Generated from real user reviews
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Verified User
Small-Business (50 or fewer emp.)
4.0/5
"Centralized Insurance Management Made Easy"
What do you like about AMS360?
I love that AMS360 is super customizable to our business. It provides one clear platform for documentation, which means we don't have to keep track of
Verified User
Small-Business (50 or fewer emp.)
4.0/5
"Very dependable and user friendly system"
What do you like about AMS360?
Easy of use for new users as well as trained users. Best help desk ever.
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Amy N.
4.0/5
"Efficient Client Management, Needs User-Friendly Design"
What do you like about AMS360?
I really appreciate the customer service with AMS360, as they've been top-notch with all of my questions and concerns. The PL Rating feature is a big
Verified User
Mid-Market (51-1000 emp.)
4.0/5
"AMS360 in Practice: A Closer Look at Its Capabilities"
What do you like about AMS360?
AMS360 is user-friendly and packed with features that support our daily agency operations. The implementation process was smooth, and integration with
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Verified User
Small-Business (50 or fewer emp.)
4.0/5
"Vertafore AMS360 Review"
What do you like about AMS360?
Functionality, Integration & Integration possibilities, NetVu, drag-and-drop interface, transactNow feature, Vertafore Support is amazing!
Verified User
Small-Business (50 or fewer emp.)
5.0/5
"Comprehensive Insurance Management"
What do you like about AMS360?
I like how AMS360 provides a place to do all things insurance-related in one place. I find the storage and handling of complex data very useful, allow
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Kara V.
Small-Business (50 or fewer emp.)
5.0/5
"Two thumbs up"
What do you like about AMS360?
AMS360 is an essential tool that helps me stay organized. It serves as a comprehensive database for all of my clients, and it’s very easy to use.
Verified User
Small-Business (50 or fewer emp.)
4.5/5
"Love It Overall"
What do you like about AMS360?
It's a full-featured, integrated CRM system.
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Verified User
Small-Business (50 or fewer emp.)
4.0/5
"Centralized Insurance Management Made Easy"
What do you like about AMS360?
I love that AMS360 is super customizable to our business. It provides one clear platform for documentation, which means we don't have to keep track of
Hridyesh G.
5.0/5
"Effortless Interface, Powerful Client Management"
What do you like about AMS360?
I like using AMS360 for easy access to client data, and I find it really helpful that it's easy to find information about clients and their policies.
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Amy N.
4.0/5
"Efficient Client Management, Needs User-Friendly Design"
What do you dislike about AMS360?
I feel the system has an imposing 'look' and could look more user friendly.
lauren m.
Small-Business (50 or fewer emp.)
4.0/5
"AMS 360 is the best!"
What do you dislike about AMS360?
I wish that we could search our database for notes within AMS and that searching was less sensitive with hyphens and spaces.
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Verified User
Small-Business (50 or fewer emp.)
5.0/5
"AMS360 for the Insurance Industry"
What do you dislike about AMS360?
availability to quote recreational vehicles such as motor homes, travel trailers, 5th wheels. Availability to quote dwelling fire policies for homes r
Melanie C.
3.5/5
"Comprehensive Insurance Solution with Learning Curve"
What do you dislike about AMS360?
There needs to be a summary of the account without having to click into everything. For example, when I want to email a husband and wife, I have to go
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Andrea W.
Mid-Market (51-1000 emp.)
4.5/5
"Comprehensive Solution with Seamless Outlook Integration"
What do you dislike about AMS360?
The program is so large, we probably don't use half of it. I would not recommend it for smaller agencies due to cost. The cost to get our own data i
belle v.
5.0/5
"User-Friendly and Efficient Data Management"
What do you dislike about AMS360?
I would like to see updates of every time the customer called for policy information. I would like to see the date and time when the customer called t
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Jesse S.
4.5/5
"User-Friendly with Customizable Features"
What do you dislike about AMS360?
AMS360 can sometimes be slow to use, but that may be my system as well. Some of the actions and e-forms could be modernized.
Verified User
Mid-Market (51-1000 emp.)
2.0/5
"Streamlined Renewals, But Needs More to Impress"
What do you dislike about AMS360?
