--- title: AMS360 Reviews meta\_title: 'AMS360 Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 968 reviews by the users' company size, role or industry to find out how AMS360 works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 968 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Insurance url: https://www.g2.com/categories/insurance --- ### AMS360 Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **ease of use** of AMS360, streamlining tasks and enhancing efficiency in managing agency workflows. [(80 mentions)](https://www.g2.com/products/ams360/reviews?filters%5Bsentiment_snippet%5D=1614611&qs=pros-and-cons#reviews) Users commend the **quick and effective customer support** of AMS360, making issue resolution seamless and efficient. [(26 mentions)](https://www.g2.com/products/ams360/reviews?filters%5Bsentiment_snippet%5D=1615226&qs=pros-and-cons#reviews) Users appreciate the **seamless integrations** with Outlook and CRM, enhancing efficiency and organization in managing client profiles. [(24 mentions)](https://www.g2.com/products/ams360/reviews?filters%5Bsentiment_snippet%5D=1615039&qs=pros-and-cons#reviews) Users value the **easy-to-use interface** of AMS360, appreciating its comprehensive client management and excellent customer support. [(22 mentions)](https://www.g2.com/products/ams360/reviews?filters%5Bsentiment_snippet%5D=1614906&qs=pros-and-cons#reviews) Users value the **easy access** to features in AMS360, enhancing their ability to find and manage information effectively. [(21 mentions)](https://www.g2.com/products/ams360/reviews?filters%5Bsentiment_snippet%5D=1615822&qs=pros-and-cons#reviews) Users find AMS360 to lack **user-friendliness** , facing challenges with searches, navigation, and information display. [(15 mentions)](https://www.g2.com/products/ams360/reviews?filters%5Bsentiment_snippet%5D=1615806&qs=pros-and-cons#reviews) Users find the **excessive clicking** frustrating, as it complicates simple tasks like emailing contacts. [(14 mentions)](https://www.g2.com/products/ams360/reviews?filters%5Bsentiment_snippet%5D=1615021&qs=pros-and-cons#reviews) Users find a steep **learning curve** with AMS360, making it challenging for those new to the software. [(14 mentions)](https://www.g2.com/products/ams360/reviews?filters%5Bsentiment_snippet%5D=1615384&qs=pros-and-cons#reviews) Users find the **outdated design** of AMS360 cumbersome and difficult to navigate, detracting from overall usability. [(13 mentions)](https://www.g2.com/products/ams360/reviews?filters%5Bsentiment_snippet%5D=1615138&qs=pros-and-cons#reviews) Users face **slow performance** with AMS360, particularly when running reports and during commission splits, hindering efficiency. [(11 mentions)](https://www.g2.com/products/ams360/reviews?filters%5Bsentiment_snippet%5D=1614767&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of AMS360 ##### 1. Ease of Use Users value the **ease of use** of AMS360, streamlining tasks and enhancing efficiency in managing agency workflows. [ See 80 mentions ](https://www.g2.com/products/ams360/reviews?filters%5Bsentiment_snippet%5D=1614611&qs=pros-and-cons#reviews) See Related User Reviews ![Kara V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kara V.") KV Kara V. Small-Business (50 or fewer emp.) 5.0/5 "Two thumbs up" What do you like about AMS360? AMS360 is an essential tool that helps me stay organized. It serves as a comprehensive database for all of my clients, and it’s very easy to use. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "AMS360: All-in-One Efficiency with Room for Outlook Sync Improvement" What do you like about AMS360? I like that AMS360 brings everything I need into one place, which saves time and boosts efficiency. The cross-platform use is a real plus for me as it ##### 2. Customer Support Users commend the **quick and effective customer support** of AMS360, making issue resolution seamless and efficient. [ See 26 mentions ](https://www.g2.com/products/ams360/reviews?filters%5Bsentiment_snippet%5D=1615226&qs=pros-and-cons#reviews) See Related User Reviews AN Amy N. 4.0/5 "Efficient Client Management, Needs User-Friendly Design" What do you like about AMS360? I really appreciate the customer service with AMS360, as they've been top-notch with all of my questions and concerns. The PL Rating feature is a big ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "AMS360 in Practice: A Closer Look at Its Capabilities" What do you like about AMS360? AMS360 is user-friendly and packed with features that support our daily agency operations. The implementation process was smooth, and integration with ##### 3. Integrations