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ArcGIS Online Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find ArcGIS Online's tools to be easy to use, enabling timely project delivery and efficient data visualization. (4 mentions)
Users praise the ease of use and feature-rich tools of ArcGIS Online, enhancing project delivery efficiency. (2 mentions)
Users enjoy the collaborative features of ArcGIS Online, effectively sharing datasets within the ESRI community. (1 mentions)
Users value the robust data management capabilities of ArcGIS Online, gaining access to extensive visualizations and valuable datasets. (1 mentions)
Users appreciate the user-friendly interface of ArcGIS Online, enhancing ease of implementation for their tasks. (1 mentions)
Users are frustrated by the high costs associated with ArcGIS Online, impacting its overall value and accessibility. (1 mentions)
Users are frustrated with the expensive subscription fees of ArcGIS Online, limiting their usage despite enjoying the features. (1 mentions)
Users note the high system requirements of ArcGIS Online can hinder effective analytical and modeling capabilities. (1 mentions)
Users feel the learning curve for comprehensive analysis is steep, requiring extensive software knowledge and processing power. (1 mentions)
Users experience delayed customer support, leading to frustration and slower issue resolution with ArcGIS Online. (1 mentions)

5 Pros or Advantages of ArcGIS Online

5 Cons or Disadvantages of ArcGIS Online

ArcGIS Online Reviews (190)

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Reviews

ArcGIS Online Reviews (190)

View 1 Video Reviews
4.5
190 reviews
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Daniel Z.
DZ
Daniel Z.
Project Manager - Especialista en comunicación de datos
Enterprise (> 1000 emp.)
"One service, infinite mapping possibilities"
4.5/5
What do you like best about ArcGIS Online?

I can create visualizations (data storytelling), maps, applications. It's better than Google Earth and Google Maps. Arcgis online is a professional service that is constantly updated. Geographic data collection through surveys is fantastic. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Online?

It has a very high barrier to entry, as it is challenging to use. I would like to see improvements in UX Experience and user role definitions. I want the price to be a little lower. Review collected by and hosted on G2.com.

Jan J.
JJ
Jan J.
Health Science Technician
Small-Business (50 or fewer emp.)
"Awesome program!"
5/5
What do you like best about ArcGIS Online?

User friendly, versatile, good for mapping large datasets Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Online?

Limited due to credit requirements and requires the use of premium services to map complex data points. Review collected by and hosted on G2.com.

Verified User in Environmental Services
UE
Verified User in Environmental Services
Small-Business (50 or fewer emp.)
"Multi-use platform"
4/5
What do you like best about ArcGIS Online?

It can be used for a variety of subjects and industries. I have used it in education, environmental sciences, political and government, and watershed management. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Online?

You must have an account with ESRI to utilize it. Review collected by and hosted on G2.com.

Andrew G.
AG
Andrew G.
Data and Training Officer
Higher Education
Small-Business (50 or fewer emp.)
"GIS for Non-Profits"
4.5/5
What do you like best about ArcGIS Online?

ArcGIS make Mapmaking much more approachable for those dipping their toe into the world of GIS. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Online?

Ease of use is balanced with a limited set of analysis tools and customizations. Review collected by and hosted on G2.com.

Abdulazeez B.
AB
Abdulazeez B.
Survey Manager
Mid-Market (51-1000 emp.)
"Pros and cons of using ArcGIS online"
5/5
What do you like best about ArcGIS Online?

Enhance data management and makes intraorganization data sharing easy and convenient. Also gives access to several tools for analyzing and understanding the spatial data a lot more. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Online?

Cost, I believe it should be a complimentary part for licensed users. Even though the subscription fees are nominal, I believe it should be free particularly for students studying at tertiary institutions at least. Review collected by and hosted on G2.com.

Verified User in Architecture & Planning
UA
Verified User in Architecture & Planning
Mid-Market (51-1000 emp.)
"Good concept however available maps, UI, and collaboration tools are lacking"
2/5
What do you like best about ArcGIS Online?

Ability to overlay existing mapped data on top of chosen points is great.

It's good for academic and professional research on geographies etc. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Online?

-While there are thousands of maps that are available, basic types of maps seem to be lacking.

-Many maps are limited to US only

-UI is often clunky and annoying (e.g. editing the symbols and colors of points on maps is not an ideal process)

-Perhaps most frustrating is that the collaboration tools only allow for sharing with other people however they cannot edit and save the same file (I.e. like any Google product). Super frustrating. Review collected by and hosted on G2.com.

Verified User in Government Administration
CG
Verified User in Government Administration
Mid-Market (51-1000 emp.)
"Easy to use GIS tool with plenty of features."
4.5/5
What do you like best about ArcGIS Online?

It is easy to access and use from a variety of devices due to the online platform. I can also easily share my work and leverage other available resources. This also makes it very easy to get up and running. Install was quick and I could immediately start creating products. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Online?

I don't find there to be quite as many features as there are with a traditional ArcGIS server install. It also limits the ability to leverage on a LAN only environment. Review collected by and hosted on G2.com.

Suhail k.
SK
Suhail k.
Town Planner
Small-Business (50 or fewer emp.)
"about experince"
5/5
What do you like best about ArcGIS Online?

the best you can covert your design to google earth through GIS Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Online?

no any comment about dislike.because this software is very useful in digitization Review collected by and hosted on G2.com.

Verified User in Oil & Energy
UO
Verified User in Oil & Energy
Small-Business (50 or fewer emp.)
"Discovering opportunities"
4.5/5
What do you like best about ArcGIS Online?

Easy to use, responsive design (mobile friendly), quick and accessible. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Online?

Areas and images need to be updated more often Review collected by and hosted on G2.com.

Verified User in Civil Engineering
UC
Verified User in Civil Engineering
Small-Business (50 or fewer emp.)
"Make it on line...and start a GIS career"
4/5
What do you like best about ArcGIS Online?

We can study how to make layers and know about line tools Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Online?

We can't properly know about the animation tools Review collected by and hosted on G2.com.