--- title: Amazon Chime Reviews meta\_title: 'Amazon Chime Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 736 reviews by the users' company size, role or industry to find out how Amazon Chime works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 736 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- ### Amazon Chime Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Amazon Chime, enjoying quick joins and seamless collaboration for professional conversations. [(58 mentions)](https://www.g2.com/products/amazon-chime/reviews?filters%5Bsentiment_snippet%5D=1484207&qs=pros-and-cons#reviews) Users appreciate the **easy setup** of Amazon Chime, enabling quick access to meetings without hassle. [(37 mentions)](https://www.g2.com/products/amazon-chime/reviews?filters%5Bsentiment_snippet%5D=1484441&qs=pros-and-cons#reviews) Users appreciate the **high-quality audio** of Amazon Chime, enhancing focus and providing a professional communication experience. [(34 mentions)](https://www.g2.com/products/amazon-chime/reviews?filters%5Bsentiment_snippet%5D=1483964&qs=pros-and-cons#reviews) Users appreciate the **reliable audio and video quality** of Amazon Chime, enhancing focus and productivity in meetings. [(27 mentions)](https://www.g2.com/products/amazon-chime/reviews?filters%5Bsentiment_snippet%5D=1484744&qs=pros-and-cons#reviews) Users appreciate the **high-quality video and audio** of Amazon Chime, enhancing professionalism in meetings and collaboration. [(24 mentions)](https://www.g2.com/products/amazon-chime/reviews?filters%5Bsentiment_snippet%5D=1485465&qs=pros-and-cons#reviews) Users find the **user interface unremarkable** , lacking intuitiveness and customization, affecting usability and experience. [(26 mentions)](https://www.g2.com/products/amazon-chime/reviews?filters%5Bsentiment_snippet%5D=1485573&qs=pros-and-cons#reviews) Users feel frustrated with the **limited features** of Amazon Chime, especially when compared to competitors like Zoom. [(22 mentions)](https://www.g2.com/products/amazon-chime/reviews?filters%5Bsentiment_snippet%5D=1485554&qs=pros-and-cons#reviews) Users find the **missing features** of Amazon Chime frustrating, especially compared to more advanced platforms like Zoom or Teams. [(16 mentions)](https://www.g2.com/products/amazon-chime/reviews?filters%5Bsentiment_snippet%5D=1485620&qs=pros-and-cons#reviews) Users often face **connectivity issues** with Amazon Chime, experiencing frequent disconnections and lag during calls. [(9 mentions)](https://www.g2.com/products/amazon-chime/reviews?filters%5Bsentiment_snippet%5D=2169834&qs=pros-and-cons#reviews) Users find Amazon Chime's **limited integrations** frustrating, affecting usability and overall experience compared to competitors. [(8 mentions)](https://www.g2.com/products/amazon-chime/reviews?filters%5Bsentiment_snippet%5D=1484904&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Amazon Chime ##### 1. Ease of Use Users appreciate the **ease of use** of Amazon Chime, enjoying quick joins and seamless collaboration for professional conversations. [ See 58 mentions ](https://www.g2.com/products/amazon-chime/reviews?filters%5Bsentiment_snippet%5D=1484207&qs=pros-and-cons#reviews) See Related User Reviews ![tadiboyina t.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "tadiboyina t.") TT tadiboyina t. 5.0/5 "Seamless Internal Meetings, Needs External Fixes" What do you like about Amazon Chime? I use Amazon Chime for internal meetings, interviewer availability and queries, and communication with stakeholders. It's an easy way to communicate w ![Atharv P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Atharv P.") AP Atharv P. 4.5/5 "Streamlined Communication, But Lacking Advanced Features" What do you like about Amazon Chime? I like how Amazon Chime made joining and running meetings simple and seamless. It's great that users could join meetings with a single click or be cal ##### 2. Easy Setup Users appreciate the **easy setup** of Amazon Chime, enabling quick access to meetings without hassle. [ See 37 mentions ](https://www.g2.com/products/amazon-chime/reviews?filters%5Bsentiment_snippet%5D=1484441&qs=pros-and-cons#reviews) See Related User Reviews ![tadiboyina t.