I really like that the platform is very user-friendly and easy to use. It has made it much faster for us to integrate games and launch them. The onboarding process was smooth as well, and the support team is always responsive, whether it’s our account manager or the chatbot. Review collected by and hosted on G2.com.

I find that some features aren’t very smooth, especially the participant section when using the data extract, as well as the dotation creation process. Review collected by and hosted on G2.com.

What I like most about Adictiz BOX is its flexibility. The ability to combine multiple game mechanics into a single campaign, create multi-level experiences with score-gating logic, and fully customize almost every visual element gives us a huge amount of creative freedom.

The drag-and-drop editor, custom CTAs, countdowns, and other widgets make it easy to build engaging branded experiences without significant development resources. I also appreciate that the team continuously improves the back office with "quality-of-life" enhancements that make campaign creation faster and easier.

The built-in AI assistant, connected to the platform's documentation, is another great addition. It makes it quick and easy to find answers and learn how to configure new features.

Finally, their support has been great, especially during major events like the FIFA World Cup, where they manage match schedules and results for prediction games, saving us a significant amount of manual work. Review collected by and hosted on G2.com.

While the platform is very feature-rich, we'd love to see more new game mechanics introduced over time to keep campaigns feeling fresh. Recent updates have mainly focused on improving the back office and overall usability, which has been great, but expanding the game library would make the platform even stronger. Review collected by and hosted on G2.com.

I appreciate the creative freedom and customization possibilities. Review collected by and hosted on G2.com.

Not very intuitive, with some restrictions that complicate its use a bit. Review collected by and hosted on G2.com.

the autonomy it offers to quickly create interactive experiences. The platform offers a wide range of game mechanics, is highly customizable, and allows launching engaging campaigns without systematically relying on technical teams. The available human support is also an advantage to consider. Review collected by and hosted on G2.com.

The platform offers so many mechanics and features that it's not always easy to know everything that exists or what is possible to do. A module where you enter the campaign parameters with the result being the best possible mechanic would be practical :) Review collected by and hosted on G2.com.

I really appreciate that Adictiz BOX makes gamification and customer data acquisition very simple and dynamic. The accessibility of the platform is great, and the team is always available to help and attentive to our feedback for improvement. The use for creating a game is very intuitive, which makes me feel that I could be autonomous, but knowing that there is a human to help me if necessary adds a dimension of reliability. Having done a small training with the Adictiz team allowed me to fully grasp the functions, which made the experience comfortable. Review collected by and hosted on G2.com.

The responsive design on the desktop version could be improved as we place the elements one by one; the conversion could be done more simply and correspond more closely according to the screen size, which varies among users. Review collected by and hosted on G2.com.

The numerous mechanisms available to encourage customer engagement and retain them over time. Review collected by and hosted on G2.com.

Lack of creative tools. I find that there should at least be more native creation tools (for example, the ability to create shapes), as well as more animation options, including hover animations. Also, I find that the interface for sending automatic emails to winners is not very efficient. Review collected by and hosted on G2.com.

quick setup, proposed design, team support and responsiveness Review collected by and hosted on G2.com.

Expensive out-of-package support (e.g., gift card project management, creative banner design...). No tools to centralize various creative feedback (it's not practical to send updated Google Slide presentations), easier to work on a shared common file. Review collected by and hosted on G2.com.

The fact that is easy to use - you need a technical awareness but not deep knowledge. Review collected by and hosted on G2.com.

While it is easy to use, it is limited in some aspects of campaign creations. ex: i can't have a proof of purchase field added on a form a page - if my requirement is to have form and proof of purchase on 1 page. Review collected by and hosted on G2.com.

An easy, practical, and very comprehensive solution. Dedicated and dynamic teams. Review collected by and hosted on G2.com.

The solution suits me. Nothing to report. Review collected by and hosted on G2.com.

Modular according to needs and diversity of games Review collected by and hosted on G2.com.

Often requires integration of certain elements but possible only during development, which often delays creativity Review collected by and hosted on G2.com.