# Arcserve UDP Reviews **Vendor:** Arcserve **Category:** [Disaster Recovery Software](https://www.g2.com/categories/disaster-recovery) **Average Rating:** 4.2/5.0 **Total Reviews:** 136 ## About Arcserve UDP Arcserve Unified Data Protection (UDP) is an all-in-one data resilience solution designed to protect data across physical, virtual, and cloud environments. With comprehensive backup, granular restore, and disaster recovery capabilities, Arcserve UDP also provides AI-enabled ransomware protection. The platform offers image-based backups, agentless protection for virtual environments, support for applications like Microsoft Exchange and SQL Server, and capabilities for data reduction, automated testing, instant recovery, bare-metal recovery, instant restores, and failover capabilities. Arcserve UDP supports multiple hypervisors, as well as on-premises and cloud storage providers, including Arcserve Cloud Storage, AWS, Microsoft Azure, Google Cloud, and Wasabi. ## Arcserve UDP Pros & Cons **What users like:** - Users find Arcserve UDP's **ease of use** beneficial for handling on-premises servers and data protection efficiently. (3 reviews) - Users appreciate the **reliable backup solutions** of Arcserve UDP, ensuring comprehensive data protection and ransomware defense. (2 reviews) - Users value the **reliability** of Arcserve UDP, finding it easy to use with robust data protection features. (2 reviews) - Users value the **ease of use** and simple configuration of Arcserve UDP, making data protection straightforward. (2 reviews) - Users value the **simple configuration** of Arcserve UDP, enhancing their overall user experience significantly. (1 reviews) - Cybersecurity (1 reviews) - Data Management (1 reviews) - Data Protection (1 reviews) - Users value the **reliability of data security** in Arcserve UDP, noting its effectiveness in backups and restores. (1 reviews) - Easy Restore (1 reviews) **What users dislike:** - Users experience **poor customer support** from Arcserve UDP, facing delays and inconsistent assistance during critical updates. (2 reviews) - Users face **slow restoration times** and limited cloud support, leading to potential data loss and frustrating wait times. (2 reviews) - Users face challenges with **backup failures** due to reliance on on-site IT and potential datastore issues. (1 reviews) - Users face **backup issues** as onsite IT is required and problems can lead to data loss. (1 reviews) - Users face **data deletion issues** with Arcserve UDP, risking loss of backup data during datastore problems. (1 reviews) - Data Recovery (1 reviews) - Expensive (1 reviews) - Ineffective Recovery (1 reviews) - Lacking Features (1 reviews) - Lack of Backup (1 reviews) ## Arcserve UDP Reviews ### 1. Arcserve UDP provide data protection and disaster recovery for every type of workload **Rating:** 5.0/5.0 stars **Reviewed by:** Godfrey Avhapfani M. | TSM/UNIX AIX System Administrator and Backup Team Lead, Enterprise (> 1000 emp.) **Reviewed Date:** September 17, 2020 **What do you like best about Arcserve UDP?** Simplicity, very easy to understand or to deploy **What do you dislike about Arcserve UDP?** The fact the it has cloud features which is currently not working. **Recommendations to others considering Arcserve UDP:** None **What problems is Arcserve UDP solving and how is that benefiting you?** Data backup and disaster recovery for multiple environment. Easy to backup and also quick to restore. ### 2. Arcserve UDP is a Solution that is easy to handle and it is easy to understand **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2020 **What do you like best about Arcserve UDP?** The simplicity of the Solutions round about Backup **What do you dislike about Arcserve UDP?** In my opinion this is a good Solution, just some Cloud features are currently not working. **Recommendations to others considering Arcserve UDP:** Arcserve UDP is a very good Solution for everybodx who wants an easy Backup System **What problems is Arcserve UDP solving and how is that benefiting you?** We use Arcserve UDP mostly for Backup ### 3. Great Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Rudy T. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2020 **What do you like best about Arcserve UDP?** Arcserve UDP is flexible and fairly easy to use. I am a long time customer and use this with most of my clients. Support is quick and responsive when I run into issues although seldom. **What do you dislike about Arcserve UDP?** Overall, I like the product. I would like pricing to be a bit more competitive. **Recommendations to others considering Arcserve UDP:** Give it a try you won't be disappointed. Simple to use and the backup agent takes very little resources to run **What problems is Arcserve UDP solving and how is that benefiting you?** I am implementing an off-site DR solution for clients at a cost effective price. I have realized worry free backups and being able to quickly restore has helped tremendously on several occasions. ### 4. We work with Arcserve products since more than 10 years and we are very satisfied with the products. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2020 **What do you like best about Arcserve UDP?** The licensing and the license models are good and fair for the customer and the respective customer situation. **What do you dislike about Arcserve UDP?