relevant customer requirements **What do you dislike about Arcserve UDP?** The errors in the license management that cause the backup to malfunction **What problems is Arcserve UDP solving and how is that benefiting you?** Unified backup of virtual and physical servers, workstations and Office 365 and the unified management interface ### 41. It was a good training course. **Rating:** 4.5/5.0 stars **Reviewed by:** George S. | Enterprise (> 1000 emp.) **Reviewed Date:** November 26, 2020 **What do you like best about Arcserve UDP?** I am looking at a back up solution, this could help. **What do you dislike about Arcserve UDP?** I have not used it properly yet to answer. **What problems is Arcserve UDP solving and how is that benefiting you?** A possible back solution for some PCs. ### 42. Arcserve UDP - Does what it says on the Tin! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2020 **What do you like best about Arcserve UDP?** Easy to use, easy to manage, no complicated policies. Creating and implementing a protection plan is simple and very user friendly. **What do you dislike about Arcserve UDP?** I have not found anything I dislike with the product yet. **What problems is Arcserve UDP solving and how is that benefiting you?** Problems solved: 1. Physical to virtual machine migrations, 2. Air Gap storage using Cloud instead of tape. 3. Automated Services recovery using Arcserve Replication & High Availability through Arcserve UDP. Benefits: 1. No need for Tape media and incurred maintenance costs that come with it 2.Fast RPO and RTO using the Arcserve Appliances. ### 43. ArcserveUDP is a very good and innovative product. **Rating:** 4.0/5.0 stars **Reviewed by:** Marco K. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2020 **What do you like best about Arcserve UDP?** The software is easy to operate and license. **What do you dislike about Arcserve UDP?** I don't find the high license costs or the mixing of Arcserve UDP licenses (Premium / Advanced) anymore. **Recommendations to others considering Arcserve UDP:** Talk to an Arcserve Consultant. **What problems is Arcserve UDP solving and how is that benefiting you?** Better backup for the customer. ### 44. Arcserve Boot Camp **Rating:** 5.0/5.0 stars **Reviewed by:** Colin T. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2020 **What do you like best about Arcserve UDP?** good interactive presentation and hands on trials **What do you dislike about Arcserve UDP?** Could not get a consistent connection to test server **What problems is Arcserve UDP solving and how is that benefiting you?** Cloud back up and data protection against virus/ransomware ### 45. Arcserve Bootcamp **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2020 **What do you like best about Arcserve UDP?** The hands on labs were very easy to follow **What do you dislike about Arcserve UDP?** There seems to be a lot of information to take in however it was explained really clearly by the presenters **What problems is Arcserve UDP solving and how is that benefiting you?** Learning to monitor the backup servers on a regular basis ### 46. Arcserve...for peace of mind **Rating:** 4.0/5.0 stars **Reviewed by:** Sean N. | Manager, IT Infrastructure and Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2020 **What do you like best about Arcserve UDP?** Consistency of backups and notifications. We know when things fail and usually how to deal with them. The backups complete relatively quickly (as long as the internet connection onsite is good) and the onsite backups are quick as well. Sometimes, if the internet connection onsite is slow, I've seen backups take more than a week to complete, but they are consistent and actually complete once the data is transferred. **What do you dislike about Arcserve UDP?** Support - it tends to be a little hard to reach. Once you get in touch with them though, they are pretty responsive. Would really like to see 24x7 support or at least extended hours during the week. Only M-F 8-5 is a little difficult when backup jobs often run during different times of the day/night. **Recommendations to others considering Arcserve UDP:** ArcServe UDP has a bright future. It's a stable product, and consistent as far as backups go. When trouble arises with an agent, if the solution is anything besides "uninstall/reinstall" it tends to take a bit of time to get support. **What problems is Arcserve UDP solving and how is that benefiting you?** We have had a few issues with Arcserve's cloud product (purchased from Zetta) with consistent backups on older machines. I know they support the older machines using the current agent, but we have had to delete and recreate multiple backup sets. ### 47. Partner ARCSERVE **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2020 **What do you like best about Arcserve UDP?** competent contact persons and very fast response times **What do you dislike about Arcserve UDP?** I have been working with the contact persons for years and am absolutely satisfied **Recommendations to others considering Arcserve UDP:** I can only recommend. The total package of account manager, product portfolio and price is right **What problems is Arcserve UDP solving and how is that benefiting you?** we have a partner at eye level who accompanies us from the beginning of the project to the implementation ### 48. Innovative Solution combined with professional support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2020 **What do you like best about Arcserve UDP?** Intuitive user experience, high perfomance deduplication **What do you dislike about Arcserve UDP?** Localized support would be fine for us.. **What problems is Arcserve UDP solving and how is that benefiting you?