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Apollo ILS/LSP Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

12 months

View More Pricing Information

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User Insights

Average based on 46 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Apollo ILS/LSP Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Apollo ILS/LSP, and what problem is it built to solve?

Apollo is a cloud-based integrated library system designed to streamline library operations and improve the experience of library users. It is tailored to community and public libraries, with catalog management, patron services, and reporting tools.

What languages does Apollo ILS/LSP support?

Apollo supports 3 languages: English, French, and Spanish.

What company sizes and industries is Apollo ILS/LSP the best fit for?

Apollo is most closely associated with smaller library organizations, especially those in the library sector. The strongest fit in the reviewer-reported company and industry segments is:
  • Small businesses: Organizations with 50 or fewer employees.
  • Libraries: Library organizations make up the clearest industry segment.

How long does it take to implement Apollo ILS/LSP across a team?

Apollo can be live in less than a month for many teams, with some reporting go-live in under a day and others taking longer. The reported ranges break down as follows:
Time to go live Relative frequency
Less than 1 month Most common
Less than 1 day Also reported
1–3 months Less common
3–6 months Less common

What customer support options does Apollo ILS/LSP provide, and how do users find the overall support experience?

Apollo provides support through email/help desk, chat, and phone. The support experience is described as friendly, responsive, and helpful, with clear guidance; some users note that responses can occasionally be slower.

What is the experience like for teams switching to Apollo ILS/LSP from another tool?

Switching to Apollo is described as a smooth transition, with migration often feeling manageable and staff finding the system easier to learn. Teams moved from tools such as Follett and other school-oriented systems, as well as older or less reliable library systems, to get features better suited to public libraries, reduce server upkeep, and improve usability, support, or reporting.

What features or capabilities could make Apollo ILS/LSP even more useful?

The improvements users would most value are greater flexibility in customizing records and workflows, and smoother navigation for common tasks. Requests also point to more capable search and reporting tools, along with added options for printing and making batch catalog changes.
  • Expand customization for catalog records, patron-facing choices, and library-specific settings.
  • Make search, navigation, and reporting easier to tailor and use.
  • Add more flexible printing and batch editing for catalog work.

Apollo ILS/LSP Reviews (46)

Reviews

Apollo ILS/LSP Reviews (46)

4.8
46 reviews

What do users say?

Generated using AI from real user reviews
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Verified User in Libraries
AL
Verified User in Libraries
Small-Business (50 or fewer emp.)
"Apollo has brought our automation system into an easy-to-use, visually appealing format."
5/5
What do you like best about Apollo ILS/LSP?

Automatic updates, catalog with enhanced features, technical response by service team. Review collected by and hosted on G2.com.

What do you dislike about Apollo ILS/LSP?

Some report information I would like to have for state library reports sometimes takes several steps to acquire. Review collected by and hosted on G2.com.

Verified User in Libraries
UL
Verified User in Libraries
Small-Business (50 or fewer emp.)
"I am director of a library that uses Apollo."
5/5
What do you like best about Apollo ILS/LSP?

I have found the Apollo system is easy to use and meets our circulation and reporting needs. Review collected by and hosted on G2.com.

What do you dislike about Apollo ILS/LSP?

I have not found anything in this product that does not meet our needs. Review collected by and hosted on G2.com.

Verified User in Libraries
UL
Verified User in Libraries
Small-Business (50 or fewer emp.)
"Ten years with Apollo"
5/5
What do you like best about Apollo ILS/LSP?

The customer service is the best. Tech support is outstanding. The Biblionix staff has incorporated ideas and suggestions from librarians into updates of their software. Review collected by and hosted on G2.com.

What do you dislike about Apollo ILS/LSP?

I have not found anything to dislike about Apollo. Review collected by and hosted on G2.com.

Verified User in Libraries
AL
Verified User in Libraries
Small-Business (50 or fewer emp.)
"User friendly"
3.5/5
What do you like best about Apollo ILS/LSP?

The ability to see when a book should come back so you know about when you will be able to take it out. Review collected by and hosted on G2.com.

What do you dislike about Apollo ILS/LSP?

There should be a way to put a note in every linked account. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Awesome!"
5/5
What do you like best about Apollo ILS/LSP?

The ease of use, once I knew what to do. Review collected by and hosted on G2.com.

What do you dislike about Apollo ILS/LSP?

Some of the titles on the dashboard do not allow easy deciphering where specific functions are located. Review collected by and hosted on G2.com.

Verified User in Libraries
UL
Verified User in Libraries
Small-Business (50 or fewer emp.)
"Ease of use."
5/5
What do you like best about Apollo ILS/LSP?

That they continue to update their product. Review collected by and hosted on G2.com.

What do you dislike about Apollo ILS/LSP?

Have not found anything that I dislike. Review collected by and hosted on G2.com.

Questions about Apollo ILS/LSP? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Verified User
G2
Verified User
•
Last activity over 6 years ago

I have heard libraries rave about Apollo's Reserve Express. What is it?

1 Upvote
1
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Verified User
G2
Verified User
•
Last activity over 6 years ago

What about Apollo and Consortium Capabilities?

1 Upvote
1
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Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

12 months

Average Discount

5%

View More Pricing Information
Apollo ILS/LSP Comparisons
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