--- title: Amex GBT Select Reviews meta_title: 'Amex GBT Select Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 10 reviews by the users' company size, role or industry to find out how Amex GBT Select works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 10 scale: '5' date_modified: '2026-09-23' parent_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense --- # Amex GBT Select Reviews **Vendor:** American Express Global Business Travel **Category:** [Travel Management Software](https://www.g2.com/categories/travel-management) **Average Rating:** 4.2/5.0 **Total Reviews:** 10 ## About Amex GBT Select Amex GBT Select – Travel flexibility designed for your business. Amex GBT Select integrates your preferred tools with our trusted tech to create a customized travel and expense solution. Built for your workflows, processes, and priorities. Proactive traveler care keeps disrupted trips on track with automated rebooking, real-time alerts, and 24/7 crisis support. Detailed reporting and advanced analytics provide intuitive dashboards to manage travel spend, sustainability, and traveler well-being – giving you clear, actionable insights to curb overspending and boost compliance. ## Amex GBT Select Reviews ### 1. Made life easier for travelling and staying premium life **Rating:** 5.0/5.0 stars **Reviewed by:** Mohammad Ibrahim K. | Virtual Assistant, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 14, 2024 **What do you like best about Amex GBT Select?** The rewards, Easy to use, user friendliness, customer service team, the payment software **What do you dislike about Amex GBT Select?** I don't think there's anything to dislike **What problems is Amex GBT Select solving and how is that benefiting you?** I've always wanted to stay at a high end 5 star restaurant or hotel, but in India it costs a lot however with Amex Global Business travel, i got it for a very reasonable price and I am earning rewards too for using their software ### 2. A great brand for travel and event management **Rating:** 5.0/5.0 stars **Reviewed by:** Vaseem S. | Lead, Information Technology and Services, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 22, 2023 **What do you like best about Amex GBT Select?** Their corporate outreach is magnificent to get you the best travel experience and a peace of mind while you are on the go. My entire team have utilized the features and have integrated with other tools to get reimbursements with ease of use. Their customer service responsiveness and dedicated account manager approach also helps if you are stuck somewhere. **What do you dislike about Amex GBT Select?** It can be a tad expensive as compared to other travel agents and platforms in the market. But, again if you are looking for corporate travel and would like to utilize Amex brand, it should be a good experience. **Recommendations to others considering Amex GBT Select:** If you are looking for a corporate travel management particularly for multiple user groups, Amex GBT works well and integrates smoothly with the payroll tools. **What problems is Amex GBT Select solving and how is that benefiting you?** The biggest problem for any corporate user like me while travelling is a hassle-free experience in terms of hotel, meetings, flight and overall bookings related to travel. That's what gets easily done by the Amex GBT. It is very synchronized and coordinated. Besides they have corporate tie-ups to get users a good deal and discounts. ### 3. Great Offers **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** March 19, 2024 **What do you like best about Amex GBT Select?** Excellent customer service for multiple destinations **What do you dislike about Amex GBT Select?** Waiting time on line is sometimes longer than expected **Recommendations to others considering Amex GBT Select:** Best customer service by trained professionals **What problems is Amex GBT Select solving and how is that benefiting you?** Travel and hotel bookings. There are various shopping discounts available with leading brands ### 4. By far the worst corporate travel provider I have ever dealt with in the last 10yrs **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 13, 2023 **What do you like best about Amex GBT Select?** On the odd occasion I might come across a consultant who is friendly and deals with the request quick and efficiently **What do you dislike about Amex GBT Select?** 9/10 i am dealing with multiple issues from an inefficient booking tool that does not allow the user to book multiple cities, which forces you to call through to their GENERAL call centre (no dedicated agents are assigned to the customers - it's just pick of the litter) from here multitude of challenges, the travel agents work off their own internal system that brings up seats that are assigned to them. It does not display all seats, the customer then has to search direct routes and availability with airlines. From here you provide the exact airline, route and cost to the agent to re-price. All in all it takes a whole day just to do 1 multi city itinerary... it is painful and exhausting. If I could I would eliminate the middle man (AMEX) and let the assistants do all their travel booking. Much more efficient, less stressful and cost effective. **Recommendations to others considering Amex GBT Select:** BUYER BEWARE.... Just because it's an AMEX product does not mean the product is worth buying. Do your market due diligence and source other providers. Customer care should be your priority, and this is where GBT fall short on majorly!!! **What problems is Amex GBT Select solving and how is that benefiting you?