** Unfortunately, there is no global dashboard for cross-location monitoring. **Recommendations to others considering Arcserve UDP:** I can only recommend Arcserve solutions. **What problems is Arcserve UDP solving and how is that benefiting you?** Almost all customer environments are currently secured using Arcserve UDP. ### 5. Great Duplication **Rating:** 5.0/5.0 stars **Reviewed by:** Will M. | ICT Tech, Enterprise (> 1000 emp.) **Reviewed Date:** August 20, 2020 **What do you like best about Arcserve UDP?** Duplication rates meaning less storage needed. Replication to other sites. Very stable Software. Boot Camp day that give you an insight and live labs into the product. **What do you dislike about Arcserve UDP?** Steep Learning Curve Nothing else really. **What problems is Arcserve UDP solving and how is that benefiting you?** Duplication and replication of backups. Full VM backups. ### 6. Good datarecovery software! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2020 **What do you like best about Arcserve UDP?** We prefer using arcserve udp as a solution for our customers **What do you dislike about Arcserve UDP?** There isnt much to dislike. There is an amazing support even in hard times like corona, delivery is still fast and flexible. **What problems is Arcserve UDP solving and how is that benefiting you?** We realized data recovery of esx servers. ### 7. Excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2020 **What do you like best about Arcserve UDP?** I liked the Replication and Migration feature the best. **What do you dislike about Arcserve UDP?** Cannot find the backup size of a node and exclude a folder for backup. **What problems is Arcserve UDP solving and how is that benefiting you?** Plan and SLA ### 8. Great Backup & Recovery Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Textiles | Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2020 **What do you like best about Arcserve UDP?** Easily Restoring Data in Emergency cases **What do you dislike about Arcserve UDP?** Nothing to say here but I have to write something **What problems is Arcserve UDP solving and how is that benefiting you?** Backing up a lot of local vm‘s to a local storage without redundancy. Just setup UDP and forget your backup worries ### 9. Comprehensive solution for data security **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2020 **What do you like best about Arcserve UDP?** All agents that are needed for the customers are in one license **What do you dislike about Arcserve UDP?** Arcserve Support is in great need of improvement **What problems is Arcserve UDP solving and how is that benefiting you?** Complete data backup for our customers and data backup in the cloud (cloud hybrid) ### 10. A very good product for backup and cloud and DR solutions. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2020 **What do you like best about Arcserve UDP?** Single console to manage all aspects of software. Clear interface. **What do you dislike about Arcserve UDP?** There is nothing specific, but I suppose the cost could be better. :-) **Recommendations to others considering Arcserve UDP:** Utilise the training available. **What problems is Arcserve UDP solving and how is that benefiting you?** Protection of data. ### 11. Gave me the power of a SAN replication, without the price of a SAN **Rating:** 4.5/5.0 stars **Reviewed by:** Ryan J. H. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2019 **What do you like best about Arcserve UDP?** Utilizing the block level backup features, encrypting while transferring, and day-to-day replication with ease. Installation was a breeze, fired up the nodes and backup plans quickly. SLA profiles was a breeze, along with the general task driven data planning of backup, incremental, full. The ability to kick-start to a remote RDS - was a huge task, but now able top replicate daily in under 30 minutes. Holding 3-6 months of recoverable data. **What do you dislike about Arcserve UDP?** License management when upgrading from 6.5 to 7 under contract. Have had to reactivate 3x now! Outside of that, it has been a reliable backup solution. Upgrading was otherwise simple. **Recommendations to others considering Arcserve UDP:** If you are looking for a simplex licensing model per-core, heavy on VMWare or Hyper V - but can't quite justify Veeam - this is a solid solution for DR. **What problems is Arcserve UDP solving and how is that benefiting you?** We have physical storage, local storage- migrating and creating a on-the-fly DR plan was a challenge with other products. Ideally, wanted a SAN structure to replicate day-to-day incremental changes offsite over WAN. ArcServe gave us the ability with a competitive pricing - ### 12. We have stopped worrying about the company's backups. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2019 **What do you like best about Arcserve UDP?** If I can highlight something, it is that it works fast and very well. Additionally, the final space occupied by the backups after deduplication is negligible compared to the total volume of information to be backed up. I also have to highlight the ability to virtually restore a failed machine within the UDP itself. The ability to replicate between 2 UDP Appliances in different geographical locations very easily is an ideal solution to not worry about disasters. **What do you dislike about Arcserve UDP?