Users appreciate the **seamless integrations** with Outlook and CRM, enhancing efficiency and organization in managing client profiles. [ See 24 mentions ](https://www.g2.com/products/ams360/reviews?filters%5Bsentiment_snippet%5D=1615039&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Comprehensive Insurance Management" What do you like about AMS360? I like how AMS360 provides a place to do all things insurance-related in one place. I find the storage and handling of complex data very useful, allow ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "AMS360 for the Insurance Industry" What do you like about AMS360? more endorsements available to add to home quotes ##### 4. Features Users value the **easy-to-use interface** of AMS360, appreciating its comprehensive client management and excellent customer support. [ See 22 mentions ](https://www.g2.com/products/ams360/reviews?filters%5Bsentiment_snippet%5D=1614906&qs=pros-and-cons#reviews) See Related User Reviews ![Kara V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kara V.") KV Kara V. Small-Business (50 or fewer emp.) 5.0/5 "Two thumbs up" What do you like about AMS360? AMS360 is an essential tool that helps me stay organized. It serves as a comprehensive database for all of my clients, and it’s very easy to use. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Love It Overall" What do you like about AMS360? It's a full-featured, integrated CRM system. ##### 5. Easy Access Users value the **easy access** to features in AMS360, enhancing their ability to find and manage information effectively. [ See 21 mentions ](https://www.g2.com/products/ams360/reviews?filters%5Bsentiment_snippet%5D=1615822&qs=pros-and-cons#reviews) See Related User Reviews ![Hridyesh G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hridyesh G.") HG Hridyesh G. 5.0/5 "Effortless Interface, Powerful Client Management" What do you like about AMS360? I like using AMS360 for easy access to client data, and I find it really helpful that it's easy to find information about clients and their policies. ![Alaina L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alaina L.") AL Alaina L. 3.5/5 "Centralized Insurance Management Made Easy" What do you like about AMS360? I love that AMS360 is super customizable to our business. It provides one clear platform for documentation, which means we don't have to keep track of ### 5 Cons or Disadvantages of AMS360 ##### 1. Lack of User-Friendliness Users find AMS360 to lack **user-friendliness** , facing challenges with searches, navigation, and information display. [ See 15 mentions ](https://www.g2.com/products/ams360/reviews?filters%5Bsentiment_snippet%5D=1615806&qs=pros-and-cons#reviews) See Related User Reviews AN Amy N. 4.0/5 "Efficient Client Management, Needs User-Friendly Design" What do you dislike about AMS360? I feel the system has an imposing 'look' and could look more user friendly. ![lauren m.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "lauren m.") LM lauren m. Small-Business (50 or fewer emp.) 4.0/5 "AMS 360 is the best!" What do you dislike about AMS360? I wish that we could search our database for notes within AMS and that searching was less sensitive with hyphens and spaces. ##### 2. Excessive Clicking Users find the **excessive clicking** frustrating, as it complicates simple tasks like emailing contacts. [ See 14 mentions ](https://www.g2.com/products/ams360/reviews?filters%5Bsentiment_snippet%5D=1615021&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "AMS360 for the Insurance Industry" What do you dislike about AMS360? availability to quote recreational vehicles such as motor homes, travel trailers, 5th wheels. Availability to quote dwelling fire policies for homes r ![Melanie C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melanie C.") MC Melanie C. 3.5/5 "Comprehensive Insurance Solution with Learning Curve" What do you dislike about AMS360? There needs to be a summary of the account without having to click into everything. For example, when I want to email a husband and wife, I have to go ##### 3. Learning Curve Users find a steep **learning curve** with AMS360, making it challenging for those new to the software. [ See 14 mentions ](https://www.g2.com/products/ams360/reviews?filters%5Bsentiment_snippet%5D=1615384&qs=pros-and-cons#reviews) See Related User Reviews AW Andrea W. Mid-Market (51-1000 emp.) 4.5/5 "Comprehensive Solution with Seamless Outlook Integration" What do you dislike about AMS360? The program is so large, we probably don't use half of it. I would not recommend it for smaller agencies due to cost. The cost to get our own data i ![belle v.