The ease of products, user-friendly, adaptable, innovative. I like to think of APS products as "dummy proof" :) Review collected by and hosted on G2.com.

I do not have many negative thoughts.. a couple that come to mind are:

-only being able to review attendance time cards 1 week at a time, rather than 1 full pay period within the screen

-have to manually add each person to every notification and holiday, rather than copying multiple at a time. For example, I would like to create payroll reminder notifications for the entire year in advance. Since I have to manually add each employee, I create notifications shortly before they need to go out. Review collected by and hosted on G2.com.

I like APS for its ease of use and the excellent support behind it. The platform makes everything accessible in one place with just one login, covering various features like expense reports, payroll items, HR items, and asset tracking. What truly stands out is the support; when you call them, you speak directly to a person who takes ownership of resolving your issue, rather than being routed through a call center. The setup process was extremely easy, and it helped that I was already familiar with the system. The implementation person was very knowledgeable, clear, and concise, which made the transition smooth. Review collected by and hosted on G2.com.

There's some quirkinesses with APS, but they are very minimal. With payroll companies, there is always an issue that is not brought up. Review collected by and hosted on G2.com.

APS has automated a lot of our manual processes, especially in recruiting, hiring, onboarding, payroll, and benefits administration. It has reduced our time in recruiting by posting jobs across multiple platforms, which replaced a manual process. The electronic documentation from recruiting loads seamlessly into onboarding, payroll and benefits. I appreciate that the system is fully integrated, unlike our previous system where components didn't work well together, which resulted in a lot of duplicate entry. Our end users, as well as accounting/HR teams like the system and its ease of use. The setup of APS was easy for us, and overall, these features save us a lot of time. Review collected by and hosted on G2.com.

It's not a huge issue for us, but the functionality of importing the payroll journal entry into Sage Intacct does not work well for us, but I've seen it work for others. We have to export the journal entry, which is already in Sage Intacct format, and modify it so that it comes over in two cash lines (like the cash requirements report) so that it easily reconciles to the bank. This automation needs some customization options to make if functional for us. Review collected by and hosted on G2.com.

User friendly software. Great customer support when needed. Review collected by and hosted on G2.com.

The one aspect I dislike, is the reporting is not capable of letting me write my own reports that allow me to select any "field" I want by building a single custom report. I will sometimes have to pull "fields" into separate reports and then combine the reports to get all the fields I need. These are unique reports using fields from separate areas of the APS system, into one report by using Excel. This is certainly something that can be done, but would love it if APS would configure the reporting to allow me to pull any fields I want into one combine report with a single report build so that I don't have to build multiple reports and then combine into one myself. Review collected by and hosted on G2.com.

Importing time and attendance is simple and quick. I also like that I can change the parameters of a payroll batch every pay period to add or remove pay categories. Tracking attendance is very simple via the app. Review collected by and hosted on G2.com.

Some of my less tech-savvy employees have a hard time using the app, but it's a simple fix for them to use the website instead. Review collected by and hosted on G2.com.

I like the fact that if I have a question or inquiry, I can pick up the phone and speak to a representative. And if that representative is unable to assist, they transfer me to someone that can assist. Review collected by and hosted on G2.com.

I don't have any dislikes. I would like to see the system be able to initiate a pay adjustment request through the system. Review collected by and hosted on G2.com.

We love APS due to the functionality and support. As a nonprofit, using the allocations option makes grant billing easy. The support team is incredibly responsive and helpful. The integration options fit our needs as an organization. Finally, our staff find the user experience to be seemless. Review collected by and hosted on G2.com.

A lot of features are rolling out that we previously did not like about APS - mass updates being one that we are glad to see. I would like to see the option for the Workforce module to feed into APS Hire so that it would be easier to post an open role. Review collected by and hosted on G2.com.

It is a very complete HRMS. Payroll is a breeze and the added benefits of performance management, eSign of documents, document management, benefits administration and APS HIre with an extremely affordable price puts other competitors to shame! The eSELFSERVE app has made communicating key items with employees much easier. In addition, the notification of upcoming key dates has made it easier to provide encouraging messages in a timely manner to employees on work anniversaries and birthdays. Review collected by and hosted on G2.com.

The main detractor is the lack of an AI agent to helps provide answers based on the knowledge base. Secondly, some speakers on the training videos speak so fast that it's hard to understand or grasp the meaning of the information they are presenting. Suggestion would be to use a common presenter who speaks at a slower rate. Review collected by and hosted on G2.com.

Customer service is very helpful and knowledgeable Review collected by and hosted on G2.com.

The pricing seems to be slightly higher than what you can find at larger companies, but we're more than willing to pay a little extra and get better service when we need it. Review collected by and hosted on G2.com.

I like being able to have everything in one place with APS. Review collected by and hosted on G2.com.

I don't like that I can't see everyone's schedules in APS, only my own. Also, the initial setup took a while to finally get it right. Review collected by and hosted on G2.com.