--- title: ADP Payroll Services Reviews meta_title: 'ADP Payroll Services Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 274 reviews by the users' company size, role or industry to find out how ADP Payroll Services works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 274 scale: '5' date_modified: '2026-11-11' parent_category: name: HR Services url: https://www.g2.com/categories/hr-services ---

ADP Payroll Services Reviews & Provider Details

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Average based on 274 real user reviews.

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ADP Payroll Services Reviews (274)

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ADP Payroll Services Reviews (274)

View 2 Video Reviews
4.0
274 reviews
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Verified User in Computer Games
AC
Verified User in Computer Games
Mid-Market (51-1000 emp.)
"ADP Review"
3.5/5
What do you like best about ADP Payroll Services?

The timeliness of getting payroll out and deposited into the employees accounts is great. Review collected by and hosted on G2.com.

What do you dislike about ADP Payroll Services?

There are times when our representative is not as responsive and sometimes not very business like

The reporting function could be better

You have to go to a number of places to find things, would like to be able to do a one-stop shop in a tab that pertains to what I am doing at the time. Review collected by and hosted on G2.com.

LJ
Lydia J.
Small-Business (50 or fewer emp.)
Originally submitted 3/1/2023
"ADP"
4.5/5
What do you like best about ADP Payroll Services?

The sales reps do not change every 6 months, like their competitors. Review collected by and hosted on G2.com.

What do you dislike about ADP Payroll Services?

When you get a new rep, you must train the new rep. There is no retained customer information at the corporation. Review collected by and hosted on G2.com.

CJ
Chris J.
Home Health Agency Owner
Mid-Market (51-1000 emp.)
Originally submitted 4/19/2022
"Excellent customer service, little to no hold time."
5/5
Describe the project or task ADP Payroll Services helped with:

ADP helps us with processing our weekly payroll for our 50 employees. Review collected by and hosted on G2.com.

What do you like best about ADP Payroll Services?

I appreciate how user-friendly the interface is. Their support team is very friendly and has always assisted me on the same call. Review collected by and hosted on G2.com.

Lucy K.
LK
Lucy K.
Small-Business (50 or fewer emp.)
"Great Payroll System!"
5/5
What do you like best about ADP Payroll Services?

The system itself is very user friendly as easy to use. It even allows the movers to view their hours on the mobile app. Review collected by and hosted on G2.com.

What do you dislike about ADP Payroll Services?

I haven't found anything that I dislike thus far. Review collected by and hosted on G2.com.

Santhosh S.
SS
Santhosh S.
Enterprise (> 1000 emp.)
Originally submitted 10/31/2023
"Payroll Expert"
4.5/5
What do you like best about ADP Payroll Services?

The processing of the payrolls every month on time Review collected by and hosted on G2.com.

What do you dislike about ADP Payroll Services?

As of no issues or dislikes about the ADP Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
Originally submitted 8/8/2018
"ADP Payroll"
1.5/5
Describe the project or task ADP Payroll Services helped with:

ADP services assisted with the company's payroll processes and timekeeping (eTime). Review collected by and hosted on G2.com.

What do you like best about ADP Payroll Services?

I like the reports that could be run out of the system; it made things easier. Review collected by and hosted on G2.com.

PR
Pushkar R.
Catalog lead
Enterprise (> 1000 emp.)
Originally submitted 9/12/2023
"THE BEST EVER PAYROLL PORTAL I HAVE CAME ACROSS IN MY CORPORATE JOURNEY AND ITS JUST FANTASTIC"
5/5
What do you like best about ADP Payroll Services?

ITS RELIABILITY AND ACCESSIBILITY AND EASY TO MAINTAIN SOLUTION REGARDING MY PAYROLL ISSUES Review collected by and hosted on G2.com.

What do you dislike about ADP Payroll Services?

ITS BEST OVERALL AND THERE SI NO DRAWBACKS Review collected by and hosted on G2.com.

LA
Logan A.
CFO
Mid-Market (51-1000 emp.)
"Terrible Service, Completely Unreliable"
0/5
What do you like best about ADP Payroll Services?

Processing of Payroll, updates of legislation notification Review collected by and hosted on G2.com.

What do you dislike about ADP Payroll Services?

Their support is terrible, it's like talking to an automated voice recording. By far the most frustrating support service I've ever used. Their ability to consistently repeat their mistakes and make your payroll process harder than it needs to be. Review collected by and hosted on G2.com.

KM
Karly M.
Onboarding Specialist
Enterprise (> 1000 emp.)
"Love ADP Payroll"
4.5/5
Describe the project or task ADP Payroll Services helped with:

My entire organization uses ADP Payroll to manage time and payment methods. Review collected by and hosted on G2.com.

What do you like best about ADP Payroll Services?

It allows you to have access to any and all important information regarding your pay. Review collected by and hosted on G2.com.

Frank C.
FC
Frank C.
Payroll Manager
Enterprise (> 1000 emp.)
"The premier human capital management software"
5/5
What do you like best about ADP Payroll Services?

ADP is a great partner in handling our payroll from paying our employees to filing our taxes. Review collected by and hosted on G2.com.

What do you dislike about ADP Payroll Services?

At times I guess one of the downsides would be not having complete control over the software and depending on a third party to get something done but if you have a great partner and relationship with that partner it shouldn't a problem. Review collected by and hosted on G2.com.

Questions about ADP Payroll Services? Ask real users or explore answers from the community

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GU
Guest User
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Last activity over 3 years ago

What is ADP software?

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1
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GU
Guest User
•
Last activity about 3 years ago

What is ADP Payroll Services used for?

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