** Consultants are extremely unprofessional, no sense of urgency and have been in the role so long that they have lost any sense of customer care. I try everything to avoid dealing with a consultant directly but their online booking tool is so antiquated that you are force to deal with incompetent and rude agent. Extremely stressful ### 5. Easy to use, many options. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** December 01, 2022 **What do you like best about Amex GBT Select?** It is easy to use and shows me various travel options I can choose from. **What do you dislike about Amex GBT Select?** Searching through pages can be cumbersome. **What problems is Amex GBT Select solving and how is that benefiting you?** Booking travel for company events and/or meetings. ### 6. Amex Global Business travel is just awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** June 10, 2022 **Describe the project or task Amex GBT Select helped with:** American Express Global Business Travel helped me to get access to airport lounges, get benefits with the airline, helped me book a great deal on a great hotel in NYC. It was a pleasant experience. **What do you like best about Amex GBT Select?** The benefit are super easy to use and to enjoy. **What do you dislike about Amex GBT Select?** For the moment nothing that I can recall **Recommendations to others considering Amex GBT Select:** Just try them **What problems is Amex GBT Select solving and how is that benefiting you?** It is solving that is have peace of mind. When traveling and not getting to be desperate for my travel need for the business and have more time to spend for me and my family ### 7. great tool to have everything all in one place.. makes it quick and easy **Rating:** 5.0/5.0 stars **Reviewed by:** kali o. | SALES REP, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** February 22, 2022 **Describe the project or task Amex GBT Select helped with:** assisting customers with traveling needs according to individual business needs **What do you like best about Amex GBT Select?** i love having everything in one place and the ease! simple and very operable...allows me to keep track and plan in one step! i use with value builder to maximize mr **What do you dislike about Amex GBT Select?** there isnt much i dislike! isnt much of anything missing and works properly! always availablewhen needed. i thing it will progress with time and wouldnt get much better **What problems is Amex GBT Select solving and how is that benefiting you?** keeping me and my employees all in one place and ASSURING we all as individuals and our belongings make it safley. it helps me stay productive by keeping everything all in one place with no worries! ### 8. Business Travel & Event Management Vendor Relationship **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thanks for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thanks for completing this review. **Reviewed Date:** January 25, 2022 **Describe the project or task Amex GBT Select helped with:** Planning live in-person conferences and seminars across the country. Helping our organization navigate the abrupt transiting to virtual trainings amidst the pandemic declaration. Providing support in safely returning to travel post-pandemic. **What do you like best about Amex GBT Select?** They have a strong industry presence and deep knowledge of industry tools/systems. **What do you dislike about Amex GBT Select?** Some of the technologies they prefer to use are outdated, and it has been a lengthy process to align our processes with their own. **What problems is Amex GBT Select solving and how is that benefiting you?** Navigating the event industry post-pandemic and relying on them to help us with negotiations and contract terms amongst unknowns. ### 9. Enhance your travel plans with AMEX Global Business Travel **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** February 01, 2021 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **Describe the project or task Amex GBT Select helped with:** It helps travelers to have a better travel plan, like booking flights or hotels. It helps travelers enhance their travel plans. The best thing is that we can get 24/7 support from them and clear any doubts about your travel program. **What do you like best about Amex GBT Select?** As I said, it is the best application that can be referred to for enhancing travel plans for a traveler. So, on vacationing plans, we can reach out to them to have a better travel plan. They have very good technology for better reporting and streaming like bookings. Also, the best thing I especially like is that it provides 24/7 support and can be contacted immediately without any hesitation about your travel plan, thus allowing you to plan your travels with time and money savings. **What do you dislike about Amex GBT Select?** It is not very user-friendly and easy to navigate the application. If you are a new user or have visited only a few times, you may need the help of their live 24/7 support to get information and better understand your plan. **Recommendations to others considering Amex GBT Select:** It is the best place to enhance your travel plan and get better 24/7 support from them. **What problems is Amex GBT Select solving and how is that benefiting you?