Adobe Analytics Reviews (1,246)

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Adobe Analytics Reviews (1,246)

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4.2
1,246 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Adobe Analytics for its powerful insights and customizable reporting, which enable detailed analysis of customer behavior and effective decision-making. The platform's ability to provide real-time data and integrate seamlessly with other Adobe products enhances its value for businesses. However, many users note a steep learning curve that can be challenging for beginners.

Pros & Cons

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AS
Annie S.
Engineer Director
Enterprise (> 1000 emp.)
"Adobe analytics: excellent tool for job."
5/5
What do you like best about Adobe Analytics?

This digital data analysis software allows us to analyze and understand our website's audience. Its interface provides a comprehensive view of the data, including journey analysis, bounce rate, user behavior, and visitor flow, enabling us to make informed decisions and improve content and user experience. Review collected by and hosted on G2.com.

What do you dislike about Adobe Analytics?

Adobe analytics is an expensive solution that requires a monthly or annual subscription depending on the number of users, company size, or other metrics. This can make it difficult to access the tool due to budget constraints. Review collected by and hosted on G2.com.

James .
J
James .
Digital Analytics manager
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Easy to Use, Great for Sharing Reports"
4.5/5
What do you like best about Adobe Analytics?

Ease of use and ability to share reports Review collected by and hosted on G2.com.

What do you dislike about Adobe Analytics?

Workspace is to restricting, I wish you could analyse different report suites in the same dahsboard Review collected by and hosted on G2.com.

Sushma S.
SS
Sushma S.
Enterprise (> 1000 emp.)
"User-Friendly Reporting That’s Easy to Replicate Across Websites"
4/5
What do you like best about Adobe Analytics?

User friendly, easy to create reports and replicate for different websites Review collected by and hosted on G2.com.

What do you dislike about Adobe Analytics?

A bit slower when working on multiple segments Review collected by and hosted on G2.com.

Balu Anush A.
BA
Balu Anush A.
Data Analyst
"In-Depth Analytics with Customizable Precision"
5/5
What do you like best about Adobe Analytics?

I love the depth and customization that Adobe Analytics offers; it's not just an out-of-the-box tool but one that aligns with our business logic, allowing tailored analytics setups. The Analysis Workspace is incredibly valuable, enabling me to drag and drop dimensions, metrics, and segments for immediate, complex insights without relying on static reports. The segmentation capabilities are another major highlight, providing the ability to develop highly specific audience segments, apply them to any historical report, and gain a granular perspective without data sampling. Its integration with the Adobe Experience Cloud, particularly Adobe Target for A/B testing and Audience Manager for ad targeting, is seamless, making the obtained data immediately actionable. Additionally, the product's ability to handle massive data volumes without sampling ensures that I receive a clear, detailed picture of our customers, helping us understand their journey comprehensively. Review collected by and hosted on G2.com.

What do you dislike about Adobe Analytics?

I find the learning curve of Adobe Analytics incredibly steep. It's not a tool you can just pick up easily; it requires significant training, which can slow down onboarding for new users or casual observers. Additionally, the cost of Adobe Analytics is very high, presenting a major barrier, especially for smaller teams or businesses that don't require its full enterprise-level capabilities. Lastly, there can sometimes be a noticeable lag in data processing, meaning that you don't always receive instant, up-to-the-second feedback unlike other simpler platforms. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Enterprise (> 1000 emp.)
"Customizable Reporting, but Setup Takes Too Much Effort"
3.5/5
What do you like best about Adobe Analytics?

Adobe Analytics is customizable to my needs and it functions with enough of error. We have another company which is managing it, it works well. The reporting is easy to setup and manage. Review collected by and hosted on G2.com.

What do you dislike about Adobe Analytics?

It is frustrating to how much effort it takes to setup. Adobe Analytics is customizable to my needs and it functions with enough of error. We have another company which is managing it, it works well. The reporting is easy to setup and manage. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Powerful Custom Metrics and AI Help, But a Steep Learning Curve"
3/5
What do you like best about Adobe Analytics?

