--- title: Amadeus Central Reservations System Reviews meta_title: 'Amadeus Central Reservations System Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 17 reviews by the users' company size, role or industry to find out how Amadeus Central Reservations System works for a business like yours. aggregate_rating: rating_value: 3.9 review_count: 17 scale: '5' date_modified: '2026-09-22' parent_category: name: Reservation url: https://www.g2.com/categories/reservation ---

Amadeus Central Reservations System Reviews & Product Details

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Average based on 17 real user reviews.

Amadeus Central Reservations System Reviews (17)

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Reviews

Amadeus Central Reservations System Reviews (17)

View 1 Video Reviews
3.9
17 reviews

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Verified User in Airlines/Aviation
UA
Verified User in Airlines/Aviation
Small-Business (50 or fewer emp.)
"Amadeus review"
3.5/5
What do you like best about Amadeus Central Reservations System?

Able to easily research and sell airfare. Review collected by and hosted on G2.com.

What do you dislike about Amadeus Central Reservations System?

Poor customer support at times when system is down. Review collected by and hosted on G2.com.

Lilly X.
LX
Lilly X.
Senior Accountant
Mid-Market (51-1000 emp.)
"Very manual, too many steps"
1.5/5
What do you like best about Amadeus Central Reservations System?

Does the job with reservations and revenue reporting Review collected by and hosted on G2.com.

What do you dislike about Amadeus Central Reservations System?

Very manual. Takes extra clicks to get somewhere and find the answer to a question Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Verified User in Hospitality
Enterprise (> 1000 emp.)
"Ease of use"
4/5
What do you like best about Amadeus Central Reservations System?

Simple navigation, user friendly, good UX and design interface Review collected by and hosted on G2.com.

What do you dislike about Amadeus Central Reservations System?

Somewhat of a steep learning curve. Other competing softwares can do a lot more all in. Review collected by and hosted on G2.com.

Brandi S.
BS
Brandi S.
Realtor
Real Estate
Mid-Market (51-1000 emp.)
"Great System"
5/5
What do you like best about Amadeus Central Reservations System?

I like the ease of being able to make reservations for multiple companies all in one system. It beats having to login to multiple sites to quote and book reservations. Review collected by and hosted on G2.com.

What do you dislike about Amadeus Central Reservations System?

The only thing I dislike is when the system randomly goes down and I have to use back up systems. It would be nice to send out a notice preparing users for any system issues. Review collected by and hosted on G2.com.

Verified User in Utilities
AU
Verified User in Utilities
Enterprise (> 1000 emp.)
"You cannot help but master it"
5/5
What do you like best about Amadeus Central Reservations System?

Amadeus CRS is easy for use with all those nice smart people. Don't get me wrong, I like simplicity but somehow Amadeus is as exquisite as the name of its patron. With all the transactions in your head, you are a true composer of symphonies for the sake of the lowest price possible for an air ticket to please the customer standing in front of you.

What I really enjoy is the feeling of being a true Master, when you areally become good at it. Review collected by and hosted on G2.com.

What do you dislike about Amadeus Central Reservations System?

I don't like all those user-friendly new features. I like being and feeling smart. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"GDS is behind the times"
2.5/5
What do you like best about Amadeus Central Reservations System?

Amadeus is a useful tool in travel. They are outdated, though. The old school methods are not simple to learn and include way too many steps. Review collected by and hosted on G2.com.

What do you dislike about Amadeus Central Reservations System?

I dislike how behind the times this product is. It makes learning and training difficult for new hires. Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
UA
Verified User in Airlines/Aviation
Small-Business (50 or fewer emp.)
"Amadeus"
3/5
What do you like best about Amadeus Central Reservations System?

Very easy to use, commands for Native are simple and easy to handle Review collected by and hosted on G2.com.

What do you dislike about Amadeus Central Reservations System?

It's all blue, All the time! If the colors could be easier changed that would be awesome! Review collected by and hosted on G2.com.

Pricing

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