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "tadiboyina t.") TT tadiboyina t. 5.0/5 "Seamless Internal Meetings, Needs External Fixes" What do you like about Amazon Chime? I use Amazon Chime for internal meetings, interviewer availability and queries, and communication with stakeholders. It's an easy way to communicate w ![Kalpana T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kalpana T.") KT Kalpana T. Small-Business (50 or fewer emp.) 4.5/5 "Reliable and Easy-to-Use for Meetings" What do you like about Amazon Chime? I use Amazon Chime for meetings and video conferencing. It's reliable and efficient, offering high-quality video and audio calls that are easy to use. ##### 3. Audio Quality Users appreciate the **high-quality audio** of Amazon Chime, enhancing focus and providing a professional communication experience. [ See 34 mentions ](https://www.g2.com/products/amazon-chime/reviews?filters%5Bsentiment_snippet%5D=1483964&qs=pros-and-cons#reviews) See Related User Reviews ![Atharv P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Atharv P.") AP Atharv P. 4.5/5 "Streamlined Communication, But Lacking Advanced Features" What do you like about Amazon Chime? I like how Amazon Chime made joining and running meetings simple and seamless. It's great that users could join meetings with a single click or be cal ![Kalpana T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kalpana T.") KT Kalpana T. Small-Business (50 or fewer emp.) 4.5/5 "Reliable and Easy-to-Use for Meetings" What do you like about Amazon Chime? I use Amazon Chime for meetings and video conferencing. It's reliable and efficient, offering high-quality video and audio calls that are easy to use. ##### 4. Reliability Users appreciate the **reliable audio and video quality** of Amazon Chime, enhancing focus and productivity in meetings. [ See 27 mentions ](https://www.g2.com/products/amazon-chime/reviews?filters%5Bsentiment_snippet%5D=1484744&qs=pros-and-cons#reviews) See Related User Reviews ![Kalpana T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kalpana T.") KT Kalpana T. Small-Business (50 or fewer emp.) 4.5/5 "Reliable and Easy-to-Use for Meetings" What do you like about Amazon Chime? I use Amazon Chime for meetings and video conferencing. It's reliable and efficient, offering high-quality video and audio calls that are easy to use. ![Jayesh P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jayesh P.") JP Jayesh P. Mid-Market (51-1000 emp.) 4.5/5 "Simple and Reliable for Everyday Meetings" What do you like about Amazon Chime? I use Amazon Chime mainly for team meetings, client calls, and quick internal discussions. It helps us stay connected while working remotely, and the ##### 5. Video Quality Users appreciate the **high-quality video and audio** of Amazon Chime, enhancing professionalism in meetings and collaboration. [ See 24 mentions ](https://www.g2.com/products/amazon-chime/reviews?filters%5Bsentiment_snippet%5D=1485465&qs=pros-and-cons#reviews) See Related User Reviews ![Herbert K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Herbert K.") HK Herbert K. 5.0/5 "Effective Communication, Challenging Setup" What do you like about Amazon Chime? I think Amazon Chime is great for effective communication, whether it's for meetings, video chats, or office collaboration. The video and chat feature ![Atharv P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Atharv P.") AP Atharv P. 4.5/5 "Streamlined Communication, But Lacking Advanced Features" What do you like about Amazon Chime? I like how Amazon Chime made joining and running meetings simple and seamless. It's great that users could join meetings with a single click or be cal ### 5 Cons or Disadvantages of Amazon Chime ##### 1. User Interface Users find the **user interface unremarkable** , lacking intuitiveness and customization, affecting usability and experience. [ See 26 mentions ](https://www.g2.com/products/amazon-chime/reviews?filters%5Bsentiment_snippet%5D=1485573&qs=pros-and-cons#reviews) See Related User Reviews ![Tejas Narendra Mehta .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tejas Narendra Mehta .") T Tejas Narendra Mehta . Small-Business (50 or fewer emp.) 3.0/5 "4" What do you dislike about Amazon Chime? Users have expressed several dislikes about Amazon Chime, including Limited Features User Interface etc ![Atharv P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Atharv P.") AP Atharv P. 4.5/5 "Streamlined Communication, But Lacking Advanced Features" What do you dislike about Amazon Chime? Amazon Chime’s main drawbacks include a relatively basic and somewhat outdated interface compared to competitors like Zoom or Microsoft Teams, fewer a ##### 2. Limited Features Users feel frustrated with the **limited features** of Amazon Chime, especially when compared to competitors like Zoom. [ See 22 mentions ](https://www.g2.com/products/amazon-chime/reviews?filters%5Bsentiment_snippet%5D=1485554&qs=pros-and-cons#reviews) See Related User Reviews ![Tejas Narendra Mehta .