** Something that doesn't quite convince me is the construction of some custom reports. In my opinion, this is the part I would improve in case the default reports are not useful. **Recommendations to others considering Arcserve UDP:** For IT managers looking to definitively resolve the tasks of safeguarding corporate information by implementing a Disaster Recovery solution, I think it is a very good solution. **What problems is Arcserve UDP solving and how is that benefiting you?** Previously, we had another backup system. After switching to Arcserve UDP, the first thing we noticed is a lot of reliability, in addition to not needing huge amounts of space to back up our entire organization. We have a hybrid corporate email environment, and it allows us to back up all Exchange online and on-premises mailboxes without any additional licenses. The ability to spin up virtual machines from backups on the UDP appliance is wonderful for getting by in an emergency. ### 13. Simple & Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Luca M. | Infrastructure Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2019 **What do you like best about Arcserve UDP?** ARCSERVE...I use it since 10 years ago and I've never changed it for another solution because until now I've not found any other software that can compete with it. It's simple, efficient and his processes do what they are made to do. **What do you dislike about Arcserve UDP?** Yes, there is only a point that I can describe with light negative words...it's the managing of his DataBase...in the past with the VLDB (old DB format), manage the DB was a horror story. Now, migrating to SQL DB, it's quite simple but hard to contain his growth **Recommendations to others considering Arcserve UDP:** In one of my previous job experience, the slogan of a Company was "truth well told", and we can apply to ARCSERVE **What problems is Arcserve UDP solving and how is that benefiting you?** Fast restore and recover point. The data backuped are immediately available to solve the user requests or to solve any other kind of incident that my company has had in the past years. With a new colleague, I've made an Arcserve competition handover, because we've decided that he will be the new Backup Administrator. He has immediately understood the ARCSERVe functionalities, and he started immediately to manage it. So very simple to manage and, as already written, do what it is made to do. ### 14. Solid product, generates good backups **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Arcserve UDP?** The recovery process is easy and we always get good backups. Excellent value for the price. Other products can do more, but not at this price. It was a great complimentary product to our other more robust backup solutions. I would definatly recommend this for any SMB looking for a straight forward backup soultion for a few physical servers. **What do you dislike about Arcserve UDP?** The ui seems a bit slow and clunky at times but it is fairly intuitive. It is nice to have the web ui, but it could be improved. Aside from that there isn't any other negatives. **Recommendations to others considering Arcserve UDP:** Arcserve is a great product for the price. If you are looking for more than a simple and easy to use bare metal solution look elsewhere **What problems is Arcserve UDP solving and how is that benefiting you?** We have used Arcserve udp for years to backup our bare metal servers and could not ask for more at their price point.Simple and easy scheduled backup and just as easy restores. We relied on this product for years. ### 15. Implemented many customers **Rating:** 5.0/5.0 stars **Reviewed by:** Gayan K. | System Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2020 **What do you like best about Arcserve UDP?** Arcserve UDP backup sollution.Total protection, recovery and availability for systems, applications and data. **What do you dislike about Arcserve UDP?** Nothing to say special to dislike abut Arcserve. **What problems is Arcserve UDP solving and how is that benefiting you?** Recover the data if gone lost by the disaster ### 16. Good all round product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2020 **What do you like best about Arcserve UDP?** Simplicity in setting up the product and it various integrations to other products **What do you dislike about Arcserve UDP?** Web interface, would have liked an application GUI **What problems is Arcserve UDP solving and how is that benefiting you?** Cloud backups ### 17. Arcserv Backup is good for Business **Rating:** 4.0/5.0 stars **Reviewed by:** Matthew L. | Senior Network Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2020 **What do you like best about Arcserve UDP?** The centralized console and reporting make things very easy for a large MSP such as ourselves. We can view everything from the top and drill down to learn more. The install is also very easy and support is very responsive. **What do you dislike about Arcserve UDP?** We generally don't have any issues with the product. **What problems is Arcserve UDP solving and how is that benefiting you?** We are backing up over 75 different clients and hundred servers all from one console. We have previously used multiple products and had to maintain our own storage and servers.Moving to an all cloud solution has saved significant dollars by reducing hardware to none and lowering bandwidth usage. ### 18. Well rounded backup solution that lets us set it and forget it. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Arcserve UDP?** The simplicity of being able to recover VMs with just a click, and the reporting and dashboard that show that our systems are fully backed up and protected. Also, excellent compression means we are able to store significant quantities of backups and data using just a small amount of storage. We likely will be backing up our data to a cloud storage (also built in) within the year. **What do you dislike about Arcserve UDP?** The inability to do a cloud backup while also doing mirror backups to a secondary device. In an ideal world, I’d prefer to have all backups from the primary UDP go to our secondary UDP appliance and also to the cloud. **What problems is Arcserve UDP solving and how is that benefiting you?** Unified backups without need for tapes. Tapes often fail and can be difficult to use when recovering data. This system solves that. ### 19. Great training! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2020 **What do you like best about Arcserve UDP?** Structured scenarios and news related to newest topics in this area. **What do you dislike about Arcserve UDP?** We need that training more often, so please schedule it more often! **What problems is Arcserve UDP solving and how is that benefiting you?** Back-up and Disaster Recovery ! ### 20. Arcserve UDP **Rating:** 5.0/5.0 stars **Reviewed by:** Tony G. | Sr. Network Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Arcserve UDP?** The best thing about UDP is the ability to perform 'Instant VM'. Rather than trying to recover and restore a server, just spool up a VM based on the last backup! **What do you dislike about Arcserve UDP?** The thing about UDP is it is difficult to understand sometimes. The inability to restore individual Linux files easily (requires 'reverse replication') does hamper it's usefulness in that area. **What problems is Arcserve UDP solving and how is that benefiting you?** We are covering more data now with UDP than we did with tape and getting more copies. We also use Arcserve hybrid-cloud for offsite data retention. ### 21. Best Backup Products I've used in years **Rating:** 5.0/5.0 stars **Reviewed by:** Jerry S. | Senior Systems Administrator, Computer & Network Security, Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Arcserve UDP?** The UDP is easy to set up out-of-box. Even setting up replication is easily accomplished. The unit we employed also has the ability to spin up a "virtual server" from the last backup which makes disaster recovery effortless **What do you dislike about Arcserve UDP?** The only shortcoming that I have discovered is the UDP does not send out emails for Linux backup failures. **Recommendations to others considering Arcserve UDP:** You can't best the ease of use, yet security if the data. **What problems is Arcserve UDP solving and how is that benefiting you?** Backups are assured. But even better, the data is easily restored. ### 22. Good product **Rating:** 5.0/5.0 stars **Reviewed by:** Cyrille P. | RSI, Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2019 **What do you like best about Arcserve UDP?** ArcSerc is a very good product that is easy to use. I have been using ArcServ for 6 years now. Whether it's backup or restoration, it's really very simple. **What do you dislike about Arcserve UDP?** The problem with arcserv is at the licensing level, the portal is not very user-friendly. **What problems is Arcserve UDP solving and how is that benefiting you?** The big advantage is in the installation and configuration. Everything is easy. The problem I encountered was with the licenses. I called support, which provided me with the solution. ### 23. Nothing but problems **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** November 27, 2019 **What do you like best about Arcserve UDP?** Not a lot, instant VM I guess, impressive de-dupe **What do you dislike about Arcserve UDP?** Lack of meaningful reports, missing info on reports, product is flaky - works one night, not the next, recovery takes an age - 30-40 minutes to load a backup set, and if you've got the wrong date, 30-40 minutes more for the next one ad infinitum. Search is hopeless. Support takes a loooong time. Was fine for small PoC, scaling up to 00's brings nothing but pain. 'Agentless' backups can't cope with more than a handful of nodes - ended up having to install agents everywhere - which we wanted to get away from **What problems is Arcserve UDP solving and how is that benefiting you?** Absolutely none, should have stuck with DPM ### 24. Product review **Rating:** 4.5/5.0 stars **Reviewed by:** Victor H. | Network Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2019 **What do you like best about Arcserve UDP?** I like the product because it is very reliable when it comes to backing up data and restoring the data. I've had good experience with this product for the past 10 years. I'm planning to upgrade our existing 7100 appliance in a few months. **What do you dislike about Arcserve UDP?** Overall it's a good product, however, I would like for the tech support to be more faster. Tech support is great. I just think that the call back should be faster. **Recommendations to others considering Arcserve UDP:** It's a great product. Give it a try and you will not regret it. **What problems is Arcserve UDP solving and how is that benefiting you?