--- title: Akamai Online Bot & Abuse Protection Reviews meta_title: 'Akamai Online Bot & Abuse Protection Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 13 reviews by the users' company size, role or industry to find out how Akamai Online Bot & Abuse Protection works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 13 scale: '5' date_modified: '2026-09-22' parent_category: name: Web Security url: https://www.g2.com/categories/web-security --- # Akamai Online Bot & Abuse Protection Reviews **Vendor:** Akamai Technologies **Category:** [Bot Detection and Mitigation Software](https://www.g2.com/categories/bot-detection-and-mitigation) **Average Rating:** 4.0/5.0 **Total Reviews:** 13 **AI Enabled:** This product embeds AI to enhance or extend its core functionality. ## About Akamai Online Bot & Abuse Protection Janrain makes it easy to know your customers and personalize every interaction. Our Customer Identity Management Platform helps companies build a unified view of their customers across all devices by collecting accurate customer profile data to power personalized marketing. The platform encompasses social login, registration, customer profile data storage, customer insights, single sign-on, and engagement. Janrain powers customer identity management for brands like Pfizer, AMC, Samsung, Whole Foods, Fox News, Philips, Marvel, Mattel and Dr. Pepper. ## Akamai Online Bot & Abuse Protection Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users appreciate the **excellent security measures** of Akamai Online Bot & Abuse Protection, ensuring their sensitive information is well protected. (1 reviews) **What users dislike:** - Users face **additional costs** for storage expansion and find the setup and integration process quite challenging. (1 reviews) - Users find the **initial setup complex** , with challenges in integration and added costs for expanding storage capacity. (1 reviews) - Users find the **difficult setup** of Akamai Online Bot & Abuse Protection frustrating, complicating integration and use. (1 reviews) - Users find the **costly expenses** associated with expansion and setup complicated, impacting their overall experience. (1 reviews) - Users find the **integration difficulty** cumbersome, citing complications during setup and tool compatibility challenges. (1 reviews) - Integration Issues (1 reviews) ## Akamai Online Bot & Abuse Protection Reviews ### 1. Its very safe but complicated at the same time **Rating:** 4.0/5.0 stars **Reviewed by:** Paul F. | Customer Support Engineer, Utilities, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** June 11, 2023 **What do you like best about Akamai Online Bot & Abuse Protection?** The security measures are excellent, which means we can feel confident that our sensitive information is well protected. **What do you dislike about Akamai Online Bot & Abuse Protection?** The initial setup is complicated, and integrating the system with other tools or software can be challenging. There are some expenses associated with expanding the storage capacity. **What problems is Akamai Online Bot & Abuse Protection solving and how is that benefiting you?** Using Akamai Identity Cloud saves us money by avoiding the cost of physical infrastructure while still enjoying top-level security. ### 2. Cloud Security & Best CIAM settings - Akamai Identity Cloud **Rating:** 4.5/5.0 stars **Reviewed by:** Rahul U. | Technical Support Engineer, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** January 06, 2022 **What do you like best about Akamai Online Bot & Abuse Protection?** The high availability and scalability feature is best in my opinion. **What do you dislike about Akamai Online Bot & Abuse Protection?** The initial implementation is very cumbersome; integrations are also a weak spot, and the ongoing cost to add more space. **Recommendations to others considering Akamai Online Bot & Abuse Protection:** Identity management can be simplified provided you can take the high cost in budget while planning to purchase. **What problems is Akamai Online Bot & Abuse Protection solving and how is that benefiting you?** The identity management for our users based on their OU roles is far easy to set up and we save on cost for infrastructure and cost to maintain them if they were on-premise. ### 3. Virtual Connectivity **Rating:** 5.0/5.0 stars **Reviewed by:** Priya S. | Software Engineer, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** January 04, 2022 **What do you like best about Akamai Online Bot & Abuse Protection?** It helps provide easy and virtual device connectivity **What do you dislike about Akamai Online Bot & Abuse Protection?** There's scope for more improvements, connectivity and scalability **What problems is Akamai Online Bot & Abuse Protection solving and how is that benefiting you?