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tejas Narendra Mehta .") T Tejas Narendra Mehta . Small-Business (50 or fewer emp.) 3.0/5 "4" What do you dislike about Amazon Chime? Users have expressed several dislikes about Amazon Chime, including Limited Features User Interface etc ![Atharv P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Atharv P.") AP Atharv P. 4.5/5 "Streamlined Communication, But Lacking Advanced Features" What do you dislike about Amazon Chime? Amazon Chime’s main drawbacks include a relatively basic and somewhat outdated interface compared to competitors like Zoom or Microsoft Teams, fewer a ##### 3. Missing Features Users find the **missing features** of Amazon Chime frustrating, especially compared to more advanced platforms like Zoom or Teams. [ See 16 mentions ](https://www.g2.com/products/amazon-chime/reviews?filters%5Bsentiment_snippet%5D=1485620&qs=pros-and-cons#reviews) See Related User Reviews ![Atharv P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Atharv P.") AP Atharv P. 4.5/5 "Streamlined Communication, But Lacking Advanced Features" What do you dislike about Amazon Chime? Amazon Chime’s main drawbacks include a relatively basic and somewhat outdated interface compared to competitors like Zoom or Microsoft Teams, fewer a ![devya s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "devya s.") DS devya s. Small-Business (50 or fewer emp.) 4.5/5 "Smooth, Easy to Use, and Excellent Mobile Application" What do you dislike about Amazon Chime? I wish Amazon Chime would allow users to use profile pictures for better identification. It would be helpful if team members or anyone in the same gro ##### 4. Connectivity Issues Users often face **connectivity issues** with Amazon Chime, experiencing frequent disconnections and lag during calls. [ See 9 mentions ](https://www.g2.com/products/amazon-chime/reviews?filters%5Bsentiment_snippet%5D=2169834&qs=pros-and-cons#reviews) See Related User Reviews ![Herbert K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Herbert K.") HK Herbert K. 5.0/5 "Effective Communication, Challenging Setup" What do you dislike about Amazon Chime? I think it may not be Amazon Chime's making, on the fluctuation of networks, but I would like us to work together more on the bridge of network during ![ASHISH T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ASHISH T.") AT ASHISH T. 5.0/5 "Seamless Connectivity, Minor Glitches" What do you dislike about Amazon Chime? I find Amazon Chime good but there is only one flaw that I noticed, sometimes we get randomly kicked from the meetings. ##### 5. Limited Integrations Users find Amazon Chime's **limited integrations** frustrating, affecting usability and overall experience compared to competitors. [ See 8 mentions ](https://www.g2.com/products/amazon-chime/reviews?filters%5Bsentiment_snippet%5D=1484904&qs=pros-and-cons#reviews) See Related User Reviews ![Mahmud S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mahmud S.") MS Mahmud S. Mid-Market (51-1000 emp.) 5.0/5 "A Comprehensive Solution for Business Communication" What do you dislike about Amazon Chime? 1. Feature set isn't as full-featured as some competitors. Compared with tools like Zoom, Microsoft Teams, or Google Meet, Chime is sometimes perceive ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.5/5 "Centralized Communication, Easy to Use, Needs More Features" What do you dislike about Amazon Chime? Amazon Chime could be improved with better video quality consistency and more advanced features compared to other meeting tools. The interface also fe ## Top-Rated Alternatives [ ![Zoom Workplace](https://images.g2crowd.com/uploads/product/hd_favicon/c7b3378ce337ba60fdf54bb51ab3eebf/zoom-workplace.svg "Zoom Workplace") Zoom Workplace 4.5/5(56,554) ](https://www.g2.com/products/zoom-workplace/reviews) [ ![Microsoft Teams](https://images.g2crowd.com/uploads/product/hd_favicon/80ccd59e9b2a19036d9eb91995af1b69/microsoft-teams.svg "Microsoft Teams") Microsoft Teams 4.4/5(19,252) ](https://www.g2.com/products/microsoft-teams/reviews) [ ![GoTo Meeting](https://images.g2crowd.com/uploads/product/hd_favicon/f2c84d59bd2703e7f830afc1af579b12/goto-meeting.svg "GoTo Meeting") GoTo Meeting 4.2/5(17,121) ](https://www.g2.com/products/goto-meeting/reviews) [ View All Alternatives ](https://www.g2.com/products/amazon-chime/competitors/alternatives) ![Mahmud S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mahmud S.") MS Mahmud S. Supply Chain Assistant Mid-Market (51-1000 emp.) 1/30/2026 "A Comprehensive Solution for Business Communication" 5/5 What do you like best about Amazon Chime? I like that Amazon Chime offers simple all-in-one communications by combining video conferencing, real-time chat, screen sharing, and file sharing in one unified app, eliminating the need for separate tools. Its seamless integration with AWS is great if your organization uses AWS, as Chime fits smoothly with existing infrastructure including identity management, security controls, and billing. I appreciate the pay-for-what-you-use pricing model, which can lead to cost savings for some businesses. The reliable audio and video quality is excellent because it's built on Amazon’s global cloud infrastructure, delivering stable connectivity and performance for distributed teams. Strong security and control are important too, as Chime benefits from AWS's robust security defaults and compliance options suitable for regulated industries. I also value the built-in meeting controls and moderation features, like muting participants or managing permissions, which are helpful during large calls or events. The cross-platform support is a big plus, as Chime works on Windows, macOS, iOS, Android, and web browsers, allowing participants to join meetings from nearly any device. Additionally, the high-quality screen and content sharing are reliable and smooth, even with multiple participants sharing slides, videos, or applications. Review collected by and hosted on G2.com. What do you dislike about Amazon Chime? 