** Not the least, it is the best place where we can maintain or plan our travels with proper availability of support and guidance from them. We have seamless and easy booking and planning of traveling like hotels and flights. As they provide options for overnight stays for millions of customers, we have multiple options to make choices. ### 10. AMEX GBT review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 14, 2021 **Describe the project or task Amex GBT Select helped with:** Business travel for our trainings and virtual training **What do you like best about Amex GBT Select?** Their ability to maximize our funds and the opportunities for educators **What do you dislike about Amex GBT Select?** In the past, they lacked the expertise to truly manage complex events. **What problems is Amex GBT Select solving and how is that benefiting you?**

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## Amex GBT Select Discussions - [What is Amex Neo?](https://www.g2.com/discussions/what-is-amex-neo) - [Who owns Amex global business travel?](https://www.g2.com/discussions/who-owns-amex-global-business-travel) - [What is Amex GBT?](https://www.g2.com/discussions/what-is-amex-gbt) - [Does American Express have a travel app?](https://www.g2.com/discussions/does-american-express-have-a-travel-app) - [View Amex GBT Select pricing details and edition comparison](https://www.g2.com/products/amex-gbt-select/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-27+09%3A29%3A03+-0500&secure%5Bsession_id%5D=5e5399cb-d509-4d60-8f98-41b82d32da19&secure%5Btoken%5D=5c38522c6d2985a247e8815f59ed660ade8132ecdca2eeae06066b4303df8aa8&format=llm_user) ## Amex GBT Select Features **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Smart Categorization - Digital Receipt Management - Employee Reimbursement - Currency Conversions - Corporate Card - Credit Card Management **Expense Reporting** - Expense Automation - Integration - Compliance - Mobile Functionality - Accounting Integration - Third-Party Integrations **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Travel Management** - Ease of Booking - Itinerary Management - Trip Notifications - Advanced Integrations - Online Booking - Credit Card Management - Booking Management - User Management - Restriction Management - Reservations Management - Reimbursement Management - Vendor Management - Travel Management - Promotions Management - Workflow Management - Receipt Management - Supplier Management - Compliance Management - Policy Management - Invoice Management - Real-Time Notifications - Third-Party Integrations - Timesheet Management - Invoice Management - Reimbursement Management - Real-Time Notifications **Approval ** - Rules - Workflows - Submit **AI - Travel Management** - Personalization - Predictive Analytics - Cost Savings - Efficiency - Real-Time Assistance - Reporting/Analytics - Real-Time Analytics **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition - Biometric Recognition - Optical Character Recognition **Agentic AI - Travel Management** - Autonomous Task Execution - Proactive Assistance **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Additional Functionality** - Audit Trail - Secure Data Storage - AI Copilot - Approval Process Control - Data Import/Export - Duplicate Detection - Expense Claims - Budgeting/Forecasting - Customizable Fields - Spend Control - Customizable Templates - Access Controls/Permissions - Reporting & Statistics - Automated Receipt Matching - Mobile Receipt Upload - Billable & Non-Billable Hours - Financial Analysis - Categorization/Grouping - Single Sign On - Activity Dashboard **Employee Risk Management** - Emergency Assistance Integration - Policy Enforcement & Compliance - Traveler Tracking - Risk Alerts & Safety Notifications - Expense Tracking - Real-time Alerts **Mobile** - Receipt Capture - Mileage Tracking - Travel Itinerary and Flight Status Updates - Expense Tracking - Real-Time Updates **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow - Generative AI **Sustainability & Reporting** - Sustainability Reporting - Green Travel Recommendations - Carbon Emissions Tracking - Real-Time Reporting **Additional Functionality** - API - Dashboard - Approval Process Control - Financial Analysis - Dashboard Creation - Billing & Invoicing - Expense Claims - Budget Control - Generative AI - Reminders - Electronic Payments - Activity Dashboard - Multi-Currency - Real-Time Updates - Multi-Language - Customizable Reports - Spend Control - Reporting & Statistics - Mobile Access - Spend Analysis - Categorization/Grouping - Real-Time Data - Single Sign On - AI Copilot - Employee Self Service **Administration** - PCI Regulation Compliant **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management - Timesheet Management - Payroll Management - Employee Management - Invoice Management - Calendar Management - Workflow Management - Task Management - Mobile Access - Mobile Access - Workflow Management - Compliance Management **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support - Offline - Accounting Integration - QuickBooks Integration - Real-Time Reporting - Third-Party Integrations - Payroll Integration - Accounting Integration ## Top Amex GBT Select Alternatives - [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) - 4.7/5.0 (9,145 reviews) - [Perk (formerly TravelPerk)](https://www.g2.com/products/perk-formerly-travelperk/reviews) - 4.6/5.0 (2,074 reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - 4.0/5.0 (7,063 reviews)