** Companywide backup with external replication ### 49. Backup and restore with confidence **Rating:** 4.5/5.0 stars **Reviewed by:** Greg D. | Sr. Associate & Director of Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Arcserve UDP?** There are a lot of things I like best. I guess the first would be the simplicity in selecting what to backup, setting up the priority (the order of the backup), and confidence that the backups will run without issue. I've setup a full backup to run on Fridays, then an incremental backup the rest of the days of the week. Keeps the backup running quickly and efficiently. But mostly, I like the ease in restoring data when necessary. I like the option of restoring to the original folder, or I can opt to restore to a new folder. **What do you dislike about Arcserve UDP?** Installing the agents on the various servers is a little tedious. When I update the software, I have to update the agents on each server. And some servers need multiple agents, like the Exchange server. Since it's a VM, it has the virtual agent, exchange agent and client agent. I would like Arcserve to figure out how to make the software agent-less. This would make installing and updating the software easier to do. **Recommendations to others considering Arcserve UDP:** Give it a try and see how easy it is to use. **What problems is Arcserve UDP solving and how is that benefiting you?** I get consistent, quick backups from all our servers that are part of the backup process, and it has the intelligence built in to communicate with applications like Exchange to keep the server clean. ### 50. Arcserve UDP - excellent backup solution **Rating:** 5.0/5.0 stars **Reviewed by:** Jerzy A. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2020 **What do you like best about Arcserve UDP?** Very simple to use and intuitive user interface. Allows starting a backup in a few minutes **What do you dislike about Arcserve UDP?** Nothing, though backing up Linux could be a little easier **Recommendations to others considering Arcserve UDP:** Compare deduplications earnings with other solutions with similar deployment costs **What problems is Arcserve UDP solving and how is that benefiting you?** Backup of physical and virtual servers. Low requirements on backup storage space thanks to deduplication ## Arcserve UDP Discussions - [HOW CAN IT BE SOLVED IF THE DESTINATION DISK FILLS UP?](https://www.g2.com/discussions/how-can-it-be-solved-if-the-destination-disk-fills-up) - 1 comment, 2 upvotes - [How do I install Arcserve UDP?](https://www.g2.com/discussions/how-do-i-install-arcserve-udp) - 1 comment, 1 upvote - [Why is Arcserve CA not still called RHA or HA? Why is the product not promoted? Why is the topic of workload migration with UDP / CA not being promoted? Here are great opportunities to generate revenue](https://www.g2.com/discussions/31001-why-is-arcserve-ca-not-still-called-rha-or-ha-why-is-the-product-not-promoted-why-is-the-topic-of-workload-migration-with-udp-ca-not-being-promoted-here-are-great-opportunities-to-generate-revenue) - 1 comment, 1 upvote - [What does Arcserve UDP do?](https://www.g2.com/discussions/what-does-arcserve-udp-do) - 1 comment - [What is Arcserve?](https://www.g2.com/discussions/what-is-arcserve) - 2 comments - [View Arcserve UDP pricing details and edition comparison](https://www.g2.com/products/arcserve-arcserve-udp/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-10+14%3A02%3A11+-0500&secure%5Bsession_id%5D=e70122bf-0c7a-483a-964c-00b23037ac18&secure%5Btoken%5D=ff5fb8558cbfac08cb84f2aafefbdc68cd019041a2989b5de6e0e018e20befe8&format=llm_user) ## Arcserve UDP Features **Compatibility ** - File Server Backup - Database Server Backup - Virtual Machines - Repository Models **Functionality** - Storage Capacity - Remote Backup - Versioning - Mobile Backup Application **Compatibility ** - File Formats - Partitions **Functionality** - Data Backup - Backup Automation - Integration - Diverse Database Handling **Functionality** - On Premises Recovery - Cloud Recovery - Prior State Recovery - Recovery Automation - Replication **Management** - Disaster Recovery - Remote Backup - Storage Formats - Scheduled Backups - On-Demand Restoration **Management** - Continuous Backup - Disaster Recovery - Storage Capacity - Remote Backup - Activity Monitoring **Compatibility ** - Disk Backup - Local Backup - Storage Formats **Management** - Backup - Storage - File Scan **Admin** - Backup Management **Management** - Local Management - Infrastructure Compatibility - Solution Integration - Real-Time Analytics - RTO and RPO Management **Reporting** - Activity Monitoring - Documentation - Alerts/Notifications **Compliance** - Security Standards - Cloud Data Protection - Data Deduplication **Management** - File Sharing - Security Standards - Encrypted Storage **Security ** - Encryption - Data Protection **Agentic AI - Database Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Disaster Recovery** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Security** - Data Encryption - Security and Compliance - Deduplication **Agentic AI - File Recovery** - Autonomous Task Execution - Cross-system Integration **Agentic AI - Server Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Online Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top Arcserve UDP Alternatives - [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) - 4.6/5.0 (682 reviews) - [Arctera Backup Exec](https://www.g2.com/products/arctera-arctera-backup-exec/reviews) - 4.2/5.0 (264 reviews) - [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) - 4.5/5.0 (423 reviews)