** Faster and reliable data restoration. The interface is very user friendly and easy to perform any tasks. ### 25. Quick, simple and keeps on working **Rating:** 4.5/5.0 stars **Reviewed by:** John R. | Network Administrator, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2019 **What do you like best about Arcserve UDP?** The backups are quick, compared to the tape system we used to have, its extremely quick. Especially once the original seeding is done, the incrementals take almost not time at all to go through. **What do you dislike about Arcserve UDP?** Sometimes when our replication box disconnects (network issue) the merge jobs then don't run properly when it reconnects so it tends to fill up more than it should. Not a huge deal, just means I have to hop in once a month or so and clean it up. **What problems is Arcserve UDP solving and how is that benefiting you?** Making sure we have reliable back ups of all data an email. So far its worked like a charm. ### 26. Arcserve UDP **Rating:** 5.0/5.0 stars **Reviewed by:** Jindřich R. | Technical Director, Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2019 **What do you like best about Arcserve UDP?** Arcserve UDP is really easy to use and it has rich feature set for both Windows and Linux. Global deduplication is really market leader technology for our market. **What do you dislike about Arcserve UDP?** Seperate product for tapes, which means, that you need to use another old fashion interface if you need to manage advanced tape features. **What problems is Arcserve UDP solving and how is that benefiting you?** One management for servers, workstations, windows, linux, 3-2-1 backup with easy to managed interface. ### 27. Old-school paradigm, but still does the job **Rating:** 3.5/5.0 stars **Reviewed by:** Peter B. | IT Director, Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Arcserve UDP?** The Arcserve UDP is an effective backup, especially in our case, were other VM-only, agentless backups wouldn't work. The interface is relatively easy to navigate. The system is reliable. **What do you dislike about Arcserve UDP?** It's not the easiest nor most intuitive to set up and use. There are some stability issues with both the server and the agents. There are times where a scheduled backup gets missed because an agent crashed or is locked. The agent's poor state isn't known until the backup fails. **What problems is Arcserve UDP solving and how is that benefiting you?** I've been able to back up older OS machines, and special duty servers that other solutions simply can't ### 28. Great Product Needs better insights into chronic problems **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2020 **What do you like best about Arcserve UDP?** Functional and has minimal issues backing up client data **What do you dislike about Arcserve UDP?** restores of multiple individual users must be done individually. User creation is a pain when you want to delegate specific clients. Generates an email on job completion but we struggle to identify chronic issues. Clients would also like to see data storage per location. **Recommendations to others considering Arcserve UDP:** Great product. Works from a technical perspective but it requires some extra effort to maintain and manage. Requires oversight from technicians responsible and doesn't have great customer reporting. **What problems is Arcserve UDP solving and how is that benefiting you?** Reliable cloud backups ### 29. Some good and some bad **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Arcserve UDP?** There helpful sometimes but never finish the job. I have to do a lot on my own and google these issues with arcserve backup jobs, and BMR as well **What do you dislike about Arcserve UDP?** There lack of customer service and very argumental instead of listening and helping us out **Recommendations to others considering Arcserve UDP:** n/a **What problems is Arcserve UDP solving and how is that benefiting you?** Restore BMR and creating an ISO on my own, and the tech. refused to send me the ISO file and I had to do it myself and took me more time to research for 4 days how to create an ISO from BMR ### 30. Reliable service for offsite data backup **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2020 **What do you like best about Arcserve UDP?** Ease of use for adding agents, backup reports and restoring files when needed. **What do you dislike about Arcserve UDP?** One disadvantage might be having to charge customers per GB instead of flat rates for tiers **What problems is Arcserve UDP solving and how is that benefiting you?** We have had to use file recovery to recover from ransomware for clients and it worked very well. ### 31. Arcserve UDP is a great product **Rating:** 4.5/5.0 stars **Reviewed by:** Scott B. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2019 **What do you like best about Arcserve UDP?** It is great how it combines many types of backups into an easy to use console. **What do you dislike about Arcserve UDP?** There is little to dislike about UDP. Their licensing and registration could use some work but once it is setup it is fine. **Recommendations to others considering Arcserve UDP:** Do your homework and make a decision based on your specific goals. **What problems is Arcserve UDP solving and how is that benefiting you?