Trintech Reviews & Product Details

I really like how Adra by Trintech streamlines and automates our month-end close processes, including account reconciliations, transaction matching, and task management. The platform is user-friendly and has significantly improved our accuracy and visibility across the close cycle. It reduces manual work and helps our team stay organized and compliant. It saves a lot of time during the month-end close and makes the entire process much smoother. Its efficiency and reliability are commendable, and it has made our financial close faster, more efficient, and much easier to manage. The combination with our accounting/ERP system improves accuracy, visibility, and overall workflow efficiency. The initial setup was fairly straightforward, and the benefits in automation and consistency quickly became apparent. Review collected by and hosted on G2.com.

At times, the interface can feel a bit slow, especially when loading larger reconciliations. Reporting options could also be more flexible, with more customizable formats. Review collected by and hosted on G2.com.

I like that Trintech is very user-friendly. I also like that it integrates many tools, as we can use everything from query by example to interactive to gather all the necessary information to make correct decisions. Additionally, the manual work we used to do has been greatly automated with Trintech. The initial setup was very easy, with a couple of weeks of training, and after implementation, it has been quite easy to use. I definitely recommend it to colleagues who have similar problems to those we had before, as it greatly facilitates day-to-day tasks. Review collected by and hosted on G2.com.

Everything seems great to me Review collected by and hosted on G2.com.

Honestly, there wasn’t much to like. The sales team oversold what Adra could actually do, and once we moved into implementation, our team realized the platform couldn’t deliver key functionality we were told would be supported out of the box. During implementation, our partner spent a significant amount of time trying to build workarounds for gaps that ultimately proved unsolvable within the tool itself. Instead of working with us to resolve the shortfall, Trintech has effectively held our contract hostage rather than addressing the issue. Review collected by and hosted on G2.com.

Where do I start. The core functionality our sales team promised during the evaluation process simply wasn't there once we got into implementation. We spent weeks working with our implementation partner trying to build workarounds for capabilities that turned out to be unsolvable within the platform itself. When we escalated to Trintech's internal technical team, we were met with unanswered questions and no real direction on how to accomplish what we'd been told the tool could do. Instead of working with us professionally to resolve the shortfall, Trintech has effectively held our contract hostage. If you're evaluating platforms in this space, I'd strongly recommend looking elsewhere. Review collected by and hosted on G2.com.

What I like best about Cadency by Trintech is it is a centralized platform that allows all my Global business partners to perform their month-end activities, as well as processing their entries. As my Company has 3 separate ERP systems, Cadency allows us to have 1 system where all the information feeds together and we can review status across all our entities. Review collected by and hosted on G2.com.

Although Cadency is great to have a centralized platform for all Global Business Partners, it is sometimes difficult to break out the Regional statistics/duties performed by our team members. For example, some of our Mexico team members assist US operations or assist with South American entities. We have Regional Admins who assist with maintenance of their respective Regions, however when teams cross over to assist different regions, they cannot always access the information that is tied to another Region (aside from theirs). We wish there was a better way to grant access on a Regional level. Review collected by and hosted on G2.com.

We have successfully updated Cadency to two new versions and are currently using the latest Cadency Cairo version 11.2

There has been significant improvement with respect to system performance as new version is faster compared to older versions and there are added functionalities as well. The upgraded application is working seamless with less or no issues and is considered to be more efficient. Review collected by and hosted on G2.com.

With the upgraded version, the know issues with reporting has been solved and we are not able to execute and schedule large reports. Review collected by and hosted on G2.com.

What I appreciate most about Trintech is its ability to simplify complex financial close and reconciliation processes while maintaining strong control and compliance standards. Rather than relying on manual spreadsheets and fragmented workflows, Trintech provides a centralized platform that improves accuracy, visibility, and efficiency across finance teams.

One of the most helpful aspects of Trintech is its automation capability. By reducing repetitive manual tasks, finance professionals can spend more time analyzing financial data and supporting strategic business decisions instead of focusing on administrative work. The platform also enhances collaboration by providing real-time status tracking and standardized processes.

The key advantages of using Trintech include improved productivity, reduced risk of errors, stronger audit readiness, and faster financial close cycles. Organizations benefit from greater transparency and consistency, which ultimately supports better financial governance and operational efficiency. Review collected by and hosted on G2.com.

One aspect of Trintech that can be challenging is the learning curve associated with some of its more advanced features. While the platform offers extensive functionality, new users may need additional training and hands-on experience before they can fully utilize its capabilities.