** Smooth connectivity, ease of use, accessibility ### 4. Connecting issues for business needs **Rating:** 4.0/5.0 stars **Reviewed by:** Pavel S. | Networker, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 28, 2019 **What do you like best about Akamai Online Bot & Abuse Protection?** The cloud system works properly without outtakes. The user experience is absolutely great, the 24 hours helpline calls back very fast. The technology of the outsourcing for big data volumes is perfect. The security seems to be on a high standard, the portfolio is safe. **What do you dislike about Akamai Online Bot & Abuse Protection?** Paying extra charges for additional space - needed cause the backups are needing space, but I think very old backups they could simply delete. **What problems is Akamai Online Bot & Abuse Protection solving and how is that benefiting you?** The first step was to find an alternative to the network server in the company. With this, we have the benefit of having the data protected out of the office, also the firewall is an important topic. No need anymore to update and to pay for expensive licenses. ### 5. Backup and recovery less complicated **Rating:** 3.5/5.0 stars **Reviewed by:** chidu p. | Senior Product Manger, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** November 26, 2019 **What do you like best about Akamai Online Bot & Abuse Protection?** The way we could back up the CDN files and other resource is easier and efficient. Makes development work easier **What do you dislike about Akamai Online Bot & Abuse Protection?** In terms of testing environments, It could have been better so no red flag raised. Performance in the test environments could have been better as well **Recommendations to others considering Akamai Online Bot & Abuse Protection:** Its a handy and defn go to services especially when it comes to storage and retrieval if a huge file. Most companies are going towards it as well **What problems is Akamai Online Bot & Abuse Protection solving and how is that benefiting you?** The Cloud Guru, Don't have to save up huge video files or image files and during the front end coding, the retrieval process is super easy ### 6. Safe and Secure Cloud - The Akamai Identity Cloud **Rating:** 5.0/5.0 stars **Reviewed by:** Smith M. | Software Engineer, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** July 15, 2019 **What do you like best about Akamai Online Bot & Abuse Protection?** The benefit of using Akamai Identity Cloud is we can easily come to know about the customers that are using high technologies from the digital point of view. So we can come to know about this and we can improve from our side according to the customer present trend. The another good thing that Akamai Identity Cloud provide is Registration along with the login Authentication. **What do you dislike about Akamai Online Bot & Abuse Protection?** The One thing that I do not like about the Akamai Identity Cloud is their Multi Factor Authentication (MFA). The main reason behind that is we should always keep the second device in which MFA is enabled along with us during the time of login. So if that device is not with us then we are unable to login. **Recommendations to others considering Akamai Online Bot & Abuse Protection:** To use the cloud that provides a good amount of safety and is very fast in responding, I would recommend using the Akamai Identity Cloud because of their very good feature which attracts the customer more towards them. Along with it, the initial cost of Akamai Identity Cloud is also very less compared to other cloud providers. **What problems is Akamai Online Bot & Abuse Protection solving and how is that benefiting you?** The best thing that Akamai Identity Cloud provides is they are giving access to a particular person on the basis of their role assigned to them, so that's the biggest advantage that no one can access more than the role assigned to them. So if anybody violates the policy, it would be very easy to know about the person who has broken that particular policy. ### 7. Secure Cloud - The Akamai Identity Cloud **Rating:** 5.0/5.0 stars **Reviewed by:** sanket p. | Software Engineer , Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** July 12, 2019 **What do you like best about Akamai Online Bot & Abuse Protection?** The advantages of the Akamai Identity Cloud is its versatile availability in their cloud. One can easily access their data using Akamai Identity Cloud at any time. One can easily get their data because of their high-speed processing capability. The biggest advantage is it provides help by working 24/7 so we can easily get our data without time issues. Akamai Identity Cloud helps the customer develop their company in a very fast and smart way by keeping the number of attacks and threats away from their company. **What do you dislike about Akamai Online Bot & Abuse Protection?