# AI Rudder Reviews **Vendor:** AI Rudder **Category:** [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant) **Average Rating:** 4.6/5.0 **Total Reviews:** 13 ## About AI Rudder AI Rudder is a software company that harnesses the power of AI voice automation to supercharge customer experiences. With AI voice assistants, your call center can make quality human-like calls at lightning speeds, collecting and analysing data automatically to reach and activate more customers. AI Rudder helps call centers reduce costs by automating repetitive tasks and lowering agent workload. This free up agents to focus on things only humans can do. Over the long term, AI Rudder aims to rethink the future of business communication. ## AI Rudder Reviews ### 1. Very innovative solution **Rating:** 3.5/5.0 stars **Reviewed by:** Siddharth Saran L. | Head of Business Partnership, Process Innovation & Automation, Mid-Market (51-1000 emp.) **Reviewed Date:** September 21, 2023 **What do you like best about AI Rudder?** The next level of use of genarative AI and use of voice. It can replace a lot of existing tech such as chatbots and improve the customer experience. **What do you dislike about AI Rudder?** I dont have any comments on this as I found the solution very innovative **What problems is AI Rudder solving and how is that benefiting you?** Improving the customer experience ### 2. Best AI based desk collection **Rating:** 5.0/5.0 stars **Reviewed by:** Putu H. | Telecollection Analyst Officer, Enterprise (> 1000 emp.) **Reviewed Date:** August 19, 2022 **What do you like best about AI Rudder?** We have been using Airudder more than a year for our desk collection, they have good AI and fast response service. Higly recommended. **What do you dislike about AI Rudder?** As for now we dont have any problem cooperate with Airudder teams. **What problems is AI Rudder solving and how is that benefiting you?** With desk collection based on AI, it can help to reduce company cost and effective debt collection handling. ### 3. Awesome AI Performance and Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Kenan R. | Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 12, 2021 **What do you like best about AI Rudder?** AIRudder AI provides incredibly huge call results and insights. The performance is also better than a human agent and also reduce our operational cost significantly **What do you dislike about AI Rudder?** So far everything is good, for improvement can add feature to allow more customization in the website such as the creation of AI by the client for voice and script, managing webhook URL, and create more user to access the website with specific role. **Recommendations to others considering AI Rudder:** An excellent product and solution to be used, especially for those who seek automation for their daily business operations in the call center business. Easy Integration using API and webhooks. **What problems is AI Rudder solving and how is that benefiting you?** 1. Increase in payment and conversion rate after implementing the AI solutions and at the same time reduce costs 2. Gain incredible insights of customer intention ### 4. Rich dialogue library **Rating:** 5.0/5.0 stars **Reviewed by:** Sandra A. | Collections Junior Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2021 **What do you like best about AI Rudder?** AI Rudder has a rich dialogue library for our company to use immediately, so we do not need to build ours from zero, which saves us lots of time. Besides, once we want to add additional specific dialogues, we can turn to AI Rudder for help. **What do you dislike about AI Rudder?** The web interface on the mobile experience is not smooth. So it will be better for AI Rudder to build a mobile app interface, and then I can check all information without using a laptop. **What problems is AI Rudder solving and how is that benefiting you?** Our payment rate increased rapidly after using this software by ensuring debtor responses with manual agent follow-ups. ### 5. information security **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2021 **What do you like best about AI Rudder?** Data security is significant for every business, and our company decided to use AI Rudder because it promised to keep our data in our country instead of moving the data outside. And it kept its promise. **What do you dislike about AI Rudder?** Basically, I like everything. If I have to say one more thing is that, it may not be a perfect option for larger organizations with large teams, as it could get pricey. **Recommendations to others considering AI Rudder:** This company has a good product with well done in customer customization and very good in information security **What problems is AI Rudder solving and how is that benefiting you?** AI Rudder assists our company with the low response rate problem before and makes our work smoother from the very beginning. ### 6. Effectivity & Efficiency through AI based services **Rating:** 4.5/5.0 stars **Reviewed by:** Chris P. | Associate Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 12, 2021 **What do you like best about AI Rudder?** We can reduce our manual workload on operational activities by using automation from Air Rudder, especially using AI Robot Call. **What do you dislike about AI Rudder?** Nothing in particular. Everything is fine. **Recommendations to others considering AI Rudder:** Suppose you are looking for services to make your business more efficient and effective. You are looking in the right place. **What problems is AI Rudder solving and how is that benefiting you?** When we need to increase our repayment rate, we use AI-based robot call to ease and cut our operational cost. ### 7. different language support **Rating:** 5.0/5.0 stars **Reviewed by:** Eve Z. | business manger, Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2021 **What do you like best about AI Rudder?** AI Rudder provides more than 10 languages, including different types of voice as well. I can choose any voice to satisfy my need. For example, I chose a soft woman voice in the early stage of loan collection, and a tough man voice in the late stage. The various voice choices improved the repayment rate for our company. **What do you dislike about AI Rudder?** Its interface is not very beautiful, but rapidly improving. **Recommendations to others considering AI Rudder:** Easy to use. **What problems is AI Rudder solving and how is that benefiting you?