The least helpful aspect can be the complexity of configuring and maintaining certain workflows, especially for organizations with unique processes or changing requirements. In some cases, making adjustments may require specialized knowledge or support, which can slow down implementation and adoption.

Some downsides of using Trintech include the time investment required for onboarding, potential customization limitations for highly specialized workflows, and the dependence on system integrations functioning properly. Although these challenges are common with many enterprise finance solutions, they can impact efficiency if not managed effectively. Overall, the platform delivers significant value, but there is room to improve usability, flexibility, and ease of administration. Review collected by and hosted on G2.com.

I like all of the options Frontier has to offer, the time savings, and the customer support. We utilize reconciliation along with subledgers, certifications, and are implementing data flow and workflow soon. We have around 85% of our balance sheet on the software. We implemented shortly before Covid hit and it was a life saver while working from home. We saved so much time from doing recons on excel and printing and scanning and filing every day to having everything automatically pull into the software and doing it all right there. The automatching saved lots of time and human errors as well. The research tools have been greatly appreciated by us as well as our stakeholders because we are able to quickly and efficently provide answers. When we put in cases they are handled quickly. Dameon Goode, who we have worked with personally from almost the beginning has been instrumental in setting us up for success. Not only does he teach us in an easy to learn manner on how we can do things for ourselves, but he helps us brainstorm better ways to onboard our recons. Review collected by and hosted on G2.com.

The only thing negative I could possibly say is sometimes setting up more complex import formats can seem more technologically complicated than I'd prefer, but the support we receive more than makes up for it. Review collected by and hosted on G2.com.

I believe that Trintech’s reconciliation solution is among the best available on the market. During a prior merger, I had the opportunity to review a competing product used by another institution, and in comparison, it did not come close to the capabilities and overall quality of the Trintech application.

We implemented Trintech last year, and a team of four staff members is now able to reconcile all general ledger accounts related to deposits and loans on a daily basis—over 250 accounts—as well as approximately 50 internal DDA accounts. We have established an automated process that imports subledger data and DDA balances from our core system into Trintech early each morning, even before staff begin their workday.

We maintain several DDA and GL accounts with a high volume of debit and credit activity, including transactions with serial numbers and outstanding checks. The auto-matching functionality within Trintech Frontier performs exceptionally well, successfully matching a significant number of items each day.

In addition to auto-matching, Trintech enables automatic approval of accounts in Frontier under certain conditions, for example, when an account has a zero balance.

One of the most valuable features is the ability to group related GL accounts. This allows us to use a single supporting document (such as a loan principal report) for multiple accounts and approve all accounts within the group with a single action. As one of our senior management officers noted, “We waited 20 years to achieve this capability, and now we finally have it.”

Both our internal and external audit teams have read-only access to Trintech. Since implementation, we no longer need to provide them with reconciliation support manually, as they can access all necessary information directly within the system.

We also store all import files and balance sheet data within Trintech, ensuring that audit teams have access to comprehensive historical records, including backups for outstanding items. This has resulted in significant time savings for our team.

Additionally, we utilize Trintech’s reporting functionality to distribute notifications regarding outstanding items via email, further enhancing efficiency.

Finally, I would like to highlight the exceptional support provided by the Trintech team over the past 12 months. They have consistently assisted us with any issues encountered and provided guidance on reconciliation implementations. I have also shared several suggestions for further enhancements, and they are actively working on those improvements. Review collected by and hosted on G2.com.

I don't have anything that I dislike regarding this application Review collected by and hosted on G2.com.

UI is intuitive to work with. We have some upcoming integrations planned that will help utilize the system better than we currently are, and increase our ROI. The Support provided by the customer service team is great! Review collected by and hosted on G2.com.

Needs easier/more intuitive mapping capabilities and AI powered analysis directly in ReconNET. Dashboards needs to be updated and changeable to be anything we want it to be, based on data available in the system, like a drag and drop pivot or something, or a summary of sales / bank items by day Review collected by and hosted on G2.com.

Trintech has significantly improved our Balance Sheet Reconciliation process by providing a centralized platform for reconciliation preparation, review, and certification. The workflow and approval structure enhance control and accountability, while automated reconciliation matching reduces manual effort and improves efficiency. Review collected by and hosted on G2.com.

There are opportunities to further enhance reporting and dashboard flexibility. More customization options would help users tailor insights even more closely to their business needs. Review collected by and hosted on G2.com.