Apollo ILS/LSP Reviews & Product Details

The Apollo™ ILS/LSP (Integrated Library System/Library Services Platform) is devoted solely to public libraries. It has exceedingly delighted customers, with a 99.4% retention rate. Apollo library automation has won the Product of the Year award for 2016 and 2017. Its hosted-only and multi-tenant architecture continually pays benefits to customers though faster feature development, faster/better service, hassle-free 3rd party integration, and world-class server management and up-time. Unique capabilities like Gabbie, 2-way texting and Reserve Express for subscribing to favorite authors further set Apollo apart.

Seller

Biblionix

Discussions

Apollo ILS/LSP Community

Languages Supported

English, French, Spanish

Solution Type

Best-of-Breed

Overview by

Clark Charbonnet (Owner at Biblionix)

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

12 months

View More Pricing Information

Top-Rated Alternatives

Follett Destiny Library Manager

View All Alternatives

User Insights

Average based on 46 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Apollo ILS/LSP Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Apollo ILS/LSP, and what problem is it built to solve?

Apollo is a cloud-based integrated library system designed to streamline library operations and improve the experience of library users. It is tailored to community and public libraries, with catalog management, patron services, and reporting tools.

What languages does Apollo ILS/LSP support?

Apollo supports 3 languages: English, French, and Spanish.

What company sizes and industries is Apollo ILS/LSP the best fit for?

Apollo is most closely associated with smaller library organizations, especially those in the library sector. The strongest fit in the reviewer-reported company and industry segments is:

Small businesses: Organizations with 50 or fewer employees.
Libraries: Library organizations make up the clearest industry segment.

How long does it take to implement Apollo ILS/LSP across a team?

Apollo can be live in less than a month for many teams, with some reporting go-live in under a day and others taking longer. The reported ranges break down as follows:

Time to go live	Relative frequency
Less than 1 month	Most common
Less than 1 day	Also reported
1–3 months	Less common
3–6 months	Less common

What customer support options does Apollo ILS/LSP provide, and how do users find the overall support experience?

Apollo provides support through email/help desk, chat, and phone. The support experience is described as friendly, responsive, and helpful, with clear guidance; some users note that responses can occasionally be slower.

What is the experience like for teams switching to Apollo ILS/LSP from another tool?

Switching to Apollo is described as a smooth transition, with migration often feeling manageable and staff finding the system easier to learn. Teams moved from tools such as Follett and other school-oriented systems, as well as older or less reliable library systems, to get features better suited to public libraries, reduce server upkeep, and improve usability, support, or reporting.

What features or capabilities could make Apollo ILS/LSP even more useful?

The improvements users would most value are greater flexibility in customizing records and workflows, and smoother navigation for common tasks. Requests also point to more capable search and reporting tools, along with added options for printing and making batch catalog changes.

Expand customization for catalog records, patron-facing choices, and library-specific settings.
Make search, navigation, and reporting easier to tailor and use.
Add more flexible printing and batch editing for catalog work.

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Richard S.

IT Coordinator

Small-Business (50 or fewer emp.)

10/24/2017

"Apollo is a strong versatile ILS"

4.5/5

What do you like best about Apollo ILS/LSP?

The system is easy to use, integrates well with our website, and we get great customer service Review collected by and hosted on G2.com.

What do you dislike about Apollo ILS/LSP?

Limited use of receipt printing (only for checkouts). The printing of holds, and other items that are limited to full sheets of paper. Printing on receipt paper for reserves, ILL, and such are in the works. Review collected by and hosted on G2.com.

Tami L.

Interim Director

Non-Profit Organization Management

Small-Business (50 or fewer emp.)

10/24/2017

"Best ILS ever!"

5/5

What do you like best about Apollo ILS/LSP?

The team at Biblionix are continually upgrading the system, taking into account suggestions from their customers. They are super responsive to any inquiries, and provide excellent support. Review collected by and hosted on G2.com.

What do you dislike about Apollo ILS/LSP?

I can not think of anything that I dislike about Apollo. Review collected by and hosted on G2.com.

Recommendations to others considering Apollo ILS/LSP:

Come see it in action! I would love to show you how Apollo is the best choice out there! Review collected by and hosted on G2.com.

What problems is Apollo ILS/LSP solving and how is that benefiting you?

It is easy to keep track of patrons, previous cards and any issues. We can limit accounts that are chronic problems, lowering our exposure to losses. Review collected by and hosted on G2.com.

Kelly H.

Library Director

Libraries

Small-Business (50 or fewer emp.)

Originally submitted 10/24/2017

"All you need!"

5/5

What do you like best about Apollo ILS/LSP?

The ease, convenience and intuitiveness of this program is incredible. Review collected by and hosted on G2.com.