1. Feature set isn't as full-featured as some competitors. Compared with tools like Zoom, Microsoft Teams, or Google Meet, Chime is sometimes perceived as having fewer advanced meeting features (e.g., virtual backgrounds, breakout rooms with rich control, advanced polling tools). Users transitioning from other platforms occasionally notice these gaps. 2. User interface can feel less intuitive. Some people say that Chime’s interface feels less modern or less intuitive, especially for users who are already familiar with Zoom or Teams. This can slow adoption in teams. 3. Limited chat collaboration features. Although Chime supports chat, it isn’t always seen as a full team collaboration hub like Slack or Teams: fewer persistent channels, fewer rich integrations. For teams looking for a single hub for chat + apps + workflows, this can be a downside. Review collected by and hosted on G2.com. What problems is Amazon Chime solving and how is that benefiting you? Amazon Chime fixes communication headaches by combining meetings, chat, voice, and screen sharing in one app. It optimizes connections with HD video and clear audio, ensures security with end-to-end encryption, and integrates seamlessly with AWS for cost-effective, reliable business communication. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Sai Krishna P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sai Krishna P.") SP Sai Krishna P. 2/3/2026 "Seamless Connectivity with Simple UI" 3.5/5 What do you like best about Amazon Chime? I like Amazon Chime's simple UI, which makes it easy to understand even for beginners. I appreciate that guests can join without needing to download anything. The file transfer feature is helpful, and the call connectivity is good compared to others like Microsoft Teams. Even when working in remote locations with low data speed, I can connect smoothly with my team without lag, even for screen sharing. The initial setup is also easy, making it accessible for new users. Review collected by and hosted on G2.com. What do you dislike about Amazon Chime? File transfer does not exceed 50 MB, which needs improvement. We can't edit messages once sent, unlike many other apps that provide this feature for corrections. Review collected by and hosted on G2.com. What problems is Amazon Chime solving and how is that benefiting you? I use Amazon Chime for smooth screen sharing and team calls without interruptions, even with over 10 participants. It works well in low data environments and has a simple UI that's easy to set up for beginners, with no downloads needed for guests. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic AN adrienjoh n. 1/30/2026 "Efficient, Cost-Effective with Seamless AWS Integration" 5/5 What do you like best about Amazon Chime? I like the 'Running Late' button in Amazon Chime that lets me inform everyone if I'm delayed, preventing silent no-shows. The Visual Roster feature is handy as it shows who is creating background noise, allowing me to mute them easily. When using other AWS services with Amazon Chime, the integration provides incredibly low latency and sharp screen sharing, which is great for troubleshooting. I appreciate that I own the storage, lifecycle policies, and encryption keys, addressing compliance and security concerns about data. The pricing is also a big plus, as it saves money by only charging for premium features on meeting days, which is cost-effective for occasional hosts. Amazon Chime offers superior low-latency video and audio, which is a boost for collaboration. Review collected by and hosted on G2.com. What do you dislike about Amazon Chime? There are no native breakout rooms, digital whiteboards, or audience polling features. Chime feels very corporate. It lacks the 'fun' or modern social features like diverse emoji reactions, custom stickers, or 'Huddles' that make Slack feel more like a community. Review collected by and hosted on G2.com. What problems is Amazon Chime solving and how is that benefiting you? I use Amazon Chime to manage meeting delays with the 'Running Late' button and reduce noise disruptions with the Visual Roster. Its integration with AWS offers low latency and sharp screen sharing, solving compliance issues by allowing control over data storage and security. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Nanik C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nanik C.") NC Nanik C. Office & Document Manager Legal Services Small-Business (50 or fewer emp.) 1/29/2026 "Powerful AWS Integration but Lacks Meeting Interactivity" 3.5/5 What do you like best about Amazon Chime? I like Amazon Chime because of its seamless native integration with the AWS ecosystem, which is a game-changing feature. It turns Chime into more than just a generic video/chat tool, making it a cloud-native communication hub for AWS-focused teams, DevOps, and businesses running on AWS infrastructure. The integration is built into Chime’s core functionality, solving critical friction between team communication and cloud operations that other UC platforms can't when used with AWS. It aligns communication workflows directly with AWS’s tools, security, and storage, eliminating manual work, silos, and compliance risks for cloud-first teams. I also find the initial setup of Amazon Chime incredibly straightforward. Review collected by and hosted on G2.com. What do you dislike about Amazon Chime? I find Amazon Chime's limited meeting interactivity frustrating. It lacks polling, Q&A modules, and breakout rooms, which are only available for Enterprise plans with 100+ users. This restriction is a huge issue for small/medium AWS teams. The absence of breakout rooms makes Chime impractical for anything beyond syncs and 1:1s. I also miss live reactions like thumbs up or emojis to engage large meetings or webinars. Review collected by and hosted on G2.com. What problems is Amazon Chime solving and how is that benefiting you? Amazon Chime eliminates siloed communication tools by unifying everything in one platform and resolves AWS ecosystem communication gaps through native cloud integration, enhancing team collaboration without connectivity issues across time zones. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Feroz M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Feroz M.") FM Feroz M. Service advisor Small-Business (50 or fewer emp.) 1/31/2026 "Easy-to-Use Meetings with Smooth Screen Sharing and Solid AWS Integration" 4/5 What do you like best about Amazon Chime? What I like most about Amazon Chime is how easy it is to use. The interface is clean and simple, so even new users can join meetings without any confusion. Audio and video quality are good, and screen sharing works smoothly. It also integrates well with other AWS services, which is very helpful for teams already using Amazon products. Review collected by and hosted on G2.com. What do you dislike about Amazon Chime? The main downside is that it has fewer features compared to tools like Zoom or Microsoft Teams. Sometimes it feels a bit basic, especially for large meetings. The mobile app can also be slow at times, and notifications are not always reliable. Review collected by and hosted on G2.com. What problems is Amazon Chime solving and how is that benefiting you? Amazon Chime helps in conducting online meetings, team calls, and screen sharing without any complicated setup. It solves the problem of remote communication by providing a stable and secure platform. This saves time, improves collaboration, and makes it easier for teams to work together from different locations. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Dipali K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dipali K.") DK Dipali K. 2/2/2026 "Excellent video quality, easy to use" 4.5/5 What do you like best about Amazon Chime? I like the video quality of Amazon Chime the most because such good video quality is not available anywhere else. Chatting on it is very easy and we can add more than one person to a video call. It is also secure, so there is no fear of data leaks. For video calls with the office and family, I always use Amazon Chime. Its setup and use are also very easy, and I do not face any problems with it. Review collected by and hosted on G2.com. What do you dislike about Amazon Chime? There is no problem at all, but the audio quality could be a bit better. Review collected by and hosted on G2.com. What problems is Amazon Chime solving and how is that benefiting you? I use Amazon Chime easily for video calls and chat. It has very good video quality, which makes the calls better. Connecting and chatting with multiple people at once is simple. It is secure, so there is no fear of data leaks. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 inviteAI Translated ![PRACHI K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PRACHI K.") PK PRACHI K. 2/7/2026 "Excellent quality and easy setup" 4.5/5 What do you like best about Amazon Chime? I really like the video and audio quality of Amazon Chime; such good quality and video conferencing facilities are not found elsewhere. When I do video conferencing with my team, the voice quality is very good, everything is heard clearly, which allows us to do our work easily without any problems and saves time. Amazon Chime is very secure, there is no fear of data theft. Setting it up is very easy for me and my team, there is no trouble. Review collected by and hosted on G2.com. What do you dislike about Amazon Chime? Sometimes the video freezes during the meeting. Review collected by and hosted on G2.com. What problems is Amazon Chime solving and how is that benefiting you? I use Amazon Chime for online meetings. It makes video conferencing and chatting easy. The voice quality is very good, which allows work to be done without any issues and saves time. Setting it up is easy and the data is secure. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") GI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 4/30/2026 Guest users or non-business users of the software, not included in G2 scores. "Simple and reliable tool for quick online meetings" 3.5/5 What do you like best about Amazon Chime? I like that Amazon Chime is very easy to join from a browser without installing any heavy software. I have used it mainly for joining online meetings and interview calls through shared links. The audio quality is clear and the interface is simple, so even first-time users can join easily. Screen sharing feature also works smoothly during meetings. Review collected by and hosted on G2.com. What do you dislike about Amazon Chime? The platform is not as popular as other tools, so sometimes I faced difficulty when others were not familiar with it. Also, on mobile network, connection stability can be slightly inconsistent. The UI feels a bit basic compared to other meeting tools. Review collected by and hosted on G2.com. What problems is Amazon Chime solving and how is that benefiting you? I used Amazon Chime for attending online interviews and small meetings. It helped me quickly join calls without needing installation, which saved time and made the process smoother. It is useful when you need a lightweight and fast meeting solution. Review collected by and hosted on G2.com. Show More 5/1/2026 Validated ReviewerIncentivizedSource: G2 invite HA Henry A. 1/22/2026 "Reliable but Outdated Solution for AWS-Heavy Teams" 4/5 What do you like best about Amazon Chime? I like Amazon Chime's rock-solid reliability, especially under less-than-ideal conditions. Its speed in getting meetings started and the audio and video quality hold up remarkably well even on spotty connections. I enjoy how the features like smart mute and noise cancellation keep things clear without much fiddling. The persistent chat rooms, seamless escalation, smart presence and availability indicators, and cross-device handoff are also features I genuinely appreciated. Plus, the all-in-one nature of the app, combining chat, calls, and meetings, offers high-quality basics without bloat. The initial setup was very straightforward and quick, especially since we were already in the AWS ecosystem. Review collected by and hosted on G2.com. What do you dislike about Amazon Chime? Chime excelled at being a no-drama, reliable workhorse for internal AWS-heavy use, but it lacked the innovation, polish, and broad appeal to keep pace. The biggest pain point for me was the outdated and somewhat clunky user interface. The interface was definitely one area where Chime showed its age and could have used meaningful refreshes to stay competitive. Review collected by and hosted on G2.com. What problems is Amazon Chime solving and how is that benefiting you? Amazon Chime provides reliable, low-friction meetings and quick join/start times, effectively serving as an all-in-one app for chat, calls, and meetings. It's especially useful in an AWS-heavy environment, ensuring stable communication even on variable networks. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![James L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James L.") JL James L. Manager, Software Development Engineering Enterprise (\> 1000 emp.) 4/1/2026 Guest users or non-business users of the software, not included in G2 scores. "Chime deserved to be canceled" 0/5 What do you like best about Amazon Chime? The SDK obviously is pretty useful, since it powers Slack Huddles. But none of the buttons are where you expect them to be, and there is more oh, let me stop and rejoin happens more than with any other voice chat I use. Review collected by and hosted on G2.com. What do you dislike about Amazon Chime? None of the buttons are where you expect them to be, and stop and rejoin is a constant occurence. It's a good thing that the only time I ever use it is to talk with Amazon employees, and since they use it all the time, they know where the button I'm looking for is. Review collected by and hosted on G2.com. What problems is Amazon Chime solving and how is that benefiting you? It lets me talk with AWS reps, and sometimes that's better than trying to debug over chat. Review collected by and hosted on G2.com. 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