The software is extremely powerful and allows for very refined and custom metrics based off the data it is provided. It also has a strong Ai integrated into the software which helps with task loads. Overall it is a strong performing system which helps me integrate my data into my standard workflow Review collected by and hosted on G2.com.

What do you dislike about Adobe Analytics?

There is a very steep learning curve with the software. Additionally it is expensive to purchase, has limited support functionality and requires very careful implementation to gain the full advantages the software offers Review collected by and hosted on G2.com.

surinder m.
SM
surinder m.
Display Trafficker
Enterprise (> 1000 emp.)
"Granular Customer Journeys That Deliver Deep Insights"
5/5
What do you like best about Adobe Analytics?

Customer journeys and the level of granularity. Review collected by and hosted on G2.com.

What do you dislike about Adobe Analytics?

Tracking people always changes the historical data. Also not great for tracking paid advertising that is not click based Review collected by and hosted on G2.com.

Verified User in Biotechnology
UB
Verified User in Biotechnology
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Comprehensive Analytics for Data-Driven Decisions"
3.5/5
What do you like best about Adobe Analytics?

What I like best about Adobe Analytics is how much detail and flexibility it offers. It allows you to dig deep into user behavior, create custom reports, and answer complex business questions that basic analytics tools can’t. Review collected by and hosted on G2.com.

What do you dislike about Adobe Analytics?

What I dislike about Adobe Analytics is how complex it is and the steep learning curve that comes with it. It can take a while to fully understand the interface and the way reports are structured, especially if you’re a new user. On top of that, some workflows require technical setup or support, which can slow progress and make things feel less straightforward than with more intuitive analytics tools. Review collected by and hosted on G2.com.

KK
Kevin K.
Enterprise (> 1000 emp.)
"Intuitive Dashboard Creation, Challenging Setup"
5/5
What do you like best about Adobe Analytics?

I like the reporting interface in Adobe Analytics, especially its drag and drop feature. It makes it quick and easy to create a dashboard or report that answers the business questions our team has. Review collected by and hosted on G2.com.

What do you dislike about Adobe Analytics?

They could improve the naming conventions for Adobe elements. The setup was intense. Review collected by and hosted on G2.com.

"Advanced, Customizable, But Not for Beginners"
4.5/5
What do you like best about Adobe Analytics?

I highly value Adobe Analytics for its ability to track and understand user interactions with my clients' websites, as well as calculate campaign efficiency. It excels at measuring engagement, understanding traffic sources, and monitoring conversion funnels, which provides a comprehensive view of marketing efforts and sales interplay on a website. The platform effectively addresses issues related to data fragmentation by consolidating all necessary metrics into a single, coherent dashboard. Its level of customization is remarkably beneficial; it allows me to create tailor-made segments, visualizations, and calculated metrics to fit specific business needs, thus enabling a detailed understanding of user behavior. The capability to construct custom segments, such as identifying users who came from paid search and made a purchase within a week, empowers me to analyze not only general trends but also the precise drivers of performance. Additionally, the feature for calculated metrics greatly enhances this tool, letting me design formulas tailored to specific goals like conversion rates per campaign or custom ROI metrics without the need to export data. I appreciate the precise tracking and attribution Adobe Analytics offers, particularly when managing multiple marketing channels, and its seamless integration with Adobe Experience Cloud products further underscores its value. Review collected by and hosted on G2.com.

What do you dislike about Adobe Analytics?

I find that Adobe Analytics is not the most beginner-friendly tool. The interface can be overwhelming at first, particularly for users without a strong analytical background. A guided onboarding demo could significantly improve the initial user experience. Additionally, I think an expansion of the real-time analysis capabilities would enhance its value, especially for quick decision-making during peak seasons like the holidays. Review collected by and hosted on G2.com.