What do you dislike about Apollo ILS/LSP?

prefer more linking ability from screens Review collected by and hosted on G2.com.

Verified User in Libraries

Mid-Market (51-1000 emp.)

10/24/2017

"Apollo Review from a Catalogers perspective"

4/5

What do you like best about Apollo ILS/LSP?

I love the ease of cataloging with Apollo. It has made cataloging so much easier. I also like the lay out of Apollo. Review collected by and hosted on G2.com.

What do you dislike about Apollo ILS/LSP?

My main dislike is there are no short cut buttons. You have to click on everything. It would be so helpful even if you could use the enter button to proceed. Plus, I am currently cleaning up our authority records and it is such a hassle with the back and forth because when you go from one screen to another. One last thing I wish there was a way have more than one Material tab open at once. Review collected by and hosted on G2.com.

Maurie S.

Director

Libraries

Small-Business (50 or fewer emp.)

10/25/2017

"Apollo is easy to use with many features for public libraries"

5/5

What do you like best about Apollo ILS/LSP?

Cataloguing is very easy, most of our employees can now copy catalog. The linked accounts feature is very handy for circulation. Review collected by and hosted on G2.com.

What do you dislike about Apollo ILS/LSP?

Some functions, like checking who last checked out a specific title, are cumbersome, time consuming, and require a lot of navigating. Review collected by and hosted on G2.com.

Verified User in Higher Education

Small-Business (50 or fewer emp.)

10/24/2017

"Apollo ILS"

5/5

What do you like best about Apollo ILS/LSP?

Apollo is a very reasonably priced product that does everything our small public library needs. Also, the folks at Biblionix are wonderful and always helpful. Review collected by and hosted on G2.com.

What do you dislike about Apollo ILS/LSP?

The staff-side view is not quite as modern looking as the public side. Review collected by and hosted on G2.com.

Recommendations to others considering Apollo ILS/LSP:

I would absolutely recommend this product. The Apollo team is always improving and updating the product, and they are very helpful. Review collected by and hosted on G2.com.

What problems is Apollo ILS/LSP solving and how is that benefiting you?

Apollo has been our ILS since we went to an automated system. Review collected by and hosted on G2.com.

Melissa K.

Librarian

Libraries

Small-Business (50 or fewer emp.)

10/24/2017

"Apollo rocks!"

5/5

What do you like best about Apollo ILS/LSP?

The ease of use and continuous improvements that occur based on library input. Review collected by and hosted on G2.com.

What do you dislike about Apollo ILS/LSP?

Nothing. It is easy to use and a great price for a small library. Review collected by and hosted on G2.com.

Ashley P.

Library Director

Information Services

Small-Business (50 or fewer emp.)

10/25/2017

"Amazing Service and Great Product"

5/5

What do you like best about Apollo ILS/LSP?

The number of features combined with the low cost, really makes this ILS a great find! Review collected by and hosted on G2.com.

What do you dislike about Apollo ILS/LSP?

There are a few features that I wish were a little more robust. Review collected by and hosted on G2.com.

Recommendations to others considering Apollo ILS/LSP:

I hands down recommend Apollo for small public libraries. This ILS is easy to use, packed with features, and the customer services is amazing. Review collected by and hosted on G2.com.

What problems is Apollo ILS/LSP solving and how is that benefiting you?

The text-a-librarian has been a great way to reach our patrons, that avoid our phone calls! Review collected by and hosted on G2.com.

JA B.

Assistant Director

Libraries

Small-Business (50 or fewer emp.)

10/24/2017

"A Small Library's Dream"

5/5

What do you like best about Apollo ILS/LSP?

Reasonable price - Cloud & remote access - Immediate response to issues Review collected by and hosted on G2.com.

What do you dislike about Apollo ILS/LSP?

Would like a few more fields...like type of material. Also, difficult to edit actual marc fields. Review collected by and hosted on G2.com.

Recommendations to others considering Apollo ILS/LSP:

Come and try it. Review collected by and hosted on G2.com.

What problems is Apollo ILS/LSP solving and how is that benefiting you?

Great staff interface. Easy for admin to manage. Volunteers can use it to help with projects without getting into patron information. Can work off site. Customers are able to manage their own accounts from home. Review collected by and hosted on G2.com.

Teresa L.

Director

Government Administration

Small-Business (50 or fewer emp.)

10/24/2017

"Fantastic Automation!!"

5/5

What do you like best about Apollo ILS/LSP?

I love everything about this automation system! Very easy to use, constantly updated, very quick response time if there is a problem. I couldn't recommend Apollo by Biblionix strongly enough. Review collected by and hosted on G2.com.

What do you dislike about Apollo ILS/LSP?

I have not found anything to dislike since I implemented Apollo. Review collected by and hosted on G2.com.