** We backup VMWare ESXi servers, HyperV servers, as well as Physical Servers. Those servers consist of a mixture of Linux and Windows OSes, all are backed up and can be restored easily. ### 32. Move from Arcserve Backup to UDP **Rating:** 4.5/5.0 stars **Reviewed by:** Stefan S. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2019 **What do you like best about Arcserve UDP?** Modern Console. The UDP works fine every day. **What do you dislike about Arcserve UDP?** Sometimes the UDP Console doesn't want to start. Takes very long to start the Indentity service. **What problems is Arcserve UDP solving and how is that benefiting you?** We backup on HDD Storage. Night time is enough to backup all data. ### 33. Our best backup project yet **Rating:** 5.0/5.0 stars **Reviewed by:** Sascha D. | IT Consultant, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** December 04, 2019 **What do you like best about Arcserve UDP?** We covered all backup scenarios in 1 solution and are able to use UDP in small and large environments **What do you dislike about Arcserve UDP?** The GUI is not always as responsive as expected. Especially when the list of devices handled by a single backup server gets larger. **Recommendations to others considering Arcserve UDP:** If you need an affordable, flexible solution. Can run on appliance or customer provided hardware and use various types of storage **What problems is Arcserve UDP solving and how is that benefiting you?** Backup and replicate all data within the company group ### 34. Powerful, easy to use and reliable. **Rating:** 4.5/5.0 stars **Reviewed by:** Chris V. | IT Manager , Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Arcserve UDP?** I can easily restore specific information quickly like deleted mail from a colleague. Great to be able to mount any snapshot and extract information. **What do you dislike about Arcserve UDP?** I would like to see n bit more flexibility on the licensing and the management thereof. **Recommendations to others considering Arcserve UDP:** Make sure that you have a someone with technical knowledge of your IT infrastructure. **What problems is Arcserve UDP solving and how is that benefiting you?** UDP form a big part of our disaster recovery plan, and the nature of the business can't be without it. ### 35. Awesome Backup Software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Arcserve UDP?** Ease of a bare metal restore. Recently our Exchange Server godown to a hardware error. We managed to spin up with a little more than an hour we stood up a instant VM temporarily. Replaced the failed hardware and then did a bare metal restore of the machine. **What do you dislike about Arcserve UDP?** During our failed Exchange Server incident, It would have been nice to have the ability to backup the Instant VM through ArcServe. **What problems is Arcserve UDP solving and how is that benefiting you?** reliable back-up. ### 36. easy to use, powerful backup features, great replication **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Arcserve UDP?** ability to replicate data repositories to multiple locations, ease of use of the product, integration with tape backup software **What do you dislike about Arcserve UDP?** fairly poor cloud storage support, technical support could do with some work, responses can be very slow and takes a long time for support issues to be escalated when appropriate **What problems is Arcserve UDP solving and how is that benefiting you?** faster backups during ever-reducing backup window, ability to move away from tape backup and ability to replicate data repository to multiple off-site locations ### 37. Good experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Newspapers | Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2019 **What do you like best about Arcserve UDP?** it is easy to use, eficient and powerfull I can revover every thing i nedd qickly and with good result. The humman team is so eficent too The experience with ARC is so Good **What do you dislike about Arcserve UDP?** nothing. I have no problems and when something is wrong the service is OK.They call me in few hours. I like the service and the human contact **Recommendations to others considering Arcserve UDP:** Easy and eficent **What problems is Arcserve UDP solving and how is that benefiting you?** economy in time and mediums ### 38. Good product at a good price **Rating:** 4.5/5.0 stars **Reviewed by:** Fernando Julio G. | Delivery - Coordinador tecnico Storage & Backup, Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2020 **What do you like best about Arcserve UDP?** Speed Rpo and Rto Versatility Very simple appliance Initial price **What do you dislike about Arcserve UDP?** Support Expensive maintenance Supported versions **Recommendations to others considering Arcserve UDP:** More version integration. **What problems is Arcserve UDP solving and how is that benefiting you?** Restoration of 800 GB of VMware in 20 minutes Service restored from Hyper-V ### 39. it's confortable **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2020 **What do you like best about Arcserve UDP?** It's easy to use, and confortable for search and do it everything **What do you dislike about Arcserve UDP?** The recovery it's a litle awful, but i think this kind it's improvable **What problems is Arcserve UDP solving and how is that benefiting you?** Backups in every OS without problems ### 40. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** JOSE ANGEL P. | ceo, Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2019 **What do you like best about Arcserve UDP?** it is best to be able to make incremental infinities of the units, including databases **What do you dislike about Arcserve UDP?** The downside is that if the disk is full there is no way to fix it, you have to start from scratch and lose all copies **What problems is Arcserve UDP solving and how is that benefiting you?** with other software, you must program total copies once a week, a month, etc. With Arcserve it is not necessary ### 41. Arcserve UDP **Rating:** 5.0/5.0 stars **Reviewed by:** Israel P. | Information Systems Manager I, Enterprise (> 1000 emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Arcserve UDP?** The ability to backup all endpoint server without having to worry about swapping tapes. **What do you dislike about Arcserve UDP?** I have not found any things I do not like. **What problems is Arcserve UDP solving and how is that benefiting you?** The inability to restore to VMs. ### 42. A useful tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Arcserve UDP?** Simple replication and High Availability. No complex SQL clusters! UDP for workstations is great too. **What do you dislike about Arcserve UDP?** Your RHA (formerly XOSOFT) product needs a UI refresh. **What problems is Arcserve UDP solving and how is that benefiting you?** SQL replication and physical workstation protection. ### 43. UDP is a great product. Takes some time to learn but support is very good. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Arcserve UDP?** It allows multiple types of backup and multiple options to restore data. It has comprehensive storage optimisations and integrates with Arcserve Backup to copy to tape. **What do you dislike about Arcserve UDP?** I would like it to natively support Domino and make it clear that you may not be backing up iSCSI connected LUNS with your VMs. **Recommendations to others considering Arcserve UDP:** We used an ex-VMware server to host Arcseve UDP. Lots of RAM and Processor power. **What problems is Arcserve UDP solving and how is that benefiting you?** We have a variety of different data types including OES 2018 Domino 10 and Oracle. Arcserve UDP can handle it all (but we do still use Arcserve Backup - which is bundled anyway) ### 44. powerfull but a bit inconvinient **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Furniture | Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2019 **What do you like best about Arcserve UDP?** we like arcserve because it is a powerful backup arcserve does a good job with backup and restore. we needed to restore 70% of our servers due to a lun loss and it worked pretty good. so we know the value of arcserve **What do you dislike about Arcserve UDP?** if you compare it f.e. with veeam we think that the handling of the GUI and the various options are bit inconviniant. this is a result of the various options of the software. you could improve your gui **What problems is Arcserve UDP solving and how is that benefiting you?** it does a good restore job for sure and it works. in the end good product ### 45. Very good backup software with some lacks **Rating:** 4.0/5.0 stars **Reviewed by:** Alessandro B. | System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2019 **What do you like best about Arcserve UDP?** Easily manage hypervisor and virtual machines, easy in restore process and possibility of choose how to do that. Instant Virtual machines. Possibility to synchronize between multiple site the data. **What do you dislike about Arcserve UDP?** Very annoying management of tapes. I need to use another backup software for tapes **Recommendations to others considering Arcserve UDP:** Implement on demand tape backup. **What problems is Arcserve UDP solving and how is that benefiting you?** Easy can do on-demand restore... instant virtual machines. ### 46. Good backup solution, software somewhat outdated ... **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2019 **What do you like best about Arcserve UDP?** Good deduplication, good restore methods **What do you dislike about Arcserve UDP?** The software is sometimes slow - outdated view **Recommendations to others considering Arcserve UDP:** Look to the problem 'can't initialize hyper-v environment" when make agentless backups. If you have those errors : support says ... contact microsoft ! If your pruduct uses microsoft technology, you must support it, and help your customers. **What problems is Arcserve UDP solving and how is that benefiting you?** 1 interface for backup physical and virtual servers ### 47. Best Backup solution currently available **Rating:** 5.0/5.0 stars **Reviewed by:** Taha B. | Systems Analyst, Consumer Goods, Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2019 **What do you like best about Arcserve UDP?** With Arcserve we are able to get the complete backup of all our Server Architecture. May it be physical or Virtual (Hyper-V). Fewer administration hassles and very user-friendly application. UDP has made life easier. **What do you dislike about Arcserve UDP?** There is nothing to dislike about the Arcserve appliance. **What problems is Arcserve UDP solving and how is that benefiting you?