** AI Rudder provides the customer intention classification service, and its accurate technology is useful in following up with customers. ### 8. variety of languages **Rating:** 5.0/5.0 stars **Reviewed by:** peixing l. | Marketing manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 12, 2021 **What do you like best about AI Rudder?** Multiple language support is also a good feature of its product. As a company that has customers in other countries, we need such a product with multiple language support to meet our business needs. **What do you dislike about AI Rudder?** To keep the software stable and fully functional, we need to have a steady Internet connection. But it doesn't matter, every online-based software has this requirement. **What problems is AI Rudder solving and how is that benefiting you?** This software solved our problem of having only one language before. And now we can reach out to more customers from other countries. ### 9. It's simple and a cost efficiency product **Rating:** 4.0/5.0 stars **Reviewed by:** Erwin S. | Deputy General Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 12, 2021 **What do you like best about AI Rudder?** it's easy to use and it has API connections. We can set a schedule to call/recall the debtors Support male and female voices with multiple languages **What do you dislike about AI Rudder?** Nothing to dislike, but need enhancement in some areas. **What problems is AI Rudder solving and how is that benefiting you?** With humans, we have many limitations to reach our debtors (such as different working hours and time zones), with AIrudder we can reach our debtors more and in an easy way ### 10. 24/7 support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in International Affairs | Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2021 **What do you like best about AI Rudder?** Support. Their staff is knowledgeable about its products and services, and also our current call centre software. And their effectiveness in dealing with technical problems impressed me the most. **What do you dislike about AI Rudder?** The only thing that comes to my mind is that the system does not have the function to display the price of each call in real-time. So, I hope they can add this function in the future. **What problems is AI Rudder solving and how is that benefiting you?** This software helps our company raised the call response rate. The robot can work in the early morning, which has the highest response rate before our agents start to work. ### 11. Useful and keep improving software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 12, 2021 **What do you like best about AI Rudder?** Once we met some technical problems, they can solve in a short time. We are quite satisfied with their post-sales service. Besides, we can tell that their technology is also advancing at a rapid rate. **What do you dislike about AI Rudder?** There is currently nothing to complain about; we are happy with this product overall. **Recommendations to others considering AI Rudder:** simple and useful **What problems is AI Rudder solving and how is that benefiting you?** We used this software to scale up our phone calls and get rid of the repetitive work for human agents. Under AI Rudder's help, our human agents are more flexible to do more valuable things now. ### 12. Creating value in process optimization **Rating:** 5.0/5.0 stars **Reviewed by:** Darwin N. | BI Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 12, 2021 **What do you like best about AI Rudder?** Conversational robocall is top quality. Good customer service and fast response. **What do you dislike about AI Rudder?** There has been nothing disliked so far using their service. **What problems is AI Rudder solving and how is that benefiting you?** Agent capacity optimization and collections value optimization. ### 13. Call without Boundaries **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2021 **What do you like best about AI Rudder?** Flexible customizations and the way its AI can capture specific tones as well feedbacks regardless the accent. **What do you dislike about AI Rudder?** The AI voice could use improvement in its speech intonation. **What problems is AI Rudder solving and how is that benefiting you?** Able to stretch call time than the usual agent working hours. ## AI Rudder Discussions - [What is AI Rudder used for?](https://www.g2.com/discussions/what-is-ai-rudder-used-for) - [View AI Rudder pricing details and edition comparison](https://www.g2.com/products/ai-rudder/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-24+14%3A10%3A59+-0500&secure%5Bsession_id%5D=90fb5d5b-7bcc-4ef0-b07a-440d8eedee9f&secure%5Btoken%5D=2285e7e6721c711ca1bf705802f02b80ee87a2afa146506425d9c41fdad4c2cb&format=llm_user) ## AI Rudder Features **Lead Facilitation** - Customer-facing Chatbot - Lead Qualification - Lead Follow-up - Meeting Scheduling **Dialing Options** - Preview Dialing - Progressive Dialing - Predictive Dialing **Call Analytics** - Call Recording - Machine Learning - Call Analysis - Lead Qualification **Responses** - Customization - Control - Route To Human - Menu bars - Drip sequences **Generative AI** - AI Text Summarization **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs **Agent Tools** - Whisper Coaching - Callback Scheduling - Call Recording **Artificial Intelligence - Conversation Intelligence** - Customer Scoring - Speech-to-Text - Sentiment Analysis **Platform** - Live chat - Integrations - Branding - Analytics - A/B testing - Role-based access - Collection of information **Performance Analysis** - Coaching - Peformance Tracking **Automation** - Voice Activity Detection - Interactive Voice Response (IVR) - Call Scrubbing **Generative AI** - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Sales Analysis** - ROI Forecasting - Sales Forecasting **Agentic AI - Auto Dialer** - Autonomous Task Execution - Cross-system Integration **Agentic AI - Conversation Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Generative AI** - AI Text Generation - AI Text Summarization **AI Capabilities - Auto Dialer** - Call Prioritization and List Optimization - Compliance Monitoring - Speech Analytics and Sentiment Analysis **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top AI Rudder Alternatives - [Nooks](https://www.g2.com/products/nooks/reviews) - 4.8/5.0 (1,452 reviews) - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) - 4.4/5.0 (2,424 reviews) - [NiCE CXone](https://www.g2.com/products/nice-cxone/reviews) - 4.3/5.0 (1,604 reviews)