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "belle v.") BV belle v. 5.0/5 "User-Friendly and Efficient Data Management" What do you dislike about AMS360? I would like to see updates of every time the customer called for policy information. I would like to see the date and time when the customer called t ##### 4. Outdated Design Users find the **outdated design** of AMS360 cumbersome and difficult to navigate, detracting from overall usability. [ See 13 mentions ](https://www.g2.com/products/ams360/reviews?filters%5Bsentiment_snippet%5D=1615138&qs=pros-and-cons#reviews) See Related User Reviews AW Andrea W. Mid-Market (51-1000 emp.) 4.5/5 "Comprehensive Solution with Seamless Outlook Integration" What do you dislike about AMS360? The program is so large, we probably don't use half of it. I would not recommend it for smaller agencies due to cost. The cost to get our own data i JS Jesse S. 4.5/5 "User-Friendly with Customizable Features" What do you dislike about AMS360? AMS360 can sometimes be slow to use, but that may be my system as well. Some of the actions and e-forms could be modernized. ##### 5. Slow Performance Users face **slow performance** with AMS360, particularly when running reports and during commission splits, hindering efficiency. [ See 11 mentions ](https://www.g2.com/products/ams360/reviews?filters%5Bsentiment_snippet%5D=1614767&qs=pros-and-cons#reviews) See Related User Reviews JS Jesse S. 4.5/5 "User-Friendly with Customizable Features" What do you dislike about AMS360? AMS360 can sometimes be slow to use, but that may be my system as well. Some of the actions and e-forms could be modernized. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 2.0/5 "Streamlined Renewals, But Needs More to Impress" What do you dislike about AMS360? User interface is dated compared to others like Applied Epic; Performance issues that require AMS360 to be closed and then re-opened; steep learning c ![Marleny S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marleny S.") MS Marleny S. Policy Services Coordinator Small-Business (50 or fewer emp.) 4/28/2026 "Centralized, Efficient Account Management with Powerful Reporting and Workflows" 5/5 What do you like best about AMS360? What I like best about AMS360 is how it centralizes policy, client, and billing information in one system. It makes it easy to manage accounts, track transactions, and access important documents without switching between platforms. The reporting features and workflow tools also help streamline daily tasks, improving efficiency and keeping everything organized. Review collected by and hosted on G2.com. What do you dislike about AMS360? One downside of AMS360 is that the interface can feel outdated and not very user-friendly, which can make navigation less intuitive. Some processes require multiple steps, slowing down workflows, and reporting can be a bit rigid unless you customize it. It can also take time to learn all the features, especially for new users. Review collected by and hosted on G2.com. What problems is AMS360 solving and how is that benefiting you? AMS360 helps solve the challenge of managing multiple aspects of insurance operations in one place. It brings together client information, policy details, billing, and reporting, reducing the need to work across multiple systems. This benefits me by saving time, improving accuracy, and making it easier to keep track of accounts, transactions, and important documentation in an organized way. Review collected by and hosted on G2.com. Show More Response from Nate McKissick of AMS360 [Editedit](https://www.g2.com/survey_responses/ams360-review-12704477/official_response/edit) Thank you for being a loyal user of AMS360, Marleny! We're thrilled to hear that you find our product's centralized account management and reporting features beneficial for your daily tasks and operations. We're happy to be a part of your business and we appreciate your review! Validated ReviewerIncentivizedSource: G2 invite ![Alejandro P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alejandro P.") AP Alejandro P. Insurance Advisor Small-Business (50 or fewer emp.) 5/14/2026 "Accessible and Customizable, but Setup is Challenging" 4/5 What do you like best about AMS360? I find AMS360 user-friendly and I really like the fact that it can be accessed everywhere, which was not possible with our older system. AMS360 helps us track our customers' information and policies effectively. Review collected by and hosted on G2.com. What do you dislike about AMS360? It is redundant. Way too many options to do the same thing. Even though this could be looked at as a positive, every user