User interface is dated compared to others like Applied Epic; Performance issues that require AMS360 to be closed and then re-opened; steep learning c
Overall, I find the product user-friendly, and I like the system’s general features. Review collected by and hosted on G2.com.
The reporting system feels lacking and could definitely use some improvement. Review collected by and hosted on G2.com.
The ease of access to my accounts and the customer service reps are very helpful. Review collected by and hosted on G2.com.
Sometimes the system freezes or takes a long time to open. Review collected by and hosted on G2.com.
User friendly design. Ease of use of the product Value should reflect price. Review collected by and hosted on G2.com.
Not being able to delete attachments.... Review collected by and hosted on G2.com.
the way it integrates with agency zoom so well Review collected by and hosted on G2.com.
the old look to the system that makes it difficult to find your way around Review collected by and hosted on G2.com.
Hello, Shannon! Thank you for providing us with your feedback on AMS360. We understand the importance of a modern interface and will take your input into consideration for future improvements.
I like how AMS360 provides a place to do all things insurance-related in one place. I find the storage and handling of complex data very useful, allowing me to keep all email logs, forms, and applications within a particular policy holder. Review collected by and hosted on G2.com.
Just maybe a refresh of the interface its real windows 7 vista. Like how Agency Zoom is all new updated and has bigger text and icons. Review collected by and hosted on G2.com.
Hi, Tompar. Thank you for your review of AMS360. We value your opinion and appreciate you taking the time to share your experience. We're happy to be a part of your business and appreciate your feedback!
I like how AMS360 has everything in one place for my clients, making it really convenient. The ease of using the program is a big plus for me. I really value the activity and suspense features. Plus, the initial setup was very easy. Review collected by and hosted on G2.com.
Sometimes it's hard to find activities on a really large account. Review collected by and hosted on G2.com.
Hello, Lena! Thank you for your review. It's our goal to provide an exceptional customer experience, so we're glad to hear that you find AMS360 convenient and easy to use. We're happy to be a part of your business and appreciate your feedback!
The functionality and support of AMS are unmatched Review collected by and hosted on G2.com.
I dont dislike anything about AMS 360, it makes my daily job duties much eaiser Review collected by and hosted on G2.com.
Thank you so much for your kind words, Rebecca! We're glad to hear that you are pleased with the functionality and support of AMS360. We genuinely care for our customers and are delighted to know that our dedication shows.
I like AMS360 for its ease of signing and using, making it user-friendly. The safety and security of the system are things I also appreciate, as it assures safe use. Review collected by and hosted on G2.com.
Sometimes it logs me out even after I just logged in, which is a bit annoying. Also, the passwords have to be updated often, which could be simplified if there was a push notification instead. Review collected by and hosted on G2.com.
Thank you for taking the time to share your experience with AMS360! We value your opinion and strive to improve based on your suggestions.
I use AMS360 for customer service, and it has simplified creating forms and sending them via Docusign from one platform. The two-way integration with Agencyzoom is a plus. The system is very user-friendly, which makes it easy to navigate. I also appreciate how AMS360 integrates with Ring Central to pull customer contact details. The initial setup of AMS360 was easy, which was a relief. Overall, I would highly recommend AMS360. Review collected by and hosted on G2.com.
When making an activity in AMS360, it does not sync over to Agencyzoom. There are needs to update policy details and information in AMS360, and it would be nice if it created a note in Agencyzoom when an activity is made. Review collected by and hosted on G2.com.
Thank you for your review of AMS360, Monica. We're glad to hear that AMS360 has been a user-friendly and seamless solution for you. We understand the importance of seamless integrations and will take this into consideration for future updates. We appreciate your review and look forward to continuing our partnership.
I like the different integrations AMS360 offers for our agency, such as being able to drag and drop documents or emails, and log phone calls and texts. It helps us maintain a record of conversations, allowing us to see what other agents have discussed with a customer, ensuring we're all on the same page if the customer calls or comes into the agency to ask or request something. Review collected by and hosted on G2.com.
I find the ease of use challenging and the ways of learning about AMS360 could be improved. I think updated training or one-on-one training sessions would be beneficial. Review collected by and hosted on G2.com.
Hello, Christian! Thank you for your feedback. We're pleased to hear you enjoy AMS360's integration features. We're happy to be a part of your business and appreciate your input!