** Akamai Identity Cloud provides automation in many perspectives, and if it is built by only one person, then the problem arises of compatibility. If that person is not available and suppose any error takes place, then it would be worst to get solved. **Recommendations to others considering Akamai Online Bot & Abuse Protection:** If one needs their data to be more secure and safe, then he/she must use the Akamai Identity Cloud, and it helps one to get their data easily accessible from any place and at any time. **What problems is Akamai Online Bot & Abuse Protection solving and how is that benefiting you?** The good thing about the Akamai Cloud Identity is its low cost as it reduces the cost by not building the physical infrastructure and solving the technical issues which occur every now and then. Akamai Identity Cloud saves our data from the number of attacks and IPs trying to collect the data. Kona site defender helps to reduce the risk of downtime, which is a very good feature for a company. ### 8. Poor customer service. Be sure to cancel within 30 days of renewal **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 01, 2019 **What do you like best about Akamai Online Bot & Abuse Protection?** They have several social identity provider options available. Embeddable widget can be customized to match the branding on multiple sites. Inexpensive. I'm happy they were acquired by Akamai and hope to see them do better. **What do you dislike about Akamai Online Bot & Abuse Protection?** 1) Rigid Contract: Customer Success team will not let you out of the contract once the contract is within 30 days of the renewal period. They will threaten collections and termination. 2) Support: It was always difficult to obtain a timely response to get support on the product. We'd have to do the troubleshooting ourselves. There's no way to contact someone. 3) Communication: On one occasion, critical technology updates were not communicated to the customer base which resulted in last minute upgrades on our infrastructure and lost customers and revenue due to the problems using this product. Early on their team, was apologetic and provided free months of service. to make up for the snafu. **Recommendations to others considering Akamai Online Bot & Abuse Protection:** Ask about support, severity levels and ways to get phone support during emergencies. **What problems is Akamai Online Bot & Abuse Protection solving and how is that benefiting you?** We have been a customer since 2013. We purchased Janrain to solve a developer maintenance issue for multiple social identity providers. In addition, we had hoped to grow and utilize other of their products. ### 9. Great website use **Rating:** 3.5/5.0 stars **Reviewed by:** Jon H. | Chief Operations Officer, Retail, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** January 29, 2018 **What do you like best about Akamai Online Bot & Abuse Protection?** It was a very integration into my blog website to manage my followers. **What do you dislike about Akamai Online Bot & Abuse Protection?** Starting up I had a hard time understanding what to do. **Recommendations to others considering Akamai Online Bot & Abuse Protection:** It was a great user experience in the end for my followers and customers. I wrote blogs concerning religious matters and used it to fundraise for different projects. It was a great way to keep their data safe and still be able to have a centralized location for me to access that data for specific campaigns. **What problems is Akamai Online Bot & Abuse Protection solving and how is that benefiting you?** Follower management and ability to connect with my followers easily. They could manage their content and their subscription to my site. ### 10. A cloud based access management solution to save you time **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 21, 2016 **What do you like best about Akamai Online Bot & Abuse Protection?** Janrain has several solutions, but in general the idea is to provide a tool for customer identity management. The fact that they allow to authenticate from all the major social networks and email services and that allow you as a developer to capture relevant data to perform the authentication is a major plus. You can allow any new or existing user from your website to authenticate from a social network like Facebook, Twitter, or even GMail is great because how many of us has forgotten a password to a website, but you will always have your email or social network opened. Not only that but the metrics that it shows are very useful, and those allow you to take decisions. **What do you dislike about Akamai Online Bot & Abuse Protection?