having the ability to customize it to their way was challenging to get used to. Very challenging. We're still working on including missing information. Review collected by and hosted on G2.com. What problems is AMS360 solving and how is that benefiting you? I use AMS360 to track customer information and policies. It's user-friendly and accessible from anywhere, unlike our previous system. Review collected by and hosted on G2.com. Show More Response from Nate McKissick of AMS360 [Editedit](https://www.g2.com/survey_responses/ams360-review-12813112/official_response/edit) Hello, Makenzie. Thank you for your review! We're glad to hear that you find AMS360 useful for sending documents and tracking vendors. It's great to hear that our platform works so well for your agency. We're happy to be a part of your business and appreciate your feedback! 5/19/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Daniel D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel D.") DD Daniel D. Mid-Market (51-1000 emp.) 4/15/2026 "Comprehensive Accounting Solution with User-Driven Enhancements" 5/5 What do you like best about AMS360? I use AMS360 because it's an all-in-one management system that solves every part of my job, from Accounts Receivable to Bank Reconciliation. I like that I don't have to click around into various websites; everything I need for my role as an Agency Accountant is in one place. It's also reassuring to know that Vertafore is always listening to their users and improving their platform to meet our needs. Attending NetVU conferences allows me to interact with the programmers and creators, which means the fixes and improvements we need can be utilized in AMS360 for the betterment of the customers. Adding new users was very easy, and granting access to different functions is straightforward, just requiring an administrator to enable rights. Review collected by and hosted on G2.com. What do you dislike about AMS360? One single thing that AMS360 doesn't currently offer is "recurring EFTs" for the Accounting department. Review collected by and hosted on G2.com. What problems is AMS360 solving and how is that benefiting you? AMS360 solves every part of my accounting job, from Accounts Receivable to Bank Reconciliation, acting as an all-in-one management system. Review collected by and hosted on G2.com. Show More Response from Nate McKissick of AMS360 [Editedit](https://www.g2.com/survey_responses/ams360-review-12636643/official_response/edit) Thank you so much for your kind words, Daniel! We're thrilled to hear that AMS360 has been such a comprehensive and user-friendly solution for your accounting needs. We value your opinion and appreciate you taking the time to share your experience. Please don’t hesitate to reach out if you need anything in the future. Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Xotchil M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Xotchil M.") XM Xotchil M. Small-Business (50 or fewer emp.) 4/15/2026 "Solid Tool for Insurance, Needs Better Key Identifier Options" 3.5/5 What do you like best about AMS360? I appreciate that AMS360 holds all of our policyholders and helps us keep track of them. We do a lot of reporting from AMS360, and it's the only application I've used in the company as an analyst for the last eight years. The support team is really awesome; I can call them whenever we need information or have questions about processing something. I love their tracking system because they send us emails, and I can log in and view any issue we are having, which has been super helpful. Review collected by and hosted on G2.com. What do you dislike about AMS360? I would really love to see a secondary key identifier option because we're a credit union. This would also apply to banks. The disconnect is that the key identifier for our credit union organization is our member number, and we currently have that saved as a profile question. There's very little reporting that we can incorporate with it, so I have to pull a couple of reports and cross-reference the AMS number with our member number to tie all the information together for our credit union partners. It would be nice to have that feature. Review collected by and hosted on G2.com. What problems is AMS360 solving and how is that benefiting you? AMS360 holds all of the policyholders, helps us keep track, and we do a lot of reporting from it. Review collected by and hosted on G2.com. Show More Response from Nate McKissick of AMS360 [Editedit](https://www.g2.com/survey_responses/ams360-review-12636546/official_response/edit) Thank you for leaving a comment, Xotchil. Your input is essential in