** With global deduplication, the space for the backups has considerably reduced. ### 48. Arcserve udp 7100 review **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Warehousing | Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Arcserve UDP?** Easy setup, reliable, and scalable. Easy and quick file restore. Backup to many locations including cloud, tape and external disk. Highly reliable data protection and recovery with centralized management, built-in data deduplication, and integration with Amazon Web Services (AWS) cloud storage-all in a single package. **What do you dislike about Arcserve UDP?** I dislike the maintenance renewal. I think they over charge. I'm a previous backup exec user so I would prefer seeing similar functionality. I find Arcserve not as intuitive as backup exec. Backup exec had many more features than arcserve. **What problems is Arcserve UDP solving and how is that benefiting you?** Fast reliable backup, little administration after setup. ### 49. Easy backup and Recovery **Rating:** 4.0/5.0 stars **Reviewed by:** Rayees Abdulla K. | IT Assistant Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Arcserve UDP?** Incremental backup. The best thing I noticed is deduplication ration of udp incremental backup. It help is save lots of space and time. **What do you dislike about Arcserve UDP?** Tape backup is still facing lots of issues. There is no proper fix or tools for tape backup. **Recommendations to others considering Arcserve UDP:** Best backup application to save time and storage **What problems is Arcserve UDP solving and how is that benefiting you?** Saving time and storage ### 50. simple to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** December 04, 2019 **What do you like best about Arcserve UDP?** The security to have more than 200 server secured, the flexibility and the immediacy of use. **What do you dislike about Arcserve UDP?** There are few things that i don't like, maybe you could improve the exchange granular restore. **What problems is Arcserve UDP solving and how is that benefiting you?** I have secured more than 200 server and sometimes i almost forgot to check the backup results. ## Arcserve UDP Discussions - [HOW CAN IT BE SOLVED IF THE DESTINATION DISK FILLS UP?](https://www.g2.com/discussions/how-can-it-be-solved-if-the-destination-disk-fills-up) - 1 comment, 2 upvotes - [How do I install Arcserve UDP?](https://www.g2.com/discussions/how-do-i-install-arcserve-udp) - 1 comment, 1 upvote - [Why is Arcserve CA not still called RHA or HA? Why is the product not promoted? Why is the topic of workload migration with UDP / CA not being promoted? Here are great opportunities to generate revenue](https://www.g2.com/discussions/31001-why-is-arcserve-ca-not-still-called-rha-or-ha-why-is-the-product-not-promoted-why-is-the-topic-of-workload-migration-with-udp-ca-not-being-promoted-here-are-great-opportunities-to-generate-revenue) - 1 comment, 1 upvote - [What does Arcserve UDP do?](https://www.g2.com/discussions/what-does-arcserve-udp-do) - 1 comment - [What is Arcserve?](https://www.g2.com/discussions/what-is-arcserve) - 2 comments - [View Arcserve UDP pricing details and edition comparison](https://www.g2.com/products/arcserve-arcserve-udp/reviews?page=2&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-05-17+04%3A25%3A00+-0500&secure%5Bsession_id%5D=1ecd136d-5e97-4510-b384-73e9d2d00ff7&secure%5Btoken%5D=be801d809228f5ced59298fb5ed45905cd2ed0e8569987acb8dc8ae160332711&format=llm_user) ## Arcserve UDP Features **Compatibility ** - File Server Backup - Database Server Backup - Virtual Machines - Repository Models **Functionality** - Storage Capacity - Remote Backup - Versioning - Mobile Backup Application **Compatibility ** - File Formats - Partitions **Functionality** - Data Backup - Backup Automation - Integration - Diverse Database Handling **Functionality** - On Premises Recovery - Cloud Recovery - Prior State Recovery - Recovery Automation - Replication **Management** - Disaster Recovery - Remote Backup - Storage Formats - Scheduled Backups - On-Demand Restoration **Management** - Continuous Backup - Disaster Recovery - Storage Capacity - Remote Backup - Activity Monitoring **Compatibility ** - Disk Backup - Local Backup - Storage Formats **Management** - Backup - Storage - File Scan **Admin** - Backup Management **Management** - Local Management - Infrastructure Compatibility - Solution Integration - Real-Time Analytics - RTO and RPO Management **Reporting** - Activity Monitoring - Documentation - Alerts/Notifications **Compliance** - Security Standards - Cloud Data Protection - Data Deduplication **Management** - File Sharing - Security Standards - Encrypted Storage **Security ** - Encryption - Data Protection **Agentic AI - Database Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Disaster Recovery** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Security** - Data Encryption - Security and Compliance - Deduplication **Agentic AI - File Recovery** - Autonomous Task Execution - Cross-system Integration **Agentic AI - Server Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Online Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top Arcserve UDP Alternatives - [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) - 4.6/5.0 (676 reviews) - [Arctera Backup Exec](https://www.g2.com/products/arctera-arctera-backup-exec/reviews) - 4.2/5.0 (264 reviews) - [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) - 4.5/5.0 (419 reviews)