** Regarding the customer data feature, the profile data storage you would expect to be more flexible but it isn't. That's one thing that I don't like but it doesn't make it a bad tool after all since it has lot's of benefits. There's also the fact that the idea is to develop less than having custom apps for each social network, but in the end, for providers like Facebook, Twitter, GMail, you have to create a basic app on their side and know how to pass that data to Janrain, but isn't that much extra work. **Recommendations to others considering Akamai Online Bot & Abuse Protection:** You have to have strong skills on scalability, web integration and some knowledge on how to create basic social media apps if you want to integrate with some of those. **What problems is Akamai Online Bot & Abuse Protection solving and how is that benefiting you?** I have used it a couple of times with large clients that require to allow new or existing users to authenticate in a website with a social network button or with a mail provider button. You can either have one custom app for each social network or email provider, or have a cloud based solution that supports most of them. ### 11. User registration made easy **Rating:** 4.5/5.0 stars **Reviewed by:** Or C. | Vice President Operations, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 31, 2013 **What do you like best about Akamai Online Bot & Abuse Protection?** Janrain brings together lots of functionality that you could build yourself, but they keep up the code for you. **What do you dislike about Akamai Online Bot & Abuse Protection?** The price seems a bit high for what you get. **What problems is Akamai Online Bot & Abuse Protection solving and how is that benefiting you?** User registration and login ### 12. Great tool to remove managing peoples logins **Rating:** 3.5/5.0 stars **Reviewed by:** Kryz O. | Global Partner PreSales and Technical Enablement , Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 31, 2012 **What do you like best about Akamai Online Bot & Abuse Protection?** Great and easy tool to enable your users to log into your site, without you having to mess around with managing an enrolment process. Really easy and quick to setup. **What do you dislike about Akamai Online Bot & Abuse Protection?** Pricing get steep when you start needing a lot of logins per year, Also some business to business users may not like to use a personal account to login - however Linkedin is available. Great for ad-hoc communication with your customers. We are trailing using for some partners. **Recommendations to others considering Akamai Online Bot & Abuse Protection:** speak to your existing target market to see if they buy into the concept ### 13. Register on websites with social media **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 31, 2012 **What do you like best about Akamai Online Bot & Abuse Protection?** Facilita mucho el registro en el sitio web o tienda de tu empresa. Puedes usar Facebook, Twitter, Google Plus, etc. Esto ahorra tiempo al cliente y evita la molestia de registrarse en tu sitio web. Muy buen concepto. **What do you dislike about Akamai Online Bot & Abuse Protection?** Can get expensive **Recommendations to others considering Akamai Online Bot & Abuse Protection:** Try the basic version for free ## Akamai Online Bot & Abuse Protection Discussions - [What is Akamai Identity Cloud used for?](https://www.g2.com/discussions/what-is-akamai-identity-cloud-used-for) - [View Akamai Online Bot & Abuse Protection pricing details and edition comparison](https://www.g2.com/products/akamai-online-bot-abuse-protection/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-26+01%3A10%3A52+-0500&secure%5Bsession_id%5D=dc92b20a-eb1d-4ad3-8221-67223d250ad7&secure%5Btoken%5D=154033b28022a90da6431422d11e910d624f1620917cfa6328d185660ce129dd&format=llm_user) ## Akamai Online Bot & Abuse Protection Features **Bot Detection & Classification - Bot Detection and Mitigation** - Bot Traffic Analytics - Good Bot Identification - Malicious Bot Detection **Protection & Mitigation - Bot Detection and Mitigation** - Automated Bot Mitigation - API Abuse Protection - Account Takeover Protection **AI-Powered Detection & Intelligence - Bot Detection and Mitigation** - AI-Powered Bot Detection - AI Agent & LLM Traffic Management - Adaptive AI Threat Response **Additional Functionality** - Web Traffic Monitoring - Anomaly/Malware Detection - Fraud Detection - Event Logs - Bot Mitigation - Vulnerability Scanning - Real-time Alerts - Threat Intelligence - Bot Detection - Dashboard - AI/Machine Learning - Generative AI - AI Copilot - Behavioral Analytics ## Top Akamai Online Bot & Abuse Protection Alternatives - [Cloudflare Application Security and Performance](https://www.g2.com/products/cloudflare-application-security-and-performance/reviews) - 4.5/5.0 (747 reviews) - [HAProxy](https://www.g2.com/products/haproxy/reviews) - 4.7/5.0 (907 reviews) - [Fingerprint](https://www.g2.com/products/fingerprintjs-fingerprint/reviews) - 4.7/5.0 (446 reviews)