shaping AMS360. We appreciate your feedback on secondary key identifier option, and we will definitely take this into consideration for future updates. We value your business and aim to provide the best experience possible. Validated ReviewerIncentivizedSource: G2 Gives Campaign MK Michael K. Small-Business (50 or fewer emp.) 4/15/2026 "Efficient CRM with Limited Integration" 4.5/5 What do you like best about AMS360? I like using AMS360 as our main agency CRM. It's a great system for accessing and tracking customer files and information. Compared to AgencyZoom, which we also use, AMS360 offers a nicer overall view of all the customer's policies. I can see all the policies in one quick summary without the need for excessive scrolling. The initial setup was easy, and I would rate my likelihood of recommending it as a 9 out of 10. Review collected by and hosted on G2.com. What do you dislike about AMS360? It's too simple and doesn't have a lot of capabilities or integrations, and that's the reason why we started to adapt and use AgencyZoom. I wish it was an open API platform that could integrate in the never-ending 3rd party softwares that could further assist and specialize in all sorts of capabilities. Review collected by and hosted on G2.com. What problems is AMS360 solving and how is that benefiting you? AMS360 is great for accessing and tracking customer files and info. It gives a quick summary view of all policies, unlike AgencyZoom, which requires too much scrolling. Review collected by and hosted on G2.com. Show More Response from Nate McKissick of AMS360 [Editedit](https://www.g2.com/survey_responses/ams360-review-12635873/official_response/edit) Thank you for your review, Michael! We're thrilled to hear that AMS360 functions so well as your agency's main CRM. We understand the importance of comprehensive capabilities and integrations, and we will take your input into consideration for future updates. Please don’t hesitate to reach out if you need anything in the future. Validated ReviewerIncentivizedSource: G2 Gives Campaign CV Chelsea V. Mid-Market (51-1000 emp.) 4/14/2026 "Essential for Streamlined Accounting" 5/5 What do you like best about AMS360? I really appreciate AMS360 for handling tasks like paying carriers, receiving payments, banking, and taking care of financial aspects as well as generating reports. Being able to reconcile our GL's effectively is a big advantage, as it ensures that everything balances out. This aspect is crucial for me as an accountant because it helps maintain balanced GL's. Review collected by and hosted on G2.com. What do you dislike about AMS360? In the direct bill entry statement, I would like to be able to have a real book of business value. I would also like in the receipts tab to be able to go right to that specific receipt. The estimated revenue field in the customer setup screen needs to be made mandatory so I can have accurate book of business reports. I would also like the receipts tab in the customer to link to the actual posted receipt. Review collected by and hosted on G2.com. What problems is AMS360 solving and how is that benefiting you? I use AMS360 for paying carriers, receiving payments, handling banking needs, and reports. It helps me reconcile and balance our GLs, which is crucial for my accounting tasks. Review collected by and hosted on G2.com. Show More Response from Nate McKissick of AMS360 [Editedit](https://www.g2.com/survey_responses/ams360-review-12630480/official_response/edit) Thanks for your review of AMS360, Chelsea! We're thrilled to hear that our product is helping you streamline your accounting tasks and maintain balanced GLs. We appreciate your feedback on the direct bill entry statement and will take it into consideration for future improvements. We're happy to be a part of your business and appreciate your feedback! Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Leticia M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leticia M.") LM Leticia M. Account Clerk Small-Business (50 or fewer emp.) 6/24/2026 "Easy to Understand and Keeps Everything Organized" 4.5/5 What do you like best about AMS360? Easy to understand and keeps everything in order and easy to access Review collected by and hosted on G2.com. What do you dislike about AMS360? The least helpful I would say is that it seems to have lots of updates and many times when we try to open an activity it freezes and we have to restart the computer a couple times so it opens. Review collected by and hosted on G2.com. What problems is AMS360 solving and how is that benefiting you? It seems to be up to date in including signatures, logos, and other information where it integrates directly from our documents to AMS Review collected by and hosted on G2.com. Show More Response from Nate McKissick of AMS360 [Editedit](https://www.g2.com/survey_responses/ams360-review-13023821/official_response/edit) Thank you for taking the time to share your experience with AMS360, Leticia! We're glad to hear that you find our product easy to understand and organized. We appreciate your review and look forward to continuing our partnership. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") AI Verified User in Insurance Small-Business (50 or fewer emp.) 7/17/2026 "AMS360 Integrates Seamlessly with Our Systems" 5/5 What do you like best about AMS360? AMS360 works just as well as other CRM systems, if not better than most, but the thing that makes it stand apart the most is that it integrates with all of our other systems with ease. The onboarding experience was very thorough and the training options they work for everyone. It seems to keep up with growing technology needs such as AI. Review collected by and hosted on G2.com. What do you dislike about AMS360? I do feel like some screens are a bit over-extended and could show less information on the screen at the cost of additional clicks. Review collected by and hosted on G2.com. What problems is AMS360 solving and how is that benefiting you? Integration issues and the ability to reduce the number of systems needed Review collected by and hosted on G2.com. Show More Response from Nate McKissick of AMS360 [Editedit](https://www.g2.com/survey_responses/ams360-review-13123737/official_response/edit) Thanks for taking the time to share your experience with our product! We're glad to hear that AMS360 has seamlessly integrated with your systems and that the onboarding experience and training options have been thorough and effective. We appreciate your review and look forward to continuing our partnership. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") AI Verified User in Insurance Small-Business (50 or fewer emp.) 6/23/2026 "Smooth Agency Zoom Integration" 4/5 What do you like best about AMS360? Contains a wealth of information for each customer and integrates pretty well with Agency Zoom to provide a simpler way to interface. Review collected by and hosted on G2.com. What do you dislike about AMS360? The UI is clunky and so many options are buried in submenus that are difficult to find and remember where they are at. We often need to revert to help files or calling for assistance for all but the most basic everyday functions. Review collected by and hosted on G2.com. What problems is AMS360 solving and how is that benefiting you? Provides an excellent record of customer contacts and history. Also provides a plethora of forms - though some of those tend to be difficult to use in various cases since they need to be linked to a specific customer and not just a lead. Review collected by and hosted on G2.com. Show More Response from Nate McKissick of AMS360 [Editedit](https://www.g2.com/survey_responses/ams360-review-12999455/official_response/edit) Thank you for your review of AMS360! We value your opinion and appreciate you taking the time to share your experience. We're happy to be a part of your business and appreciate your feedback! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") UI Verified User in Insurance Small-Business (50 or fewer emp.) 10/3/2025 "Comprehensive Insurance Management" 5/5 What do you like best about AMS360? I like how AMS360 provides a place to do all things insurance-related in one place. I find the storage and handling of complex data very useful, allowing me to keep all email logs, forms, and applications within a particular policy holder. Review collected by and hosted on G2.com. What do you dislike about AMS360? Just maybe a refresh of the interface its real windows 7 vista. Like how Agency Zoom is all new updated and has bigger text and icons. Review collected by and hosted on G2.com. What problems is AMS360 solving and how is that benefiting you? AMS360 provides a centralized platform for all insurance-related tasks, efficiently managing certificates, accounts, and submissions. I can store and organize complex data and email logs by policyholder, improving data management and accessibility. Review collected by and hosted on G2.com. Show More Response from Nate McKissick of AMS360 [Editedit](https://www.g2.com/survey_responses/ams360-review-11765035/official_response/edit) Hi, Tompar. Thank you for your review of AMS360. We value your opinion and appreciate you taking the time to share your experience. 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