Alemba Service Manager Pricing Overview

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Alemba Service Manager has not provided pricing information for this product or service. This is common practice for software sellers and service providers. The pricing insights provided here are based on user reviews and are intended to give you an indication of value. Alternatively, contact Alemba Service Manager to obtain current pricing.

Enterprise

$$$$

18% more expensive

than the avg. Service Desk product

Read Enterprise Reviews

Pricing Insights

Averages based on real user reviews.

Time to Implement

5 months

Perceived Cost

$$$$$

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Alemba Service Manager Alternatives Pricing

The following is a quick overview of editions offered by other Service Desk Software

Jira Service Management Free	0/agent/month	For small teams starting with a service desk. Up to 3 agents for free.
SysAid Help Desk	Free Trial1 Agent Per Year	A comprehensive, generative AI Help Desk platform, revolutionizing IT ticket management and service delivery. AI Chatbot Asset Management Self-Service Portal Incident Management Knowledge Base Remote Control Advanced Reporting & Analytics Service Desk Automation Tasks & Projects Barcode CI Scanner Monitoring & Fine Tuning BI Analytics Patch Management Implementation Packages Professional Services Al Case Summarization Al Author AI Emotion Al insights Al Intelligent Categorization Autosave Bulk Action Inline Editing Agentic AI Show More
Freshservice STARTER	$19.00	For getting started Incident Management Knowledge Base Self Service Portal SLA Management Workflow Automator Orchestration Access Controls Starter Analytics Starter Multiple Portal Languages Custom SSL Marketplace Apps Mobile Apps 1000 Orchestration transactions/mo/account Show More

Various alternatives pricing & plans

Pricing information for the above various Alemba Service Manager alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

Alemba Service Manager Pricing Reviews

(1)

Verified User in Government Administration

Enterprise (> 1000 emp.)

5/29/2024

"Cost effective with great customisation"

4/5

What do you like best about Alemba Service Manager?

I like the ease of use of the designer which has a great supporting workflow that you can do complex requests and scripts.

The search feature is very intuitive and fully featured.

Customisation of the end user portal is simple and very easily to configure.

Pricing is very competative. Review collected by and hosted on G2.com.

What do you dislike about Alemba Service Manager?

Issues with custom dashboards initially and we're now stuck with personalised ones with no tool to create new ones.

Some features that haven't worked for the last few updates still not working. This isn't preventing the system from working but something that should really have been resolved.

Due to the huge list of features (which could be seen as a positive) would be nice to have more documentation/video guides on some of these features. Review collected by and hosted on G2.com.

What problems is Alemba Service Manager solving and how is that benefiting you?

It's providing us with a 24/7 call logging/request logging facility. With our own customised scripts (and now using webhooks) we could offer our users access to some services outside of our working hours.

ASM is cost effective compared to other products we reviewed and has plenty of features that we are still discovering Review collected by and hosted on G2.com.